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Global Online Payment Methods: Full Year 2016

Global Online Payment Methods: Full Year 2016

yStats.com’s New Report: Online Payment Fraud Projected to Increase on a Global Scale

E-Commerce consumers have varying attitudes per region regarding online payment methods. Research in the yStats.com report reveals the multiplicity of these differences. For example, consumers from the Asia-Pacific and the Americas prefer to make online purchases via credit card, whereas online consumers from other areas have a preference towards alternative payment methods such as digital payment services or cash on delivery. Additionally, another survey conveys that online consumers prefer credit cards as the top payment method when buying cross-border, with online payment services such as E-Wallets coming in second.

Third party research cited in the yStats.com report relays that E-Wallets are the top payment method by share of E-Commerce sales worldwide, whereas credit cards come in second place. E-Wallets presumably outperform credit cards on a global scale due to China, the biggest online retail market in the world, where they account for over 50% of E-Commerce sales.

For both online retailers and consumers, payment security is a top concern, even in advanced markets such as the USA and the UK. yStats.com’s report includes estimations that losses due to online payment fraud will increase yearly at double digit rates by 2020.


1. Management Summary
2. Global Developments
Online and Mobile Payment Trends, H2 2016
Breakdown of E-Commerce Sales by Payment Methods, in %, 2015 & 2020f
Payment Methods Used in Online Shopping, in % of Online Shoppers, October 2015
Payment Methods Used in Online Shopping, by Regions, in % of Online Shoppers, October 2015
Top 3 Payment Methods Preferred in Cross-Border Online Shopping, in % of Cross-Border Online Shoppers, August 2016
Top 3 Considerations When Choosing a Payment Method in Cross-Border Online Shopping,
in % of Cross-Border Online Shoppers, August 2016
Reasons To Choose the Preferred Payment Method in Cross-Border Online Shopping, in % of Cross-Border Online Shoppers, 2016
Value of Online Payment Fraud, in USD billion, 2015 & 2020f
Breakdown of Online Payment Fraud by Segments, in % and in USD billion, 2020f
Security Authentication Features That Online Shoppers in the USA and the UK Would Consider Setting Up for Online Purchases in the Next 12 Months, in %, November 2016
Breakdown of the Number of Online Payment Options Offered, in % of Online Merchants, January 2016
Top 10 Merchant Acquirers, by Volume, in USD billion, 2015
Mobile Payments Share of Total Consumer Card Payments, in %, 2016e & 2021f
Breakdown of Mobile Payments by Usage Case, by Europe and North America, 2016e
Mobile Proximity Payment Transaction Value, in USD billion, 2014 & 2019f
Number of Proximity Mobile Payment Users, in millions, 2014 – 2019f
Mobile P2P Money Transfer Transaction Value, in USD billion, 2014 & 2019f
Number of Mobile P2P Money Transfer Users, in millions, 2014 – 2019f
Mobile and Wearable Contactless Payments, in USD billion, 2015 & 2018f
Mobile Payment Usage In-Store and Online, in % of Respondents, by Generation, 2015
Perception of Security of Mobile Payments, in % of Respondents, by Generations, 2015
Share of Internet Users Who Look Forward to Being Able to Pay for More Transactions from Mobile Device, in %, by Asia-Pacific, Europe, Latin America, the USA, and Global Average, August 2016
Contactless Payment User Penetration, in % of Banked Population, July 2016
Payment Methods Used in Mobile Shopping, in % of Mobile Shoppers, by Selected Regions, August 2016
Products and Services Paid for via Mobile Wallet, in % of Mobile Shoppers Who Paid with Mobile Wallet, August 2016
Share of Mobile Shoppers Paying with Mobile Wallets, by Selected Countries, in %, August 2016
