Indonesia Contract Cleaning Services Market- Growth, Share, Opportunities & Competitive Analysis, 2024 – 2032

Market Overview

The Indonesia Contract Cleaning Services Market is anticipated to expand from USD 1,963.33 million in 2023 to USD 3,319.20 million by 2032, registering a compound annual growth rate (CAGR) of 5.98%.

Market growth is being propelled by rapid urbanization, an increasing emphasis on cleanliness in commercial environments, and heightened awareness of hygiene across industries. The surge in real estate development—spanning residential, commercial, and industrial sectors—has significantly boosted the demand for professional cleaning services. Furthermore, the growing trend of outsourcing non-core business functions, such as cleaning, allows companies to concentrate on their core competencies, contributing to the market’s upward trajectory.

Environmental consciousness is also playing a pivotal role, with a rising preference for eco-friendly cleaning solutions prompting service providers to adopt sustainable practices. Additionally, the emergence of integrated facility management—which combines cleaning with broader maintenance services—is gaining momentum, as organizations prioritize healthier, more hygienic workspaces. These factors collectively point to steady and sustained growth in Indonesia’s contract cleaning services market throughout the forecast period.
Market Drivers
Growing Preference for Outsourcing

The increasing inclination of businesses to outsource cleaning services is a key driver of market growth in Indonesia. This shift is especially prominent in sectors such as hospitality, manufacturing, and retail, where maintaining cleanliness is critical to customer experience and operational efficiency.

By outsourcing to specialized cleaning firms, businesses benefit from cost savings, higher service quality, and operational flexibility. As indicated in recent reports on Indonesia’s Business Process Outsourcing (BPO) landscape, more organizations are opting to delegate non-core functions like cleaning, enabling them to streamline operations and improve focus on their strategic priorities. This outsourcing trend has become a strategic enabler, reinforcing the expansion of the contract cleaning services market.
Market Challenges
Labor Shortages and High Employee Turnover

A major hurdle for the Indonesian contract cleaning services industry is the persistent shortage of skilled labor and high employee turnover. The sector often faces challenges in attracting and retaining workers due to physically demanding work, relatively low wages, and limited growth opportunities.

High turnover disrupts service continuity and drives up recruitment and training costs. Moreover, reliance on part-time or temporary staff can compromise service consistency. To address these issues, companies need to implement more effective workforce strategies—such as offering competitive compensation, improved benefits, and clear career progression paths—to attract and retain a stable, skilled workforce.
Market Segmentation
By Service Type

Window Cleaning

Floor & Carpet Cleaning

Upholstery Cleaning

Post-Construction Cleaning

Other Services

By End-Use Sector

Residential

Commercial

Industrial

Healthcare & Medical Facilities

Educational Institutions

Hotels & Restaurants

Retail Outlets

Corporate Offices

Financial Institutions

Others

By Region

Java

Sumatra

Kalimantan

Sulawesi

Key Players in the Market

The Indonesian contract cleaning services market features both international and local players, including:

ABM Industries Inc.

Jani-King International Inc.

ISS Facility Services, Inc.

Sodexo Group

Pritchard Industries Inc.

Vanguard Cleaning Systems Inc.

Stanley Steemer International Inc.

Cleaning Services Group, Inc.

The ServiceMaster Company, LLC Show more