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Global Online Payment Methods: Full Year 2015

Global Online Payment Methods: Full Year 2015

The adoption of new online payment methods worldwide is driven by improved security and value-added features

In 2015, credit card continued to lead as the major non-cash payment method used by more than half of global online shoppers to pay for purchases made via the Internet, according to the new report by yStats.com. However, alternative payment methods, such as digital wallets and bank transfers follow closely and even beat credit cards in terms of usage by online shoppers in multiple advanced and emerging markets. Furthermore, cash on delivery was still widely used by online shoppers in many countries of Eastern Europe, the Middle East and Asia last year.

When it comes to the adoption of new online and mobile payment methods, the top two considerations of global consumers are data privacy and security, with value-added services such as ability to monitor spending following in third rank. More than half of consumers surveyed across all global regions revealed that they were worried about their personal information when using mobile payment apps and only a quarter of them were sure that mobile payments were absolutely secure. Even in the most advanced markets, such as the USA, the majority of online shoppers preferred to pay with credit card online, but only one third of them believed that it was the safest way to pay, according to a 2015 survey cited in yStats.com’s report.

Another finding highlighted in the report by yStats.com is that competition in global online and mobile payments remains intense. American Express and Visa each launched an express online checkout service to rival PayPal. At the same time, Apple, Google and Samsung are advancing their mobile payment offerings, while Facebook released a peer-to-peer mobile payment service. As global B2C E-Commerce and mobile shopping markets continue to grow, payment providers, banks and merchants are expected to rival each other and enter partnerships to further provide global shoppers with the most secure and convenient payment methods.

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1. Management Summary
2. Global
Online and Mobile Payment Trends and News about Players, H1 2015
Online and Mobile Payment Trends and News about Players, H2 2015
Breakdown of E-Commerce Sales by Cards and Alternative Payment Methods, by Region, in %, 2014 & 2019f
Non-Cash Payment Methods Used in Online Shopping, in % of Online Shoppers, 2015
Share of Online Shoppers Paying with Cash on Delivery, in %, by Selected Emerging Markets, 2015
Share of Online Shoppers Who Would Drop out of Purchase if the Preferred Method is Displayed on the Website but is not Available at the Checkout, in %, September 2015
Share of Consumers Who Are Satisfied with the Payment Methods Used, by POS, Browser and Mobile, in % of Consumers in Selected Developed Countries, June 2015
Payment Methods Used in M-Commerce, in % of Surveyed Mobile Phone Users, February 2015
Mobile Payment User Penetration, in % of Shoppers, by Selected Regions and the USA, 2014
Main Criteria For Adopting Innovative Payment Methods, in % of Consumers in Selected Developed Countries, by Very Important and Rather Important, June 2015
Perception of Security of Mobile Payments, by Selected Regions, and by Age Group, in % of Shoppers, 2014
Mobile Payment Users Penetration, by Product/Service Category, by UK, France, Germany, Italy, USA, Japan, Australia, Spain, China, in % of Mobile Phone Users, 2014
Types of Mobile Payments Used for Purchasing Non-Digital Goods, by UK, France, Germany, Italy, USA, Japan, Australia, Spain, China, in % of Mobile Phone Users, 2014