Probability of Using Mobile Wallets, in % of Smartphone Owners, by Selected Countries, July 2016
Number of Mobile Money Accounts, by Registered and Active, by Selected Regions, in millions, December 2015
Breakdown of Types of Payments Made with Mobile Money, by Number of Transactions and Value of Transactions, in %, December 2015
3. Asia-Pacific
3.1. Regional
Share of Adults Using Digital Wallets, in %, by Selected Countries and Regional, 2013 - 2015
3.2. Advanced Markets
3.2.1. Japan
Online and Mobile Payment Trends and News about Players, H1 2016
Online and Mobile Payment Trends and News about Players, H2 2016
Breakdown of Payment Methods Most Used in Online Shopping, in % of Online Shoppers, March 2016
Breakdown of Experience with Cases Where Preferred Payment Method Was Not Offered, in % of Online Shoppers, March 2016
Top Places to Use Credit Card, incl. “Online Shopping/Mail Order”, in % of Internet Users Who Used Credit Card in the Previous 6 Months, November 2016
Breakdown of Attitude to Being Asked to Enter a Password or Other Identification in Addition to Credit Card Number and Expiration Date When Shopping Online, in % of Adults, July 2016
Mobile Payments Solutions Used for Payment In-Store, in % of Internet Users, August 2016
Number and Value of Electronic Money Transactions, in millions and in JPY billions, and in % Year-on-Year Change, 2010-2015
3.2.2. South Korea
Payment Methods Used in Online Shopping, in % of Online Shoppers, October 2015
Payment Methods Used in Mobile Shopping, in % of Mobile Shoppers, 2014 & 2015
Purposes of Using Mobile Payments, in % of Mobile Payment Users, September 2015
Daily Average Value of Mobile Card Payments, in KRW billion, 2014 & 2015
Reasons for Not Using Mobile Financial Services, by Score, in %, 2015
3.2.3. Australia
Share of Credit Cards in Number of Domestic B2C E-Commerce Payments, in %, FY 2010/11 and FY 2015/16
Share of Online Shoppers Who Are More Inclined to Shop More Often from a Store Which Saves Their Payment Details for One-Click Ordering, by Mobile Shoppers and Non-Mobile Shoppers, in %, April 2016
Share of Internet Users Who Would Feel Confident that Their Money Is Secure If They Used Contactless Payments, April 2016
3.3. Emerging Markets
3.3.1. China
Online and Mobile Payment Trends and News about Players, H1 2016
Online and Mobile Payment Trends and News about Players, H2 2016
Payment Methods Used in Online Shopping, in % of Online Shoppers, 2016
Number of Online Payment Users, in millions, and Penetration, in % of Internet Users, 2012 – 2015 & June 2016
Third-Party Online Payment Volume, in CNY trillion, by Two Comparative Estimates, Q1 2015 – Q2 2016
Breakdown of Third-Party Online Payment GMV, in %, and Total, in CNY trillion, Q1 2015 – Q4 2015
Breakdown of Third-Party Online Payment GMV by Players, in %, by Two Comparative Estimates, Q1 2016
Number of Mobile Payment Users, in millions, and Penetration, in % of Mobile Internet Users, 2014, 2015 & June 2016
Third-Party Mobile Payment Volume, in CNY trillion, by Two Comparative Estimates, Q1 2015 – Q2 2016
Third-Party Mobile Payment GMV, in CNY trillion, and in % Year-on-Year Change, 2012 - 2019f
Breakdown of Third-Party Mobile Payment GMV by Players, in %, by Two Comparative Estimates, Q1 2016
3.3.2. India
Online and Mobile Payment Trends and News about Players, H2 2016
Payment Methods Used in Online Shopping, in % of Online Shoppers, October 2015
Share of Urban Online Shoppers Aged 31-54 Who Prefer Online Payment Methods, in %, 2015
Breakdown of E-Commerce Payment Volume by Payment Methods, in %, 2015 & 2020f
Value of Payment Transactions by Selected Non-Cash Payment Methods, in INR billion, Volume, in millions, and Change, in %, incl. Mobile Wallets, FY 2014-2015 & FY 2015-2016
Top 3 Mobile Wallet Apps, by Penetration, in % of Mobile Payment App Users, and Average Time Spent Per User Per Month, in minutes, December 2015 & April 2016
