Unified Communication & Collaboration Market Research Report by Components (Services and Types), Types, Services, Deployment Mode, Organization Size, Vertical, State (Pennsylvania, Illinois, and Florida) - United States Forecast to 2027 - Cumulative Impac

The United States Unified Communication & Collaboration Market size was estimated at USD 3,332.67 million in 2021 and expected to reach USD 3,656.00 million in 2022, and is projected to grow at a CAGR 11.62% to reach USD 6,445.40 million by 2027.

Market Statistics:

The report provides market sizing and forecast across five major currencies - USD, EUR, JPY, GBP, AUD, CAD, and CHF. It helps organization leaders make better decisions when currency exchange data is readily available. In this report, the years 2019 and 2020 are considered historical years, 2021 as the base year, 2022 as the estimated year, and years from 2023 to 2027 are considered the forecast period.

Market Segmentation & Coverage:

This research report categorizes the Unified Communication & Collaboration to forecast the revenues and analyze the trends in each of the following sub-markets:

Based on Components, the market was studied across Services and Types.

Based on Types, the market was studied across IP Telephony, UCaaS, and Video Conferencing Systems. The IP Telephony is further studied across Hardware and Software. The UCaaS is further studied across Collaboration Platforms and Applications, Conferencing, Telephony, and Unified Messaging. The Video Conferencing Systems is further studied across Hardware and Solutions.

Based on Services, the market was studied across Professional Services and UC Managed Services.

Based on Deployment Mode, the market was studied across Hybrid Cloud, On-premises, and Public Cloud.

Based on Organization Size, the market was studied across Large Enterprises and Small & Medium-Sized Enterprises (SMEs).

Based on Vertical, the market was studied across BFSI, Education, Healthcare, IT & Telecom, Logistics & Transportation, Manufacturing, Media & Entertainment, Public Sector & Utilities, Retail & Consumer Goods, and Travel & Hospitality.

Based on State, the market was studied across California, Florida, Illinois, New York, Ohio, Pennsylvania, and Texas.

Cumulative Impact of

COVID-19:COVID-19 is an incomparable global public health emergency that has affected almost every industry, and the long-term effects are projected to impact the industry growth during the forecast period. Our ongoing research amplifies our research framework to ensure the inclusion of underlying COVID-19 issues and potential paths forward. The report delivers insights on COVID-19 considering the changes in consumer behavior and demand, purchasing patterns, re-routing of the supply chain, dynamics of current market forces, and the significant interventions of governments. The updated study provides insights, analysis, estimations, and forecasts, considering the COVID-19 impact on the market.

Competitive Strategic Window:

The Competitive Strategic Window analyses the competitive landscape in terms of markets, applications, and geographies to help the vendor define an alignment or fit between their capabilities and opportunities for future growth prospects. It describes the optimal or favorable fit for the vendors to adopt successive merger and acquisition strategies, geography expansion, research & development, and new product introduction strategies to execute further business expansion and growth during a forecast period.

FPNV Positioning Matrix:

The FPNV Positioning Matrix evaluates and categorizes the vendors in the Unified Communication & Collaboration Market based on Business Strategy (Business Growth, Industry Coverage, Financial Viability, and Channel Support) and Product Satisfaction (Value for Money, Ease of Use, Product Features, and Customer Support) that aids businesses in better decision making and understanding the competitive landscape.

Market Share Analysis:

The Market Share Analysis offers the analysis of vendors considering their contribution to the overall market. It provides the idea of its revenue generation into the overall market compared to other vendors in the space. It provides insights into how vendors are performing in terms of revenue generation and customer base compared to others. Knowing market share offers an idea of the size and competitiveness of the vendors for the base year. It reveals the market characteristics in terms of accumulation, fragmentation, dominance, and amalgamation traits.

Competitive Scenario:

The Competitive Scenario provides an outlook analysis of the various business growth strategies adopted by the vendors. The news covered in this section deliver valuable thoughts at the different stage while keeping up-to-date with the business and engage stakeholders in the economic debate. The competitive scenario represents press releases or news of the companies categorized into Merger & Acquisition, Agreement, Collaboration, & Partnership, New Product Launch & Enhancement, Investment & Funding, and Award, Recognition, & Expansion. All the news collected help vendor to understand the gaps in the marketplace and competitor’s strength and weakness thereby, providing insights to enhance product and service.

Company Usability Profiles:

The report profoundly explores the recent significant developments by the leading vendors and innovation profiles in the United States Unified Communication & Collaboration Market, including 8x8, Inc., Avaya Inc., Cisco Systems, Inc., Dialpad, Inc., Fuze, Inc., Google LLC, LogMeIn, Inc., Microsoft Corporation, RingCentral, Inc, Verizon, Vonage, and Zoom Video Communications, Inc..

