Unified Communications Global Market Report 2025

Unified Communications Global Market Report 2025 from The Business Research Company provides strategists, marketers and senior management with the critical information they need to assess the market.

This report focuses on unified communications market which is experiencing strong growth. The report gives a guide to the trends which will be shaping the market over the next ten years and beyond.

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Description:

Where is the largest and fastest growing market for unified communications ? How does the market relate to the overall economy, demography and other similar markets? What forces will shape the market going forward? The unified communications market global report from the Business Research Company answers all these questions and many more.

The report covers market characteristics, size and growth, segmentation, regional and country breakdowns, competitive landscape, market shares, trends and strategies for this market. It traces the market’s historic and forecast market growth by geography.
  • The market characteristics section of the report defines and explains the market.
  • The market size section gives the market size ($b) covering both the historic growth of the market, and forecasting its development.
  • The forecasts are made after considering the major factors currently impacting the market. These include:
  • The forecasts are made after considering the major factors currently impacting the market. These include the Russia-Ukraine war, rising inflation, higher interest rates, and the legacy of the COVID-19 pandemic.
  • Market segmentations break down the market into sub markets.
  • The regional and country breakdowns section gives an analysis of the market in each geography and the size of the market by geography and compares their historic and forecast growth. It covers the growth trajectory of COVID-19 for all regions, key developed countries and major emerging markets.
  • The competitive landscape chapter gives a description of the competitive nature of the market, market shares, and a description of the leading companies. Key financial deals which have shaped the market in recent years are identified.
  • The trends and strategies section analyses the shape of the market as it emerges from the crisis and suggests how companies can grow as the market recovers.
Scope

Markets Covered:1) By Product Type: On-Premise; Cloud-Based

2) By Component: Solution; Services

3) By Application: Unified Messaging; Conferencing; Video; Contact Center; Telephony; Other Applications

4) By End User: Healthcare; Education; Government; Banking, Financial Services And Insurance; Information Technology And Telecom; Retail; Enterprises; Other End Users

Subsegments:

1) By On-Premise Unified Communications: Unified Messaging Systems; VoIP (Voice over Internet Protocol) Solutions; Video Conferencing Systems; Collaboration Software; Presence Management Tools; Call Center Solutions

2) By Cloud-Based Unified Communications: Hosted VoIP Services; Cloud Video Conferencing Solutions; Cloud-Based Collaboration Platforms; Unified Messaging in the Cloud; SaaS (Software as a Service) Communication Tools; Integrated Communication Services

Companies Mentioned: Microsoft Corporation; Verizon Communications Inc.; Huawei Technologies Co. Ltd.; International Business Machines Corporation; Cisco Systems Inc.

Countries: Australia; Brazil; China; France; Germany; India; Indonesia; Japan; Russia; South Korea; UK; USA; Canada; Italy; Spain

Regions: Asia-Pacific; Western Europe; Eastern Europe; North America; South America; Middle East; Africa

Time series: Five years historic and ten years forecast.

Data: Ratios of market size and growth to related markets, GDP proportions, expenditure per capita,

Data segmentations: country and regional historic and forecast data, market share of competitors, market segments.

Sourcing and Referencing: Data and analysis throughout the report is sourced using end notes.

Delivery format: PDF, Word and Excel Data Dashboard.

Please Note: Report will be updated with the latest data and delivered to you within 3-5 working days of order.


