
Social Media Management Market by Component (Services, Solutions), Deployment Model (Cloud, On-Premise), Enterprise Size, Application, Industry Vertical - Global Forecast 2024-2030
Description
Social Media Management Market by Component (Services, Solutions), Deployment Model (Cloud, On-Premise), Enterprise Size, Application, Industry Vertical - Global Forecast 2024-2030
The Social Media Management Market size was estimated at USD 21.45 billion in 2023 and expected to reach USD 26.33 billion in 2024, at a CAGR 24.40% to reach USD 98.94 billion by 2030.
Global Social Media Management MarketSocial media management platform helps interact with the target audience and spread content across social media channels such as Facebook, Instagram, Twitter, LinkedIn, YouTube, and Pinterest. Social media management platforms have the potential to offer new opportunities for companies to increase their reach and visibility. This software also helps companies to measure and manage data gathered from all sorts of social platforms to analyze the reach of their data to the number of people, companies, or users and whether or not the targeted audience is appropriately engaging with the content. The end-users such as BFSI, retail, eCommerce, healthcare, telecom & IT, media & entertainment, and manufacturing are adopting social media software to reach their customers and be available on every social media platform. The growing need for businesses to advance their connections with customers is driving the growth of the social media management market. The growing preference for easy access and shorter forms of entertainment and media is expanding the usage of social media platforms. The data privacy and security issues with social media platforms are hampering the adoption across various end-use industries. The continuous incorporation of cutting-edge technologies such as AI, machine learning, and data analytics within social media platforms presents promising avenues for the expansion of the social media management market.Regional InsightsThe continuous increase in the adoption of smartphones and increasing digitalization across the countries in Asia-Pacific is creating a potential for the growth of social medial management market in the region. According to the GSM association, smartphone adoption is expected to reach 84% in India, 89% in Indonesia, 84% in Australia, 83% in Japan, 87% in Malaysia, 89% in Singapore, and 90% in South Korea by 2025. The increase in the number of small and medium enterprises and their efforts to provide excellent customer service is creating a platform for the growth of the social media management market in EMEA. According to the European Commission (EC), small and medium-sized enterprises (SMEs) are the backbone of Europe's economy, representing 99% of all European Union (EU) businesses. Around 100 million people are employed by small and medium-sized businesses, which account for more than half of Europe's GDP and are critical in adding value to every economic sector. The ongoing efforts by native market players to develop advanced social media management platforms across the Americas are expected to benefit the growth of the market in the region. For instance, in September 2022, Khoros and Talkwalker partnered to provide brands with world-class social media management, intelligence, and deep listening experience. The partnership enabled to combine the deepest intelligence with powerful engagement within the Khoros & Talkwalker platforms.
FPNV Positioning Matrix
The FPNV Positioning Matrix is pivotal in evaluating the Social Media Management Market. It offers a comprehensive assessment of vendors, examining key metrics related to Business Strategy and Product Satisfaction. This in-depth analysis empowers users to make well-informed decisions aligned with their requirements. Based on the evaluation, the vendors are then categorized into four distinct quadrants representing varying levels of success: Forefront (F), Pathfinder (P), Niche (N), or Vital (V).
Market Share Analysis
The Market Share Analysis is a comprehensive tool that provides an insightful and in-depth examination of the current state of vendors in the Social Media Management Market. By meticulously comparing and analyzing vendor contributions in terms of overall revenue, customer base, and other key metrics, we can offer companies a greater understanding of their performance and the challenges they face when competing for market share. Additionally, this analysis provides valuable insights into the competitive nature of the sector, including factors such as accumulation, fragmentation dominance, and amalgamation traits observed over the base year period studied. With this expanded level of detail, vendors can make more informed decisions and devise effective strategies to gain a competitive edge in the market.
