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Middle East and Africa Software as a Service (SaaS) Market

Published Sep 02, 2025
Length 276 Pages
SKU # BLWC20706848

Description

Middle East and Africa Software as a Service (SaaS) Market, By Deployment Mode (Public Cloud, Private Cloud, Hybrid Cloud); By Application (Customer Relationship Management (CRM), Enterprise Resource Planning (ERP), Human Resource Management (HRM), Supply Chain Management (SCM), Business Intelligence & Analytics); By Industry Vertical (BFSI, Healthcare, Retail & E-commerce, IT & Telecom, Education); By Country (Saudi Arabia, UAE, Qatar, Kuwait, South Africa, Nigeria, Algeria, Rest of MEA), Trend Analysis, Competitive Landscape & Forecast, 2019–2031Middle East and Africa Software as a Service (SaaS) Market to Surpass USD 50 Billion by 2031

Middle East and Africa Software as a Service (SaaS) Market is flourishing because of the increasing integration of artificial intelligence (AI) and machine learning (ML) into SaaS applications, the rapid pace of digital transformation across various industries, and strong governmental support for cloud adoption across the region.

BlueWeave Consulting, a leading strategic consulting and market research firm, in its recent study, estimated Middle East and Africa Software as a Service (SaaS) Market size at USD 19.04 billion in 2024. During the forecast period between 2025 and 2031, BlueWeave expects Middle East and Africa Software as a Service (SaaS) Market size to boom at a robust CAGR of 14.88% reaching a value of USD 50.27 billion by 2031. The growth of Software as a Service (SaaS) Market across Middle East and Africa is propelled by the growing reliance on cloud-based applications for their cost efficiency, scalability, and operational agility, positioning SaaS as a cornerstone of business transformation by enabling organizations to streamline processes and reduce infrastructure costs. In the Middle East, this growth is further fueled by favorable regulations, a robust digital infrastructure, and strong government support for innovation, with initiatives like the India-UAE SaaS Corridor's TechBridge 2024 fostering global collaboration and strategic partnerships. The increasing adoption of key SaaS solutions, such as CRM platforms, payment gateways, and AI-integrated applications across sectors like healthcare, BFSI, and retail, is also accelerating market expansion. Despite facing challenges including regulatory compliance and market competition, Middle East and Africa Software as a Service (SaaS) Market is expected to maintain its upward trajectory, driving digital innovation and delivering long-term economic value.

Impact of Escalating Geopolitical Tensions on Middle East and Africa Software as a Service (SaaS) Market

Intensifying geopolitical tensions could disrupt the growth of Middle East and Africa Software as a Service (SaaS) Market. Political instability, regional conflicts, and trade restrictions can disrupt IT infrastructure, cloud service operations, and cross-border collaborations. Such tensions may increase cybersecurity risks and raise compliance complexities, affecting SaaS adoption among businesses. Multinational SaaS providers might delay investments, or expansion plans due to uncertain regulatory environments and fluctuating economic conditions. Additionally, restricted access to global talent and technology partnerships can slow digital transformation initiatives. Mitigating these risks requires robust data security measures, flexible cloud architectures, and strategic planning to maintain operational continuity and the growth of Middle East and Africa (MEA) Software as a Service (SaaS) Market.

UAE Dominates Middle East and Africa SaaS Market

The UAE has secured the largest share of the Middle East and Africa (MEA) Software as a Service (SaaS) Market, a leadership position driven by its robust digital infrastructure, proactive government policies, and a dynamic startup ecosystem. National strategies like the Dubai Digital Strategy and UAE Vision 2031 have significantly accelerated cloud adoption, empowering both emerging and established businesses to leverage SaaS for enhanced scalability, flexibility, and cost efficiency. The period between 2023 and 2024 saw a remarkable surge in SaaS adoption, with an increase of nearly 40%, and projections indicate that by 2026, 70% of the country's startups plan to be fully cloud-native. This shift is particularly prominent in key sectors such as retail, manufacturing, and healthcare, which are increasingly using SaaS platforms to streamline operations, optimize efficiency, and improve customer experiences. These factors, combined with high cloud penetration, a strong focus on cybersecurity, and rising foreign direct investments, have firmly established the UAE as the dominant force in Middle East and Africa Software as a Service (SaaS) Market.

