
France: consumer survey
Description
France: consumer survey
The survey group was chosen to be representative of the mobile-internet-using population in France. We set quotas on age, gender and geographical spread to that effect. There were at least 1000 respondents.
Key Questions Answered in This Report
▪ What are the most significant factors that affect Net Promoter Scores (NPSs) for fixed broadband and mobile operators? Which operators score highly and why?
▪ What are the most significant drivers of fixed broadband and mobile churn and how can operators approach customer retention?
▪ What are the mobile and fixed broadband data usage patterns among respondents?
▪ What are the most popular pay-TV and video streaming services? Which services lead to high satisfaction scores and why?
Table of Contents
8 Pages
Analysis and key findings
Methodology and panel information
Pricing
Currency Rates
Questions or Comments?
Our team has the ability to search within reports to verify it suits your needs. We can also help maximize your budget by finding sections of reports you can purchase.