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Chatbot Marketing Market Global Report 2026

Published Jan 29, 2026
Length 250 Pages
SKU # BRC20824997

Description

Chatbot Marketing Market Global Report 2026 from The Business Research Company provides strategists, marketers and senior management with the critical information they need to assess the market.

This report focuses chatbot marketing market which is experiencing strong growth. The report gives a guide to the trends which will be shaping the market over the next ten years and beyond.

Reasons to Purchase
  • Gain a truly global perspective with the most comprehensive report available on this market covering 16 geographies.
  • Assess the impact of key macro factors such as geopolitical conflicts, trade policies and tariffs, inflation and interest rate fluctuations, and evolving regulatory landscapes.
  • Create regional and country strategies on the basis of local data and analysis.
  • Identify growth segments for investment.
  • Outperform competitors using forecast data and the drivers and trends shaping the market.
  • Understand customers based on end user analysis.
  • Benchmark performance against key competitors based on market share, innovation, and brand strength.
  • Evaluate the total addressable market (TAM) and market attractiveness scoring to measure market potential.
  • Suitable for supporting your internal and external presentations with reliable high-quality data and analysis
  • Report will be updated with the latest data and delivered to you within 2-3 working days of order along with an Excel data sheet for easy data extraction and analysis.
  • All data from the report will also be delivered in an excel dashboard format.
Description:

Where is the largest and fastest growing market for chatbot marketing ? How does the market relate to the overall economy, demography and other similar markets? What forces will shape the market going forward, including technological disruption, regulatory shifts, and changing consumer preferences? The chatbot marketing market global report from the Business Research Company answers all these questions and many more.

The report covers market characteristics, size and growth, segmentation, regional and country breakdowns, total addressable market (TAM), market attractiveness score (MAS), competitive landscape, market shares, company scoring matrix, trends and strategies for this market. It traces the market’s historic and forecast market growth by geography.
  • The market characteristics section of the report defines and explains the market. This section also examines key products and services offered in the market, evaluates brand-level differentiation, compares product features, and highlights major innovation and product development trends.
  • The supply chain analysis section provides an overview of the entire value chain, including key raw materials, resources, and supplier analysis. It also provides a list competitor at each level of the supply chain.
  • The updated trends and strategies section analyses the shape of the market as it evolves and highlights emerging technology trends such as digital transformation, automation, sustainability initiatives, and AI-driven innovation. It suggests how companies can leverage these advancements to strengthen their market position and achieve competitive differentiation.
  • The regulatory and investment landscape section provides an overview of the key regulatory frameworks, regularity bodies, associations, and government policies influencing the market. It also examines major investment flows, incentives, and funding trends shaping industry growth and innovation.
  • The market size section gives the market size ($b) covering both the historic growth of the market, and forecasting its development.
  • The forecasts are made after considering the major factors currently impacting the market. These include the technological advancements such as AI and automation, Russia-Ukraine war, trade tariffs (government-imposed import/export duties), elevated inflation and interest rates.
  • The total addressable market (TAM) analysis section defines and estimates the market potential compares it with the current market size, and provides strategic insights and growth opportunities based on this evaluation.
  • The market attractiveness scoring section evaluates the market based on a quantitative scoring framework that considers growth potential, competitive dynamics, strategic fit, and risk profile. It also provides interpretive insights and strategic implications for decision-makers.
  • Market segmentations break down the market into sub markets.
  • The regional and country breakdowns section gives an analysis of the market in each geography and the size of the market by geography and compares their historic and forecast growth.
  • Expanded geographical coverage includes Taiwan and Southeast Asia, reflecting recent supply chain realignments and manufacturing shifts in the region. This section analyzes how these markets are becoming increasingly important hubs in the global value chain.
  • The competitive landscape chapter gives a description of the competitive nature of the market, market shares, and a description of the leading companies. Key financial deals which have shaped the market in recent years are identified.
  • The company scoring matrix section evaluates and ranks leading companies based on a multi-parameter framework that includes market share or revenues, product innovation, and brand recognition.
Scope

Markets Covered:1) By Platform Type: Social Media Chatbots; Website-Based Chatbots; Mobile App Chatbots; Voice-Based Chatbots

2) By Deployment Type: Cloud-Based; On-Premises

3) By Organization Size: Small And Medium Enterprises; Large Enterprises

4) By Industry: E-Commerce And Retail; Banking, Financial Services, And Insurance; Healthcare And Telemedicine; Travel And Hospitality; Media And Entertainment; Education And E-Learning; Real Estate And Automotive; Other Industries

