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Healthcare BPO Global Market Report 2025

Published Sep 11, 2025
Length 250 Pages
SKU # BRC20391424

Description

Healthcare BPO Global Market Report 2025 from The Business Research Company provides strategists, marketers and senior management with the critical information they need to assess the market.

This report focuses on healthcare bpo market which is experiencing strong growth. The report gives a guide to the trends which will be shaping the market over the next ten years and beyond.

Reasons to Purchase
  • Gain a truly global perspective with the most comprehensive report available on this market covering 15 geographies.
  • Assess the impact of key macro factors such as geopolitical conflicts, trade policies and tariffs, post-pandemic supply chain realignment, inflation and interest rate fluctuations, and evolving regulatory landscapes.
  • Create regional and country strategies on the basis of local data and analysis.
  • Identify growth segments for investment.
  • Outperform competitors using forecast data and the drivers and trends shaping the market.
  • Understand customers based on the latest market shares.
  • Benchmark performance against key competitors.
  • Suitable for supporting your internal and external presentations with reliable high quality data and analysis
  • Report will be updated with the latest data and delivered to you within 2-3 working days of order along with an Excel data sheet for easy data extraction and analysis.
  • All data from the report will also be delivered in an excel dashboard format.
Description:

Where is the largest and fastest growing market for healthcare bpo ? How does the market relate to the overall economy, demography and other similar markets? What forces will shape the market going forward, including technological disruption, regulatory shifts, and changing consumer preferences? The healthcare bpo market global report from the Business Research Company answers all these questions and many more.

The report covers market characteristics, size and growth, segmentation, regional and country breakdowns, competitive landscape, market shares, trends and strategies for this market. It traces the market’s historic and forecast market growth by geography.
  • The market characteristics section of the report defines and explains the market.
  • The market size section gives the market size ($b) covering both the historic growth of the market, and forecasting its development.
  • The forecasts are made after considering the major factors currently impacting the market. These include:
  • The forecasts are made after considering the major factors currently impacting the market. These include the technological advancements such as AI and automation, Russia-Ukraine war, trade tariffs (government-imposed import/export duties), elevated inflation and interest rates.
  • Market segmentations break down the market into sub markets.
  • The regional and country breakdowns section gives an analysis of the market in each geography and the size of the market by geography and compares their historic and forecast growth.
  • The competitive landscape chapter gives a description of the competitive nature of the market, market shares, and a description of the leading companies. Key financial deals which have shaped the market in recent years are identified.
  • The trends and strategies section analyses the shape of the market as it emerges from the crisis and suggests how companies can grow as the market recovers.
  • Scope

    Markets Covered:1) By Provider Service: Revenue Cycle Management; Patient Enrollment And Strategic Planning; Patient Care

    2) By Payer Service: Human Resource Management; Claims Management; Customer Relationship Management (CRM); Operational/Administrative Management; Care Management; Provider Management; Other Payer Services

    3) By Pharmaceutical Service: Research And Development; Manufacturing; Non-clinical Service

    Subsegments:

    1) By Revenue Cycle Management (RCM): Medical Billing; Accounts Receivable Management; Claims Processing; Coding Services; Denial Management

    2) By Patient Enrollment And Strategic Planning: Patient Registration Services; Eligibility Verification; Enrollment Services For Health Plans; Market Research And Strategic Consulting

    3) By Patient Care: Telehealth Services; Care Management; Patient Support Services; Medical Transcription; Patient Engagement Solutions

    Companies Mentioned:Accenture; Cognizant Technology Solutions; Infosys BPM; WNS Global Services; EXL Service; Tata Consultancy Services; Conduent Inc.; HCL Technologies; Genpact; Omega Healthcare; Sutherland Global Services; GeBBS Healthcare Solutions; R1 RCM Inc.; IBM Corporation; Allscripts Healthcare Solutions; NTT Data Services; UnitedHealth Group (Optum); TriZetto Healthcare Products; CitiusTech; MedData; Vee Technologies; Capgemini; HGS Healthcare; Flatworld Solutions; Invensis Technologies; Wipro; Tech Mahindra

    Countries: Australia; Brazil; China; France; Germany; India; Indonesia; Japan; Russia; South Korea; UK; USA; Canada; Italy; Spain

    Regions: Asia-Pacific; Western Europe; Eastern Europe; North America; South America; Middle East; Africa

    Time Series: Five years historic and ten years forecast.