Competitive Landscape

Major companies in Middle East and Africa Software as a Service (SaaS) Market include Microsoft Corporation, Oracle Corporation, Salesforce.com, Inc., SAP SE, Google LLC (Alphabet Inc.), Adobe Inc., IBM Corporation, ServiceNow, Inc., Zoho Corporation, and Sage Group plc. The presence of high number of companies intensify the market competition as they compete to gain a significant market share. These companies employ various strategies, including mergers and acquisitions, partnerships, joint ventures, license agreements, and new product launches to further enhance their market share.

The in-depth analysis of the report provides information about growth potential, upcoming trends, and Middle East and Africa Software as a Service (SaaS) Market. It also highlights the factors driving forecasts of total market size. The report promises to provide recent technology trends in Middle East and Africa Software as a Service (SaaS) Market and industry insights to help decision-makers make sound strategic decisions. Furthermore, the report also analyzes the growth drivers, challenges, and competitive dynamics of the market.

Table of Contents

276 Pages
1. Research Framework
1.1. Research Objective
1.2. Product Overview
1.3. Market Segmentation
2. Executive Summary
3.Middle East and Africa Software as a Service (SaaS) Market Insights
3.1. Industry Value Chain Analysis
3.2. DROC Analysis
3.2.1. Growth Drivers
3.2.1.1. Integration of AI & Machine Learning in SaaS Application
3.2.1.2. Rapid Digital Transformation Across Industries
3.2.1.3. Strong Government Support for Cloud Adoption
3.2.2. Restraints
3.2.2.1. High Operational Costs
3.2.2.2. Data Sovereignty Concerns
3.2.3. Opportunities
3.2.3.1. Vertical-Specific Solutions
3.2.3.2. Integration with Emerging Technologies
3.2.4. Challenges
3.2.4.1. Skill Shortages
3.2.4.2. Cultural Resistance
3.3. Technological Advancements/Recent Developments
3.4. Regulatory Framework
3.5. Porter’s Five Forces Analysis
3.5.1. Bargaining Power of Suppliers
3.5.2. Bargaining Power of Buyers
3.5.3. Threat of New Entrants
3.5.4. Threat of Substitutes
3.5.5. Intensity of Rivalry
4. Middle East and Africa Software as a Service (SaaS) Market: Marketing Strategies
5. Middle East and Africa Software as a Service (SaaS) Market: Pricing Analysis
6. Middle East and Africa Software as a Service (SaaS) Market Overview
6.1. Market Size & Forecast, 2019–2031
6.1.1. By Value (USD Billion)
6.2. Market Share & Forecast
6.2.1. Deployment Mode
6.2.1.1. Public Cloud
6.2.1.2. Private Cloud
6.2.1.3. Hybrid Cloud
6.2.2. By Application
6.2.2.1. Customer Relationship Management (CRM)
6.2.2.2. Enterprise Resource Planning (ERP)
6.2.2.3. Human Resource Management (HRM)
6.2.2.4. Supply Chain Management (SCM)
6.2.2.5. Business Intelligence & Analytics
6.2.3. By Industry Vertical
6.2.3.1. BFSI
6.2.3.2. Healthcare
6.2.3.3. Retail & E-commerce
6.2.3.4. IT & Telecom
6.2.3.5. Education
6.2.4. By Country
6.2.4.1. Saudi Arabia
6.2.4.2. UAE
6.2.4.3. Qatar
6.2.4.4. Kuwait
6.2.4.5. South Africa
6.2.4.6. Nigeria
6.2.4.7. Algeria
6.2.4.8. Rest of MEA
7. Saudi Arabia Software as a Service (SaaS) Market
7.1. Market Size & Forecast, 2019-2031
7.1.1. By Value (USD Million)
7.2. Market Share & Forecast
7.2.1. By Deployment Mode
7.2.2. By Application
7.2.3. By Industry Vertical
8. UAE Software as a Service (SaaS) Market
8.1. Market Size & Forecast, 2019-2031
8.1.1. By Value (USD Million)
8.2. Market Share & Forecast
8.2.1. By Deployment Mode
8.2.2. By Application
8.2.3. By Industry Vertical
9. Qatar Software as a Service (SaaS) Market
9.1. Market Size & Forecast, 2019-2031
9.1.1. By Value (USD Million)
9.2. Market Share & Forecast
9.2.1. By Deployment Mode
9.2.2. By Application
9.2.3. By Industry Vertical
10. Kuwait Software as a Service (SaaS) Market
10.1. Market Size & Forecast, 2019-2031
10.1.1. By Value (USD Million)