Subsegments:

1) By Social Media Chatbots: Facebook Messenger Chatbots; WhatsApp Chatbots; Instagram Chatbots; Twitter Or X Chatbots; Snapchat Chatbots

2) By Website-Based Chatbots: Pop-up Chatbots; Embedded Chat Widgets; Artificial Intelligence-Powered Live Chat Assistants; FAQ Automation Bots; E-commerce Conversion Bots

3) By Mobile App Chatbots: In-App Customer Support Bots; Onboarding Bots; Push Notification Bots; Transactional Bots; Loyalty Or Rewards Program Bots

4) By Voice-Based Chatbots: Smart Speaker Assistants; IVR (Interactive Voice Response) Bots; Voice Commerce Bots; Automotive Voice Assistants; Voice-Enabled Healthcare Bots

Companies Mentioned: Google LLC; Microsoft Corporation; International Business Machines Corporation; [24]7.ai Inc.; LivePerson Inc.; Yellow.ai Inc.; ManyChat Inc.; ReVerb LLC; Netomi Inc.; Kenscio Digital Marketing Pvt. Ltd.; Inbenta Technologies Inc.; Glorium Technologies LLC; Creative Virtual Ltd.; Haptik AI Pvt. Ltd.; Medwhat Inc.; Kasisto Inc.; Fluper Limited; Impulse Creative LLC; Landbot.io; Digital Litmus Pvt. Ltd.; Single Grain Inc.; MobileMonkey Inc.; Pandorabots Inc.; Ask EVA

Countries: Australia; Brazil; China; France; Germany; India; Indonesia; Japan; Taiwan; Russia; South Korea; UK; USA; Canada; Italy; Spain.

Regions: Asia-Pacific; South East Asia; Western Europe; Eastern Europe; North America; South America; Middle East; Africa

Time Series: Five years historic and ten years forecast.

Data: Ratios of market size and growth to related markets, GDP proportions, expenditure per capita,

Data Segmentations: country and regional historic and forecast data, market share of competitors, market segments.

Sourcing and Referencing: Data and analysis throughout the report is sourced using end notes.

Please Note: Report will be updated with the latest data and delivered to you within 2-3 working days of order.

