E-banking Market, By Service Type (Online Banking, Mobile Banking, Telephone Banking, Digital Payment Services, and Others), By Application (Payments, Processing Services, Customer and Channel Management, Risk Management, and Others), By End User (Individ

Global e-banking market has been witnessing significant growth in the past decade due the rising adoption of digital technologies among banks and customers. E-banking refers to the delivery of banking products and services through electronic channels without visiting a brick-and-mortar branch. It provides customers with convenience and allows them to manage their finances from anywhere using internet banking, mobile banking apps, ATMs, phone banking and other digital platforms. While traditional banking dominated the industry for a long time, the COVID-19 pandemic has further accelerated the digital transformation of banking as customers shifted to remote banking solutions for their day to day financial needs.

Market Dynamics:

Global e-banking market is driven by the rising internet and smartphone penetration worldwide coupled with growing customer preference for convenience offered by digital banking services. However, cybersecurity threats associated with online banking and data privacy concerns pose significant challenges to the market growth. Moreover, lack of digital skills in certain demographics also restrains the adoption of e-banking services. On the positive side, advancing technologies such as AI, Blockchain, and biometrics are opening new opportunities for market players to develop innovative products and enhance security features. Furthermore, initiation of government policies promoting financial inclusion are expected to boost the e-banking adoption across developing regions over the forecast period.

Key Features of the Study:

  • This report provides in-depth analysis of the global e-banking market, and provides market size (US$ Tn) and compound annual growth rate (CAGR%) for the forecast period (2025–2032), considering 2024 as the base year
  • It elucidates potential revenue opportunities across different segments and explains attractive investment proposition matrices for this market
  • This study also provides key insights about market drivers, restraints, opportunities, new product launches or approvals, market trends, regional outlook, and competitive strategies adopted by key players
  • It profiles key players in the global e-banking market based on the following parameters – company highlights, products portfolio, key highlights, financial performance, and strategies
  • Key companies covered as a part of this study include JPMorgan Chase & Co., Bank of America, Wells Fargo & Co., Citigroup Inc., HSBC Holdings plc, Goldman Sachs Group, Inc., American Express Company, PayPal Holdings, Inc., Square, Inc. (Block, Inc.), Barclays PLC, UBS Group AG, Standard Chartered PLC, TNP Paribas, ING Group, and Ally Financial Inc.
  • Insights from this report would allow marketers and the management authorities of the companies to make informed decisions regarding their future product launches, type up-gradation, market expansion, and marketing tactics
  • The global e-banking market report caters to various stakeholders in this industry including investors, suppliers, product manufacturers, distributors, new entrants, and financial analysts
  • Stakeholders would have ease in decision-making through various strategy matrices used in analyzing the global e-banking market
Detailed Segmentation-
  • By Service Type Insights (Revenue, US$ Tn, 2020 - 2032)
  • Online Banking
  • Mobile Banking
  • Telephone Banking
  • Digital Payment Services
  • Others
  • By Application Insights (Revenue, US$ Tn, 2020 - 2032)
  • Payments
  • Processing Services
  • Customer and Channel Management
  • Risk Management
  • Others
  • By End User Insights (Revenue, US$ Tn, 2020 - 2032)
  • Individual Customers
  • Small and Medium Enterprises (SMEs)
  • Large Enterprises
  • Regional Insights (Revenue, US$ Tn, 2020 - 2032)
  • North America
  • U.S.
  • Canada
  • Latin America
  • Brazil
  • Argentina
  • Mexico
  • Rest of Latin America
  • Europe
  • Germany
  • U.K.
  • Spain
  • France
  • Italy
  • Russia
  • Rest of Europe
  • Asia Pacific
  • China
  • India
  • Japan
  • Australia
  • South Korea
  • ASEAN
  • Rest of Asia Pacific
  • Middle East
  • GCC Countries
  • Israel
  • Rest of Middle East
  • Africa
  • South Africa
  • North Africa
  • Central Africa
  • Key Players Insights
  • JPMorgan Chase & Co.
  • Bank of America
  • Wells Fargo & Co.
  • Citigroup Inc.
  • HSBC Holdings plc
  • Goldman Sachs Group, Inc.
  • American Express Company
  • PayPal Holdings, Inc.
  • Square, Inc. (Block, Inc.)
  • Barclays PLC
  • UBS Group AG
  • Standard Chartered PLC
  • TNP Paribas
  • ING Group
  • Ally Financial Inc.