Key Company Profiles
The report delves into recent significant developments in the Social Media Management Market, highlighting leading vendors and their innovative profiles. These include Adobe Inc., Altorise Ventures Pvt. Ltd., Buffer, Chatmeter, Inc., Cision US, Inc., Cloud Campaign Inc., Constant Contact, Inc., ContentStudio Inc., CreatorIQ by SocialEdge, Inc., Digimind, Digital Air Strike, Inc., Eclincher, Inc., Emplifi Inc., Fiverr International Ltd., Google LLC by Alphabet Inc., HeyOrca Inc., Hootsuite, HubSpot, Inc., International Business Machines Corporation, KAWO Technology Limited, Khoros, LLC, Later by Victory Square Media Inc., Loomly, Inc., MavSocial, Meltwater, NetBase Quid, Inc., Ocoya, Oktopost Technologies Inc., Onlypult, Oracle Corporation, Promo Republic, Qualtrics LLC, Salesforce, Inc., Semrush, Sendible Limited, SharpSpring, Simplified by IDG Communications, Inc., Slate Digital Inc., SOCi, Inc., SocialBee, SocialPilot Technologies Inc., Socinova, Sprinklr, Inc., Sprout Social, Inc., Swat.io GmbH, Synthesio, Inc., Talkwalker Inc., Thryv, Inc., Vendasta Technologies Inc., Vista Social LLC, and Zoho Corporation Pvt. Ltd..
Market Segmentation & Coverage
This research report categorizes the Social Media Management Market to forecast the revenues and analyze trends in each of the following sub-markets:
Component
Services
Solutions
Deployment Model
Cloud
On-Premise
Enterprise Size
Large Enterprises
Small & Medium Enterprises
Application
Competitive Intelligence
Customer Experience Management
Risk Management & Fraud Detection
Sales & Marketing Management
Industry Vertical
BFSI
Government & Public Sector
Healthcare & Life Science
IT & Telecom
Manufacturing
Media & Entertainment
Retail & eCommerce
Travel & Hospitality
Region
Americas
Argentina
Brazil
Canada
Mexico
United States
California
Florida
Illinois
New York
Ohio
Pennsylvania
Texas
Asia-Pacific
Australia
China
India
Indonesia
Japan
Malaysia
Philippines
Singapore
South Korea
Taiwan
Thailand
Vietnam
Europe, Middle East & Africa
Denmark
Egypt
Finland
France
Germany
Israel
Italy
Netherlands
Nigeria
Norway
Poland
Qatar
Russia
Saudi Arabia
South Africa
Spain
Sweden
Switzerland
Turkey
United Arab Emirates
United Kingdom
The report offers valuable insights on the following aspects:
1. Market Penetration: It presents comprehensive information on the market provided by key players.
2. Market Development: It delves deep into lucrative emerging markets and analyzes the penetration across mature market segments.
3. Market Diversification: It provides detailed information on new product launches, untapped geographic regions, recent developments, and investments.
4. Competitive Assessment & Intelligence: It conducts an exhaustive assessment of market shares, strategies, products, certifications, regulatory approvals, patent landscape, and manufacturing capabilities of the leading players.
5. Product Development & Innovation: It offers intelligent insights on future technologies, R&D activities, and breakthrough product developments.
The report addresses key questions such as:
1. What is the market size and forecast of the Social Media Management Market?
2. Which products, segments, applications, and areas should one consider investing in over the forecast period in the Social Media Management Market?
