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Global Mobile Payment Methods: Full Year 2015

Global Mobile Payment Methods: Full Year 2015

Security remains the main concern of global mobile payment users The global development of both remote and proximity mobile payment depends to a large extent on the users’ perception of security of such payment methods. In 2014, more than 50% of global consumers were worried about their personal data’s safety when using mobile payment apps. Also in 2015, data privacy and security were the top two considerations of consumers in the adoption of innovative payment methods, such as mobile payments, as cited in the new report by yStats.com.

Another finding contained in yStats.com’s report is that emerging markets often outpace advanced economies in the adoption of mobile payments. For example, in the emerging markets of Asia-Pacific, the penetration of smartphone wallets was nearly double this number for the developed markets of the region. In China, mobile payment users accounted for nearly half of all mobile Internet users, as of mid-2015. While Chinese users are motivated by convenience of various mobile payment methods, in some African countries mobile payments are an important alternative to banking services. Kenya is the region’s leader in mobile payments, but also in other countries, such as Nigeria, it is a fast growing trend. Meanwhile, in another emerging region, Latin America, mobile payments are driven by the growth of mobile shopping.

Various types of mobile payments are also gaining ground in Europe, as the report by yStats.com reveals. For example, peer-to-peer payment was the mobile payment type most known to smartphone users in Germany in 2015, while in the UK, contactless mobile payments were booming, with monthly volumes topping the 1 billion pounds mark near the end of the year. Similarly, in North America, awareness of mobile payments is spreading, reaching close to half of smartphone users in Canada. In the USA, multiple providers compete for a larger share of the fast growing mobile payment market, including large tech companies such as Apple, Google, Facebook, Samsung and others.


1. Management Summary
2. Global Developments
Mobile Payment Trends and News about Players, H1 2015
Mobile Payment Trends and News about Players, H2 2015
Share of Consumers Who Are Satisfied with the Payment Methods Used, by POS, Browser and Mobile, in % of Consumers in Selected Developed Countries, June 2015
Main Criteria For Adopting Innovative Payment Methods, in % of Consumers in Selected Developed Countries, by Very Important and Rather Important, June 2015
Payment Methods Used in M-Commerce, in % of Surveyed Mobile Phone Users, February 2015
Mobile Payment User Penetration, in % of Shoppers, by Selected Regions and the USA, 2014
Perception of Security of Mobile Payments, by Selected Regions, and by Age Group, in % of Shoppers, 2014
Mobile Payment Users Penetration, by Product/Service Category, by UK, France, Germany, Italy, USA, Japan, Australia, Spain, China, in % of Mobile Phone Users, 2014
Types of Mobile Payments Used for Purchasing Non-Digital Goods, by UK, France, Germany, Italy, USA, Japan, Australia, Spain, China, in % of Mobile Phone Users, 2014
Types of Mobile Payments Used for Purchasing Non-Digital Services, by UK, France, Germany, Italy, USA, Japan, Australia, Spain, China, in % of Mobile Phone Users, 2014
3. Asia-Pacific
3.1. Regional
Digital Payment Methods Used, by Emerging and Developed Markets, incl. Mobile Payment Methods, in % of Consumers, August 2015
Mobile Payment User Penetration, in % of Shoppers, by China, Japan, South Korea and Regional, 2014
3.2. China
Online and Mobile Payment Trends and News about Players, H1 2015
Online and Mobile Payment Trends and News about Players, H2 2015
Payment Methods Used in Online Shopping, incl. Mobile Payment, in % of Online Shoppers, 2014