    Data: Ratios of market size and growth to related markets, GDP proportions, expenditure per capita,

    Data Segmentations: country and regional historic and forecast data, market share of competitors, market segments.

    Sourcing and Referencing: Data and analysis throughout the report is sourced using end notes.

    Delivery Format: PDF, Word and Excel Data Dashboard.

    Table of Contents

    250 Pages
    1. Executive Summary
    2. Healthcare BPO Market Characteristics
    3. Healthcare BPO Market Trends And Strategies
    4. Healthcare BPO Market - Macro Economic Scenario Macro Economic Scenario Including The Impact Of Interest Rates, Inflation, Geopolitics, Trade Wars and Tariffs, And Covid And Recovery On The Market
    4.1. Supply Chain Impact from Tariff War & Trade Protectionism
    5. Global Healthcare BPO Growth Analysis And Strategic Analysis Framework
    5.1. Global Healthcare BPO PESTEL Analysis (Political, Social, Technological, Environmental and Legal Factors, Drivers and Restraints)
    5.2. Analysis Of End Use Industries
    5.3. Global Healthcare BPO Market Growth Rate Analysis
    5.4. Global Healthcare BPO Historic Market Size and Growth, 2019 - 2024, Value ($ Billion)
    5.5. Global Healthcare BPO Forecast Market Size and Growth, 2024 - 2029, 2034F, Value ($ Billion)
    5.6. Global Healthcare BPO Total Addressable Market (TAM)
    6. Healthcare BPO Market Segmentation
    6.1. Global Healthcare BPO Market, Segmentation By Provider Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
    Revenue Cycle Management
    Patient Enrollment And Strategic Planning
    Patient Care
    6.2. Global Healthcare BPO Market, Segmentation By Payer Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
    Human Resource Management
    Claims Management
    Customer Relationship Management (CRM)
    Operational/Administrative Management
    Care Management
    Provider Management
    Other Payer Services
    6.3. Global Healthcare BPO Market, Segmentation By Pharmaceutical Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
    Research And Development
    Manufacturing
    Non-clinical Service
    6.4. Global Healthcare BPO Market, Sub-Segmentation Of Revenue Cycle Management (RCM), By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
    Medical Billing
    Accounts Receivable Management
    Claims Processing
    Coding Services
    Denial Management
    6.5. Global Healthcare BPO Market, Sub-Segmentation Of Patient Enrollment And Strategic Planning, By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
    Patient Registration Services
    Eligibility Verification
    Enrollment Services For Health Plans
    Market Research And Strategic Consulting
    6.6. Global Healthcare BPO Market, Sub-Segmentation Of Patient Care, By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
    Telehealth Services
    Care Management
    Patient Support Services
    Medical Transcription
    Patient Engagement Solutions
    7. Healthcare BPO Market Regional And Country Analysis
    7.1. Global Healthcare BPO Market, Split By Region, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
    7.2. Global Healthcare BPO Market, Split By Country, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
    8. Asia-Pacific Healthcare BPO Market
    8.1. Asia-Pacific Healthcare BPO Market Overview
    Region Information, Market Information, Background Information, Government Initiatives, Regulations, Regulatory Bodies, Major Associations, Taxes Levied, Corporate Tax Structure, Investments, Major Companies
    8.2. Asia-Pacific Healthcare BPO Market, Segmentation By Provider Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
    8.3. Asia-Pacific Healthcare BPO Market, Segmentation By Payer Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
    8.4. Asia-Pacific Healthcare BPO Market, Segmentation By Pharmaceutical Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
    9. China Healthcare BPO Market
    9.1. China Healthcare BPO Market Overview
    9.2. China Healthcare BPO Market, Segmentation By Provider Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F,$ Billion
    9.3. China Healthcare BPO Market, Segmentation By Payer Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F,$ Billion
    9.4. China Healthcare BPO Market, Segmentation By Pharmaceutical Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F,$ Billion
    10. India Healthcare BPO Market
    10.1. India Healthcare BPO Market, Segmentation By Provider Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
    10.2. India Healthcare BPO Market, Segmentation By Payer Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
    10.3. India Healthcare BPO Market, Segmentation By Pharmaceutical Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
    11. Japan Healthcare BPO Market
    11.1. Japan Healthcare BPO Market Overview
    11.2. Japan Healthcare BPO Market, Segmentation By Provider Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