The report provides insights on the following pointers:

1. Market Penetration: Provides comprehensive information on the market offered by the key players
2. Market Development: Provides in-depth information about lucrative emerging markets and analyze penetration across mature segments of the markets
3. Market Diversification: Provides detailed information about new product launches, untapped geographies, recent developments, and investments
4. Competitive Assessment & Intelligence: Provides an exhaustive assessment of market shares, strategies, products, certification, regulatory approvals, patent landscape, and manufacturing capabilities of the leading players
5. Product Development & Innovation: Provides intelligent insights on future technologies, R&D activities, and breakthrough product developments

The report answers questions such as:

1. What is the market size and forecast of the United States Unified Communication & Collaboration Market?
2. What are the inhibiting factors and impact of COVID-19 shaping the United States Unified Communication & Collaboration Market during the forecast period?
3. Which are the products/segments/applications/areas to invest in over the forecast period in the United States Unified Communication & Collaboration Market?
4. What is the competitive strategic window for opportunities in the United States Unified Communication & Collaboration Market?
5. What are the technology trends and regulatory frameworks in the United States Unified Communication & Collaboration Market?
6. What is the market share of the leading vendors in the United States Unified Communication & Collaboration Market?
7. What modes and strategic moves are considered suitable for entering the United States Unified Communication & Collaboration Market?

Please Note: PDF & Excel + Online Access - 1 Year

Companies Mentioned

8x8, Inc.
Avaya Inc.
Cisco Systems, Inc.
Dialpad, Inc.
Fuze, Inc.
Google LLC
LogMeIn, Inc.
Microsoft Corporation
RingCentral, Inc
Zoom Video Communications, Inc.

1. Preface
1.1. Objectives of the Study
1.2. Market Segmentation & Coverage
1.3. Years Considered for the Study
1.4. Currency & Pricing
1.5. Language
1.6. Limitations
1.7. Assumptions
1.8. Stakeholders
2. Research Methodology
2.1. Define: Research Objective
2.2. Determine: Research Design
2.3. Prepare: Research Instrument
2.4. Collect: Data Source
2.5. Analyze: Data Interpretation
2.6. Formulate: Data Verification
2.7. Publish: Research Report
2.8. Repeat: Report Update
3. Executive Summary
4. Market Overview
5. Market Insights
5.1. Market Dynamics
5.1.1. Drivers Wide adoption of cloud-based services in U.S. enterprises Rapid adoption of Unified Communication-as-a-Service in the U.S. businesses
5.1.2. Restraints Concerns regarding interoperability of unified communication & collaboration in the U.S. enterprises
5.1.3. Opportunities Increasing adoption of IoT in the devices by U.S. consumer Rising development of the innovative technologies in the U.S. for unified communication & collaboration
5.1.4. Challenges Issues of privacy concerns and data thefts of the important data in U.S. enterprises
5.2. Cumulative Impact of COVID-19
6. Unified Communication & Collaboration Market, by Components
6.1. Introduction
6.2. Services
6.3. Types
7. Unified Communication & Collaboration Market, by Types
7.1. Introduction
7.2. IP Telephony
7.2.1. Hardware
7.2.2. Software
7.3. UCaaS
7.3.1. Collaboration Platforms and Applications
7.3.2. Conferencing
7.3.3. Telephony
7.3.4. Unified Messaging
7.4. Video Conferencing Systems
7.4.1. Hardware
7.4.2. Solutions
8. Unified Communication & Collaboration Market, by Services
8.1. Introduction
8.2. Professional Services
8.3. UC Managed Services
9. Unified Communication & Collaboration Market, by Deployment Mode
9.1. Introduction
9.2. Hybrid Cloud
9.3. On-premises
9.4. Public Cloud
10. Unified Communication & Collaboration Market, by Organization Size
10.1. Introduction
10.2. Large Enterprises
10.3. Small & Medium-Sized Enterprises (SMEs)
11. Unified Communication & Collaboration Market, by Vertical
11.1. Introduction
11.2. BFSI
11.3. Education
11.4. Healthcare
11.5. IT & Telecom
11.6. Logistics & Transportation
11.7. Manufacturing
11.8. Media & Entertainment
11.9. Public Sector & Utilities
11.10. Retail & Consumer Goods
11.11. Travel & Hospitality
12. California Unified Communication & Collaboration Market
13. Florida Unified Communication & Collaboration Market
14. Illinois Unified Communication & Collaboration Market
15. New York Unified Communication & Collaboration Market
16. Ohio Unified Communication & Collaboration Market
17. Pennsylvania Unified Communication & Collaboration Market
18. Texas Unified Communication & Collaboration Market
19. Competitive Landscape
19.1. FPNV Positioning Matrix
19.1.1. Quadrants
19.1.2. Business Strategy
19.1.3. Product Satisfaction
19.2. Market Ranking Analysis
19.3. Market Share Analysis, By Key Player
19.4. Competitive Scenario
19.4.1. Merger & Acquisition
19.4.2. Agreement, Collaboration, & Partnership
19.4.3. New Product Launch & Enhancement
19.4.4. Investment & Funding
19.4.5. Award, Recognition, & Expansion
20. Company Usability Profiles
20.1. 8x8, Inc.
20.2. Avaya Inc.
20.3. Cisco Systems, Inc.
20.4. Dialpad, Inc.
20.5. Fuze, Inc.
20.6. Google LLC
20.7. LogMeIn, Inc.
20.8. Microsoft Corporation
20.9. RingCentral, Inc
20.10. Verizon
20.11. Vonage
20.12. Zoom Video Communications, Inc.
21. Appendix
21.1. Discussion Guide
21.2. License & Pricing

Download our eBook: How to Succeed Using Market Research

Learn how to effectively navigate the market research process to help guide your organization on the journey to success.

Download eBook
Cookie Settings