3.3.3. Indonesia
Breakdown of Payment Methods Used in Online Shopping, in % of Online Shoppers, December 2016
Breakdown of E-Commerce Payments by Payment Method, by Approximate Share in %, 2015
3.3.4. Thailand
Payment Methods Used in Online Shopping, in % of Online Shoppers, by Gender and Generation, May 2015
Value of Mobile Payment Transactions, in THB billion, and Volume, in millions, by Bank, Non-Bank and Total, 2010 – 2015
4. Europe
4.1. Regional
Regulatory Trends in Online Payments, H1 2016
Payment Methods Preferred in Online Shopping, in % of Online Shoppers, by Belgium, Germany, France, Italy, the Netherlands, the Nordics, Poland, Spain and the UK, May 2016
Share of Online Shoppers Who Abandoned Shopping Cart Due to Lack of Favorite Payment Method, in %, by Benelux, Germany, Nordics and the UK, June 2016
Breakdown of Retail Payment Transactions by Methods, incl. Mobile, in %, 2016
Top 10 Countries By Mobile Payment User Penetration, in % of Surveyed Internet Users, September 2016
Expectations Regarding the Provision of Technical Support for Mobile Payments, in % of Millennials, by Germany, Italy, the Netherlands, and the UK, July 2016
4.2. Advanced Markets
4.2.1. UK
Online and Mobile Payment Trends and News about Players, H1 2016
Online and Mobile Payment Trends and News about Players, H2 2016
Payment Methods Most Trusted in Online Shopping, in % of Online Shoppers, November 2016
Top 3 Payment Methods Used in Online Shopping, in % of Online Shoppers, October 2015
E-Commerce Card Payment Statistics, incl. E-Commerce Card Spending, in GBP billion, Share of Total Card Spending, in %, and Average E-Commerce Card Payment Transaction Value, in GBP, 2014 & 2015
Value of E-Commerce Payments with Credit and Debit Cards, in GBP million, and Volume, in millions, by Retail and Services Sector, 12 Months to November 2016
Share of Online Card Purchases Made on Smartphones and Tablets, in %, 2014 & 2015
Breakdown of Security Concerns When Paying by Entering Credit/Debit Card Details Online, in % of Internet Users, 2013 - 2015
Breakdown of Frequency of Using a Mobile Phone for Transactional Activities, incl. “Making Payments in a Shop”, in % of Mobile Users, 2015
Breakdown of Attitude Towards Security of Mobile Payments, in % of Mobile Users, by Age Group, Gender and Total, 2015
Use of Mobile Payments, by Contactless, In-App and In-Store, in % of Smartphone Owners with a Credit/Debit Card, 2016
4.2.2 Germany
Online and Mobile Payment Trends and News about Players, H1 2016
Online and Mobile Payment Trends and News about Players, H2 2016
Breakdown of Online and Mail Order Sales, by Payment Methods, in % and in EUR million, 2014 & 2015
Breakdown of B2C E-Commerce Sales by Payment Methods, by incl. Amazon and excl. Amazon, in %, 2015
Breakdown of Payment Methods Preferred in Online Shopping, in % of Online Shoppers, 2014 & 2015
Payment Methods Used in Online Shopping, in % of Online Shoppers, July 2016
Most Important Criteria When Choosing a Payment Method to Purchase Online, in % of Online Shoppers, 2015
Breakdown of the Use of 3D Secure Authentication, in % of Online Retailers, 2015
Payment Methods Used in Mobile Shopping, in % of Mobile Shoppers, May 2015
Usage of and Interest in Mobile Payments In-Store and Payments Based on Biometric Identification In-Store, in % of Consumers, and in % of Retailers, May 2016
Awareness of Mobile Payment Providers, incl. Mobile Wallets, in % of Adults, January 2016
4.2.3. France
Payment Methods Most Used in B2C E-Commerce, in % of Online Shoppers, June 2015 & June 2016
Value of Online Payment Transactions with Bank Cards, in EUR billion, 2014 & 2015
Share of Respondents Who Used 3D Secure, in %, 2015 & 2016
Breakdown of Readiness to Pay via Mobile Phone, in % of Internet Users, June 2016
