Mail Order Pharmacy Market, By Product Type (Prescription Medications and Over-the-Counter (OTC) Medications), By Drug Type (Generic Drugs and Branded Drugs), By Therapeutic Area (Chronic Diseases, Acute Conditions, Mental Health, Rare Diseases, and Other

The global mail order pharmacy market is growing rapidly due to the increasing demand for convenient and hassle-free purchasing of medicines and other healthcare products. Mail order pharmacies allow customers to order prescriptions and over-the-counter drugs online or through phone and have them delivered right at their doorsteps. This eliminates the need to visit a pharmacy in-person and wait in queues. The growing preference for contactless services amidst the COVID-19 pandemic has further boosted the demand for mail order pharmacies in recent times. The market is expected to witness substantial growth in the coming years due to factors such as rising internet penetration, increasing prevalence of chronic conditions needing long-term medication, growing geriatric population, and improved online healthcare platforms.

Market Dynamics:

The global mail order pharmacy market is driven by several factors such as growing prevalence of chronic diseases necessitating long-term medication, rising geriatric population worldwide, and increasing preference for convenient contactless healthcare services. However, the market growth can be restricted due to lack of personalized care and patient counseling offered by mail order pharmacies as compared to retail stores. Growing internet and smartphone penetration even in remote areas has opened up lucrative opportunities for market players to expand their online presence and benefit from the trend of telehealth and online pharmacies. Additionally, improving healthcare infrastructure and rising disposable income in developing regions are expected to create new arenas for increased adoption of mail order pharmacy services.

Key Features of the Study:

  • This report provides in-depth analysis of the global mail order pharmacy market, and provides market size (USD Billion) and compound annual growth rate (CAGR%) for the forecast period (2025–2032), considering 2024 as the base year
  • It elucidates potential revenue opportunities across different segments and explains attractive investment proposition matrices for this market
  • This study also provides key insights about market drivers, restraints, opportunities, new product launches or approvals, market trends, regional outlook, and competitive strategies adopted by key players
  • It profiles key players in the global mail order pharmacy market based on the following parameters – company highlights, products portfolio, key highlights, financial performance, and strategies
  • Key companies covered as a part of this study include CVS Health Corporation, Express Scripts Holding Company, Walgreens Boots Alliance, Inc., OptumRx, Inc., IndiaMART, Amazon Pharmacy, CenterWell Pharmacy, outsource2india.com, Walmart Inc., AllianceRx Walgreens Prime, Blue Cross Blue Shield Association, MedImpact Healthcare Systems, Inc., Rite Aid Corporation, GoodRx Holdings, Inc., UnitedHealth Group Incorporated, WellCare Health Plans, Inc., Cigna Corporation, and Aetna Inc.
  • Insights from this report would allow marketers and the management authorities of the companies to make informed decisions regarding their future product launches, type up-gradation, market expansion, and marketing tactics
  • The global mail order pharmacy market report caters to various stakeholders in this industry including investors, suppliers, product manufacturers, distributors, new entrants, and financial analysts
  • Stakeholders would have ease in decision-making through various strategy matrices used in analyzing the global mail order pharmacy market
Market Segmentation
  • Product Type Insights (Revenue, USD Bn, 2020 - 2032)
  • Prescription Medications
  • Over-the-Counter (OTC) Medications
  • Drug Type Insights (Revenue, USD Bn, 2020 - 2032)
  • Generic Drugs
  • Branded Drugs
  • Therapeutic Area Insights (Revenue, USD Bn, 2020 - 2032)
  • Chronic Diseases
  • Acute Conditions
  • Mental Health
  • Rare Diseases
  • Others (Preventive Care,etc.)
  • Type Insights (Revenue, USD Bn, 2020 - 2032)
  • Standalone Mail Order Pharmacies
  • Retail Chain-affiliated Mail Order Pharmacies
  • Hospital/Clinic-affiliated Mail Order Services
  • E-commerce-integrated Pharmacy Platforms
  • Service Model Insights (Revenue, USD Bn, 2020 - 2032)
  • Subscription-based
  • One-time Purchase
  • Government-reimbursed
  • Others
  • End User Insights (Revenue, USD Bn, 2020 - 2032)
  • Individual Consumers
  • Healthcare Providers
  • Employer Groups
  • Government Entities
  • Others (Non-profit organizations, etc.)
  • Regional Insights (Revenue, USD Bn, 2020 - 2032)
  • North America
  • U.S.
  • Canada
  • Latin America
  • Brazil
  • Argentina
  • Mexico
  • Rest of Latin America
  • Europe
  • Germany
  • U.K.
  • Spain
  • France
  • Italy
  • Russia
  • Rest of Europe
  • Asia Pacific
  • China
  • India
  • Japan
  • Australia
  • South Korea
  • ASEAN
  • Rest of Asia Pacific
  • Middle East
  • GCC Countries
  • Israel
  • Rest of Middle East
  • Africa
  • South Africa
  • North Africa
  • Central Africa
  • Company Profiles:
  • CVS Health Corporation
  • Express Scripts Holding Company
  • Walgreens Boots Alliance, Inc.
  • OptumRx, Inc.
  • IndiaMART
  • Amazon Pharmacy
  • CenterWell Pharmacy
  • outsource2india.com
  • Walmart Inc.
  • AllianceRx Walgreens Prime
  • Blue Cross Blue Shield Association
  • MedImpact Healthcare Systems, Inc.
  • Rite Aid Corporation
  • GoodRx Holdings, Inc.
  • UnitedHealth Group Incorporated
  • WellCare Health Plans, Inc.
  • Cigna Corporation
  • Aetna Inc.


