
Chatbot Global Market Report 2025
Description
Chatbot Global Market Report 2025
Including: 1) By Type: Text; Voice; Hybrid2) By Component: Solution; Services3) By Platform: Standalone; Web-Based; Messenger-Based or Third Party4) By Deployment: On-Premise; CloudCovering: International Business Machines Corporation (IBM); Microsoft Corporation; Google LLC; Amazon Web Services Inc.; Nuance Communications Inc."
Chatbot Global Market Report 2025 from The Business Research Company provides strategists, marketers and senior management with the critical information they need to assess the market.
This report focuses on chatbot market which is experiencing strong growth. The report gives a guide to the trends which will be shaping the market over the next ten years and beyond.
Reasons to Purchase
- Gain a truly global perspective with the most comprehensive report available on this market covering 15 geographies.
- Assess the impact of key macro factors such as conflict, pandemic and recovery, inflation and interest rate environment and the 2nd Trump presidency.
- Create regional and country strategies on the basis of local data and analysis.
- Identify growth segments for investment.
- Outperform competitors using forecast data and the drivers and trends shaping the market.
- Understand customers based on the latest market shares.
- Benchmark performance against key competitors.
- Suitable for supporting your internal and external presentations with reliable high quality data and analysis
- Report will be updated with the latest data and delivered to you within 2-3 working days of order along with an Excel data sheet for easy data extraction and analysis.
- All data from the report will also be delivered in an excel dashboard format.
Where is the largest and fastest growing market for chatbot ? How does the market relate to the overall economy, demography and other similar markets? What forces will shape the market going forward? The chatbot market global report from the Business Research Company answers all these questions and many more.
The report covers market characteristics, size and growth, segmentation, regional and country breakdowns, competitive landscape, market shares, trends and strategies for this market. It traces the market’s historic and forecast market growth by geography.
- The market characteristics section of the report defines and explains the market.
- The market size section gives the market size ($b) covering both the historic growth of the market, and forecasting its development.
- The forecasts are made after considering the major factors currently impacting the market. These include:
- The forecasts are made after considering the major factors currently impacting the market. These include the Russia-Ukraine war, rising inflation, higher interest rates, and the legacy of the COVID-19 pandemic.
- Market segmentations break down the market into sub markets.
- The regional and country breakdowns section gives an analysis of the market in each geography and the size of the market by geography and compares their historic and forecast growth. It covers the growth trajectory of COVID-19 for all regions, key developed countries and major emerging markets.
- The competitive landscape chapter gives a description of the competitive nature of the market, market shares, and a description of the leading companies. Key financial deals which have shaped the market in recent years are identified.
- The trends and strategies section analyses the shape of the market as it emerges from the crisis and suggests how companies can grow as the market recovers.
Markets Covered:1) By Type: Text; Voice; Hybrid
2) By Component: Solution; Services
3) By Platform: Standalone; Web-Based; Messenger-Based or Third Party
4) By Deployment: On-Premise; Cloud
Subsegments:
1) By Text: Rule-Based Chatbots; AI-Based Chatbots
2) By Voice: Voice Assistants; IVR Systems
3) By Hybrid: Combined Text And Voice Interfaces; Multi-Channel Chatbots
Companies Mentioned: International Business Machines Corporation (IBM); Microsoft Corporation; Google LLC; Amazon Web Services Inc.; Nuance Communications Inc.
Countries: Australia; Brazil; China; France; Germany; India; Indonesia; Japan; Russia; South Korea; UK; USA; Canada; Italy; Spain
Regions: Asia-Pacific; Western Europe; Eastern Europe; North America; South America; Middle East; Africa
Time series: Five years historic and ten years forecast.
Data: Ratios of market size and growth to related markets, GDP proportions, expenditure per capita,
Data segmentations: country and regional historic and forecast data, market share of competitors, market segments.
Sourcing and Referencing: Data and analysis throughout the report is sourced using end notes.
Delivery format: PDF, Word and Excel Data Dashboard.
Please Note: Report will be updated with the latest data and delivered to you within 3-5 working days of order.
