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Cloud Business Phone Systems Global Market Report 2025

Published Nov 21, 2025
Length 250 Pages
SKU # BRC20589918

Description

Cloud Business Phone Systems Global Market Report 2025 from The Business Research Company provides strategists, marketers and senior management with the critical information they need to assess the market.

This report focuses on cloud business phone systems market which is experiencing strong growth. The report gives a guide to the trends which will be shaping the market over the next ten years and beyond.

Reasons to Purchase
  • Gain a truly global perspective with the most comprehensive report available on this market covering 15 geographies.
  • Assess the impact of key macro factors such as geopolitical conflicts, trade policies and tariffs, post-pandemic supply chain realignment, inflation and interest rate fluctuations, and evolving regulatory landscapes.
  • Create regional and country strategies on the basis of local data and analysis.
  • Identify growth segments for investment.
  • Outperform competitors using forecast data and the drivers and trends shaping the market.
  • Understand customers based on the latest market shares.
  • Benchmark performance against key competitors.
  • Suitable for supporting your internal and external presentations with reliable high quality data and analysis
  • Report will be updated with the latest data and delivered to you within 2-3 working days of order along with an Excel data sheet for easy data extraction and analysis.
  • All data from the report will also be delivered in an excel dashboard format.
Description:

Where is the largest and fastest growing market for cloud business phone systems ? How does the market relate to the overall economy, demography and other similar markets? What forces will shape the market going forward, including technological disruption, regulatory shifts, and changing consumer preferences? The cloud business phone systems market global report from the Business Research Company answers all these questions and many more.

The report covers market characteristics, size and growth, segmentation, regional and country breakdowns, competitive landscape, market shares, trends and strategies for this market. It traces the market’s historic and forecast market growth by geography.
  • The market characteristics section of the report defines and explains the market.
  • The market size section gives the market size ($b) covering both the historic growth of the market, and forecasting its development.
  • The forecasts are made after considering the major factors currently impacting the market. These include:
  • The forecasts are made after considering the major factors currently impacting the market. These include the technological advancements such as AI and automation, Russia-Ukraine war, trade tariffs (government-imposed import/export duties), elevated inflation and interest rates.
  • Market segmentations break down the market into sub markets.
  • The regional and country breakdowns section gives an analysis of the market in each geography and the size of the market by geography and compares their historic and forecast growth.
  • The competitive landscape chapter gives a description of the competitive nature of the market, market shares, and a description of the leading companies. Key financial deals which have shaped the market in recent years are identified.
  • The trends and strategies section analyses the shape of the market as it emerges from the crisis and suggests how companies can grow as the market recovers.
Scope

Markets Covered:1) By Component: Software; Hardware; Services

2) By Deployment Model: Public Cloud; Private Cloud; Hybrid Cloud

3) By User Type: Small Enterprises; Medium Enterprises; Large Enterprises

4) By End-User: Banking Finance Services And Insurances (BFSI); Healthcare; Retail; Information Technology (IT) And Telecommunications; Education; Government; Other End-Users

Subsegment:

1) By Software: Hosted Private Branch Exchange; Voice Over Internet Protocol Software Applications; Unified Communications As A Service; Call Management Software; Collaboration And Messaging Tools

2) By Hardware: Internet Protocol Telephones; Headsets And Handsets; Gateways And Adapters; Network Routers And Network Switches; Conference Telephones

3) By Services: Installation And Deployment Services; Maintenance And Support Services; Cloud Migration Services; Training And Consulting Services; Managed Communication Services

Companies Mentioned: Microsoft Corporation; Cisco Systems Inc.; Telefonaktiebolaget LM Ericsson; Zoom Video Communications Inc.; Twilio Inc.; Tata Communications Limited; NICE Ltd.; RingCentral Inc.; 8x8 Inc.; Bandwidth Inc.; Freshworks Inc.; Nextiva Inc.; Talkdesk Inc.; Ooma Inc.; Aircall SAS; OpenPhone Inc.; Ozonetel Communications Private Limited; CloudTalk s.r.o.; Dialpad Inc.; Phone.com Inc.; Simplicity VoIP; 3CX Ltd.

Countries: Australia; Brazil; China; France; Germany; India; Indonesia; Japan; Russia; South Korea; UK; USA; Canada; Italy; Spain.