Types of Mobile Payments Used for Purchasing Non-Digital Services, by UK, France, Germany, Italy, USA, Japan, Australia, Spain, China, in % of Mobile Phone Users, 2014
Share of Online Shoppers Who Would Use Digital Currency, in % of Online Shoppers, by Selected Countries and Territories, 2014
3. Asia-Pacific
3.1. Regional
Share of Online Shoppers Paying with Cash on Delivery and Share of Online Shoppers Paying with Credit and Debit Cards for Online Purchases, in %, August 2015
Digital Payment Methods Used, by Emerging and Developed Markets, in % of Consumers, August 2015
3.2. China
Online and Mobile Payment Trends and News about Players, H1 2015
Online and Mobile Payment Trends and News about Players, H2 2015
Payment Methods Used in Online Shopping, in % of Online Shoppers, 2014
Third-Party Online Payment GMV, in CNY trillion, and in % Year-on-Year Change, 2012 - 2018f
Breakdown of Third-Party Online Payment GMV, in %, and Total, in CNY trillion, Q2 2014 - Q2 2015
Number of Online Payment Users, in millions and in % Share of Internet Users, December 2012, December 2013, December 2014, June 2015
Breakdown of Third-Party Online Payment GMV, by Providers, in %, 2013 & 2014
Third-Party Mobile Payment GMV, in CNY trillion, and in % Year-on-Year Change, 2012 - 2018f
Third-Party Mobile Payment GMV, in CNY billion, and in % Year-on-Year Change, Q3 2014 - Q3 2015
Number of Mobile Payment Users, in millions and in % Share of Mobile Internet Users, December 2014 & June 2015
Breakdown of Third-Party Mobile Payment Transaction Volume, by Provider, in %, 2014 & Q3 2015
3.3. Japan
Payment Methods Used in Online Shopping, in % of Online Shoppers, January 2015
Breakdown of Most Used Online Payment Methods, in % of Online Payment Users, July 2015
Breakdown of Preferred Devices Used for Making Online and Mobile Payments, in % of Online Payment Users, by Age Group and Total, July 2015
Mobile Wallet Penetration, in % of Mobile Phone Owners, and Mobile Wallet Use, in % of Mobile Wallet Owners, August 2015
Value of Electronic Money Transactions, in JPY trillion, 2014 & 2021f
3.4. South Korea
Payment Methods Used in Online Shopping, in % of Online Shoppers, October 2015
Activities Carried out via Mobile Instant Messengers, incl. Payment, in % of Mobile Instant Messenger Users, August 2015
Share of Customers Who Have Used Mobile Payment Tools, in %, August 2015
3.5. Australia
Selected Payment Methods Used in Financial Transactions, incl. BPAY and Online Banking, in % of Adults, 2008, 2011, 2014
Breakdown of Awareness and Usage of Mobile Payments, in % of Smartphone Users, February 2015
Number of Contactless Cards, in millions, 2010, 2014 & 2019f
Share of Shoppers Preferring to Use Contactless Payments, by Selected Regions, in %, October 2015
3.6. India
Payment Methods Used in Online Shopping, in % of Online Shoppers, 2015
Breakdown of Preferred Payment Methods in B2C E-Commerce, in % of Online Shoppers, 2014
Payment Methods Used in Cross-Border Online Shopping, in % of Cross-Border Online Shoppers, November 2015
Value and Volume of Payment Transactions by Selected Non-Cash Payment Methods, incl. Mobile Wallets, in millions and in INR billion, FY 2014-2015 & First 8 Months of FY 2015-2016
3.7. Indonesia
Online Payment Methods Used in Online Shopping, in % of Online Shoppers, 2014
Breakdown of Preferred Payment Methods in Online Shopping, in % of Online Shoppers, 2014
3.8. Thailand
Payment Methods Used in Online Shopping, in % of Online Shoppers, May 2015
4. North America
4.1. Regional
Digital Payment Methods Used at Least Weekly, in % of Consumers, 2015 & 2020f
Services that Would Encourage the Use of Mobile Payments, in % Consumers Not Using Mobile Payments, July 2015