Table of Contents

250 Pages
1. Executive Summary
1.1. Key Market Insights (2020-2035)
1.2. Visual Dashboard: Market Size, Growth Rate, Hotspots
1.3. Major Factors Driving the Market
1.4. Top Three Trends Shaping the Market
2. Chatbot Marketing Market Characteristics
2.1. Market Definition & Scope
2.2. Market Segmentations
2.3. Overview of Key Products and Services
2.4. Global Chatbot Marketing Market Attractiveness Scoring And Analysis
2.4.1. Overview of Market Attractiveness Framework
2.4.2. Quantitative Scoring Methodology
2.4.3. Factor-Wise Evaluation
Growth Potential Analysis, Competitive Dynamics Assessment, Strategic Fit Assessment And Risk Profile Evaluation
2.4.4. Market Attractiveness Scoring and Interpretation
2.4.5. Strategic Implications and Recommendations
3. Chatbot Marketing Market Supply Chain Analysis
3.1. Overview of the Supply Chain and Ecosystem
3.2. List Of Key Raw Materials, Resources & Suppliers
3.3. List Of Major Distributors and Channel Partners
3.4. List Of Major End Users
4. Global Chatbot Marketing Market Trends And Strategies
4.1. Key Technologies & Future Trends
4.1.1 Artificial Intelligence & Autonomous Intelligence
4.1.2 Digitalization, Cloud, Big Data & Cybersecurity
4.1.3 Internet Of Things (Iot), Smart Infrastructure & Connected Ecosystems
4.1.4 Immersive Technologies (Ar/Vr/Xr) & Digital Experiences
4.1.5 Fintech, Blockchain, Regtech & Digital Finance
4.2. Major Trends
4.2.1 Hyper-Personalized Real-Time Customer Engagement
4.2.2 Automated Lead Qualification And Nurturing
4.2.3 Conversational Commerce Enablement
4.2.4 Multilingual And Localization-Focused Chatbots
4.2.5 Analytics-Driven Conversation Optimization
5. Chatbot Marketing Market Analysis Of End Use Industries
5.1 E-Commerce And Retail Companies
5.2 Banking, Financial Services, And Insurance Providers
5.3 Healthcare And Telemedicine Providers
5.4 Travel And Hospitality Companies
5.5 Media And Entertainment Companies
6. Chatbot Marketing Market - Macro Economic Scenario Including The Impact Of Interest Rates, Inflation, Geopolitics, Trade Wars and Tariffs, Supply Chain Impact from Tariff War & Trade Protectionism, And Covid And Recovery On The Market
7. Global Chatbot Marketing Strategic Analysis Framework, Current Market Size, Market Comparisons And Growth Rate Analysis
7.1. Global Chatbot Marketing PESTEL Analysis (Political, Social, Technological, Environmental and Legal Factors, Drivers and Restraints)
7.2. Global Chatbot Marketing Market Size, Comparisons And Growth Rate Analysis
7.3. Global Chatbot Marketing Historic Market Size and Growth, 2020 - 2025, Value ($ Billion)
7.4. Global Chatbot Marketing Forecast Market Size and Growth, 2025 - 2030, 2035F, Value ($ Billion)
8. Global Chatbot Marketing Total Addressable Market (TAM) Analysis for the Market
8.1. Definition and Scope of Total Addressable Market (TAM)
8.2. Methodology and Assumptions
8.3. Global Total Addressable Market (TAM) Estimation
8.4. TAM vs. Current Market Size Analysis
8.5. Strategic Insights and Growth Opportunities from TAM Analysis
9. Chatbot Marketing Market Segmentation
9.1. Global Chatbot Marketing Market, Segmentation By Platform Type, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
Social Media Chatbots, Website-Based Chatbots, Mobile App Chatbots, Voice-Based Chatbots
9.2. Global Chatbot Marketing Market, Segmentation By Deployment Type, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
Cloud-Based, On-Premises
9.3. Global Chatbot Marketing Market, Segmentation By Organization Size, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
Small And Medium Enterprises, Large Enterprises
9.4. Global Chatbot Marketing Market, Segmentation By Industry, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
E-Commerce And Retail, Banking, Financial Services, And Insurance, Healthcare And Telemedicine, Travel And Hospitality, Media And Entertainment, Education And E-Learning, Real Estate And Automotive, Other Industries
9.5. Global Chatbot Marketing Market, Sub-Segmentation Of Social Media Chatbots, By Type, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
Facebook Messenger Chatbots, WhatsApp Chatbots, Instagram Chatbots, Twitter Or X Chatbots, Snapchat Chatbots
9.6. Global Chatbot Marketing Market, Sub-Segmentation Of Website-Based Chatbots, By Type, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
Pop-up Chatbots, Embedded Chat Widgets, Artificial Intelligence-Powered Live Chat Assistants, FAQ Automation Bots, E-commerce Conversion Bots
9.7. Global Chatbot Marketing Market, Sub-Segmentation Of Mobile App Chatbots, By Type, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
In-App Customer Support Bots, Onboarding Bots, Push Notification Bots, Transactional Bots, Loyalty Or Rewards Program Bots
9.8. Global Chatbot Marketing Market, Sub-Segmentation Of Voice-Based Chatbots, By Type, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
Smart Speaker Assistants, IVR (Interactive Voice Response) Bots, Voice Commerce Bots, Automotive Voice Assistants, Voice-Enabled Healthcare Bots
10. Chatbot Marketing Market Regional And Country Analysis
10.1. Global Chatbot Marketing Market, Split By Region, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
10.2. Global Chatbot Marketing Market, Split By Country, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
11. Asia-Pacific Chatbot Marketing Market
11.1. Asia-Pacific Chatbot Marketing Market Overview