3. What are the technology trends and regulatory frameworks in the Social Media Management Market?
4. What is the market share of the leading vendors in the Social Media Management Market?
5. Which modes and strategic moves are suitable for entering the Social Media Management Market?
Note: PDF & Excel + Online Access - 1 Year
Table of Contents
197 Pages
- 1. Preface
- 1.1. Objectives of the Study
- 1.2. Market Segmentation & Coverage
- 1.3. Years Considered for the Study
- 1.4. Currency & Pricing
- 1.5. Language
- 1.6. Limitations
- 1.7. Assumptions
- 1.8. Stakeholders
- 2. Research Methodology
- 2.1. Define: Research Objective
- 2.2. Determine: Research Design
- 2.3. Prepare: Research Instrument
- 2.4. Collect: Data Source
- 2.5. Analyze: Data Interpretation
- 2.6. Formulate: Data Verification
- 2.7. Publish: Research Report
- 2.8. Repeat: Report Update
- 3. Executive Summary
- 4. Market Overview
- 4.1. Introduction
- 4.2. Social Media Management Market, by Region
- 5. Market Insights
- 5.1. Market Dynamics
- 5.1.1. Drivers
- 5.1.1.1. Exponential use of social media due to escalating use of smartphones
- 5.1.1.2. Rising need for the multi-level and multi-faceted insights for business developments
- 5.1.1.3. Surging need for better customer experience and identify ROI through social media strategy
- 5.1.2. Restraints
- 5.1.2.1. Lack of standardizations and laws in social media management platforms
- 5.1.3. Opportunities
- 5.1.3.1. Soar in adoption of social media management services by small and medium businesses
- 5.1.3.2. Proliferation of data generation amid significant use of different social media applications
- 5.1.4. Challenges
- 5.1.4.1. Regulatory and compliance complications in social media management
- 5.2. Market Segmentation Analysis
- 5.3. Market Trend Analysis
- 5.4. Cumulative Impact of High Inflation
- 5.5. Porter’s Five Forces Analysis
- 5.5.1. Threat of New Entrants
- 5.5.2. Threat of Substitutes
- 5.5.3. Bargaining Power of Customers
- 5.5.4. Bargaining Power of Suppliers
- 5.5.5. Industry Rivalry
- 5.6. Value Chain & Critical Path Analysis
- 5.7. Regulatory Framework
- 6. Social Media Management Market, by Component
- 6.1. Introduction
- 6.2. Services
- 6.3. Solutions
- 7. Social Media Management Market, by Deployment Model
- 7.1. Introduction
- 7.2. Cloud
- 7.3. On-Premise
- 8. Social Media Management Market, by Enterprise Size
- 8.1. Introduction
- 8.2. Large Enterprises
- 8.3. Small & Medium Enterprises
- 9. Social Media Management Market, by Application
- 9.1. Introduction
- 9.2. Competitive Intelligence
- 9.3. Customer Experience Management
- 9.4. Risk Management & Fraud Detection
- 9.5. Sales & Marketing Management
- 10. Social Media Management Market, by Industry Vertical
- 10.1. Introduction
- 10.2. BFSI
- 10.3. Government & Public Sector
- 10.4. Healthcare & Life Science
- 10.5. IT & Telecom
- 10.6. Manufacturing
- 10.7. Media & Entertainment
- 10.8. Retail & eCommerce
- 10.9. Travel & Hospitality
- 11. Americas Social Media Management Market
- 11.1. Introduction
- 11.2. Argentina
- 11.3. Brazil
- 11.4. Canada
- 11.5. Mexico
- 11.6. United States
- 12. Asia-Pacific Social Media Management Market
- 12.1. Introduction
- 12.2. Australia
- 12.3. China
- 12.4. India
- 12.5. Indonesia
- 12.6. Japan
- 12.7. Malaysia
- 12.8. Philippines
- 12.9. Singapore
- 12.10. South Korea
- 12.11. Taiwan
- 12.12. Thailand
- 12.13. Vietnam
- 13. Europe, Middle East & Africa Social Media Management Market
- 13.1. Introduction
- 13.2. Denmark
- 13.3. Egypt
- 13.4. Finland
- 13.5. France
- 13.6. Germany
- 13.7. Israel
- 13.8. Italy
- 13.9. Netherlands
- 13.10. Nigeria
- 13.11. Norway
- 13.12. Poland
- 13.13. Qatar
- 13.14. Russia
- 13.15. Saudi Arabia
- 13.16. South Africa
- 13.17. Spain
- 13.18. Sweden
- 13.19. Switzerland
- 13.20. Turkey
- 13.21. United Arab Emirates
- 13.22. United Kingdom
- 14. Competitive Landscape
- 14.1. FPNV Positioning Matrix
- 14.2. Market Share Analysis, By Key Player
- 14.3. Competitive Scenario Analysis, By Key Player
- 14.3.1. Merger & Acquisition
- 14.3.1.1. Keywords acquires US social media agency Digital Media Management
- 14.3.1.2. PA Media Group acquires social media agency Hydrogen
- 14.3.1.3. Piano Acquires SocialFlow to Connect Social Media Strategies to Customer Journey Orchestration
- 14.3.2. Agreement, Collaboration, & Partnership
- 14.3.2.1. Verint and Zoom Expand Partnership to Elevate Customer Experience Across the Enterprise with Zoom Contact Center.