Table of Contents
200 Pages
- 1. Executive Summary
- 2. Chatbot Market Characteristics
- 3. Chatbot Market Trends And Strategies
- 4. Chatbot Market - Macro Economic Scenario Including The Impact Of Interest Rates, Inflation, Geopolitics And Covid And Recovery On The Market
- 5. Global Chatbot Growth Analysis And Strategic Analysis Framework
- 5.1. Global Chatbot PESTEL Analysis (Political, Social, Technological, Environmental and Legal Factors, Drivers and Restraints)
- 5.2. Analysis Of End Use Industries
- 5.3. Global Chatbot Market Growth Rate Analysis
- 5.4. Global Chatbot Historic Market Size and Growth, 2019 - 2024, Value ($ Billion)
- 5.5. Global Chatbot Forecast Market Size and Growth, 2024 - 2029, 2034F, Value ($ Billion)
- 5.6. Global Chatbot Total Addressable Market (TAM)
- 6. Chatbot Market Segmentation
- 6.1. Global Chatbot Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
- Text
- Voice
- Hybrid
- 6.2. Global Chatbot Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
- Solution
- Services
- 6.3. Global Chatbot Market, Segmentation By Platform, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
- Standalone
- Web-Based
- Messenger-Based or Third Party
- 6.4. Global Chatbot Market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
- On-Premise
- Cloud
- 6.5. Global Chatbot Market, Sub-Segmentation Of Text, By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
- Rule-Based Chatbots
- AI-Based Chatbots
- 6.6. Global Chatbot Market, Sub-Segmentation Of Voice, By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
- Voice Assistants
- IVR Systems
- 6.7. Global Chatbot Market, Sub-Segmentation Of Hybrid, By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
- Combined Text And Voice Interfaces
- Multi-Channel Chatbots
- 7. Chatbot Market Regional And Country Analysis
- 7.1. Global Chatbot Market, Split By Region, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
- 7.2. Global Chatbot Market, Split By Country, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
- 8. Asia-Pacific Chatbot Market
- 8.1. Asia-Pacific Chatbot Market Overview
- Region Information, Market Information, Background Information, Government Initiatives, Regulations, Regulatory Bodies, Major Associations, Taxes Levied, Corporate Tax Structure, Investments, Major Companies
- 8.2. Asia-Pacific Chatbot Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
- 8.3. Asia-Pacific Chatbot Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
- 8.4. Asia-Pacific Chatbot Market, Segmentation By Platform, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
- 9. China Chatbot Market
- 9.1. China Chatbot Market Overview
- 9.2. China Chatbot Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F,$ Billion
- 9.3. China Chatbot Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F,$ Billion
- 9.4. China Chatbot Market, Segmentation By Platform, Historic and Forecast, 2019-2024, 2024-2029F, 2034F,$ Billion
- 10. India Chatbot Market
- 10.1. India Chatbot Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
- 10.2. India Chatbot Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
- 10.3. India Chatbot Market, Segmentation By Platform, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
- 11. Japan Chatbot Market
- 11.1. Japan Chatbot Market Overview
- 11.2. Japan Chatbot Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
- 11.3. Japan Chatbot Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
- 11.4. Japan Chatbot Market, Segmentation By Platform, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
- 12. Australia Chatbot Market
- 12.1. Australia Chatbot Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
- 12.2. Australia Chatbot Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
- 12.3. Australia Chatbot Market, Segmentation By Platform, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
- 13. Indonesia Chatbot Market
- 13.1. Indonesia Chatbot Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
- 13.2. Indonesia Chatbot Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
- 13.3. Indonesia Chatbot Market, Segmentation By Platform, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
- 14. South Korea Chatbot Market
- 14.1. South Korea Chatbot Market Overview
- 14.2. South Korea Chatbot Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
- 14.3. South Korea Chatbot Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
- 14.4. South Korea Chatbot Market, Segmentation By Platform, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
- 15. Western Europe Chatbot Market
- 15.1. Western Europe Chatbot Market Overview
- 15.2. Western Europe Chatbot Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
- 15.3. Western Europe Chatbot Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
- 15.4. Western Europe Chatbot Market, Segmentation By Platform, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
- 16. UK Chatbot Market
- 16.1. UK Chatbot Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
- 16.2. UK Chatbot Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
- 16.3. UK Chatbot Market, Segmentation By Platform, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
- 17. Germany Chatbot Market
- 17.1. Germany Chatbot Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
- 17.2. Germany Chatbot Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
- 17.3. Germany Chatbot Market, Segmentation By Platform, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
- 18. France Chatbot Market
- 18.1. France Chatbot Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
- 18.2. France Chatbot Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