Region Information, Market Information, Background Information, Government Initiatives, Regulations, Regulatory Bodies, Major Associations, Taxes Levied, Corporate Tax Structure, Investments, Major Companies
11.2. Asia-Pacific Chatbot Marketing Market, Segmentation By Platform Type, Segmentation By Deployment Type, Segmentation By Organization Size, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
12. China Chatbot Marketing Market
12.1. China Chatbot Marketing Market Overview
Country Information, Market Information, Background Information, Government Initiatives, Regulations, Regulatory Bodies, Major Associations, Taxes Levied, Corporate Tax Structure, Investments, Major Companies
12.2. China Chatbot Marketing Market, Segmentation By Platform Type, Segmentation By Deployment Type, Segmentation By Organization Size, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
13. India Chatbot Marketing Market
13.1. India Chatbot Marketing Market, Segmentation By Platform Type, Segmentation By Deployment Type, Segmentation By Organization Size, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
14. Japan Chatbot Marketing Market
14.1. Japan Chatbot Marketing Market Overview
Country Information, Market Information, Background Information, Government Initiatives, Regulations, Regulatory Bodies, Major Associations, Taxes Levied, Corporate Tax Structure, Investments, Major Companies
14.2. Japan Chatbot Marketing Market, Segmentation By Platform Type, Segmentation By Deployment Type, Segmentation By Organization Size, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
15. Australia Chatbot Marketing Market
15.1. Australia Chatbot Marketing Market, Segmentation By Platform Type, Segmentation By Deployment Type, Segmentation By Organization Size, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
16. Indonesia Chatbot Marketing Market
16.1. Indonesia Chatbot Marketing Market, Segmentation By Platform Type, Segmentation By Deployment Type, Segmentation By Organization Size, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
17. South Korea Chatbot Marketing Market
17.1. South Korea Chatbot Marketing Market Overview
Country Information, Market Information, Background Information, Government Initiatives, Regulations, Regulatory Bodies, Major Associations, Taxes Levied, Corporate Tax Structure, Investments, Major Companies
17.2. South Korea Chatbot Marketing Market, Segmentation By Platform Type, Segmentation By Deployment Type, Segmentation By Organization Size, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
18. Taiwan Chatbot Marketing Market
18.1. Taiwan Chatbot Marketing Market Overview
Country Information, Market Information, Background Information, Government Initiatives, Regulations, Regulatory Bodies, Major Associations, Taxes Levied, Corporate Tax Structure, Investments, Major Companies
18.2. Taiwan Chatbot Marketing Market, Segmentation By Platform Type, Segmentation By Deployment Type, Segmentation By Organization Size, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
19. South East Asia Chatbot Marketing Market
19.1. South East Asia Chatbot Marketing Market Overview
Region Information, Market Information, Background Information, Government Initiatives, Regulations, Regulatory Bodies, Major Associations, Taxes Levied, Corporate Tax Structure, Investments, Major Companies
19.2. South East Asia Chatbot Marketing Market, Segmentation By Platform Type, Segmentation By Deployment Type, Segmentation By Organization Size, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
20. Western Europe Chatbot Marketing Market
20.1. Western Europe Chatbot Marketing Market Overview
Region Information, Market Information, Background Information, Government Initiatives, Regulations, Regulatory Bodies, Major Associations, Taxes Levied, Corporate Tax Structure, Investments, Major Companies
20.2. Western Europe Chatbot Marketing Market, Segmentation By Platform Type, Segmentation By Deployment Type, Segmentation By Organization Size, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
21. UK Chatbot Marketing Market
21.1. UK Chatbot Marketing Market, Segmentation By Platform Type, Segmentation By Deployment Type, Segmentation By Organization Size, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
22. Germany Chatbot Marketing Market
22.1. Germany Chatbot Marketing Market, Segmentation By Platform Type, Segmentation By Deployment Type, Segmentation By Organization Size, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
23. France Chatbot Marketing Market
23.1. France Chatbot Marketing Market, Segmentation By Platform Type, Segmentation By Deployment Type, Segmentation By Organization Size, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
24. Italy Chatbot Marketing Market
24.1. Italy Chatbot Marketing Market, Segmentation By Platform Type, Segmentation By Deployment Type, Segmentation By Organization Size, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
25. Spain Chatbot Marketing Market
25.1. Spain Chatbot Marketing Market, Segmentation By Platform Type, Segmentation By Deployment Type, Segmentation By Organization Size, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
26. Eastern Europe Chatbot Marketing Market
26.1. Eastern Europe Chatbot Marketing Market Overview
Region Information, Market Information, Background Information, Government Initiatives, Regulations, Regulatory Bodies, Major Associations, Taxes Levied, Corporate Tax Structure, Investments, Major Companies
26.2. Eastern Europe Chatbot Marketing Market, Segmentation By Platform Type, Segmentation By Deployment Type, Segmentation By Organization Size, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
