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Saudi Arabia AI in Retail Market, By Component (Solutions, Services); By Technology (Machine Learning (ML), Natural Language Processing (NLP), Computer Vision, Chatbots & Conversational AI, Robotics Process Automation (RPA)); By Application (Customer Rela

Published Jun 03, 2025
Length 140 Pages
SKU # BLWC20227826

Description

Saudi Arabia AI in Retail Market Zooming 5.2X to Cross USD 708 Million by 2031
Saudi Arabia AI in Retail Market is flourishing because of the government’s robust initiatives through its Vision 2030, alongside the surging e-commerce sector, widespread adoption of digital transformation, and an increasing focus on elevated customer engagement.

BlueWeave Consulting, a leading strategic consulting and market research firm, in its recent study, estimated Saudi Arabia AI in Retail Market size at USD 134.39 million in 2024. During the forecast period between 2025 and 2031, BlueWeave expects Saudi Arabia AI in Retail Market size to boom at a robust CAGR of 26.8% reaching a value of USD 708.3 million by 2031. The AI in Retail Market in Saudi Arabia is propelled by the rapid adoption of AI technologies to enhance personalization, optimize operations, and improve customer engagement in Saudi Arabia's retail sector. Supported by a tech-savvy population and a surge in e-commerce, retailers are leveraging AI to offer tailored shopping experiences. Vision 2030's focus on digital transformation accelerates AI integration across various retail formats, including fashion, grocery, and online platforms. Technologies like machine learning, NLP, computer vision, and predictive analytics improve inventory management, fraud detection, and customer service. Investments in IoT, automation, and data governance enable real-time tracking and automated systems. Retailers are also upskilling employees and fostering innovation to maximize AI’s potential while ensuring a human-centric approach that balances automation with personal engagement.

Impact of Escalating Geopolitical Tensions on Saudi Arabia AI in Retail Market

Intensifying geopolitical tensions could disrupt the growth of Saudi Arabia AI in Retail Market, fostering both strategic avenues and operational complexities. While the Kingdom's alliances with Chinese technology leaders like Alibaba and SenseTime enhance indigenous AI proficiencies, they may concurrently invite scrutiny from Western powers due to national security considerations. Conversely, Saudi Arabia's significant capital infusion into AI infrastructure, exemplified by the proposed USD 40 billion fund and collaborative ventures with international organizations, strategically positions it within the global AI arena. Navigating this intricate geopolitical landscape necessitates a judicious equilibrium to preempt risks and leverage nascent opportunities within the retail domain.

Machine Learning (ML) Segment Dominates Saudi AI Market
In the Saudi Arabia AI in Retail Market, the machine learning (ML) segment maintains its dominance, fueled by its profound impact on reshaping retail operations. ML algorithms demonstrate exceptional capability in analyzing extensive datasets, thereby empowering data driven decision-making and refining marketing approaches. Saudi retailers are strategically deploying ML for nuanced customer segmentation, enabling the delivery of highly personalized experiences that deepen engagement and significantly improve conversion metrics. Furthermore, predictive analytics, powered by sophisticated ML models, elevates lead scoring precision and facilitates dynamic pricing optimization, ensuring a robust competitive edge within the market landscape. The integration of ML-driven chatbots and bespoke content recommendations is also enhancing customer service delivery and fostering enduring loyalty. From bolstering fraud detection capabilities to enabling real-time operational adjustments, machine learning remains a pivotal technology, equipping Saudi retailers with the tools to achieve enhanced efficiency, amplified profitability, and superior customer satisfaction.
Competitive Landscape
Major companies in Saudi Arabia AI in Retail Market include IBM Corporation, Microsoft Corporation, Google LLC (Alphabet Inc.), Amazon Web Services, Inc. (AWS), SAP SE, Oracle Corporation, NVIDIA Corporation, Intel Corporation, Salesforce, Inc., SAS Institute Inc., C3.ai, Inc., STC AI (subsidiary of Saudi Telecom Company), SDAIA (Saudi Data and Artificial Intelligence Authority), Sitecore, and Zoho Corporation. The presence of high number of companies intensify the market competition as they compete to gain a significant market share. These companies employ various strategies, including mergers and acquisitions, partnerships, joint ventures, license agreements, and new product launches to further enhance their market share.