- 14.3.2.2. Khoros and Talkwalker, partner to deliver seamless social media management and listening
- 14.3.2.3. Digimind and Facelift join forces to provide the most essential tools for successful social media growth
- 14.3.2.4. Salesforce and Sprout Social Partner to Manage Full Social
- 14.3.3. New Product Launch & Enhancement
- 14.3.3.1. Madison Digital to launch a creative social media division
- 14.3.3.2. Birdeye Launches Innovative Social Media Software for Local Brands and Businesses
- 14.3.4. Investment & Funding
- 14.3.4.1. Customer experience management platform Boomtown rebrands as OvationCXM, raises USD 20 million
- 15. Competitive Portfolio
- 15.1. Key Company Profiles
- 15.1.1. Adobe Inc.
- 15.1.2. Altorise Ventures Pvt. Ltd.
- 15.1.3. Buffer
- 15.1.4. Chatmeter, Inc.
- 15.1.5. Cision US, Inc.
- 15.1.6. Cloud Campaign Inc.
- 15.1.7. Constant Contact, Inc.
- 15.1.8. ContentStudio Inc.
- 15.1.9. CreatorIQ by SocialEdge, Inc.
- 15.1.10. Digimind
- 15.1.11. Digital Air Strike, Inc.
- 15.1.12. Eclincher, Inc.
- 15.1.13. Emplifi Inc.
- 15.1.14. Fiverr International Ltd.
- 15.1.15. Google LLC by Alphabet Inc.
- 15.1.16. HeyOrca Inc.
- 15.1.17. Hootsuite
- 15.1.18. HubSpot, Inc.
- 15.1.19. International Business Machines Corporation
- 15.1.20. KAWO Technology Limited
- 15.1.21. Khoros, LLC
- 15.1.22. Later by Victory Square Media Inc.
- 15.1.23. Loomly, Inc.
- 15.1.24. MavSocial
- 15.1.25. Meltwater
- 15.1.26. NetBase Quid, Inc.
- 15.1.27. Ocoya
- 15.1.28. Oktopost Technologies Inc.
- 15.1.29. Onlypult
- 15.1.30. Oracle Corporation
- 15.1.31. Promo Republic
- 15.1.32. Qualtrics LLC
- 15.1.33. Salesforce, Inc.
- 15.1.34. Semrush
- 15.1.35. Sendible Limited
- 15.1.36. SharpSpring
- 15.1.37. Simplified by IDG Communications, Inc.
- 15.1.38. Slate Digital Inc.
- 15.1.39. SOCi, Inc.
- 15.1.40. SocialBee
- 15.1.41. SocialPilot Technologies Inc.
- 15.1.42. Socinova
- 15.1.43. Sprinklr, Inc.
- 15.1.44. Sprout Social, Inc.
- 15.1.45. Swat.io GmbH
- 15.1.46. Synthesio, Inc.
- 15.1.47. Talkwalker Inc.
- 15.1.48. Thryv, Inc.
- 15.1.49. Vendasta Technologies Inc.
- 15.1.50. Vista Social LLC
- 15.1.51. Zoho Corporation Pvt. Ltd.