Number and Value of Electronic Payment Services Transactions, by Segment and Total, incl. Mobile Payment, in billions, in CNY trillion, and in % Year-on-Year Change, 2014
Third-Party Mobile Payment GMV, in CNY billion, and in % Year-on-Year Change, Q3 2014 - Q3 2015
Third-Party Mobile Payment GMV, in CNY trillion, and in % Year-on-Year Change, 2012 - 2018f
Number of Mobile Payment Users, in millions and in % Share of Mobile Internet Users, December 2014 & June 2015
Reasons for Using Mobile Payments Offline, in % of Internet Users Using Mobile Payment Offline, August 2015
Breakdown of Third-Party Mobile Payment Transaction Volume, by Provider, in %, 2014 & Q3 2015
3.3. Japan
Breakdown of Preferred Devices Used for Making Online and Mobile Payments, in % of Online Payment Users, by Age Group and Total, July 2015
Mobile Wallet Penetration, in % of Mobile Phone Owners, and Mobile Wallet Use, in % of Mobile Wallet Owners, August 2015
Value of Electronic Money Transactions, in JPY trillion, 2014 & 2021f
Ways of Using E-Money, incl. “Using Smartphone or Mobile Phone”, in % of Internet Users, December 2014
Brands of E-Money Used, in % of Internet Users Who Used E-Money, December 2014
3.4. South Korea
Payment Methods Used in Online Shopping, incl. Mobile Payment, in % of Online Shoppers, October 2015
Payment Methods Used in Online Shopping, incl. Mobile Payment, in % of Online Shoppers, September 2014
Activities Carried out via Mobile Instant Messengers, incl. Payment, in % of Mobile Instant Messenger Users, August 2015
Share of Customers Who Have Used Mobile Payment Tools, in %, August 2015
Reasons for Using Mobile Payment Services, in % of Mobile Payment Service Users, March 2015
Barriers to Using Mobile Payment Services, in % of Smartphone Users Who Do Not Use Mobile Payment Services, March 2015
3.5. Australia
Breakdown of Awareness and Usage of Mobile Payments, in % of Smartphone Users, February 2015
Selected Payment Methods Used in Financial Transactions, incl. Mobile Banking, in % of Adults, 2008, 2011, 2014
Number of Contactless Cards, in millions, 2010, 2014 & 2019f
Share of Shoppers Preferring to Use Contactless Payments, by Selected Regions, in %, October 2015
3.6. India
Value and Volume of Payment Transactions by Selected Non-Cash Payment Methods, incl. Mobile Wallets, in millions and in INR billion, FY 2014-2015 & First 8 Months of FY 2015-2016
3.7. Indonesia
Awareness of Mobile Money, by Demographic Group, in % of Individuals in Each Group, November 2014
Mobile Money, Bank and Nonbank Financial Institution Access and Use, in % of Individuals, November 2014
Awareness of Mobile Money Providers, in % of Individuals Aware of at Least One Mobile Money Provider, November 2014
3.8. Thailand
Value and Volume of Mobile Payment, in THB billion and in millions, by Bank, Non-Bank and Total, 2010 - 2014
3.9. Vietnam
Payment Methods Used in Online Shopping, incl. “Mobile/Games Cards”, in % of Online Shoppers, 2013 & 2014
4. North America
4.1. Regional
Digital Payment Methods Used at Least Weekly, in % of Consumers, 2015 & 2020f
Services that Would Encourage the Use of Mobile Payments, in % Consumers Not Using Mobile Payments, July 2015
Breakdown of Usage of Peer-to-Peer Mobile Payment Applications, by Frequency, in % of Consumers, July 2015
4.2. USA
Online and Mobile Payment Trends and News about Players, H1 2015
Online and Mobile Payment Trends and News about Players, H2 2015
Breakdown of Likelihood of Loading Card Information on a Mobile Device or Mobile Wallet to Make Purchases, by Credit Card and Debit Card, in % of Consumers, September 2015
Share of Online Shoppers Who Would be Comfortable Using New Payment Forms, by Providers and by Online and Mobile Payments, in %, July 2015
Value of Remote Mobile Retail Payments, in USD billion, 2014 & 2019f
Proximity Mobile Payment Transaction Value, in USD billion, and in % Year-on-Year Change, 2014 - 2019f