The in-depth analysis of the report provides information about growth potential, upcoming trends, and Saudi Arabia AI in Retail Market statistics. It also highlights the factors driving forecasts of total market size. The report promises to provide recent technology trends in Saudi Arabia AI in Retail Market and industry insights to help decision-makers make sound strategic decisions. Furthermore, the report also analyzes the growth drivers, challenges, and competitive dynamics of the market.

Table of Contents

140 Pages
1. Research Framework
1.1. Research Objective
1.2. Product Overview
1.3. Market Segmentation
2. Executive Summary
3. Saudi Arabia AI in Retail Market Insights
3.1. Industry Value Chain Analysis
3.2. DROC Analysis
3.2.1. Growth Drivers
3.2.1.1. Vision 2030 & Government Initiatives
3.2.1.2. Rising E-commerce and Digital Adoption
3.2.1.3. Enhance Customer Engagement
3.2.2. Restraints
3.2.2.1. Data Privacy & Regulatory Compliance
3.2.2.2. Talent Acquisition & Skill Gaps
3.2.3. Opportunities
3.2.3.1. Voice Commerce & Smart Assistants
3.2.3.2. Sustainable & Ethical Shopping
3.2.4. Challenges
3.2.4.1. Infrastructure & Integration
3.2.4.2. Consumer Trust & Acceptance
3.3. Technological Advancements/Recent Developments
3.4. Regulatory Framework
3.5. Porter’s Five Forces Analysis
3.5.1. Bargaining Power of Suppliers
3.5.2. Bargaining Power of Buyers
3.5.3. Threat of New Entrants
3.5.4. Threat of Substitutes
3.5.5. Intensity of Rivalry
4. Saudi Arabia AI in Retail Market: Marketing Strategies
5. Saudi Arabia AI in Retail Market: Pricing Analysis
6. Saudi Arabia AI in Retail Market Overview
6.1. Market Size & Forecast, 2019–2031
6.1.1. By Value (USD Million)
6.2. Market Share & Forecast
6.2.1. By Component
6.2.1.1. Solutions
6.2.1.1.1. AI-based Analytics Platforms
6.2.1.1.2. Customer Behavior Tracking Tools
6.2.1.1.3. Personalized Recommendation Engines
6.2.1.2. Services
6.2.1.2.1. Managed Services
6.2.1.2.2. Professional Services
6.2.2. By Technology
6.2.2.1. Machine Learning (ML)
6.2.2.2. Natural Language Processing (NLP)
6.2.2.3. Computer Vision
6.2.2.4. Chatbots & Conversational AI
6.2.2.5. Robotics Process Automation (RPA)
6.2.3. By Application
6.2.3.1. Customer Relationship Management (CRM)
6.2.3.2. Supply Chain & Logistics
6.2.3.3. Inventory Management
6.2.3.4. Virtual Try-On & Augmented Reality (AR)
6.2.3.5. Fraud Detection & Prevention
6.2.3.6. Product Recommendation & Personalization
6.2.3.7. In-store Visual Monitoring & Analytics
6.2.3.8. Chatbots & Virtual Assistants (VAs)
7. Competitive Landscape
7.1. List of Key Players and Their End Users
7.2. Saudi Arabia AI in Retail Market, Company Market Share (%) Analysis, 2024
7.3. Competitive Benchmarking, By Operating Parameters
7.4. Key Strategic Developments (Mergers, Acquisitions, Partnerships)
8. Impact of Escalating Geopolitical Tensions on Saudi Arabia AI in Retail Market
9. Company Profiles (Company Overview, Financial Matrix, Competitive landscape, Key Personnel, Key Competitors, Contact Address, Strategic Outlook, SWOT Analysis)
9.1. IBM Corporation
9.2. Microsoft Corporation
9.3. Google LLC (Alphabet Inc.)
9.4. Amazon Web Services, Inc. (AWS)