Breakdown of Usage of Peer-to-Peer Mobile Payment Applications, by Frequency, in % of Consumers, July 2015
4.2. USA
Online and Mobile Payment Trends and News about Players, H1 2015
Online and Mobile Payment Trends and News about Players, H2 2015
Payment Methods Used in Online Shopping and Payment Methods Perceived as the Safest Way to Pay in Online Shopping, in % of Online Shoppers, September 2015
Breakdown of Likelihood of Loading Card Information on a Mobile Device or Mobile Wallet to Make Purchases, by Credit Card and Debit Card, in % of Consumers, September 2015
Breakdown of Most Preferred Payment Methods in Online Shopping, in % of Online Shoppers, 2014
Breakdown of Most Preferred Payment Methods in Online Shopping, in % of Online Shoppers, 2014
Companies Most Trusted with Payment and Personal Information, in % of Online Shoppers, October 2014
Average Annual Spending on Fraud Prevention and Chargebacks, in USD million and in % of Operating Budget, by Online Retailer Type, 2015
Value of Remote Mobile Retail Payments, in USD billion, 2014 & 2019f
Number of Establishments Accepting Contactless Payments, in %, 2015, 2017f & 2019f
Proximity Mobile Payment Transaction Value, in USD billion, and in % Year-on-Year Change, 2014 - 2019f
Number of Proximity Mobile Payment Users, in millions and in % of Smartphone Users, 2014 - 2019f
Number of Peer-to-Peer Mobile Payment Users, in millions, and in % of Mobile Device Owners, 2013 - 2018f
Payment Methods Used to Conduct Peer-to-Peer Payments, in % of Consumers, May 2015
Share of Adults Who Used Mobile Payment, in %, 2013 & 2014
Payment Methods Used When Conducting Mobile Payments, in % of Respondents, 2014
Types of Mobile Payments Conducted In-Store, in % of Mobile Payment Users, 2014
Mobile Payment Services Used, in % of Respondents, 2014
4.3. Canada
Breakdown of Most Used Payment Methods in Online Shopping, in % of Online Shoppers, April 2015
Breakdown of E-Commerce Payment Volume and Value by Payment Methods, in %, 2014
Breakdown of Payment Transaction Volume and Value by Payment Methods, incl. Online Transfers, in millions and in CAD million, 2011 & 2014
Share of Smartphone Users Who Are Aware of Mobile Payments, in %, 2014 & 2015
Interest in Payment-Related Mobile Features, by High Interest and Low Interest, in % of Respondents, April 2015
Use of Alternative Payment Methods, incl. Mobile, by Gender and Age, in % of Respondents, 2013
5. Europe
5.1. Regional
Payment Methods Preferred in Online Shopping, in % of Online Shoppers, by Belgium, Germany, France, Italy, the Netherlands, the Nordics, Poland, Spain and the UK, April 2015
Contactless Issuance and Acceptance Penetration Levels in the EU, by Country, in % of Cards and in % of Points of Interaction, Q2 2015
5.2. Western Europe
5.2.1. UK
Online and Mobile Payment Trends and News about Players, H1 2015
Online and Mobile Payment Trends and News about Players, H2 2015
Breakdown of Volume and Value of Online Card Payments, by Sectors, in %, April 2015
Number and Value of Contactless Transactions, in millions and in GBP million, by Debit and Credit Cards, January 2015 - November 2015
Breakdown of Awareness of Mobile Wallets/Mobile Payments, in % of Consumers, by Selected Age Groups, February 2015
Companies Most Trusted With Provision of Mobile Digital Wallet, in % of Internet Users Owing an iPhone, Q1 2015
5.2.2. Germany
Online and Mobile Payment Trends and News about Players, H1 2015
Online and Mobile Payment Trends and News about Players, H2 2015
Breakdown of Payment Methods Preferred in Online Shopping, in % of Online Shoppers, by Gender, September 2015
Payment Methods Used in Online Shopping, in % of Online Shoppers, 2011 & 2014