    11.3. Japan Healthcare BPO Market, Segmentation By Payer Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
    11.4. Japan Healthcare BPO Market, Segmentation By Pharmaceutical Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
    12. Australia Healthcare BPO Market
    12.1. Australia Healthcare BPO Market, Segmentation By Provider Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
    12.2. Australia Healthcare BPO Market, Segmentation By Payer Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
    12.3. Australia Healthcare BPO Market, Segmentation By Pharmaceutical Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
    13. Indonesia Healthcare BPO Market
    13.1. Indonesia Healthcare BPO Market, Segmentation By Provider Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
    13.2. Indonesia Healthcare BPO Market, Segmentation By Payer Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
    13.3. Indonesia Healthcare BPO Market, Segmentation By Pharmaceutical Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
    14. South Korea Healthcare BPO Market
    14.1. South Korea Healthcare BPO Market Overview
    14.2. South Korea Healthcare BPO Market, Segmentation By Provider Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
    14.3. South Korea Healthcare BPO Market, Segmentation By Payer Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
    14.4. South Korea Healthcare BPO Market, Segmentation By Pharmaceutical Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
    15. Western Europe Healthcare BPO Market
    15.1. Western Europe Healthcare BPO Market Overview
    15.2. Western Europe Healthcare BPO Market, Segmentation By Provider Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
    15.3. Western Europe Healthcare BPO Market, Segmentation By Payer Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
    15.4. Western Europe Healthcare BPO Market, Segmentation By Pharmaceutical Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
    16. UK Healthcare BPO Market
    16.1. UK Healthcare BPO Market, Segmentation By Provider Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
    16.2. UK Healthcare BPO Market, Segmentation By Payer Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
    16.3. UK Healthcare BPO Market, Segmentation By Pharmaceutical Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
    17. Germany Healthcare BPO Market
    17.1. Germany Healthcare BPO Market, Segmentation By Provider Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
    17.2. Germany Healthcare BPO Market, Segmentation By Payer Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
    17.3. Germany Healthcare BPO Market, Segmentation By Pharmaceutical Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
    18. France Healthcare BPO Market
    18.1. France Healthcare BPO Market, Segmentation By Provider Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
    18.2. France Healthcare BPO Market, Segmentation By Payer Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
    18.3. France Healthcare BPO Market, Segmentation By Pharmaceutical Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
    19. Italy Healthcare BPO Market
    19.1. Italy Healthcare BPO Market, Segmentation By Provider Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
    19.2. Italy Healthcare BPO Market, Segmentation By Payer Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
    19.3. Italy Healthcare BPO Market, Segmentation By Pharmaceutical Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
    20. Spain Healthcare BPO Market
    20.1. Spain Healthcare BPO Market, Segmentation By Provider Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
    20.2. Spain Healthcare BPO Market, Segmentation By Payer Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
    20.3. Spain Healthcare BPO Market, Segmentation By Pharmaceutical Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
    21. Eastern Europe Healthcare BPO Market
    21.1. Eastern Europe Healthcare BPO Market Overview
    21.2. Eastern Europe Healthcare BPO Market, Segmentation By Provider Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
    21.3. Eastern Europe Healthcare BPO Market, Segmentation By Payer Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
    21.4. Eastern Europe Healthcare BPO Market, Segmentation By Pharmaceutical Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
    22. Russia Healthcare BPO Market
    22.1. Russia Healthcare BPO Market, Segmentation By Provider Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
    22.2. Russia Healthcare BPO Market, Segmentation By Payer Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
    22.3. Russia Healthcare BPO Market, Segmentation By Pharmaceutical Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
    23. North America Healthcare BPO Market
    23.1. North America Healthcare BPO Market Overview