9.5. SAP SE
9.6. Oracle Corporation
9.7. NVIDIA Corporation
9.8. Intel Corporation
9.9. Salesforce, Inc.
9.10. SAS Institute Inc.
9.11. C3.ai, Inc.
9.12. STC AI (a subsidiary of Saudi Telecom Company)
9.13. SDAIA (Saudi Data and Artificial Intelligence Authority)
9.14. Sitecore
9.15. Zoho Corporation
9.16. Other Prominent Players
10. Key Strategic Recommendations
11. Research Methodology
11.1. Qualitative Research
11.1.1. Primary & Secondary Research
11.2. Quantitative Research
11.3. Market Breakdown & Data Triangulation
11.3.1. Secondary Research
11.3.2. Primary Research
11.4. Breakdown of Primary Research Respondents
11.5. Assumption & Limitation
*Financial information of non-listed companies will be provided as per availability
**The segmentation and the companies are subjected to modifications based on in-depth secondary for the final deliverable
List of Figures
Figure 1 Saudi Arabia AI in Retail Market Segmentation
Figure 2 Saudi Arabia AI in Retail Market Value Chain Analysis
Figure 3 Company Market Share Analysis, 2024
Figure 4 Saudi Arabia AI in Retail Market Size, By Value (USD Million), 2019–2031
Figure 5 Saudi Arabia AI in Retail Market Share, By Component, By Value (USD Million) 2019–2031
Figure 6 Saudi Arabia AI in Retail Market Share, By Technology, By Value (USD Million) 2019–2031
Figure 7 Saudi Arabia AI in Retail Market Share, By Application, By Value (USD Million) 2019–2031
List of Tables
Table 1 Saudi Arabia AI in Retail Market Share, By Component, By Value (USD Million) 2019–2031
Table 2 Saudi Arabia AI in Retail Market Share, By Technology, By Value (USD Million) 2019–2031
Table 3 Saudi Arabia AI in Retail Market Share, By Application, By Value (USD Million) 2019–2031
Table 4 IBM Corporation Company Overview
Table 5 IBM Corporation Financial Overview
Table 6 Microsoft Corporation Company Overview
Table 7 Microsoft Corporation Financial Overview
Table 8 Google LLC (Alphabet Inc.) Company Overview
Table 9 Google LLC (Alphabet Inc.) Financial Overview
Table 10 Amazon Web Services, Inc. (AWS) Company Overview
Table 11 Amazon Web Services, Inc. (AWS) Financial Overview
Table 12 SAP SE Company Overview
Table 13 SAP SE Financial Overview
Table 14 Oracle Corporation Company Overview
Table 15 Oracle Corporation Financial Overview
Table 16 NVIDIA Corporation Company Overview
Table 17 NVIDIA Corporation Financial Overview
Table 18 Intel Corporation Company Overview
Table 19 Intel Corporation Financial Overview
Table 20 Salesforce, Inc. Company Overview
Table 21 Salesforce, Inc. Financial Overview
Table 22 SAS Institute Inc. Company Overview
Table 23 SAS Institute Inc. Financial Overview
Table 24 C3.ai, Inc. Company Overview
Table 25 C3.ai, Inc. Financial Overview
Table 26 STC AI (subsidiary of Saudi Telecom Company) Company Overview
Table 27 STC AI Financial Overview
Table 28 SDAIA (Saudi Data and Artificial Intelligence Authority) Company Overview
Table 29 SDAIA Financial Overview
Table 30 Sitecore Company Overview
Table 31 Sitecore Financial Overview
Table 32 Zoho Corporation Company Overview
Table 33 Zoho Corporation Financial Overview
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