Breakdown of Interactive Retail Sales by Payment Methods, in EUR billion and in %, 2013 & 2014
Breakdown of Frequency of Usage of Payment Methods in Mobile Shopping, in % of Mobile Shoppers, September 2015
Breakdown of Awareness of Mobile Payments, by Type, in % of Smartphone Users, September 2015
5.2.3. France
Payment Methods Most Used in B2C E-Commerce, in % of Online Shoppers, Q1 2014 & H1 2015
Value of Online Bank Card Payment Transactions, in EUR billion, 2013 & 2014
Value of Online Bank Card Payment Transactions, in EUR billion, and in % Year-on-Year Change, Q1 2015 - Q3 2015
3D-Secure Transactions’ Share of Online Payment Transactions, in %, April & October 2011 - 2015
Number of Payment Transactions with Contactless Payment Cards, in millions, September 2014 & September 2015
5.2.4. Spain
Payment Methods Most Preferred in Online Shopping, in % of Online Shoppers, May 2015
Payment Methods Used in Online Shopping, in % of Online Shoppers, 2014
Breakdown of Attitudes to Mobile Payments, in % of Consumers, 2014
5.2.5. Italy
Payment Methods Preferred in Online Shopping, in % of Online Shoppers, July 2015
Breakdown of B2C E-Commerce Sales, by Payment Methods, in %, 2012 - 2015f
Breakdown of Digital Payments, by Electronic Payment with Credit Card, Online and Mobile, in %, 2013 & 2014
5.2.6. Netherlands
Breakdown of Online Purchases by Payment Methods, in %, H1 2014 & H1 2015
5.2.7. Sweden
Payment Methods Preferred in Online Shopping, in % of Online Shoppers, 2013 – 2015
5.3. Eastern Europe
5.3.1. Russia
Online and Mobile Payment Trends and News about Players, H1 2015
Online and Mobile Payment Trends and News about Players, H2 2015
Payment Methods Used in Online Shopping, in % of Online Shoppers, 2013 & 2014
Payment Methods Used in Online Shopping, in % of Online Shoppers, 2011 - 2014
Share of Online Shoppers Paying with Cash on Delivery and with Non-Cash Payment Methods, in %, 2014 & 2015
Online Payments Value, in RUB billion, 2013-2015e
Breakdown of Awareness of PayPass and PayWave Cards, in % of Young Consumers in the Two Largest Cities, Summer 2015
Share of NFC-Enabled Smartphones of Total Smartphones Sold, by Share of Units Sold and Share of Revenues, in %, 2012 - 2014 and Breakdown of Revenues from NFC Smartphone Sales by Brands, in %, 2014
5.3.2. Poland
Payment Methods Used in Online Shopping, in % of Individuals, 2014 & 2015
Payment Methods Used in Online Shopping, in % of Online Shoppers, 2014
Payment Methods Used When Paying via Mobile Phone, in % of Individuals Who Paid with Mobile Phone, October 2014
Share of Internet Users Who Are Aware of Mobile NFC Payments and Who Use Them, in %, September 2015
5.3.3. Turkey
Breakdown of Payment Methods Used in Online Shopping, in %, 2014
Number and Value of Domestic E-Commerce Transactions with Bank Cards, in millions and in TRY million, Q1 2013 - Q3 2015
Number and Value of Cross-Border E-Commerce Transactions with Bank Cards, in millions and in TRY million, Q1 2013 - Q1 2015
5.3.4. Greece
Breakdown of Payment Methods Used in Online Shopping, in %, July 2015
5.3.5. Czech Republic
Payment Methods Used in Online Shopping, in % of Online Shoppers, 2014 & 2015
6. Latin America
6.1. Regional
Payment Methods Most Used in Online Shopping, by Selected Countries and Total, in % of Online Shoppers, 2014
Motivation to Choose a Particular Payment Method for Using in Online Shopping the Most, in % of Online Shoppers Using This Method, 2014
6.2. Brazil
Online and Mobile Payment Trends and News about Players, H1 2015
Online and Mobile Payment Trends and News about Players, H2 2015
Breakdown of Payment Methods Used in Online Shopping, in % of Online Shoppers, October 2015