10.2. Market Share & Forecast
10.2.1. By Deployment Mode
10.2.2. By Application
10.2.3. By Industry Vertical
11. South Africa Software as a Service (SaaS) Market
11.1. Market Size & Forecast, 2019-2031
11.1.1. By Value (USD Million)
11.2. Market Share & Forecast
11.2.1. By Deployment Mode
11.2.2. By Application
11.2.3. By Industry Vertical
12.Nigeria Software as a Service (SaaS) Market
12.1. Market Size & Forecast, 2019-2031
12.1.1. By Value (USD Million)
12.2. Market Share & Forecast
12.2.1. By Deployment Mode
12.2.2. By Application
12.2.3. By Industry Vertical
13.Algeria Software as a Service (SaaS) Market
13.1. Market Size & Forecast, 2019-2031
13.1.1. By Value (USD Million)
13.2. Market Share & Forecast
13.2.1. By Deployment Mode
13.2.2. By Application
13.2.3. By Industry Vertical
14.Rest of MEA Software as a Service (SaaS) Market
14.1. Market Size & Forecast, 2019-2031
14.1.1. By Value (USD Million)
14.2. Market Share & Forecast
14.2.1. By Deployment Mode
14.2.2. By Application
14.2.3. By Industry Vertical
15.Competitive Landscape
15.1. List of Key Players and Their Offerings
15.2. Middle East and Africa Software as a Service (SaaS) Market Share Analysis, 2024
15.3. Competitive Benchmarking, By Operating Parameters
15.4. Key Strategic Developments (Mergers, Acquisitions, Partnerships)
16. Impact of Geopolitical Tensions in Middle East and Africa Software as a Service (SaaS) Market
17. Company Profiles (Company Overview, Financial Matrix, Competitive Landscape, Key Personnel, Key Competitors, Contact Address, Strategic Outlook, SWOT Analysis)
17.1. Microsoft Corporation
17.2. Oracle Corporation
17.3. Salesforce.com, Inc.
17.4. SAP SE
17.5. Google LLC (Alphabet Inc.)
17.6. Adobe Inc.
17.7. IBM Corporation
17.8. ServiceNow, Inc.
17.9. Zoho Corporation
17.10. Sage Group plc
17.11. Other Prominent Players
18. Key Strategic Recommendations
19. Research Methodology
19.1.Qualitative Research
19.1.1.Primary & Secondary Research
19.2.Quantitative Research
19.3.Market Breakdown & Data Triangulation
19.3.1.Secondary Research
19.3.2.Primary Research
19.4.Breakdown of Primary Research Respondents, By Region
19.5.Assumptions & Limitations
*Financial information of non-listed companies can be provided as per availability.
**The segmentation and the companies are subject to modifications based on in-depth secondary research for the final deliverable
List of Figures
Figure 1 Middle East and Africa Software as a Service (SaaS) Market Size, By Value (USD Million), 2019-2031
Figure 2 Middle East and Africa Software as a Service (SaaS) Market Share, By Deployment Mode, By Value (USD Million), 2019-2031
Figure 3 Middle East and Africa Software as a Service (SaaS) Market Share, By Application, By Value (USD Million), 2019-2031
Figure 4 Middle East and Africa Software as a Service (SaaS) Market Share, By Industry Vertical, By Value (USD Million), 2019-2031
Figure 5 Middle East and Africa Software as a Service (SaaS) Market Share, By Country, By Value (USD Million), 2019-2031
Figure 6 Saudi Arabia Software as a Service (SaaS) Market Size, By Value (USD Million), 2019-2031
Figure 7 Saudi Arabia Software as a Service (SaaS) Market Share, By Deployment Mode, By Value (USD Million), 2019-2031
Figure 8 Saudi Arabia Software as a Service (SaaS) Market Share, By Application, By Value (USD Million), 2019-2031
Figure 9 Saudi Arabia Software as a Service (SaaS) Market Share, By Industry Vertical, By Value (USD Million), 2019-2031
Figure 10 UAE Software as a Service (SaaS) Market Size, By Value (USD Million), 2019-2031
Figure 11 UAE Software as a Service (SaaS) Market Share, By Deployment Mode, By Value (USD Million), 2019-2031
Figure 12 UAE Software as a Service (SaaS) Market Share, By Application, By Value (USD Million), 2019-2031
Figure 13 UAE Software as a Service (SaaS) Market Share, By Industry Vertical, By Value (USD Million), 2019-2031
