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Artificial Intelligence in E Commerce Market, By Technology (Machine Learning, Natural Language Processing (NLP), Computer Vision, and Chatbots and Virtual Assistants), By Deployment (On-premises and Cloud-based), By Vertical (B2B and B2C), By Geography (

Published Feb 27, 2025
Length 145 Pages
SKU # CMI19905905

Description

Artificial Intelligence (AI) is revolutionizing almost every industry by making processes more efficient through machine learning and predictive analysis. In the rapidly growing e commerce industry, AI is enabling personalized shopping experiences for customers through recommendation engines, product search, predictive analytics, customer service chatbots, and more. AI algorithms can analyze massive online shopping datasets to understand individual customer preferences and buying patterns. This data driven personalized approach is helping e commerce companies increase sales and build stronger customer loyalty in the highly competitive online retail space. AI is poised to transform the trillion-dollar global e commerce industry by improving operations, logistics, supply chain management and delivering enhanced digital shopping experiences.

Market Dynamics:

The global artificial intelligence in e commerce market is driven by the ability of AI to analyze huge volumes of customer shopping data and transactions to offer personalized product recommendations and digital experiences. AI improves customer retention by understanding buying habits and preferences. Ease of integrating AI solutions is also boosting the market. However, lack of qualified AI skills and high costs of deployment are restraining the market growth. The opportunity lies in adoption of AI across emerging markets and integration of computer vision and natural language processing for advanced customer support.

Key features of the study:
  • This report provides in-depth analysis of the global artificial intelligence in e commerce market, and provides market size (US$ Bn) and compound annual growth rate (CAGR%) for the forecast period (2025–2032), considering 2024 as the base year
  • It elucidates potential revenue opportunities across different segments and explains attractive investment proposition matrices for this market
  • This study also provides key insights about market drivers, restraints, opportunities, new product launches or approval, market trends, regional outlook, and competitive strategies adopted by key players
  • It profiles key players in the global artificial intelligence in e commerce market based on the following parameters – company highlights, products portfolio, key highlights, financial performance, and strategies
  • Key companies covered as a part of this study include Amazon.com, Inc., AntVoice SAS, Appier Inc., Celect, Inc., Cortexica Vision Systems Ltd., Crobox B.V., Deepomatic SAS, Dynamic Yield Ltd., Eversight, Inc., Granify Inc., LivePerson, Inc., Manthan Software Services Pvt. Ltd., PayPal, Inc., Reflektion, Inc., and Riskified
  • Insights from this report would allow marketers and the management authorities of the companies to make informed decisions regarding their future product launches, type up-gradation, market expansion, and marketing tactics
  • The global artificial intelligence in e commerce market report caters to various stakeholders in this industry including investors, suppliers, product manufacturers, distributors, new entrants, and financial analysts
  • Stakeholders would have ease in decision-making through various strategy matrices used in analyzing the global artificial intelligence in e commerce market.
Detailed Segmentation-
  • By Technology Insights (Revenue, USD Bn, 2020 - 2032)
  • Machine Learning
  • Natural Language Processing (NLP)
  • Computer Vision
  • Chatbots and Virtual Assistants
  • By Deployment Insights (Revenue, USD Bn, 2020 - 2032)
  • On-premises
  • Cloud-based
  • By Vertical Insights (Revenue, USD Bn, 2020 - 2032)
  • B2B (Business to Business)
  • B2C (Business to Consumer)
  • Regional Insights (Revenue, USD Bn, 2020 - 2032)
  • North America
  • U.S.
  • Canada
  • Latin America
  • Brazil
  • Argentina
  • Mexico
  • Rest of Latin America
  • Europe
  • Germany
  • U.K.
  • Spain
  • France
  • Italy
  • Russia
  • Rest of Europe
  • Asia Pacific
  • China
  • India
  • Japan
  • Australia
  • South Korea
  • ASEAN
  • Rest of Asia Pacific
  • Middle East
  • GCC Countries
  • Israel
  • Rest of Middle East
  • Africa
  • South Africa
  • North Africa
  • Central Africa
  • Key Players Insights
  • AntVoice SAS
  • Appier Inc.
  • Celect, Inc.
  • Cortexica Vision Systems Ltd.
  • Crobox B.V.
  • Deepomatic SAS
  • Dynamic Yield Ltd.
  • Eversight, Inc.
  • Granify Inc.
  • LivePerson, Inc.
  • Manthan Software Services Pvt. Ltd.
  • PayPal, Inc.
  • Reflektion, Inc.
  • Riskified