1. Research Objectives and Assumptions
Research Objectives
Assumptions
Abbreviations
2. Market Purview
Report Description
Market Definition and Scope
Executive Summary
Global Mail Order Pharmacy Market, By Product Type
Global Mail Order Pharmacy Market, By Drug Type
Global Mail Order Pharmacy Market, By Therapeutic Area
Global Mail Order Pharmacy Market, By Type
Global Mail Order Pharmacy Market, By Service Model
Global Mail Order Pharmacy Market, By End User
Global Mail Order Pharmacy Market, By Region
3. Market Dynamics, Regulations, and Trends Analysis
Market Dynamics
Driver
Restraint
Opportunity
Impact Analysis
Key Developments
Regulatory Scenario
Product Launches/Approvals
PEST Analysis
PORTER’s Analysis
Merger and Acquisition Scenario
Industry Trends
4. Global Mail Order Pharmacy Market, By Product Type, 2020-2032, (USD Bn)
Introduction
Market Share Analysis, 2025 and 2032 (%)
Y-o-Y Growth Analysis, 2021 - 2032
Segment Trends
Prescription Medications
Introduction
Market Size and Forecast, and Y-o-Y Growth, 2020-2032, (USD Bn)
Over-the-Counter (OTC) Medications
Introduction
Market Size and Forecast, and Y-o-Y Growth, 2020-2032, (USD Bn)
5. Global Mail Order Pharmacy Market, By Drug Type, 2020-2032, (USD Bn)
Introduction
Market Share Analysis, 2025 and 2032 (%)
Y-o-Y Growth Analysis, 2021 - 2032
Segment Trends
Generic Drugs
Introduction
Market Size and Forecast, and Y-o-Y Growth, 2020-2032, (USD Bn)
Branded Drugs
Introduction
Market Size and Forecast, and Y-o-Y Growth, 2020-2032, (USD Bn)
6. Global Mail Order Pharmacy Market, By Therapeutic Area, 2020-2032, (USD Bn)
Introduction
Market Share Analysis, 2025 and 2032 (%)
Y-o-Y Growth Analysis, 2021 - 2032
Segment Trends
Chronic Diseases
Introduction
Market Size and Forecast, and Y-o-Y Growth, 2020-2032, (USD Bn)
Acute Conditions
Introduction
Market Size and Forecast, and Y-o-Y Growth, 2020-2032, (USD Bn)
Mental Health
Introduction
Market Size and Forecast, and Y-o-Y Growth, 2020-2032, (USD Bn)
Rare Diseases
Introduction
Market Size and Forecast, and Y-o-Y Growth, 2020-2032, (USD Bn)
Others (Preventive Care,etc.)
Introduction
Market Size and Forecast, and Y-o-Y Growth, 2020-2032, (USD Bn)
7. Global Mail Order Pharmacy Market, By Type, 2020-2032, (USD Bn)
Introduction
Market Share Analysis, 2025 and 2032 (%)
Y-o-Y Growth Analysis, 2021 - 2032
Segment Trends
Standalone Mail Order Pharmacies
Introduction
Market Size and Forecast, and Y-o-Y Growth, 2020-2032, (USD Bn)
Retail Chain-affiliated Mail Order Pharmacies
Introduction
Market Size and Forecast, and Y-o-Y Growth, 2020-2032, (USD Bn)
Hospital/Clinic-affiliated Mail Order Services
Introduction
Market Size and Forecast, and Y-o-Y Growth, 2020-2032, (USD Bn)
E-commerce-integrated Pharmacy Platforms
Introduction
Market Size and Forecast, and Y-o-Y Growth, 2020-2032, (USD Bn)