27. Russia Chatbot Marketing Market
27.1. Russia Chatbot Marketing Market, Segmentation By Platform Type, Segmentation By Deployment Type, Segmentation By Organization Size, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
28. North America Chatbot Marketing Market
28.1. North America Chatbot Marketing Market Overview
Region Information, Market Information, Background Information, Government Initiatives, Regulations, Regulatory Bodies, Major Associations, Taxes Levied, Corporate Tax Structure, Investments, Major Companies
28.2. North America Chatbot Marketing Market, Segmentation By Platform Type, Segmentation By Deployment Type, Segmentation By Organization Size, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
29. USA Chatbot Marketing Market
29.1. USA Chatbot Marketing Market Overview
Country Information, Market Information, Background Information, Government Initiatives, Regulations, Regulatory Bodies, Major Associations, Taxes Levied, Corporate Tax Structure, Investments, Major Companies
29.2. USA Chatbot Marketing Market, Segmentation By Platform Type, Segmentation By Deployment Type, Segmentation By Organization Size, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
30. Canada Chatbot Marketing Market
30.1. Canada Chatbot Marketing Market Overview
Country Information, Market Information, Background Information, Government Initiatives, Regulations, Regulatory Bodies, Major Associations, Taxes Levied, Corporate Tax Structure, Investments, Major Companies
30.2. Canada Chatbot Marketing Market, Segmentation By Platform Type, Segmentation By Deployment Type, Segmentation By Organization Size, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
31. South America Chatbot Marketing Market
31.1. South America Chatbot Marketing Market Overview
Region Information, Market Information, Background Information, Government Initiatives, Regulations, Regulatory Bodies, Major Associations, Taxes Levied, Corporate Tax Structure, Investments, Major Companies
31.2. South America Chatbot Marketing Market, Segmentation By Platform Type, Segmentation By Deployment Type, Segmentation By Organization Size, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
32. Brazil Chatbot Marketing Market
32.1. Brazil Chatbot Marketing Market, Segmentation By Platform Type, Segmentation By Deployment Type, Segmentation By Organization Size, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
33. Middle East Chatbot Marketing Market
33.1. Middle East Chatbot Marketing Market Overview
Region Information, Market Information, Background Information, Government Initiatives, Regulations, Regulatory Bodies, Major Associations, Taxes Levied, Corporate Tax Structure, Investments, Major Companies
33.2. Middle East Chatbot Marketing Market, Segmentation By Platform Type, Segmentation By Deployment Type, Segmentation By Organization Size, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
34. Africa Chatbot Marketing Market
34.1. Africa Chatbot Marketing Market Overview
Region Information, Market Information, Background Information, Government Initiatives, Regulations, Regulatory Bodies, Major Associations, Taxes Levied, Corporate Tax Structure, Investments, Major Companies
34.2. Africa Chatbot Marketing Market, Segmentation By Platform Type, Segmentation By Deployment Type, Segmentation By Organization Size, Historic and Forecast, 2020-2025, 2025-2030F, 2035F, $ Billion
35. Chatbot Marketing Market Regulatory and Investment Landscape
36. Chatbot Marketing Market Competitive Landscape And Company Profiles
36.1. Chatbot Marketing Market Competitive Landscape And Market Share 2024
36.1.1. Top 10 Companies (Ranked by revenue/share)
36.2. Chatbot Marketing Market - Company Scoring Matrix
36.2.1. Market Revenues
36.2.2. Product Innovation Score
36.2.3. Brand Recognition
36.3. Chatbot Marketing Market Company Profiles
36.3.1. Google LLC Overview, Products and Services, Strategy and Financial Analysis
36.3.2. Microsoft Corporation Overview, Products and Services, Strategy and Financial Analysis
36.3.3. International Business Machines Corporation Overview, Products and Services, Strategy and Financial Analysis
36.3.4. [24]7.ai Inc. Overview, Products and Services, Strategy and Financial Analysis
36.3.5. LivePerson Inc. Overview, Products and Services, Strategy and Financial Analysis
37. Chatbot Marketing Market Other Major And Innovative Companies
Yellow.ai Inc., ManyChat Inc., ReVerb LLC, Netomi Inc., Kenscio Digital Marketing Pvt. Ltd., Inbenta Technologies Inc., Glorium Technologies LLC, Creative Virtual Ltd., Haptik AI Pvt. Ltd., Medwhat Inc., Kasisto Inc., Fluper Limited, Impulse Creative LLC, Landbot.io, Digital Litmus Pvt. Ltd.
38. Global Chatbot Marketing Market Competitive Benchmarking And Dashboard
39. Key Mergers And Acquisitions In The Chatbot Marketing Market
40. Chatbot Marketing Market High Potential Countries, Segments and Strategies
40.1 Chatbot Marketing Market In 2030 - Countries Offering Most New Opportunities
40.2 Chatbot Marketing Market In 2030 - Segments Offering Most New Opportunities
40.3 Chatbot Marketing Market In 2030 - Growth Strategies
40.3.1 Market Trend Based Strategies
40.3.2 Competitor Strategies
41. Appendix
41.1. Abbreviations
41.2. Currencies
41.3. Historic And Forecast Inflation Rates
41.4. Research Inquiries
41.5. The Business Research Company
41.6. Copyright And Disclaimer
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