Number of Proximity Mobile Payment Users, in millions and in % of Smartphone Users, 2014 - 2019f
Number of Peer-to-Peer Mobile Payment Users, in millions, and in % of Mobile Device Owners, 2013 - 2018f
Share of Adults Who Used Mobile Payment, in %, 2013 & 2014
Types of Mobile Payments Conducted In-Store, in % of Mobile Payment Users, 2014
Payment Methods Used When Conducting Mobile Payments, in % of Respondents, 2014
Mobile Payment Services Used, in % of Respondents, 2014
4.3. Canada
Share of Smartphone Users Who Are Aware of Mobile Payments, in %, 2014 & 2015
Interest in Payment-Related Mobile Features, by High Interest and Low Interest, in % of Respondents, April 2015
Use of Alternative Payment Methods, incl. Mobile, by Gender and Age, in % of Respondents, 2013
5. Europe
5.1. Regional
Current and Intended Use of Mobile Payment Methods, in % of Mobile Device Owners, February 2015
Contactless Transaction Penetration Level in the EU, by Country, in % of Face-to-Face Card Transactions, Q2 2015
Contactless Issuance and Acceptance Penetration Levels in the EU, by Country, in % of Cards and in % of Points of Interaction, Q2 2015
Breakdown of Usage of Mobile Payment Apps in Central Europe, by Germany, Austria and Switzerland, May 2015
5.2. Western Europe
5.2.1. UK
Online and Mobile Payment Trends and News about Players, H1 2015
Online and Mobile Payment Trends and News about Players, H2 2015
Number of Contactless Credit and Debit Cards, in millions, and Number of Contactless Terminals, in thousands, January 2015 - November 2015
Number and Value of Contactless Transactions, in millions and in GBP million, by Debit and Credit Cards, January 2015 - November 2015
Innovative Features That Would Encourage More In-Store Visits, incl. Mobile Payment, in % of Online Shoppers, April 2015
Breakdown of Awareness of Mobile Wallets/Mobile Payments, in % of Consumers, by Selected Age Groups, February 2015
Companies Most Trusted With Provision of Mobile Digital Wallet, in % of Internet Users Owing an iPhone, Q1 2015
5.2.2. Germany
Online and Mobile Payment Trends and News about Players, H1 2015
Online and Mobile Payment Trends and News about Players, H2 2015
Breakdown of Frequency of Usage of Payment Methods in Mobile Shopping, in % of Mobile Shoppers, September 2015
Breakdown of Awareness of Mobile Payments, by Type, in % of Smartphone Users, September 2015
Breakdown of Awareness and Usage of Mobile Payments, by Payment Type, in % of Respondents, 2014
Breakdown of Contactless Mobile Payment Usage, in % of Consumers, May 2015
Breakdown of Smartphone Users Willing to Use Mobile Contactless Payment via Smartphone by Gender, in %, November 2014
5.2.3. France
Number of Cards with Contactless Payment Functionality, in millions, September 2014 & September 2015
Number of Retail Stores with Contactless Payment Terminals, in thousands, September 2014 & September 2015
Number of Payment Transactions with Contactless Payment Cards, in millions, September 2014 & September 2015
5.2.4. Spain
Breakdown of Attitudes to Mobile Payments, in % of Consumers, 2014
5.2.5. Italy
Breakdown of Digital Payments, by Electronic Payment with Credit Card, Online and Mobile, in %, 2013 & 2014
Breakdown of Online and Mobile Payments, by Type, in %, 2013 & 2014
5.2.6. Netherlands
Breakdown of Online Purchases by Payment Method, by Shopping Channel, incl. Mobile, in %, 2014
5.2.7. Sweden
Payment Methods Used in Mobile Shopping, in % of Mobile Shoppers, 2013 - 2015
5.3. Eastern Europe
5.3.1. Russia
Online and Mobile Payment Trends and News about Players, H1 2015
Online and Mobile Payment Trends and News about Players, H2 2015
Payment Methods Used in Online Shopping, incl. SMS, in % of Online Shoppers, 2013 & 2014
Payment Methods Used in Online Shopping, in % of Online Shoppers, incl. SMS, by Gender and Location Type, 2014
