North America Contract Cleaning Services Market- Growth, Share, Opportunities & Competitive Analysis, 2024 – 2032

Market Overview
The North American contract cleaning services market is projected to expand from USD 129,199.06 million in 2023 to approximately USD 225,348.70 million by 2032.

This growth is driven by the increasing demand for professional cleaning solutions across commercial, residential, and industrial sectors. The heightened emphasis on hygiene, particularly in the wake of the COVID-19 pandemic, has significantly increased the need for consistent cleaning services. Furthermore, businesses are increasingly outsourcing cleaning tasks to enhance operational efficiency and reduce overhead costs, propelling market growth. The shift toward sustainable practices has also led to the adoption of eco-friendly cleaning products and techniques, aligning with both environmental regulations and consumer preferences. Technological advancements, such as automation, robotics, and smart cleaning tools, are transforming the industry by improving service delivery and reducing costs. As urbanization and the construction of new commercial facilities continue to rise, the demand for contract cleaning services is expected to grow, presenting long-term opportunities within the region.

Market Drivers
Rising Demand for Hygiene and Cleanliness
The growing focus on hygiene and cleanliness, particularly in response to the COVID-19 pandemic, is a primary driver of the North American contract cleaning services market. Organizations across a range of sectors, including healthcare, retail, and hospitality, have enhanced their sanitation protocols to ensure the safety of employees, customers, and visitors. According to a report by the American Cleaning Institute (ACI), businesses have significantly increased their investment in professional cleaning services to meet updated health and safety regulations. This surge in demand has led companies to outsource cleaning functions to maintain high hygiene standards and ensure compliance with evolving health protocols, driving the market’s growth.

Market Challenges Analysis
Labor Shortages and High Turnover Rates
One of the key challenges facing the North American contract cleaning services market is the ongoing labor shortage and high turnover rates. The cleaning industry is heavily reliant on low-wage, entry-level positions, which are challenging to fill, particularly as workers seek better pay and benefits. According to ISSA, the cleaning sector faces a substantial labor shortage, with turnover rates reaching as high as 200% annually. This high turnover exacerbates the issue, leading to increased recruitment and training costs for service providers. These challenges can negatively affect service consistency and customer satisfaction, as frequent staff changes result in less experienced workers, impacting the quality of cleaning services. To address these issues, companies must invest in employee retention strategies, such as offering competitive wages, benefits, and career development opportunities, to maintain operational effectiveness.

Segments

By Service Type:

Window Cleaning

Floor & Carpet Cleaning

Upholstery Cleaning

Construction Cleaning

Others

By End-Use:

Residential

Industrial

Commercial

Healthcare & Medical Facilities

Educational Institutions

Hotels & Restaurants

Retail Outlets

Corporate Offices

Financial Institutions

Others

By Geography:

U.S.

Canada

Mexico

Key Player Analysis

ABM Industries Inc.

AIS Contract Cleaners Ltd.

Anago Cleaning Systems Inc.

Atlas Facilities Management Ltd.

Bonus Building Care

Crystal Cleaning Servicing

Harvard Service Group

ISS AS

Jani King International Inc.

Pritchard Industries Inc.

Roark Capital Management LLC

Sodexo SA

Stratus Building Solutions

BELFOR USA Group Inc.

Cleaning Services Group Inc.

Eco Group Services

Nugent Contract Cleaning Show more