1. Executive Summary
2. Unified Communications Market Characteristics
3. Unified Communications Market Trends And Strategies
4. Unified Communications Market - Macro Economic Scenario Including The Impact Of Interest Rates, Inflation, Geopolitics And Covid And Recovery On The Market
5. Global Unified Communications Growth Analysis And Strategic Analysis Framework
5.1. Global Unified Communications PESTEL Analysis (Political, Social, Technological, Environmental and Legal Factors, Drivers and Restraints)
5.2. Analysis Of End Use Industries
5.3. Global Unified Communications Market Growth Rate Analysis
5.4. Global Unified Communications Historic Market Size and Growth, 2019 - 2024, Value ($ Billion)
5.5. Global Unified Communications Forecast Market Size and Growth, 2024 - 2029, 2034F, Value ($ Billion)
5.6. Global Unified Communications Total Addressable Market (TAM)
6. Unified Communications Market Segmentation
6.1. Global Unified Communications Market, Segmentation By Product Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
On-Premise
Cloud-Based
6.2. Global Unified Communications Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
Solution
Services
6.3. Global Unified Communications Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
Unified Messaging
Conferencing
Video
Contact Center
Telephony
Other Applications
6.4. Global Unified Communications Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
Healthcare
Education
Government
Banking, Financial Services And Insurance
Information Technology And Telecom
Retail
Enterprises
Other End Users
6.5. Global Unified Communications Market, Sub-Segmentation Of On-Premise Unified Communications, By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
Unified Messaging Systems
VoIP (Voice over Internet Protocol) Solutions
Video Conferencing Systems
Collaboration Software
Presence Management Tools
Call Center Solutions
6.6. Global Unified Communications Market, Sub-Segmentation Of Cloud-Based Unified Communications, By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
Hosted VoIP Services
Cloud Video Conferencing Solutions
Cloud-Based Collaboration Platforms
Unified Messaging in the Cloud
SaaS (Software as a Service) Communication Tools
Integrated Communication Services
7. Unified Communications Market Regional And Country Analysis
7.1. Global Unified Communications Market, Split By Region, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
7.2. Global Unified Communications Market, Split By Country, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
8. Asia-Pacific Unified Communications Market
8.1. Asia-Pacific Unified Communications Market Overview
Region Information, Market Information, Background Information, Government Initiatives, Regulations, Regulatory Bodies, Major Associations, Taxes Levied, Corporate Tax Structure, Investments, Major Companies
8.2. Asia-Pacific Unified Communications Market, Segmentation By Product Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
8.3. Asia-Pacific Unified Communications Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
8.4. Asia-Pacific Unified Communications Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
9. China Unified Communications Market
9.1. China Unified Communications Market Overview
9.2. China Unified Communications Market, Segmentation By Product Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F,$ Billion
9.3. China Unified Communications Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F,$ Billion
9.4. China Unified Communications Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F,$ Billion
10. India Unified Communications Market
10.1. India Unified Communications Market, Segmentation By Product Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
10.2. India Unified Communications Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
10.3. India Unified Communications Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
11. Japan Unified Communications Market
11.1. Japan Unified Communications Market Overview
11.2. Japan Unified Communications Market, Segmentation By Product Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
11.3. Japan Unified Communications Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
11.4. Japan Unified Communications Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
12. Australia Unified Communications Market
12.1. Australia Unified Communications Market, Segmentation By Product Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
12.2. Australia Unified Communications Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
12.3. Australia Unified Communications Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
13. Indonesia Unified Communications Market
13.1. Indonesia Unified Communications Market, Segmentation By Product Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
13.2. Indonesia Unified Communications Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
13.3. Indonesia Unified Communications Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
14. South Korea Unified Communications Market
14.1. South Korea Unified Communications Market Overview
14.2. South Korea Unified Communications Market, Segmentation By Product Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
14.3. South Korea Unified Communications Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
14.4. South Korea Unified Communications Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
15. Western Europe Unified Communications Market
15.1. Western Europe Unified Communications Market Overview
15.2. Western Europe Unified Communications Market, Segmentation By Product Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
15.3. Western Europe Unified Communications Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
15.4. Western Europe Unified Communications Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
16. UK Unified Communications Market
16.1. UK Unified Communications Market, Segmentation By Product Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
16.2. UK Unified Communications Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
16.3. UK Unified Communications Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
17. Germany Unified Communications Market
17.1. Germany Unified Communications Market, Segmentation By Product Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
17.2. Germany Unified Communications Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
17.3. Germany Unified Communications Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