Payment Methods Most Used in Online Shopping, in % of Online Shoppers, 2014
Reasons for Not Shopping Online, in % of Internet Users Who Do Not Shop Online, incl. Payment-Related, 2014
Share of Online Payment Users Who Use Mobile Phones to Make Payments Online, in %, 2014 & 2015
Product Categories Paid for Online via Mobile Phone, in % of Online Payment Users Who Paid via Mobile Phone, 2015
6.3. Mexico
Payment Methods Used in Online Shopping, in % of Online Shoppers, June 2015
Breakdown of Online Payment Methods Used in Online Shopping, by Payment Method and Device Used, in % of Online Shoppers, Q1 2015
Breakdown of Offline Payment Methods Used in Online Shopping, by Payment Method and Device Used, in % of Online Shoppers, Q1 2015
Number of Online Payment Users, in millions and in % Year-on-Year Change, 2010 - 2014
Payment Methods Offered by Online Retailers, in % of Online Retailers, Q1 2015
Available Security and Control Features on Online Retail Websites, in % of Online Retailers, Q1 2015
Types of Products and Services Paid for Online, in % of Online Payment Users, 2010 - 2014
Probability of Using Mobile Payment in the Near Future, in % of Banked Consumers, June 2015
6.4. Argentina
Payment Methods Used in B2C E-Commerce, in % of Online Shoppers, 2013 & 2014
Share of Online Payment Users Who Use Mobile Phones to Make Payments Online, in %, 2014 & 2015
Product Categories Paid for Online, in % of Online Payment Users, 2015
6.5. Colombia
Payment Methods Most Used in Online Shopping, in % of Online Shoppers, 2014
6.6. Chile
Payment Methods Most Used in Online Shopping, in % of Online Shoppers, 2014
7. Middle East & Africa
7.1. Regional
Breakdown of Payment Methods Used in Online Shopping, by Egypt, Jordan, Kuwait, Lebanon, Saudi Arabia, and the UAE, 2015e
Share of Individuals Using Mobile Payments, in %, by Cameroon, Ivory Coast, Kenya, Morocco and Nigeria, October 2015
7.2. UAE
Online and Mobile Payment Trends and News about Players, 2015
Purposes of Using Online Payments, in % of Internet Users, Q2 2015
Share of Internet Users Who Would be Comfortable Using a Smartphone to Pay for Purchases of Goods and Services, in %, Q2 2015
7.3. South Africa
Share of Online Transactions Paid with Credit/Check Card, in %, 2015e
Share of Internet Users Not Shopping Online Due to Lack of Trust to Online Payment, in % of Respondents, 2014
Share of Payments for Online Purchases Made via Mobile Phone, in %, 2014
Shopping-Related Actions Carried out via Mobile Internet, incl. Payment, in % of Mobile Internet Users, August 2015
7.4. Nigeria
Mobile Payment Statistics, incl. Number of Transactions, in thousands, Value of Transactions, in NGN million, and In % Year-on-Year Change, H2 2012 - H1 2015 & July 2015 - November 2015
7.5. Morocco
Share of Online Shoppers Paying with Cash on Delivery, in %, 2015e
Number and Value of Online Payment Transactions Made with Credit Cards, in millions and in MAD million, by Domestic Credit Cards and Domestic and Foreign Credit Cards, First 9 Months of 2012 - First 9 Months of 2015
Share of Mobile Phone Users who Made a Purchase or Payment via Mobile Phone, in %, and Type of Purchase or Payment Made via Mobile Phone, in %, November 2014
Breakdown of Payment Methods Used to Pay for a Purchase via Mobile, % of Mobile Phone Owners who Made a Purchase or Payment via Mobile Phone, November 2014
7.6. Kenya
Breakdown of Payment Methods Used in Online Shopping, in % of Online Shoppers, Q3 2015
Mobile Payment Statistics, incl. Number of Transactions, in millions, Value of Transactions, in KES billion, Number of Customers, in millions, and Number of Agents, in thousands, 2008 - 2014 & First 10 Months of 2015

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