1. Research Objectives and Assumptions
Research Objectives
Assumptions
Abbreviations
2. Market Purview
Report Description
Market Definition and Scope
Executive Summary
Market Snippet, By Service Type
Market Snippet, By Application
Market Snippet, By End User
Market Snippet, By Region
3. Market Dynamics, Regulations, and Trends Analysis
Market Dynamics
Drivers
Restraints
Market Opportunities
Regulatory Scenario
Industry Trend
Merger and Acquisitions
New System Launches/Approvals
Impact of COVID-19 Pandemic
4. Global E-banking Market, By Service Type, 2020-2032, (US$ Tn)
Introduction
Market Share Analysis, 2025 and 2032 (%)
Y-o-Y Growth Analysis, 2021-2032
Segment Trends
Online Banking
Introduction
Market Size and Forecast, 2020–2032, (US$ Tn)
Mobile Banking
Introduction
Market Size and Forecast, 2020–2032, (US$ Tn)
Telephone Banking
Introduction
Market Size and Forecast, 2020–2032, (US$ Tn)
Digital Payment Services
Introduction
Market Size and Forecast, 2020–2032, (US$ Tn)
Others
Introduction
Market Size and Forecast, 2020–2032, (US$ Tn)
5. Global E-banking Market, By Application, 2020-2032, (US$ Tn)
Introduction
Market Share Analysis, 2025 and 2032 (%)
Y-o-Y Growth Analysis, 2021-2032
Segment Trends
Payments
Introduction
Market Size and Forecast, 2020–2032, (US$ Tn)
Processing Services
Introduction
Market Size and Forecast, 2020–2032, (US$ Tn)
Customer and Channel Management
Introduction
Market Size and Forecast, 2020–2032, (US$ Tn)
Risk Management
Introduction
Market Size and Forecast, 2020–2032, (US$ Tn)
Others
Introduction
Market Size and Forecast, 2020–2032, (US$ Tn)
6. Global E-banking Market, By End User, 2020-2032, (US$ Tn)
Introduction
Market Share Analysis, 2025 and 2032 (%)
Y-o-Y Growth Analysis, 2021-2032
Segment Trends
Individual Customers
Introduction
Market Size and Forecast, 2020–2032, (US$ Tn)
Small and Medium Enterprises (SMEs)
Introduction
Market Size and Forecast, 2020–2032, (US$ Tn)
Large Enterprises
Introduction
Market Size and Forecast, 2020–2032, (US$ Tn)
7. Global E-banking Market, By Region, 2020-2032, (US$ Tn)
Introduction
Market Share Analysis, By Region, 2025 and 2032 (%)
Y-o-Y Growth Analysis, 2021-2032
North America
Regional Trends
Market Size and Forecast, By Service Type, 2020–2032, (US$ Tn)
Market Size and Forecast, By Application, 2020–2032, (US$ Tn)
Market Size and Forecast, By End User, 2020–2032, (US$ Tn)
Market Size and Forecast, By Country, 2020–2032, (US$ Tn)
U.S.
Canada
Europe
Regional Trends
Market Size and Forecast, By Service Type, 2020–2032, (US$ Tn)
Market Size and Forecast, By Application, 2020–2032, (US$ Tn)
Market Size and Forecast, By End User, 2020–2032, (US$ Tn)
Market Size and Forecast, By Country, 2020–2032, (US$ Tn)
Germany
U.K.
Spain
France
Italy
Russia
Rest of Europe
Asia Pacific
Regional Trends
Market Size and Forecast, By Service Type, 2020–2032, (US$ Tn)
Market Size and Forecast, By Application, 2020–2032, (US$ Tn)
Market Size and Forecast, By End User, 2020–2032, (US$ Tn)
Market Size and Forecast, By Country, 2020–2032, (US$ Tn)
China
India
Japan
ASEAN
Australia
South Korea
Rest of Asia Pacific
Latin America
Regional Trends
Market Size and Forecast, By Service Type, 2020–2032, (US$ Tn)
Market Size and Forecast, By Application, 2020–2032, (US$ Tn)
Market Size and Forecast, By End User, 2020–2032, (US$ Tn)
Market Size and Forecast, By Country, 2020–2032, (US$ Tn)
Brazil
Argentina
Mexico
Rest of Latin America
Middle East
Regional Trends
Market Size and Forecast, By Service Type, 2020–2032, (US$ Tn)
Market Size and Forecast, By Application, 2020–2032, (US$ Tn)
Market Size and Forecast, By End User, 2020–2032, (US$ Tn)
Market Size and Forecast, By Country, 2020–2032, (US$ Tn)
Israel
GCC Countries
Rest of the Middle East
Africa
Regional Trends
Market Size and Forecast, By Service Type, 2020–2032, (US$ Tn)
Market Size and Forecast, By Application, 2020–2032, (US$ Tn)
Market Size and Forecast, By End User, 2020–2032, (US$ Tn)
Market Size and Forecast, By Country/Region, 2020–2032, (US$ Tn)
South Africa
North Africa
Central Africa
8. Competitive Landscape
Company Profiles
JPMorgan Chase & Co.
Company Overview
Product Portfolio
Financial Performance
Key Strategies
Recent Developments/Updates
Bank of America
Company Overview
Product Portfolio
Financial Performance
Key Strategies
Recent Developments/Updates
Wells Fargo & Co.
Company Overview
Product Portfolio
Financial Performance
Key Strategies
Recent Developments/Updates
Citigroup Inc.
Company Overview
Product Portfolio
Financial Performance
Key Strategies
Recent Developments/Updates
HSBC Holdings plc
Company Overview
Product Portfolio
Financial Performance
Key Strategies
Recent Developments/Updates
Goldman Sachs Group, Inc.
Company Overview
Product Portfolio
Financial Performance
Key Strategies
Recent Developments/Updates
American Express Company
Company Overview
Product Portfolio
Financial Performance
Key Strategies
Recent Developments/Updates
PayPal Holdings, Inc.
Company Overview
Product Portfolio
Financial Performance
Key Strategies
Recent Developments/Updates
Square, Inc. (Block, Inc.)
Company Overview
Product Portfolio
Financial Performance
Key Strategies
Recent Developments/Updates
Barclays PLC
Company Overview
Product Portfolio
Financial Performance
Key Strategies
Recent Developments/Updates
UBS Group AG
Company Overview
Product Portfolio
Financial Performance
Key Strategies
Recent Developments/Updates
Standard Chartered PLC
Company Overview
Product Portfolio
Financial Performance
Key Strategies
Recent Developments/Updates
TNP Paribas
Company Overview
Product Portfolio
Financial Performance
Key Strategies
Recent Developments/Updates
ING Group
Company Overview
Product Portfolio
Financial Performance
Key Strategies
Recent Developments/Updates
Ally Financial Inc.
Company Overview
Product Portfolio
Financial Performance
Key Strategies
Recent Developments/Updates
9. Analyst Recommendations
Wheel of Fortune
Analyst View
Coherent Opportunity Map
10. Research Methodology
References
Research Methodology
About us and Sales Contact
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