- 15.2. Key Product Portfolio
- 16. Appendix
- 16.1. Discussion Guide
- 16.2. License & Pricing
- FIGURE 1. SOCIAL MEDIA MANAGEMENT MARKET RESEARCH PROCESS
- FIGURE 2. SOCIAL MEDIA MANAGEMENT MARKET SIZE, 2023 VS 2030
- FIGURE 3. SOCIAL MEDIA MANAGEMENT MARKET SIZE, 2018-2030 (USD MILLION)
- FIGURE 4. SOCIAL MEDIA MANAGEMENT MARKET SIZE, BY REGION, 2023 VS 2030 (%)
- FIGURE 5. SOCIAL MEDIA MANAGEMENT MARKET SIZE, BY REGION, 2023 VS 2024 VS 2030 (USD MILLION)
- FIGURE 6. SOCIAL MEDIA MANAGEMENT MARKET DYNAMICS
- FIGURE 7. SOCIAL MEDIA MANAGEMENT MARKET SIZE, BY COMPONENT, 2023 VS 2030 (%)
- FIGURE 8. SOCIAL MEDIA MANAGEMENT MARKET SIZE, BY COMPONENT, 2023 VS 2024 VS 2030 (USD MILLION)
- FIGURE 9. SOCIAL MEDIA MANAGEMENT MARKET SIZE, BY DEPLOYMENT MODEL, 2023 VS 2030 (%)
- FIGURE 10. SOCIAL MEDIA MANAGEMENT MARKET SIZE, BY DEPLOYMENT MODEL, 2023 VS 2024 VS 2030 (USD MILLION)
- FIGURE 11. SOCIAL MEDIA MANAGEMENT MARKET SIZE, BY ENTERPRISE SIZE, 2023 VS 2030 (%)
- FIGURE 12. SOCIAL MEDIA MANAGEMENT MARKET SIZE, BY ENTERPRISE SIZE, 2023 VS 2024 VS 2030 (USD MILLION)
- FIGURE 13. SOCIAL MEDIA MANAGEMENT MARKET SIZE, BY APPLICATION, 2023 VS 2030 (%)
- FIGURE 14. SOCIAL MEDIA MANAGEMENT MARKET SIZE, BY APPLICATION, 2023 VS 2024 VS 2030 (USD MILLION)
- FIGURE 15. SOCIAL MEDIA MANAGEMENT MARKET SIZE, BY INDUSTRY VERTICAL, 2023 VS 2030 (%)
- FIGURE 16. SOCIAL MEDIA MANAGEMENT MARKET SIZE, BY INDUSTRY VERTICAL, 2023 VS 2024 VS 2030 (USD MILLION)
- FIGURE 17. AMERICAS SOCIAL MEDIA MANAGEMENT MARKET SIZE, BY COUNTRY, 2023 VS 2030 (%)
- FIGURE 18. AMERICAS SOCIAL MEDIA MANAGEMENT MARKET SIZE, BY COUNTRY, 2023 VS 2024 VS 2030 (USD MILLION)
- FIGURE 19. UNITED STATES SOCIAL MEDIA MANAGEMENT MARKET SIZE, BY STATE, 2023 VS 2030 (%)
- FIGURE 20. UNITED STATES SOCIAL MEDIA MANAGEMENT MARKET SIZE, BY STATE, 2023 VS 2024 VS 2030 (USD MILLION)
- FIGURE 21. ASIA-PACIFIC SOCIAL MEDIA MANAGEMENT MARKET SIZE, BY COUNTRY, 2023 VS 2030 (%)
- FIGURE 22. ASIA-PACIFIC SOCIAL MEDIA MANAGEMENT MARKET SIZE, BY COUNTRY, 2023 VS 2024 VS 2030 (USD MILLION)
- FIGURE 23. EUROPE, MIDDLE EAST & AFRICA SOCIAL MEDIA MANAGEMENT MARKET SIZE, BY COUNTRY, 2023 VS 2030 (%)
- FIGURE 24. EUROPE, MIDDLE EAST & AFRICA SOCIAL MEDIA MANAGEMENT MARKET SIZE, BY COUNTRY, 2023 VS 2024 VS 2030 (USD MILLION)
- FIGURE 25. SOCIAL MEDIA MANAGEMENT MARKET, FPNV POSITIONING MATRIX, 2023
- FIGURE 26. SOCIAL MEDIA MANAGEMENT MARKET SHARE, BY KEY PLAYER, 2023
Pricing
Currency Rates
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