18. France Unified Communications Market
18.1. France Unified Communications Market, Segmentation By Product Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
18.2. France Unified Communications Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
18.3. France Unified Communications Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
19. Italy Unified Communications Market
19.1. Italy Unified Communications Market, Segmentation By Product Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
19.2. Italy Unified Communications Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
19.3. Italy Unified Communications Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
20. Spain Unified Communications Market
20.1. Spain Unified Communications Market, Segmentation By Product Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
20.2. Spain Unified Communications Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
20.3. Spain Unified Communications Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
21. Eastern Europe Unified Communications Market
21.1. Eastern Europe Unified Communications Market Overview
21.2. Eastern Europe Unified Communications Market, Segmentation By Product Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
21.3. Eastern Europe Unified Communications Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
21.4. Eastern Europe Unified Communications Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
22. Russia Unified Communications Market
22.1. Russia Unified Communications Market, Segmentation By Product Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
22.2. Russia Unified Communications Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
22.3. Russia Unified Communications Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
23. North America Unified Communications Market
23.1. North America Unified Communications Market Overview
23.2. North America Unified Communications Market, Segmentation By Product Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
23.3. North America Unified Communications Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
23.4. North America Unified Communications Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
24. USA Unified Communications Market
24.1. USA Unified Communications Market Overview
24.2. USA Unified Communications Market, Segmentation By Product Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
24.3. USA Unified Communications Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
24.4. USA Unified Communications Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
25. Canada Unified Communications Market
25.1. Canada Unified Communications Market Overview
25.2. Canada Unified Communications Market, Segmentation By Product Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
25.3. Canada Unified Communications Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
25.4. Canada Unified Communications Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
26. South America Unified Communications Market
26.1. South America Unified Communications Market Overview
26.2. South America Unified Communications Market, Segmentation By Product Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
26.3. South America Unified Communications Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
26.4. South America Unified Communications Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
27. Brazil Unified Communications Market
27.1. Brazil Unified Communications Market, Segmentation By Product Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
27.2. Brazil Unified Communications Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
27.3. Brazil Unified Communications Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
28. Middle East Unified Communications Market
28.1. Middle East Unified Communications Market Overview
28.2. Middle East Unified Communications Market, Segmentation By Product Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
28.3. Middle East Unified Communications Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
28.4. Middle East Unified Communications Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
29. Africa Unified Communications Market
29.1. Africa Unified Communications Market Overview
29.2. Africa Unified Communications Market, Segmentation By Product Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
29.3. Africa Unified Communications Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
29.4. Africa Unified Communications Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
30. Unified Communications Market Competitive Landscape And Company Profiles
30.1. Unified Communications Market Competitive Landscape
30.2. Unified Communications Market Company Profiles
30.2.1. Microsoft Corporation Overview, Products and Services, Strategy and Financial Analysis
30.2.2. Verizon Communications Inc. Overview, Products and Services, Strategy and Financial Analysis
30.2.3. Huawei Technologies Co. Ltd. Overview, Products and Services, Strategy and Financial Analysis
30.2.4. International Business Machines Corporation Overview, Products and Services, Strategy and Financial Analysis
30.2.5. Cisco Systems Inc. Overview, Products and Services, Strategy and Financial Analysis
31. Unified Communications Market Other Major And Innovative Companies
31.1. Telefonaktiebolaget LM Ericsson
31.2. NEC Corporation
31.3. Atos SE
31.4. Logitech International S.A.
31.5. Zoom Video Communications Inc.
31.6. Avaya Holdings Corp.
31.7. RingCentral Inc.
31.8. Plantronics Inc.
31.9. Mitel Networks Corporation
31.10. Alcatel-Lucent Enterprise
31.11. Barco N.V.
31.12. 8x8 Inc.
31.13. Sangoma Technologies Corporation
31.14. BlueJeans Network Inc.
31.15. Lifesize Inc.
32. Global Unified Communications Market Competitive Benchmarking And Dashboard
33. Key Mergers And Acquisitions In The Unified Communications Market
34. Recent Developments In The Unified Communications Market
35. Unified Communications Market High Potential Countries, Segments and Strategies
35.1 Unified Communications Market In 2029 - Countries Offering Most New Opportunities
35.2 Unified Communications Market In 2029 - Segments Offering Most New Opportunities
35.3 Unified Communications Market In 2029 - Growth Strategies
35.3.1 Market Trend Based Strategies
35.3.2 Competitor Strategies
36. Appendix
36.1. Abbreviations
36.2. Currencies
36.3. Historic And Forecast Inflation Rates
36.4. Research Inquiries
36.5. The Business Research Company
36.6. Copyright And Disclaimer

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