Awareness of Contactless Payments, and Usage of Contactless Mobile Payments, by Monthly Payment with NFC Card and with NFC-Enabled Smartphone, in % of Internet Users, 2014 & 2015
Number of Payment Transactions with Contactless Payment Cards, in millions, May 2015 & May 2016
4.2.4. Spain
Payment Methods Used in Online Shopping, in % of Online Shoppers, 2015 & 2016
Breakdown of Aspects Most Important for Payment Methods in Online Shopping, in % of Online Shoppers, 2015
Payment Methods Used in Mobile Shopping, in % of Mobile Shoppers, 2014 & 2015
4.2.5. Italy
Breakdown of Payment Methods Used in Online Shopping, in % of Online Shoppers, October 2016
Breakdown of B2C E-Commerce Sales, by Payment Methods, in %, 2012 – 2016e
Breakdown of Electronic Retail Payments, by Card Payments In-Store and Digital Payments, incl. Online and Mobile, 2013 - 2015
4.2.6. Netherlands
Breakdown of Online Purchases by Payment Methods, in %, 2014 & 2015
4.2.7. Sweden
Payment Methods Used and Preferred in Online and Mobile Shopping, in % of Online Shoppers, Q2 2016
4.3. Emerging Markets
4.3.1 Russia
Payment Methods Used in Online Shopping, in % of Online Shoppers, 2013 - 2015
Share of Online Shoppers Paying by Bank Card and by Cash on Delivery When Buying Goods From Russian Online Stores, in %, October 2016
Payment Methods Used When Buying Goods From Russian Online Stores, in % of Online Shoppers, October 2016
Selected Online Payment Methods Offered by E-Commerce Websites Which Accept Online Payment for Goods and Services, in % of E-Commerce Websites Which Accept Online Payment for Goods and Services, Q4 2015 & Q4 2016
Online Payment Value, in RUB billion, and in % Year-on-Year Change, 2014 – 2017f
Top 5 E-Money Services Used, in % of E-Money Users, December 2015
Online Payment Methods Used When Paying Online via Smartphone, in % of Users, March 2016
Breakdown of Awareness and Usage of Contactless Payments, by Contactless Bank Cards and Contactless Payment with Mobile Phone, in % of Adult Population, by Total, With and Without Higher Education, October 2016
4.3.2. Poland
Payment Methods Used in Online Shopping, in % of Online Shoppers, 6 Months to December 2016
Types of Mobile Payment Used, in % of Mobile Payment Users, 6 Months to December 2016
4.3.3. Turkey
Number of Domestic E-Commerce Transactions with Bank Cards, in millions, and Value, in TRY million, Q1 2014 – Q3 2016
Number of Cross-Border E-Commerce Transactions with Domestic Bank Cards, in millions, and Value, in TRY million, Q1 2014 – Q3 2016
5. North America
5.1. Regional
Payment Methods Preferred in Online Shopping, in % of Online Shoppers, October 2015
Breakdown of All Payment Transactions by Payment Methods, incl. “Mobile Devices”, in %, by Country, 2015
Digital Payment Methods Used at Least Weekly, by Current Use and Future Use, in % of Consumers, July 2016
Mobile Payment Platforms Used, in % of Respondents, by Country, 2015
5.2. USA
Online Payment Trends and News about Players, H1 2016
Online and Mobile Payment Trends and News about Players, H2 2016
General Payment Methods Used, incl. Online and Mobile Methods, in % of Internet Users, March 2016
Online Retail Payment Value, in USD billion, 2014 & 2015
Top 3 Payment Methods Preferred in Online Shopping, in % of Online Shoppers, 2015 & 2016
Payment Methods Perceived as Safest for In-Store and Online Purchases, in % of Consumers, 2016
Payment Methods Most Trusted in Online Shopping, in % of Online Shoppers, November 2016
Major Concerns Related to Online Privacy and Security Risks, incl. Payment-Related, in % of Households with Internet Users, July 2015
Mobile Payments, by Mobile App/Browser and Mobile Proximity Payments, in USD billion, 2013 – 2020f
Proximity Mobile Payment Transaction Value, in USD billion, and Breakdown by Transaction Value, in %, 2015 – 2020f
Breakdown of Proximity Mobile Payment Users by Age Group, in %, 2016
Mobile Payment User Penetration, in % of Mobile Phone Users and Smartphone Users, 2011 - 2015