Figure 14 Qatar Software as a Service (SaaS) Market Size, By Value (USD Million), 2019-2031
Figure 15 Qatar Software as a Service (SaaS) Market Share, By Deployment Mode, By Value (USD Million), 2019-2031
Figure 16 Qatar Software as a Service (SaaS) Market Share, By Application, By Value (USD Million), 2019-2031
Figure 17 Qatar Software as a Service (SaaS) Market Share, By Industry Vertical, By Value (USD Million), 2019-2031
Figure 18 Kuwait Software as a Service (SaaS) Market Size, By Value (USD Million), 2019-2031
Figure 19 Kuwait Software as a Service (SaaS) Market Share, By Deployment Mode, By Value (USD Million), 2019-2031
Figure 20 Kuwait Software as a Service (SaaS) Market Share, By Application, By Value (USD Million), 2019-2031
Figure 21 Kuwait Software as a Service (SaaS) Market Share, By Industry Vertical, By Value (USD Million), 2019-2031
Figure 22 South Africa Software as a Service (SaaS) Market Size, By Value (USD Million), 2019-2031
Figure 23 South Africa Software as a Service (SaaS) Market Share, By Deployment Mode, By Value (USD Million), 2019-2031
Figure 24 South Africa Software as a Service (SaaS) Market Share, By Application, By Value (USD Million), 2019-2031
Figure 25 South Africa Software as a Service (SaaS) Market Share, By Industry Vertical, By Value (USD Million), 2019-2031
Figure 26 Nigeria Software as a Service (SaaS) Market Size, By Value (USD Million), 2019-2031
Figure 27 Nigeria Software as a Service (SaaS) Market Share, By Deployment Mode, By Value (USD Million), 2019-2031
Figure 28 Nigeria Software as a Service (SaaS) Market Share, By Application, By Value (USD Million), 2019-2031
Figure 29 Nigeria Software as a Service (SaaS) Market Share, By Industry Vertical, By Value (USD Million), 2019-2031
Figure 30 Algeria Software as a Service (SaaS) Market Size, By Value (USD Million), 2019-2031
Figure 31 Algeria Software as a Service (SaaS) Market Share, By Deployment Mode, By Value (USD Million), 2019-2031
Figure 32 Algeria Software as a Service (SaaS) Market Share, By Application, By Value (USD Million), 2019-2031
Figure 33 Algeria Software as a Service (SaaS) Market Share, By Industry Vertical, By Value (USD Million), 2019-2031
Figure 34 Rest of Middle East and Africa Software as a Service (SaaS) Market Size, By Value (USD Million), 2019-2031
Figure 35 Rest of Middle East and Africa Software as a Service (SaaS) Market Share, By Deployment Mode, By Value (USD Million), 2019-2031
Figure 36 Rest of Middle East and Africa Software as a Service (SaaS) Market Share, By Application, By Value (USD Million), 2019-2031
Figure 37 Rest of Middle East and Africa Software as a Service (SaaS) Market Share, By Industry Vertical, By Value (USD Million), 2019-2031
List of Tables
Table 1Middle East and Africa Software as a Service (SaaS) Market Size, By Value (USD Million), 2019-2031
Table 2Middle East and Africa Software as a Service (SaaS) Market Size, By Deployment Mode, By Value (USD Million), 2019-2031
Table 3Middle East and Africa Software as a Service (SaaS) Market Size, By Application, By Value (USD Million), 2019-2031
Table 4 Middle East and Africa Software as a Service (SaaS) Market Size, By Industry Vertical, By Value (USD Million), 2019-2031
Table 5 Middle East and Africa Software as a Service (SaaS) Market Size, By Country, By Value (USD Million), 2019-2031
Table 6 Saudi Arabia Software as a Service (SaaS) Market Size, By Value (USD Million), 2019-2031
Table 7Saudi Arabia Software as a Service (SaaS) Market Size, By Deployment Mode, By Value (USD Million), 2019-2031
Table 8Saudi Arabia Software as a Service (SaaS) Market Size, By Application, By Value (USD Million), 2019-2031
Table 9 Saudi Arabia Software as a Service (SaaS) Market Size, By Industry Vertical, By Value (USD Million), 2019-2031
Table 10 UAE Software as a Service (SaaS) Market Size, By Value (USD Million), 2019-2031