    23.2. North America Healthcare BPO Market, Segmentation By Provider Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
    23.3. North America Healthcare BPO Market, Segmentation By Payer Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
    23.4. North America Healthcare BPO Market, Segmentation By Pharmaceutical Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
    24. USA Healthcare BPO Market
    24.1. USA Healthcare BPO Market Overview
    24.2. USA Healthcare BPO Market, Segmentation By Provider Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
    24.3. USA Healthcare BPO Market, Segmentation By Payer Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
    24.4. USA Healthcare BPO Market, Segmentation By Pharmaceutical Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
    25. Canada Healthcare BPO Market
    25.1. Canada Healthcare BPO Market Overview
    25.2. Canada Healthcare BPO Market, Segmentation By Provider Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
    25.3. Canada Healthcare BPO Market, Segmentation By Payer Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
    25.4. Canada Healthcare BPO Market, Segmentation By Pharmaceutical Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
    26. South America Healthcare BPO Market
    26.1. South America Healthcare BPO Market Overview
    26.2. South America Healthcare BPO Market, Segmentation By Provider Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
    26.3. South America Healthcare BPO Market, Segmentation By Payer Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
    26.4. South America Healthcare BPO Market, Segmentation By Pharmaceutical Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
    27. Brazil Healthcare BPO Market
    27.1. Brazil Healthcare BPO Market, Segmentation By Provider Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
    27.2. Brazil Healthcare BPO Market, Segmentation By Payer Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
    27.3. Brazil Healthcare BPO Market, Segmentation By Pharmaceutical Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
    28. Middle East Healthcare BPO Market
    28.1. Middle East Healthcare BPO Market Overview
    28.2. Middle East Healthcare BPO Market, Segmentation By Provider Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
    28.3. Middle East Healthcare BPO Market, Segmentation By Payer Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
    28.4. Middle East Healthcare BPO Market, Segmentation By Pharmaceutical Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
    29. Africa Healthcare BPO Market
    29.1. Africa Healthcare BPO Market Overview
    29.2. Africa Healthcare BPO Market, Segmentation By Provider Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
    29.3. Africa Healthcare BPO Market, Segmentation By Payer Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
    29.4. Africa Healthcare BPO Market, Segmentation By Pharmaceutical Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
    30. Healthcare BPO Market Competitive Landscape And Company Profiles
    30.1. Healthcare BPO Market Competitive Landscape
    30.2. Healthcare BPO Market Company Profiles
    30.2.1. Accenture Overview, Products and Services, Strategy and Financial Analysis
    30.2.2. Cognizant Technology Solutions Overview, Products and Services, Strategy and Financial Analysis
    30.2.3. Infosys BPM Overview, Products and Services, Strategy and Financial Analysis
    30.2.4. WNS Global Services Overview, Products and Services, Strategy and Financial Analysis
    30.2.5. EXL Service Overview, Products and Services, Strategy and Financial Analysis
    31. Healthcare BPO Market Other Major And Innovative Companies
    31.1. Tata Consultancy Services
    31.2. Conduent Inc.
    31.3. HCL Technologies
    31.4. Genpact
    31.5. Omega Healthcare
    31.6. Sutherland Global Services
    31.7. GeBBS Healthcare Solutions
    31.8. R1 RCM Inc.
    31.9. IBM Corporation
    31.10. Allscripts Healthcare Solutions
    31.11. NTT Data Services
    31.12. UnitedHealth Group (Optum)
    31.13. TriZetto Healthcare Products
    31.14. CitiusTech
    31.15. MedData
    32. Global Healthcare BPO Market Competitive Benchmarking And Dashboard
    33. Key Mergers And Acquisitions In The Healthcare BPO Market
    34. Recent Developments In The Healthcare BPO Market
    35. Healthcare BPO Market High Potential Countries, Segments and Strategies
    35.1 Healthcare BPO Market In 2029 - Countries Offering Most New Opportunities
    35.2 Healthcare BPO Market In 2029 - Segments Offering Most New Opportunities
    35.3 Healthcare BPO Market In 2029 - Growth Strategies
    35.3.1 Market Trend Based Strategies
    35.3.2 Competitor Strategies
    36. Appendix
    36.1. Abbreviations
    36.2. Currencies
    36.3. Historic And Forecast Inflation Rates
    36.4. Research Inquiries
    36.5. The Business Research Company
    36.6. Copyright And Disclaimer
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