Regions: Asia-Pacific; Western Europe; Eastern Europe; North America; South America; Middle East; Africa

Time Series: Five years historic and ten years forecast.

Data: Ratios of market size and growth to related markets, GDP proportions, expenditure per capita,

Data Segmentations: country and regional historic and forecast data, market share of competitors, market segments.

Sourcing and Referencing: Data and analysis throughout the report is sourced using end notes.

Delivery Format: PDF, Word and Excel Data Dashboard.

Please Note: Report will be updated with the latest data and delivered to you within 3-5 working days of order.

Table of Contents

250 Pages
1. Executive Summary
2. Cloud Business Phone Systems Market Characteristics
3. Cloud Business Phone Systems Market Trends And Strategies
4. Cloud Business Phone Systems Market - Macro Economic Scenario Including The Impact Of Interest Rates, Inflation, Geopolitics, Trade Wars and Tariffs, And Covid And Recovery On The Market
4.1. Supply Chain Impact from Tariff War & Trade Protectionism
5. Global Cloud Business Phone Systems Growth Analysis And Strategic Analysis Framework
5.1. Global Cloud Business Phone Systems PESTEL Analysis (Political, Social, Technological, Environmental and Legal Factors, Drivers and Restraints)
5.2. Analysis Of End Use Industries
5.3. Global Cloud Business Phone Systems Market Growth Rate Analysis
5.4. Global Cloud Business Phone Systems Historic Market Size and Growth, 2019 - 2024, Value ($ Billion)
5.5. Global Cloud Business Phone Systems Forecast Market Size and Growth, 2024 - 2029, 2034F, Value ($ Billion)
5.6. Global Cloud Business Phone Systems Total Addressable Market (TAM)
6. Cloud Business Phone Systems Market Segmentation
6.1. Global Cloud Business Phone Systems Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
Software
Hardware
Services
6.2. Global Cloud Business Phone Systems Market, Segmentation By Deployment Model, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
Public Cloud
Private Cloud
Hybrid Cloud
6.3. Global Cloud Business Phone Systems Market, Segmentation By User Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
Small Enterprises
Medium Enterprises
Large Enterprises
6.4. Global Cloud Business Phone Systems Market, Segmentation By End-User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
Banking Finance Services And Insurances (BFSI)
Healthcare
Retail
Information Technology (IT) And Telecommunications
Education
Government
Other End-Users
6.5. Global Cloud Business Phone Systems Market, Sub-Segmentation Of Software, By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
Hosted Private Branch Exchange
Voice Over Internet Protocol Software Applications
Unified Communications As A Service
Call Management Software
Collaboration And Messaging Tools
6.6. Global Cloud Business Phone Systems Market, Sub-Segmentation Of Hardware, By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
Internet Protocol Telephones
Headsets And Handsets
Gateways And Adapters
Network Routers And Network Switches
Conference Telephones
6.7. Global Cloud Business Phone Systems Market, Sub-Segmentation Of Services, By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
Installation And Deployment Services
Maintenance And Support Services
Cloud Migration Services
Training And Consulting Services
Managed Communication Services
7. Cloud Business Phone Systems Market Regional And Country Analysis
7.1. Global Cloud Business Phone Systems Market, Split By Region, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
7.2. Global Cloud Business Phone Systems Market, Split By Country, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
8. Asia-Pacific Cloud Business Phone Systems Market
8.1. Asia-Pacific Cloud Business Phone Systems Market Overview
Region Information, Market Information, Background Information, Government Initiatives, Regulations, Regulatory Bodies, Major Associations, Taxes Levied, Corporate Tax Structure, Investments, Major Companies
8.2. Asia-Pacific Cloud Business Phone Systems Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
8.3. Asia-Pacific Cloud Business Phone Systems Market, Segmentation By Deployment Model, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
8.4. Asia-Pacific Cloud Business Phone Systems Market, Segmentation By User Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
9. China Cloud Business Phone Systems Market
9.1. China Cloud Business Phone Systems Market Overview
9.2. China Cloud Business Phone Systems Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F,$ Billion
9.3. China Cloud Business Phone Systems Market, Segmentation By Deployment Model, Historic and Forecast, 2019-2024, 2024-2029F, 2034F,$ Billion
9.4. China Cloud Business Phone Systems Market, Segmentation By User Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F,$ Billion
10. India Cloud Business Phone Systems Market
10.1. India Cloud Business Phone Systems Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
10.2. India Cloud Business Phone Systems Market, Segmentation By Deployment Model, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
10.3. India Cloud Business Phone Systems Market, Segmentation By User Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