Table 11 UAE Software as a Service (SaaS) Market Size, By Deployment Mode, By Value (USD Million), 2019-2031
Table 12 UAE Software as a Service (SaaS) Market Size, By Application, By Value (USD Million), 2019-2031
Table 13 UAE Software as a Service (SaaS) Market Size, By Industry Vertical, By Value (USD Million), 2019-2031
Table 14 Qatar Software as a Service (SaaS) Market Size, By Value (USD Million), 2019-2031
Table 15 Qatar Software as a Service (SaaS) Market Size, By Deployment Mode, By Value (USD Million), 2019-2031
Table 16 Qatar Software as a Service (SaaS) Market Size, By Application, By Value (USD Million), 2019-2031
Table 17 Qatar Software as a Service (SaaS) Market Size, By Industry Vertical, By Value (USD Million), 2019-2031
Table 18 Kuwait Software as a Service (SaaS) Market Size, By Value (USD Million), 2019-2031
Table 19 Kuwait Software as a Service (SaaS) Market Size, By Deployment Mode, By Value (USD Million), 2019-2031
Table 20 Kuwait Software as a Service (SaaS) Market Size, By Application, By Value (USD Million), 2019-2031
Table 21 Kuwait Software as a Service (SaaS) Market Size, By Industry Vertical, By Value (USD Million), 2019-2031
Table 22 South Africa Software as a Service (SaaS) Market Size, By Value (USD Million), 2019-2031
Table 23 South Africa Software as a Service (SaaS) Market Size, By Deployment Mode, By Value (USD Million), 2019-2031
Table 24 South Africa Software as a Service (SaaS) Market Size, By Application, By Value (USD Million), 2019-2031
Table 25 South Africa Software as a Service (SaaS) Market Size, By Industry Vertical, By Value (USD Million), 2019-2031
Table 26 Nigeria Software as a Service (SaaS) Market Size, By Value (USD Million), 2019-2031
Table 27 Nigeria Software as a Service (SaaS) Market Size, By Deployment Mode, By Value (USD Million), 2019-2031
Table 28 Nigeria Software as a Service (SaaS) Market Size, By Application, By Value (USD Million), 2019-2031
Table 29 Nigeria Software as a Service (SaaS) Market Size, By Industry Vertical, By Value (USD Million), 2019-2031
Table 30 Algeria Software as a Service (SaaS) Market Size, By Value (USD Million), 2019-2031
Table 31 Algeria Software as a Service (SaaS) Market Size, By Deployment Mode, By Value (USD Million), 2019-2031
Table 32 Algeria Software as a Service (SaaS) Market Size, By Application, By Value (USD Million), 2019-2031
Table 33 Algeria Software as a Service (SaaS) Market Size, By Industry Vertical, By Value (USD Million), 2019-2031
Table 34 Rest of Middle East and Africa Software as a Service (SaaS) Market Size, By Value (USD Million), 2019-2031
Table 35 Rest of Middle East and Africa Software as a Service (SaaS) Market Size, By Deployment Mode, By Value (USD Million), 2019-2031
Table 36 Rest of Middle East and Africa Software as a Service (SaaS) Market Size, By Application, By Value (USD Million), 2019-2031
Table 37 Rest of Middle East and Africa Software as a Service (SaaS) Market Size, By Industry Vertical, By Value (USD Million), 2019-2031
Table 38 Microsoft Corporation Company Overview
Table 39 Microsoft Corporation Financial Overview
Table 40 Oracle Corporation Company Overview
Table 41 Oracle Corporation Financial Overview
Table 42 Salesforce.com, Inc. Company Overview
Table 43 Salesforce.com, Inc. Financial Overview
Table 44 SAP SE Company Overview
Table 45 SAP SE Financial Overview
Table 46 Google LLC (Alphabet Inc.) Company Overview
Table 47 Google LLC (Alphabet Inc.) Financial Overview
Table 48 Adobe Inc. Company Overview
Table 49 Adobe Inc. Financial Overview
Table 50 IBM Corporation Company Overview
Table 51 IBM Corporation Financial Overview
Table 52 ServiceNow, Inc. Company Overview
Table 53 ServiceNow, Inc. Financial Overview
Table 54 Zoho Corporation Company Overview
Table 55 Zoho Corporation Financial Overview
Table 56 Sage Group plc Company Overview
Table 57 Sage Group plc Financial Overview
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