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Omnichannel Retailing Market

Published Jul 02, 2025
Length 165 Pages
SKU # CMI20302998

Description

Omnichannel retailing is an approach to sales, marketing, and customer service that allows customers to interact with businesses on their preferred channels and provides a connected experience regardless of the channel they use. Omnichannel retailing allows for better inventory management and visibility. Retailers can fulfill orders from various locations, minimizing stockouts and overstock situations. Many retailers have adopted omnichannel as a way to connect with customers. omnichannel retailing offers customers a seamless and consistent shopping experience, whether they engage with a retailer online, in-store, via mobile apps, or through other channels.

This enhanced experience can lead to increased customer satisfaction and loyalty. By providing customers with multiple touchpoints and flexible purchasing options, retailers can capture a broader audience and potentially increase sales. Omnichannel retailing customers tend to spend more and shop more frequently than those using only one channel.

Market Dynamics

The omnichannel retailing market is significantly being driven by changing consumer tastes and behavior. Today's consumers demand a consistent and smooth buying experience across all platforms. They desire the freedom to browse products online, buy products through numerous touchpoints, and pick up or return items from stores. Retailers who can deliver an integrated and customized shopping journey and match these expectations have a competitive advantage.

An efficient omnichannel strategy might be difficult to implement and manage. To create a seamless experience, integrating numerous systems, databases, and channels necessitates a substantial technology infrastructure. Retailers may encounter challenges assuring data consistency, connecting legacy systems with new platforms, and keeping a single view of customer information across channels.

Key features of the study
  • This report provides an in-depth analysis of the global Omni channel retailing market, and provides market size (USD Bn) and compound annual growth rate (CAGR%) for the forecast period 2025-2032, considering 2024 as the base year.
  • It elucidates potential revenue opportunities across different segments and explains attractive investment proposition matrices for this market
  • This study also provides key insights about market drivers, restraints, opportunities, new product launches or approval, market trends, regional outlook, and competitive strategies adopted by key players.
  • It profiles key players in the global omnichannel retailing market based on the following parameters – company highlights, product portfolio, key highlights, financial performance, and strategies.
  • Key companies covered as a part of this study include Amazon, Walmart, Alibaba Group, Target Corporation, JD.com, eBay Inc., Best Buy Co., Inc., Zara (Inditex Group), The Home Depot, Inc., Nordstrom, Inc., Macy's, Inc., Costco Wholesale Corporation, Apple Inc., Tesco PLC, ASOS PLC.
  • Insights from this report would allow marketers and the management authorities of the companies to make informed decisions regarding their future product launches, type up-gradation, market expansion, and marketing tactics.
  • The global omnichannel retailing market report caters to various stakeholders in this industry including investors, suppliers, product manufacturers, distributors, new entrants, and financial analysts.
  • Stakeholders would have ease in decision-making through various strategy matrices used in analyzing the global omnichannel retailing market.
Market Segmentation
  • By Retail Format
  • Brick-and-Mortar Stores
  • E-commerce Platforms
  • By Industry Vertical
  • Fashion & Apparel
  • Electronics & Appliances
  • FMCG & Grocery
  • Home Improvements
  • By Region
  • North America
  • U.S.
  • Canada
  • Latin America
  • Brazil
  • Argentina
  • Mexico
  • Rest of Latin America
  • Europe
  • Germany
  • U.K.
  • Spain
  • France
  • Italy
  • Russia
  • Rest of Europe
  • Asia Pacific
  • China
  • India
  • Japan
  • Australia
  • South Korea
  • ASEAN
  • Rest of Asia Pacific
  • Middle East
  • GCC Countries
  • Israel
  • Rest of Middle East
  • Africa
  • South Africa
  • North Africa
  • Central Africa
  • Top companies in Omnichannel Retailing Market
  • Amazon
  • Walmart
  • Alibaba Group
  • Target Corporation
  • com
  • eBay Inc.
  • Best Buy Co., Inc.
  • Zara (Inditex Group)
  • The Home Depot, Inc.
  • Nordstrom, Inc.
  • Macy's, Inc.
  • Costco Wholesale Corporation
  • Apple Inc.
  • Tesco PLC
  • ASOS PLC