Breakdown of Awareness of PayPass and PayWave Cards, in % of Young Consumers in the Two Largest Cities, Summer 2015
Reasons for Not Using NFC Payments, in % of Young Consumers in the Two Largest Cities, Summer 2015
Share of Active Internet Users Who Used Mobile Payments, in %, by Age Group and Location Type, March 2015
Breakdown of E-Money Usage by Device, in % of E-Money Users, May 2015
Awareness and Usage of E-Money Services, in % of E-Money Users, May 2015
Share of NFC-Enabled Smartphones of Total Smartphones Sold, by Share of Units Sold and Share of Revenues, in %, 2012 - 2014 and Breakdown of Revenues from NFC Smartphone Sales by Brands, in %, 2014
5.3.2. Poland
Payment Methods Used When Paying via Mobile Phone, in % of Individuals Who Paid with Mobile Phone, October 2014
Share of Internet Users Who Are Aware of Mobile NFC Payments and Who Use Them, in %, September 2015
5.3.3. Turkey
Contactless Card and Contactless Terminal Penetration, in % of Credit Cards and in % of Payment Terminals, 2010 – 2015
5.3.4. Hungary
Value and Number of Contactless Payment Transactions with Cards, in HUF million and in million Transactions, by Cards Issued in the Country and Outside the Country, H1 2012 – H2 2014
6. Latin America
6.1. Regional
Share of Favorable Conversations about Mobile Payments in Social Media, by All Conversations and Conversations about Safety and Security, in %, 2013 & 2014
6.2. Brazil
Online and Mobile Payment Trends and News about Players, H1 2015
Online and Mobile Payment Trends and News about Players, H2 2015
Share of Online Payment Users Who Use Mobile Phones to Make Payments Online, in %, 2014 & 2015
Product Categories Paid for Online via Mobile Phone, in % of Online Payment Users Who Paid via Mobile Phone, 2015
Current and Intended Use of Mobile Payment Services, in % of Mobile Phone Users, 2013
6.3. Mexico
Breakdown of Online Payment Methods Used in Online Shopping, by Payment Method and Device Used, in % of Online Shoppers, Q1 2015
Breakdown of Offline Payment Methods Used in Online Shopping, by Payment Method and Device Used, in % of Online Shoppers, Q1 2015
Probability of Using Mobile Payment in the Near Future, in % of Banked Consumers, June 2015
6.4. Argentina
Share of Online Payment Users Who Use Mobile Phones to Make Payments Online, in %, 2014 & 2015
Current and Intended Use of Mobile Payment Services, in % of Mobile Phone Users, 2013
7. Middle East And Africa
7.1. Regional
Share of Individuals Using Mobile Payments, in %, by Cameroon, Ivory Coast, Kenya, and Nigeria, October 2015
7.2. UAE
Online and Mobile Payment Trends and News about Players, 2015
7.3. South Africa
Share of Payments for Online Purchases Made via Mobile Phone, in %, 2014
Current and Intended Use of Mobile Payment Services, in % of Mobile Phone Users, 2013
Shopping-Related Actions Carried out via Mobile Internet, incl. Payment, in % of Mobile Internet Users, August 2015
7.4. Nigeria
Mobile Payment Statistics, incl. Number of Transactions, in thousands, Value of Transactions, in NGN million, and In % Year-on-Year Change, H2 2012 - H1 2015 & July 2015 - November 2015
7.5. Morocco
Share of Mobile Phone Users who Made a Purchase or Payment via Mobile Phone, in %, and Type of Purchase or Payment Made via Mobile Phone, in %, November 2014
Breakdown of Payment Methods Used to Pay for a Purchase via Mobile, % of Mobile Phone Owners who Made a Purchase or Payment via Mobile Phone, November 2014
7.6. Kenya
Breakdown of Payment Methods Used in Online Shopping, incl. Mobile Money Transfer, in % of Online Shoppers, Q3 2015
Mobile Payment Statistics, incl. Number of Transactions, in millions, Value of Transactions, in KES billion, Number of Customers, in millions, and Number of Agents, in thousands, 2008 - 2014 & First 10 Months of 2015
Current and Intended Use of Mobile Payment Services, in % of Mobile Phone Users, 2013

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