Table of Contents

145 Pages
1. Research Objectives and Assumptions
Research Objectives
Assumptions
Abbreviations
2. Market Purview
Report Description
Market Definition and Scope
Executive Summary
Market Snippet, By Technology
Market Snippet, By Deployment
Market Snippet, By Vertical
Market Snippet, By Region
3. Market Dynamics, Regulations, and Trends Analysis
Market Dynamics
Drivers
Restraints
Market Opportunities
Regulatory Scenario
Industry Trend
Merger and Acquisitions
New System Launches/Approvals
Impact of COVID-19 Pandemic
4. Global Artificial Intelligence in E Commerce Market, By Technology, 2020-2032, (US$ Bn)
Introduction
Market Share Analysis, 2025 and 2032 (%)
Y-o-Y Growth Analysis, 2021-2032
Segment Trends
Machine Learning
Introduction
Market Size and Forecast, 2020–2032, (US$ Bn)
Natural Language Processing (NLP)
Introduction
Market Size and Forecast, 2020–2032, (US$ Bn)
Computer Vision
Introduction
Market Size and Forecast, 2020–2032, (US$ Bn)
Chatbots and Virtual Assistants
Introduction
Market Size and Forecast, 2020–2032, (US$ Bn)
5. Global Artificial Intelligence in E Commerce Market, By Deployment, 2020-2032, (US$ Bn)
Introduction
Market Share Analysis, 2025 and 2032 (%)
Y-o-Y Growth Analysis, 2021-2032
Segment Trends
On-premises
Introduction
Market Size and Forecast, 2020–2032, (US$ Bn)
Cloud-based
Introduction
Market Size and Forecast, 2020–2032, (US$ Bn)
6. Global Artificial Intelligence in E Commerce Market, By Vertical, 2020-2032, (US$ Bn)
Introduction
Market Share Analysis, 2025 and 2032 (%)
Y-o-Y Growth Analysis, 2021-2032
Segment Trends
B2B (Business to Business)
Introduction
Market Size and Forecast, 2020–2032, (US$ Bn)
B2C (Business to Consumer)
Introduction
Market Size and Forecast, 2020–2032, (US$ Bn)
7. Global Artificial Intelligence in E Commerce Market, By Region, 2020-2032, (US$ Bn)
Introduction
Market Share Analysis, By Region, 2025 and 2032 (%)
Y-o-Y Growth Analysis, 2021-2032
North America
Regional Trends
Market Size and Forecast, By Technology, 2020–2032, (US$ Bn)
Market Size and Forecast, By Deployment, 2020–2032, (US$ Bn)
Market Size and Forecast, By Vertical, 2020–2032, (US$ Bn)
Market Size and Forecast, By Country, 2020–2032, (US$ Bn)
U.S.
Canada
Europe
Regional Trends
Market Size and Forecast, By Technology, 2020–2032, (US$ Bn)
Market Size and Forecast, By Deployment, 2020–2032, (US$ Bn)
Market Size and Forecast, By Vertical, 2020–2032, (US$ Bn)
Market Size and Forecast, By Country, 2020–2032, (US$ Bn)
Germany
U.K.
Spain
France
Italy
Russia
Rest of Europe
Asia Pacific
Regional Trends
Market Size and Forecast, By Technology, 2020–2032, (US$ Bn)
Market Size and Forecast, By Deployment, 2020–2032, (US$ Bn)
Market Size and Forecast, By Vertical, 2020–2032, (US$ Bn)
Market Size and Forecast, By Country, 2020–2032, (US$ Bn)
China
India
Japan
ASEAN
Australia
South Korea
Rest of Asia Pacific
Latin America
Regional Trends
Market Size and Forecast, By Technology, 2020–2032, (US$ Bn)
Market Size and Forecast, By Deployment, 2020–2032, (US$ Bn)
Market Size and Forecast, By Vertical, 2020–2032, (US$ Bn)
Market Size and Forecast, By Country, 2020–2032, (US$ Bn)
Brazil
Argentina
Mexico
Rest of Latin America
Middle East
Regional Trends
Market Size and Forecast, By Technology, 2020–2032, (US$ Bn)
Market Size and Forecast, By Deployment, 2020–2032, (US$ Bn)
Market Size and Forecast, By Vertical, 2020–2032, (US$ Bn)
Market Size and Forecast, By Country, 2020–2032, (US$ Bn)
Israel
GCC Countries
Rest of the Middle East
Africa
Regional Trends
Market Size and Forecast, By Technology, 2020–2032, (US$ Bn)
Market Size and Forecast, By Deployment, 2020–2032, (US$ Bn)
Market Size and Forecast, By Vertical, 2020–2032, (US$ Bn)
Market Size and Forecast, By Country/Region, 2020–2032, (US$ Bn)
South Africa
North Africa
Central Africa
8. Competitive Landscape
Company Profiles
Amazon.com, Inc.
Company Overview
Product Portfolio
Financial Performance
Key Strategies
Recent Developments/Updates
AntVoice SAS
Company Overview
Product Portfolio
Financial Performance
Key Strategies
Recent Developments/Updates
Appier Inc.
Company Overview
Product Portfolio
Financial Performance
Key Strategies
Recent Developments/Updates
Celect, Inc.
Company Overview
Product Portfolio
Financial Performance
Key Strategies
Recent Developments/Updates
Cortexica Vision Systems Ltd.
Company Overview
Product Portfolio
Financial Performance
Key Strategies
Recent Developments/Updates
Crobox B.V.
Company Overview
Product Portfolio
Financial Performance
Key Strategies
Recent Developments/Updates
Deepomatic SAS
Company Overview
Product Portfolio
Financial Performance
Key Strategies
Recent Developments/Updates
Dynamic Yield Ltd.
Company Overview
Product Portfolio
Financial Performance
Key Strategies
Recent Developments/Updates
Eversight, Inc.
Company Overview
Product Portfolio
Financial Performance
Key Strategies
Recent Developments/Updates
Granify Inc.
Company Overview
Product Portfolio
Financial Performance
Key Strategies
Recent Developments/Updates
LivePerson, Inc.
Company Overview
Product Portfolio
Financial Performance
Key Strategies
Recent Developments/Updates
Manthan Software Services Pvt. Ltd.
Company Overview
Product Portfolio
Financial Performance
Key Strategies
Recent Developments/Updates
PayPal, Inc.
Company Overview
Product Portfolio
Financial Performance
Key Strategies
Recent Developments/Updates
Reflektion, Inc.
Company Overview
Product Portfolio
Financial Performance
Key Strategies
Recent Developments/Updates
Riskified
Company Overview
Product Portfolio
Financial Performance
Key Strategies
Recent Developments/Updates
9. Analyst Recommendations
Wheel of Fortune
Analyst View
Coherent Opportunity Map
10. Research Methodology
References
Research Methodology
About us and Sales Contact
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