Table of Contents

165 Pages
1. Research Objectives and Assumptions
Research Objectives
Assumptions
Abbreviations
2. Market Purview
Report Description
Market Definition and Scope
Executive Summary
Market Snippet , By Retail Format
Market Snippet , By Industry Vertical
Market Snippet , By Region
Coherent Opportunity Map (COM)
3. Market Dynamics, Regulations, and Trends Analysis
Market Dynamics
Drivers
Changing Consumer Behavior
Restraints
Technological Complexity and Integration Challenges
Opportunities
Seamless Integration of Online and Offline Channels
Impact Analysis
Key Highlights
Regulatory Scenario
Product launch/Approvals
PEST Analysis
PORTER’s Analysis
Merger and Acquisition Scenario
4. Omnichannel Retailing Market, By Retail Format, 2020-2032, (USD Bn)
Introduction
Market Share Analysis, 2025 and 2032 (%)
Y-o-Y Growth Analysis, 2021 – 2032
Segment Trends
Brick-and-Mortar Stores
Introduction
Market Size and Forecast, and Y-o-Y Growth, 2020-2032, (USD Bn)
E-commerce Platforms
Introduction
Market Size and Forecast, and Y-o-Y Growth, 2020-2032, (USD Bn)
5. Omnichannel Retailing Market, By Industry Vertical, 2020-2032, (USD Bn)
Introduction
Market Share Analysis, 2025 and 2032 (%)
Y-o-Y Growth Analysis, 2021 – 2032
Segment Trends
Fashion & Apparel
Introduction
Market Size and Forecast, and Y-o-Y Growth, 2020-2032, (USD Bn)
Electronics & Appliances
Introduction
Market Size and Forecast, and Y-o-Y Growth, 2020-2032, (USD Bn)
FMCG & Grocery
Introduction
Market Size and Forecast, and Y-o-Y Growth, 2020-2032, (USD Bn)
Home Improvements
Introduction
Market Size and Forecast, and Y-o-Y Growth, 2020-2032, (USD Bn)
6. Omnichannel Retailing Market, By Geographic Region, 2020-2032, (USD Bn)
Introduction
Market Share Analysis, By Country, 2025 and 2032 (%)
Y-o-Y Growth Analysis, For Country 2021 –2032
Country Trends
North America
Introduction
Market Size and Forecast, and Y-o-Y Growth, By Retail Format, 2020-2032, (USD Bn)
Market Size and Forecast, and Y-o-Y Growth, By Industry Vertical, 2020-2032, (USD Bn)
Market Share Analysis, By Country, 2020 and 2032(%)
U.S.
Canada
Europe
Introduction
Market Size and Forecast, and Y-o-Y Growth, By Channel Integration, 2020-2032, (USD Bn)
Market Size and Forecast, and Y-o-Y Growth, By Retail Format, 2020-2032, (USD Bn)
Market Size and Forecast, and Y-o-Y Growth, By Industry Vertical, 2020-2032, (USD Bn)
Market Share Analysis, By Country, 2020 and 2032(%)
Germany
U.K.
France
Italy
Spain
Russia
Rest of Europe
Asia Pacific
Introduction
Market Size and Forecast, and Y-o-Y Growth, By Channel Integration, 2020-2032, (USD Bn)
Market Size and Forecast, and Y-o-Y Growth, By Retail Format, 2020-2032, (USD Bn)
Market Size and Forecast, and Y-o-Y Growth, By Industry Vertical, 2020-2032, (USD Bn)
Market Share Analysis, By Country, 2020 and 2032(%)
China
India
Japan
Australia
South Korea
ASEAN
Rest Of Asia Pacific
Latin America
Introduction
Market Size and Forecast, and Y-o-Y Growth, By Channel Integration, 2020-2032, (USD Bn)
Market Size and Forecast, and Y-o-Y Growth, By Retail Format, 2020-2032, (USD Bn)
Market Size and Forecast, and Y-o-Y Growth, By Industry Vertical, 2020-2032, (USD Bn)
Market Share Analysis, By Country, 2020 and 2032(%)
Brazil
Mexico
Rest Of Latin America
Middle East & Africa
Introduction
Market Size and Forecast, and Y-o-Y Growth, By Channel Integration, 2020-2032, (USD Bn)
Market Size and Forecast, and Y-o-Y Growth, By Retail Format, 2020-2032, (USD Bn)
Market Size and Forecast, and Y-o-Y Growth, By Industry Vertical, 2020-2032, (USD Bn)
Market Share Analysis, By Country, 2020 and 2032 (%)
GCC Countries
South Africa
Rest of the Middle East and Africa
7. Competitive Landscape
Amazon
Company Highlights
Product Portfolio
Key Developments
Financial Performance
Strategies
Walmart
Company Highlights
Product Portfolio
Key Highlights
Financial Performance
Strategies
Alibaba Group
Company Highlights
Product Portfolio
Key Highlights
Financial Performance
Strategies
Target Corporation
Company Highlights
Product Portfolio
Key Highlights
Financial Performance
Strategies
JD.com
Company Highlights
Product Portfolio
Key Highlights
Financial Performance
Strategies
eBay Inc.
Company Highlights
Product Portfolio
Key Highlights
Financial Performance
Strategies
Best Buy Co., Inc.
Company Highlights
Product Portfolio
Key Highlights
Financial Performance
Strategies
Zara (Inditex Group)
Company Highlights
Product Portfolio
Key Highlights
Financial Performance
Strategies
The Home Depot, Inc.
Company Highlights
Product Portfolio
Key Highlights
Financial Performance
Strategies
Nordstrom, Inc.
Company Highlights
Product Portfolio
Key Highlights
Financial Performance
Strategies
Macy's, Inc.
Company Highlights
Product Portfolio
Key Highlights
Financial Performance
Strategies
Costco Wholesale Corporation
Company Highlights
Product Portfolio
Key Highlights
Financial Performance
Strategies
Apple Inc.
Company Highlights
Product Portfolio
Key Highlights
Financial Performance
Strategies
Tesco PLC
Company Highlights
Product Portfolio
Key Highlights
Financial Performance
Strategies
ASOS PLC
Company Highlights
Product Portfolio
Key Highlights
Financial Performance
Strategies
Analyst Views
8. Section
Research Methodology
About us
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