- 18.3. France Chatbot Market, Segmentation By Platform, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
- 19. Italy Chatbot Market
- 19.1. Italy Chatbot Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
- 19.2. Italy Chatbot Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
- 19.3. Italy Chatbot Market, Segmentation By Platform, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
- 20. Spain Chatbot Market
- 20.1. Spain Chatbot Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
- 20.2. Spain Chatbot Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
- 20.3. Spain Chatbot Market, Segmentation By Platform, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
- 21. Eastern Europe Chatbot Market
- 21.1. Eastern Europe Chatbot Market Overview
- 21.2. Eastern Europe Chatbot Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
- 21.3. Eastern Europe Chatbot Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
- 21.4. Eastern Europe Chatbot Market, Segmentation By Platform, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
- 22. Russia Chatbot Market
- 22.1. Russia Chatbot Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
- 22.2. Russia Chatbot Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
- 22.3. Russia Chatbot Market, Segmentation By Platform, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
- 23. North America Chatbot Market
- 23.1. North America Chatbot Market Overview
- 23.2. North America Chatbot Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
- 23.3. North America Chatbot Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
- 23.4. North America Chatbot Market, Segmentation By Platform, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
- 24. USA Chatbot Market
- 24.1. USA Chatbot Market Overview
- 24.2. USA Chatbot Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
- 24.3. USA Chatbot Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
- 24.4. USA Chatbot Market, Segmentation By Platform, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
- 25. Canada Chatbot Market
- 25.1. Canada Chatbot Market Overview
- 25.2. Canada Chatbot Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
- 25.3. Canada Chatbot Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
- 25.4. Canada Chatbot Market, Segmentation By Platform, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
- 26. South America Chatbot Market
- 26.1. South America Chatbot Market Overview
- 26.2. South America Chatbot Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
- 26.3. South America Chatbot Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
- 26.4. South America Chatbot Market, Segmentation By Platform, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
- 27. Brazil Chatbot Market
- 27.1. Brazil Chatbot Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
- 27.2. Brazil Chatbot Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
- 27.3. Brazil Chatbot Market, Segmentation By Platform, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
- 28. Middle East Chatbot Market
- 28.1. Middle East Chatbot Market Overview
- 28.2. Middle East Chatbot Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
- 28.3. Middle East Chatbot Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
- 28.4. Middle East Chatbot Market, Segmentation By Platform, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
- 29. Africa Chatbot Market
- 29.1. Africa Chatbot Market Overview
- 29.2. Africa Chatbot Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
- 29.3. Africa Chatbot Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
- 29.4. Africa Chatbot Market, Segmentation By Platform, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
- 30. Chatbot Market Competitive Landscape And Company Profiles
- 30.1. Chatbot Market Competitive Landscape
- 30.2. Chatbot Market Company Profiles
- 30.2.1. International Business Machines Corporation (IBM) Overview, Products and Services, Strategy and Financial Analysis
- 30.2.2. Microsoft Corporation Overview, Products and Services, Strategy and Financial Analysis
- 30.2.3. Google LLC Overview, Products and Services, Strategy and Financial Analysis
- 30.2.4. Amazon Web Services Inc. Overview, Products and Services, Strategy and Financial Analysis
- 30.2.5. Nuance Communications Inc. Overview, Products and Services, Strategy and Financial Analysis
- 31. Chatbot Market Other Major And Innovative Companies
- 31.1. Creative Virtual Ltd.
- 31.2. Artificial Solutions International AB
- 31.3. Inbenta Holdings Inc.
- 31.4. Next IT Corporation
- 31.5. Aivo Inc.
- 31.6. Conversica Inc.
- 31.7. LiveChat Software S. A.
- 31.8. Gupshup Technology (India) Pvt. Ltd.
- 31.9. Contus Tech. (Contus)
- 31.10. SmartBots LLC
- 31.11. Yellow Messenger Pte. Ltd.
- 31.12. Kevit Technologies Pvt. Ltd.
- 31.13. eGain Corporation
- 31.14. Helpshift Technologies Pvt. Ltd.
- 31.15. Oracle Corporation
- 32. Global Chatbot Market Competitive Benchmarking And Dashboard
- 33. Key Mergers And Acquisitions In The Chatbot Market
- 34. Recent Developments In The Chatbot Market
- 35. Chatbot Market High Potential Countries, Segments and Strategies
- 35.1 Chatbot Market In 2029 - Countries Offering Most New Opportunities
- 35.2 Chatbot Market In 2029 - Segments Offering Most New Opportunities
- 35.3 Chatbot Market In 2029 - Growth Strategies
- 35.3.1 Market Trend Based Strategies
- 35.3.2 Competitor Strategies
- 36. Appendix
- 36.1. Abbreviations
- 36.2. Currencies
- 36.3. Historic And Forecast Inflation Rates
- 36.4. Research Inquiries
- 36.5. The Business Research Company
- 36.6. Copyright And Disclaimer
Pricing
Currency Rates
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