11. Japan Cloud Business Phone Systems Market
11.1. Japan Cloud Business Phone Systems Market Overview
11.2. Japan Cloud Business Phone Systems Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
11.3. Japan Cloud Business Phone Systems Market, Segmentation By Deployment Model, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
11.4. Japan Cloud Business Phone Systems Market, Segmentation By User Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
12. Australia Cloud Business Phone Systems Market
12.1. Australia Cloud Business Phone Systems Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
12.2. Australia Cloud Business Phone Systems Market, Segmentation By Deployment Model, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
12.3. Australia Cloud Business Phone Systems Market, Segmentation By User Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
13. Indonesia Cloud Business Phone Systems Market
13.1. Indonesia Cloud Business Phone Systems Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
13.2. Indonesia Cloud Business Phone Systems Market, Segmentation By Deployment Model, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
13.3. Indonesia Cloud Business Phone Systems Market, Segmentation By User Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
14. South Korea Cloud Business Phone Systems Market
14.1. South Korea Cloud Business Phone Systems Market Overview
14.2. South Korea Cloud Business Phone Systems Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
14.3. South Korea Cloud Business Phone Systems Market, Segmentation By Deployment Model, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
14.4. South Korea Cloud Business Phone Systems Market, Segmentation By User Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
15. Western Europe Cloud Business Phone Systems Market
15.1. Western Europe Cloud Business Phone Systems Market Overview
15.2. Western Europe Cloud Business Phone Systems Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
15.3. Western Europe Cloud Business Phone Systems Market, Segmentation By Deployment Model, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
15.4. Western Europe Cloud Business Phone Systems Market, Segmentation By User Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
16. UK Cloud Business Phone Systems Market
16.1. UK Cloud Business Phone Systems Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
16.2. UK Cloud Business Phone Systems Market, Segmentation By Deployment Model, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
16.3. UK Cloud Business Phone Systems Market, Segmentation By User Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
17. Germany Cloud Business Phone Systems Market
17.1. Germany Cloud Business Phone Systems Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
17.2. Germany Cloud Business Phone Systems Market, Segmentation By Deployment Model, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
17.3. Germany Cloud Business Phone Systems Market, Segmentation By User Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
18. France Cloud Business Phone Systems Market
18.1. France Cloud Business Phone Systems Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
18.2. France Cloud Business Phone Systems Market, Segmentation By Deployment Model, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
18.3. France Cloud Business Phone Systems Market, Segmentation By User Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
19. Italy Cloud Business Phone Systems Market
19.1. Italy Cloud Business Phone Systems Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
19.2. Italy Cloud Business Phone Systems Market, Segmentation By Deployment Model, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
19.3. Italy Cloud Business Phone Systems Market, Segmentation By User Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
20. Spain Cloud Business Phone Systems Market
20.1. Spain Cloud Business Phone Systems Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
20.2. Spain Cloud Business Phone Systems Market, Segmentation By Deployment Model, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
20.3. Spain Cloud Business Phone Systems Market, Segmentation By User Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
21. Eastern Europe Cloud Business Phone Systems Market
21.1. Eastern Europe Cloud Business Phone Systems Market Overview
21.2. Eastern Europe Cloud Business Phone Systems Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
21.3. Eastern Europe Cloud Business Phone Systems Market, Segmentation By Deployment Model, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
21.4. Eastern Europe Cloud Business Phone Systems Market, Segmentation By User Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
22. Russia Cloud Business Phone Systems Market
22.1. Russia Cloud Business Phone Systems Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
22.2. Russia Cloud Business Phone Systems Market, Segmentation By Deployment Model, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
22.3. Russia Cloud Business Phone Systems Market, Segmentation By User Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
