Global Cloud OSS BSS Market Size study & Forecast, by Solutions (OSS (Network Management & Orchestration, Resource Management, Analytics, & Assurance) and BSS (Billing & Revenue Management, Product Management)) by Cloud Type, by Operator Type and Regional

The Global Cloud OSS BSS Market is valued at approximately USD 42.02 billion in 2024 and is projected to grow at a CAGR of 5.20% over the forecast period 2025-2035, reaching nearly USD 73.39 billion by 2035. Cloud OSS (Operational Support Systems) and BSS (Business Support Systems) are vital pillars of telecom infrastructure that enable operators to manage networks, streamline operations, and monetize digital services efficiently. With the global telecommunications ecosystem being reshaped by 5G rollout, IoT proliferation, and edge computing, enterprises are compelled to transition from legacy on-premises systems toward agile, scalable, and cloud-native OSS/BSS frameworks. These solutions not only help in orchestrating complex network resources but also ensure seamless customer engagement and revenue assurance in an era where digital transformation dictates competitive advantage.

The momentum of the market is further accelerated by the demand for real-time analytics, automation, and personalized service delivery. Operators are striving to extract value from customer data while optimizing operational workflows, which has spurred significant adoption of AI-driven assurance and predictive analytics embedded within OSS solutions. According to industry estimates, telecom data traffic has surged manifold due to video streaming, remote work, and smart device integration, thereby driving the reliance on cloud-native OSS BSS. Nevertheless, challenges such as interoperability with legacy infrastructure, compliance with data privacy regulations, and high migration costs remain considerable barriers that vendors and operators must navigate throughout the forecast horizon.

The detailed segments and sub-segments included in the report are:

By Solutions:
• OSS

– Network Management & Orchestration

– Resource Management

– Analytics & Assurance
• BSS

– Billing & Revenue Management

– Product Management

By Cloud Type:
• Public Cloud
• Private Cloud
• Hybrid Cloud

By Operator Type:
• Mobile Operators
• Fixed-line Operators
• MVNOs (Mobile Virtual Network Operators)

By Region:

North America
• U.S.
• Canada

Europe
• UK
• Germany
• France
• Spain
• Italy
• ROE

Asia Pacific
• China
• India
• Japan
• Australia
• South Korea
• RoAPAC

Latin America
• Brazil
• Mexico

Middle East & Africa
• UAE
• Saudi Arabia
• South Africa
• Rest of Middle East & Africa

Among the solution categories, OSS is expected to dominate the market, capturing a substantial share owing to its indispensable role in network orchestration, assurance, and analytics. The shift to 5G and the surge in IoT deployments have intensified the need for highly automated and intelligent OSS platforms that can manage complex and dynamic networks in real time. Telecom operators are increasingly investing in cloud-native OSS to ensure flexibility, scalability, and faster rollout of next-generation services. Although BSS continues to evolve, OSS leads the growth trajectory, especially as operators look to integrate AI and automation for operational excellence.

When viewed from a revenue contribution perspective, BSS leads as the largest revenue-generating segment. Billing, revenue management, and product lifecycle management constitute the financial backbone of telecom enterprises, ensuring profitability and efficient monetization of services. As telecoms diversify into digital services, including cloud offerings, streaming, and enterprise connectivity solutions, robust BSS frameworks are indispensable. While BSS drives revenues today, OSS is expected to witness faster growth, fueled by the escalating need for network intelligence and automation. This interplay highlights a dual dynamic—BSS ensures financial control while OSS drives innovation and operational transformation.

The key regions considered for the Global Cloud OSS BSS Market study include Asia Pacific, North America, Europe, Latin America, and the Middle East & Africa. North America currently dominates the market in 2025, underpinned by early adoption of 5G networks, mature telecom infrastructure, and strategic partnerships between technology providers and operators. Europe follows closely, driven by regulatory pushes for digital transformation, cross-border connectivity initiatives, and investments in green, cloud-native solutions. Meanwhile, Asia Pacific is anticipated to be the fastest-growing region during the forecast period, fueled by the expanding subscriber base in China and India, rapid digitization, and government-backed 5G initiatives. Latin America and the Middle East & Africa, though relatively nascent in adoption, are steadily integrating cloud OSS BSS platforms to modernize legacy telecom systems and support growing digital economies.

Major market players included in this report are:
• Amdocs Limited
• Ericsson AB
• Huawei Technologies Co., Ltd.
• Nokia Corporation
• Netcracker Technology Corporation
• Accenture Plc
• Hewlett Packard Enterprise (HPE)
• Capgemini SE
• Oracle Corporation
• CSG Systems International Inc.
• IBM Corporation
• Infosys Limited
• Tata Consultancy Services (TCS)
• ZTE Corporation
• NEC Corporation

Global Cloud OSS BSS Market Report Scope:
• Historical Data – 2023, 2024
• Base Year for Estimation – 2024
• Forecast period - 2025-2035
• Report Coverage - Revenue forecast, Company Ranking, Competitive Landscape, Growth factors, and Trends
• Regional Scope - North America; Europe; Asia Pacific; Latin America; Middle East & Africa

The objective of the study is to define market sizes of different segments & countries in recent years and to forecast the values for the coming years. The report is designed to incorporate both qualitative and quantitative aspects of the industry within the countries involved in the study. The report also provides detailed information about crucial aspects, such as driving factors and challenges, which will define the future growth of the market. Additionally, it incorporates potential opportunities in micro-markets for stakeholders to invest, along with a detailed analysis of the competitive landscape and product offerings of key players. The detailed segments and sub-segments of the market are explained below:

Key Takeaways:
• Market Estimates & Forecast for 10 years from 2025 to 2035.
• Annualized revenues and regional-level analysis for each market segment.
• Detailed analysis of the geographical landscape with country-level analysis of major regions.
• Competitive landscape with information on major players in the market.
• Analysis of key business strategies and recommendations on future market approach.
• Analysis of the competitive structure of the market.
• Demand side and supply side analysis of the market.

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