Middle East and Africa Online Payment Methods 2019

Middle East and Africa Online Payment Methods 2019

MENA E-Commerce sees cash on delivery challenged by cards and mobile wallets

In Saudi Arabia and the UAE, cash is used by digital buyers

Online shoppers in countries such as Saudi Arabia and the UAE use cash on delivery as their top payment method. Notwithstanding, consumers are adapting more and more to paying online, suggests a survey mentioned in the yStats.com report.

African online shoppers’ payment preferences vary

There is a great deal of diversity amidst digital buyers’ preferences of payment means in Africa. South Africa is distinct, where most shoppers paying online use credit or debit cards. This is juxtaposed with Egypt, where digital wallets are popular, and then again with Uganda, where mobile money services take the top seat, quotes the yStats.com report.

The ground work is laid for mobile payment growth in the Middle East and Africa

Adoption rates for mobile payment are increasing in the region, compelled by MENA’s mobile wallet usage and Sub-Saharan Africa’s mobile money popularity. The yStats.com publication cites that mobile wallet solutions like Apple Pay and Google Pay are being rolled out in the region, with latest developments in Saudi Arabia and the UAE.


1. Management Summary
2. Global Developments
Payment Methods Accepted in Online Stores, in % of Online Stores, February 2018
Reasons For Not Shopping Online, incl. Payment-Related, in % of Internet Users Who Do Not Shop Online, Q1 2017 & Q1 2018
Breakdown of Card Payments by E-Commerce and POS Payments, in %, 2016 & 2022f
Online Payment Fraud Losses, in USD billion, 2018e & 2023f
Share of Respondents Who Would be Willing to Use Fingerprint or Other Biometric to Secure Their Payment Details, in %, 2018
Mobile Payment User Penetration, by Region, in % of Internet Users, Q4 2017
Proximity Mobile Payment User Penetration, by Region, in % of Smartphone Users, 2017-2022f
Share of Internet Users Who Are Likely To Use Mobile Payment Next Year, in % of Internet Users, by Region, Q1 2017 & Q1 2018
Share of Internet Users Who Are Likely To Use Mobile Payment Next Year, in % of Internet Users, by Selected Countries, Q1 2018
Number of Contactless Payment Users of Apple Pay, Samsung Pay, Google Pay and Other OEM Pay, in millions, 2018e & 2020f
Retail Spending at Frictionless Payment Stores, in USD million, 2018e & 2023f
IoT Payments, in USD billion, 2018e & 2023f
IoT Payments, in USD billion, by Connected Car and Connected Home Device Payments, 2021f
3. Middle East & Africa Regional
Online and Mobile Payment Trends and News about Players, February 2019
Financial Inclusion Indicators, incl. Financial Institution Account, Debit Card, Credit Card and Mobile Money Account Ownership, in % of Population 15+, by Selected Countries in the Middle East, 2017
Financial Inclusion Indicators, incl. Financial Institution Account, Debit Card, Credit Card and Mobile Money Account Ownership, in % of Population, by Selected Countries in Africa, 2017
Share of Internet Users Who Used Smartphone to Pay for Goods and Services, in %, Q4 2017
Proximity Mobile Payment User Penetration, in % of Smartphone Users, 2017-2022f
4. Middle East
4.1. UAE
Share of Online Shoppers Paying by Cash on Delivery, in %, April 2018
Breakdown of Payment Methods Used in E-Commerce, in % of Respondents, 2017 & 2018
Top 5 Payment Methods Used in Cross-Border E-Commerce, in % of Cross-Border Online Shoppers, May 2018
Top 5 Drivers for Paying by Card in E-Commerce, in % of Respondents, February 2018
Top 5 Drivers for Paying by Cash on Delivery in E-Commerce, in % of Respondents, February 2018