8. Global Mail Order Pharmacy Market, By Service Model, 2020-2032, (USD Bn)
Introduction
Market Share Analysis, 2025 and 2032 (%)
Y-o-Y Growth Analysis, 2021 - 2032
Segment Trends
Subscription-based
Introduction
Market Size and Forecast, and Y-o-Y Growth, 2020-2032, (USD Bn)
One-time Purchase
Introduction
Market Size and Forecast, and Y-o-Y Growth, 2020-2032, (USD Bn)
Government-reimbursed
Introduction
Market Size and Forecast, and Y-o-Y Growth, 2020-2032, (USD Bn)
Others
Introduction
Market Size and Forecast, and Y-o-Y Growth, 2020-2032, (USD Bn
9. Global Mail Order Pharmacy Market, By End User, 2020-2032, (USD Bn)
Introduction
Market Share Analysis, 2025 and 2032 (%)
Y-o-Y Growth Analysis, 2021 - 2032
Segment Trends
Individual Consumers
Introduction
Market Size and Forecast, and Y-o-Y Growth, 2020-2032, (USD Bn)
Healthcare Providers
Introduction
Market Size and Forecast, and Y-o-Y Growth, 2020-2032, (USD Bn)
Employer Groups
Introduction
Market Size and Forecast, and Y-o-Y Growth, 2020-2032, (USD Bn)
Government Entities
Introduction
Market Size and Forecast, and Y-o-Y Growth, 2020-2032, (USD Bn)
Others (Non-profit organizations, etc.)
Introduction
Market Size and Forecast, and Y-o-Y Growth, 2020-2032, (USD Bn)
10. Global Mail Order Pharmacy Market, By Region, 2020 - 2032, Value (USD Bn)
Introduction
Market Share (%) Analysis, 2025, 2028 & 2032, Value (USD Bn)
Market Y-o-Y Growth Analysis (%), 2021 - 2032, Value (USD Bn)
Regional Trends
North America
Introduction
Market Size and Forecast, By Product Type, 2020 - 2032, Value (USD Bn)
Market Size and Forecast, By Drug Type, 2020 - 2032, Value (USD Bn)
Market Size and Forecast, By Therapeutic Area, 2020 - 2032, Value (USD Bn)
Market Size and Forecast, By Type, 2020 - 2032, Value (USD Bn)
Market Size and Forecast, By Service Model, 2020 - 2032, Value (USD Bn)
Market Size and Forecast, By End User, 2020 - 2032, Value (USD Bn)
Market Size and Forecast, By Country, 2020 - 2032, Value (USD Bn)
U.S.
Canada
Latin America
Europe
Asia Pacific
Middle East
Africa
11. Competitive Landscape
CVS Health Corporation
Company Highlights
Product Portfolio
Key Developments
Financial Performance
Strategies
Express Scripts Holding Company
Walgreens Boots Alliance, Inc.
OptumRx, Inc.
PillPack (Amazon Pharmacy)
Walmart Inc.
AllianceRx Walgreens Prime
Blue Cross Blue Shield Association
MedImpact Healthcare Systems, Inc.
Rite Aid Corporation
GoodRx Holdings, Inc.
UnitedHealth Group Incorporated
WellCare Health Plans, Inc.
Cigna Corporation
Aetna Inc.
12. Analyst Recommendations
Wheel of Fortune
Analyst View
Coherent Opportunity Map
13. References and Research Methodology
References
Research Methodology
About us
*Browse 32 market data tables and 28 figures on 'Mail Order Pharmacy Market' - forecast to 2032

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