23. North America Cloud Business Phone Systems Market
23.1. North America Cloud Business Phone Systems Market Overview
23.2. North America Cloud Business Phone Systems Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
23.3. North America Cloud Business Phone Systems Market, Segmentation By Deployment Model, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
23.4. North America Cloud Business Phone Systems Market, Segmentation By User Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
24. USA Cloud Business Phone Systems Market
24.1. USA Cloud Business Phone Systems Market Overview
24.2. USA Cloud Business Phone Systems Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
24.3. USA Cloud Business Phone Systems Market, Segmentation By Deployment Model, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
24.4. USA Cloud Business Phone Systems Market, Segmentation By User Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
25. Canada Cloud Business Phone Systems Market
25.1. Canada Cloud Business Phone Systems Market Overview
25.2. Canada Cloud Business Phone Systems Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
25.3. Canada Cloud Business Phone Systems Market, Segmentation By Deployment Model, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
25.4. Canada Cloud Business Phone Systems Market, Segmentation By User Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
26. South America Cloud Business Phone Systems Market
26.1. South America Cloud Business Phone Systems Market Overview
26.2. South America Cloud Business Phone Systems Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
26.3. South America Cloud Business Phone Systems Market, Segmentation By Deployment Model, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
26.4. South America Cloud Business Phone Systems Market, Segmentation By User Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
27. Brazil Cloud Business Phone Systems Market
27.1. Brazil Cloud Business Phone Systems Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
27.2. Brazil Cloud Business Phone Systems Market, Segmentation By Deployment Model, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
27.3. Brazil Cloud Business Phone Systems Market, Segmentation By User Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
28. Middle East Cloud Business Phone Systems Market
28.1. Middle East Cloud Business Phone Systems Market Overview
28.2. Middle East Cloud Business Phone Systems Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
28.3. Middle East Cloud Business Phone Systems Market, Segmentation By Deployment Model, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
28.4. Middle East Cloud Business Phone Systems Market, Segmentation By User Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
29. Africa Cloud Business Phone Systems Market
29.1. Africa Cloud Business Phone Systems Market Overview
29.2. Africa Cloud Business Phone Systems Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
29.3. Africa Cloud Business Phone Systems Market, Segmentation By Deployment Model, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
29.4. Africa Cloud Business Phone Systems Market, Segmentation By User Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
30. Cloud Business Phone Systems Market Competitive Landscape And Company Profiles
30.1. Cloud Business Phone Systems Market Competitive Landscape
30.2. Cloud Business Phone Systems Market Company Profiles
30.2.1. Microsoft Corporation Overview, Products and Services, Strategy and Financial Analysis
30.2.2. Cisco Systems Inc. Overview, Products and Services, Strategy and Financial Analysis
30.2.3. Telefonaktiebolaget LM Ericsson Overview, Products and Services, Strategy and Financial Analysis
30.2.4. Zoom Video Communications Inc. Overview, Products and Services, Strategy and Financial Analysis
30.2.5. Twilio Inc. Overview, Products and Services, Strategy and Financial Analysis
31. Cloud Business Phone Systems Market Other Major And Innovative Companies
31.1. Tata Communications Limited
31.2. NICE Ltd.
31.3. RingCentral Inc.
31.4. 8x8 Inc.
31.5. Bandwidth Inc.
31.6. Freshworks Inc.
31.7. Nextiva Inc.
31.8. Talkdesk Inc.
31.9. Ooma Inc.
31.10. Aircall SAS
31.11. OpenPhone Inc.
31.12. Ozonetel Communications Private Limited
31.13. CloudTalk s.r.o.
31.14. Dialpad Inc.
31.15. Phone.com Inc.
32. Global Cloud Business Phone Systems Market Competitive Benchmarking And Dashboard
33. Key Mergers And Acquisitions In The Cloud Business Phone Systems Market
34. Recent Developments In The Cloud Business Phone Systems Market
35. Cloud Business Phone Systems Market High Potential Countries, Segments and Strategies
35.1 Cloud Business Phone Systems Market In 2029 - Countries Offering Most New Opportunities
35.2 Cloud Business Phone Systems Market In 2029 - Segments Offering Most New Opportunities
35.3 Cloud Business Phone Systems Market In 2029 - Growth Strategies
35.3.1 Market Trend Based Strategies
35.3.2 Competitor Strategies
36. Appendix
36.1. Abbreviations
36.2. Currencies
36.3. Historic And Forecast Inflation Rates
36.4. Research Inquiries
36.5. The Business Research Company
36.6. Copyright And Disclaimer
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