Mobile Payment User Penetration, in % of Mobile Phone Users, by Age Group, 2015
Mobile Payment Uses, in % of Mobile Payment Users, 2015
Reasons for Not Using Mobile Payments, in % of Mobile Phone Users Who Did Not Use Mobile Payments, 2015
Perception of Security of Mobile Payments, in % of Mobile Phone Users, 2013 - 2015
Attitudes Toward Mobile Payments, in % of Consumers, by Generation, 2015
Factors that Make Consumers Hesitant to Use Mobile Payment Services, in % of Internet Users, February 2016
Breakdown of Attitude to Using Mobile Device to Pay for Transactions at a Store Checkout Counter, in % of Consumers, October 2016
Digital Wallets Used, in % of Internet Users, August 2016
Volume of In-Store Payments with Android Pay, Apple Pay and Samsung Pay in the USA, in USD billion, 2016e
Number of In-Store Monthly Users of Android Pay, Apple Pay and Samsung Pay in the USA, in millions, 2016e
Selected Data Related to Usage of Android Pay, Apple Pay and Samsung Pay in the USA, incl. Awareness, Usage for Purchase, Frequency of Usage, Average Number of Cards Loaded, and Satisfaction Rating, June 2016
5.3. Canada
Breakdown of E-Commerce Transaction Value by Payment Method, in %, 2015
Breakdown of Frequency of Using Mobile Phone as a Payment Device, in % of Consumers, 2014 - 2016
Companies Most Trusted with Providing a Mobile Payment Service, in % of Consumers, July 2016
Circumstances That Would Make Internet Users in Canada More Likely to Use a Mobile Wallet, in % of Internet Users, April 2016
Share of Smartphone Users Who Expect to Make More Mobile Payments in the Next Year, by Gender, Generation and Total, in %, 2015 & 2016
Mobile Payment Apps Used, in % of Mobile Payments Users, by Gender, Generation and Total, April 2016
6. Latin America
6.1. Regional
Payment Methods Used in Online Shopping, in % of Online Shoppers With Bank Account, July 2016
Penetration and Usage of Contactless Cards and Mobile Payment, in % of Consumers With Bank Account, July 2016
Share of Consumers Interested in In-Store Mobile Payments, in % of Surveyed Consumers, by Brazil and Mexico, June 2016
Top 5 Mobile Services That Have Never Been Used by Mobile Internet Users, incl. Payment-Related, in % of Mobile Internet Users, 2015
6.2. Brazil
Online and Mobile Payment Trends and News About Players, H1 2016
Online and Mobile Payment Trends and News About Players, H2 2016
Breakdown of B2C E-Commerce Sales by Payment Methods, in %, 2015
Breakdown of Payment Methods Used in Online Shopping, in % of Online Shoppers, 2015
Breakdown of Online Shoppers’ Preference for Payment in Installments, in %, H1 2016
6.3. Mexico
Payment Methods Used in Online Shopping, in % of Online Shoppers, 2015
Top 10 Payment Methods Used in Online Shopping, in % of Online Shoppers, 2015 & 2016
Online Payment Methods Used in Online Shopping, by Device Used, in % of Online Shoppers, August 2016
Offline Payment Methods Used in Online Shopping, by Device Used, in % of Online Shoppers, August 2016
Reasons for Not Storing Credit/Debit Card Information With Online Shops, in % of Online Shoppers, 2015 & 2016
Share of E-Commerce of Total Payments with Credit and Debit Cards, in %, 2015
Breakdown of E-Commerce Card Payment Transactions by Credit Card and Debit Card, in %, 2015
Number of Authorized Payment Transactions on E-Commerce Websites, in millions, Value, in MXN billion, and Authorization Rate, in % of Transactions and in % of Transaction Value, by Credit Cards and Debit Cards, Q1 2015 – Q3 2016
Chargeback Rate, in % of Number of Authorized Payment Transactions on E-Commerce Websites and in % of Their Value, by Credit Cards and Debit Cards, Q1 2015 – Q3 2016
Number of Online Payment Users, in millions, 2014 & 2015
Types of Products and Services Paid for Online, in % of Online Payment Users, 2011 – 2015
Reasons for Not Shopping Online, incl. Payment-Related, in % of Internet Users Who Do Not Shop Online, 2015