Breakdown of Trust in Online Shopping and Online Payments, in % of Respondents, February 2018
Breakdown of Frequency of Using Contactless Cards, in % of Respondents Who Use Contactless Cards, and Share of Non-Users Who Are Likely to Start Using Contactless Cards in Near Future, in %, February 2018
Breakdown of Frequency of Using Digital Wallets, in % of Respondents Who Use Digital Wallets, and Share of Non-Users Who Are Likely to Start Using Digital Wallets in Near Future, in %, February 2018
Product Categories Paid with Contactless Cards (In-Store) and with Digital Wallets (In-Store and Online), in % of Respondents Using the Respective Method, February 2018
Mobile Wallet Market Size, in USD million, 2016 & 2022f
Overview of Selected Mobile Wallets, incl. Company and Launch Date, January 2019
4.2. Saudi Arabia
Payment Methods Used in E-Commerce, in % of Online Shoppers, 2017
Payment Methods Used in E-Commerce, in % of Online Shoppers, by Age and Gender, 2017
Top Drivers of Online Shopping, incl. Payment-Related, by Product Category, in % of Online Shoppers, 2017
4.3. Israel
Breakdown of Payment Methods Used in E-Commerce, in % of Online Shoppers, 2018e
Top 5 Payment Methods Used in Cross-Border E-Commerce, in % of Cross-Border Online Shoppers, May 2018
4.4. Morocco
Barriers to Shopping Online, incl. Payment-Related, in % of Internet Users, March 2018
Problems Encountered When Shopping Online, incl. Payment-Related, in % of Online Shoppers, March 2018
4.5. Lebanon
Share of Online Shoppers Paying Online Compared to Cash on Delivery, in %, 2017
List of Selected Payment Providers, by Category, August 2018
4.6. Bahrain
Barriers to Shopping Online, incl. Payment-Related, in % of Non-Online Shoppers, 2016 & 2017
5. Africa
5.1. South Africa
Breakdown of Payment Methods Preferred in E-Commerce, in % of Online Shoppers, 2017 & 2018
Breakdown of Factors That Would Encourage to Shop Online More, incl. Payment-Related, in % of Online Shoppers, August 2018
Breakdown of Barriers to E-Commerce, incl. Payment-Related, in % of Internet Users Who Do Not Shop Online, August 2018
Breakdown of Types of Purchases for Which Non-Online Shoppers Would be Most Comfortable to Make Their First Online Payment, in % of Internet Users Who Do Not Shop Online, August 2018
Payment Methods Used in Cross-Border E-Commerce, in % of Cross-Border Online Shoppers, May 2018
Breakdown of Likelihood of Using Mobile Payments Next Year, in % of Internet Users, Q1 2018
5.2. Egypt
Top 5 Payment Methods Used in Cross-Border E-Commerce, in % of Cross-Border Online Shoppers, May 2018
Breakdown of Likelihood of Using Mobile Payments Next Year, in % of Internet Users, Q1 2018
5.3. Nigeria
Share of Adults Who Made at Least One Digital Purchase in the Last 12 Month, in % of Adults, October 2018
Top 5 Payment Methods Used in Cross-Border E-Commerce, in % of Cross-Border Online Shoppers, May 2018
Value and Number of Internet (Web) and Mobile Payment Transactions, in NGN billion and in millions, 2011- 2018
Breakdown of Likelihood of Using Mobile Payments Next Year, in % of Internet Users, Q1 2018
5.4. Kenya
Mobile Payment Statistics, incl. Number of Transactions, in Millions, Value of Transactions, in KES Billion, Number of Accounts, in Millions, and Number of Agents, in Thousands, 2008 – 2018
Breakdown of Likelihood of Using Mobile Payments Next Year, in % of Internet Users, Q1 2018
5.5. Tunisia
Breakdown of Likelihood of Using Mobile Payments Next Year, in % of Internet Users, Q1 2018
5.6. Namibia
Share of Online Shoppers Paying Online Compared to Cash on Delivery, in %, 2017
5.7. Uganda
Breakdown of Payment Methods Preferred in E-Commerce, in % of Online Shoppers, 2017

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