Share of Banked Internet Users Who Conduct Banking Transactions on Smartphones, in %, 2015
6.4. Argentina
Breakdown of E-Commerce Sales by Payment Method, in %, 2015
Share of Installments in Total E-Commerce Sales of Companies That Offer Payment by Installments, in %, and Breakdown of Number of Installment Payments, in %, 2015
6.5. Colombia
Payment Methods Used in Online Shopping, in % of Online Shoppers, October 2015
Share of Online Shoppers Preferring to Pay by Credit Card, in %, June 2016
Breakdown of Online Payment Made Through Payment Gateways by Credit Cards, Debit to Bank Account and Others, 2014 & 2015
7. Middle East
7.1. Regional
Share of Online Shoppers in MENA Who Prefer to Pay with Cash on Delivery, in %, March 2016
Breakdown of Payment Methods Preferred in Online Shopping, in % of Online Shoppers, June 2016
Breakdown of Share of Cash On Delivery, in % of E-Commerce Companies in MENA, October 2016
Share of Cash On Delivery in Total Online Shopping in the Middle East, in %, 2015
Share of Consumers Who Would Opt for Alternative Payment Methods, in %, and Selected Alternative Payment Methods They Would Opt for, incl. “Mobile Wallet”, in %, May 2016
Devices Preferred for Mobile Payment in the Middle East and Africa, in % of Internet Users with Bank Accounts, Summer 2016
Breakdown of Attitude to Mobile Payment and Shopping-Related Activities, in % of Online Shoppers in MENA, March 2016
7.2. UAE
Breakdown of Online Shoppers by Shoppers Who Prefer to Pay Online and Who Prefer to Pay On Delivery, in %, November 2016
Share of Online Shoppers Paying by Credit Card, in %, June 2016
Share of Payment Card Users Who Experienced Online Credit Card Fraud, in %, and Type of Online Credit Card Fraud Experienced, in % of Fraud Victims, June 2016
Share of Millennial Online Shoppers Preferring to Pay by Credit Card, in %, by Selected Product Categories, 2015
7.3. Saudi Arabia
Top Payment Method Preferred in Online Shopping, by Selected Product Categories, in % of Millennial Online Shoppers, 2015
7.4. Iran
Top 5 Reasons for Not Shopping Online, in % of Respondents, 2012 & January 2016
8. Africa
8.1. Regional
Payment Methods Most Used in Online Shopping, in % of Online Shoppers, by Ghana, Kenya, South Africa, Uganda, December 2016
8.2. South Africa
Payment Methods Used in Online Shopping, in % of Online Shoppers, October 2015
Breakdown of Payment Methods Preferred in Online Shopping, in % of Online Shoppers, March 2016
Share of Online Shoppers Who Would be Motivated to Shop Online More by Availability of the “On Delivery” Payment Method, in % of Online Shoppers, March 2016
Top Improvements That Would Make Online Shoppers Buy Online More, in % of Online Shoppers, March 2016
8.3. Nigeria
Top 3 Payment Methods Used in Online Shopping, in % of Online Shoppers, October 2015
Breakdown of Payment Methods Preferred in Online Shopping, in % of Online Shoppers, August 2016
Number and Value of Internet and Mobile Payment Transactions, in millions and in NGN billion, 2011- 2015
8.4. Egypt
Share of Online Shoppers Paying by Cash on Delivery, in %, June 2016
8.5. Morocco
Payment Methods Used in Online Shopping, in % of Online Shoppers, February 2016
Breakdown of Main Criteria Considered When Shopping Online, incl. “Payment Security”, in % of Online Shoppers, February 2016
Number of Online Payment Transactions Made with Credit Cards, in millions, and Value, in MAD million, by Domestic Credit Cards and Domestic and Foreign Credit Cards, 2012 - 2015
8.6. Kenya
Mobile Payment Statistics, incl. Number of Transactions, in millions, Value of Transactions, in KES billion, Number of Customers, in millions, and Number of Agents, in thousands, 2008 – 2015 & First Nine Months of 2016
Purposes of Using Mobile Money Services, in % of Mobile Money Users, October 2016

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