Published: Last 3 Years Category: All Categories Technology & Media Software & Enterprise Computing CRM & Customer Service Region: All Regions Global -
Worldwide Order Management and Orchestration Applications Forecast, 2024–2028: Slow Growth for Specialists in the Era of Platform Consolidation
... buyers can experiment with new features and empowering them to harness delivery of tangible and sustainable ... Read More
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Loyalty Management Market by Offering (Solution (Customer Retention, Customer Loyalty, Channel Loyalty), and Services), Operator, Vertical (BFSI, Aviation, Automobile, Media, Retail & Consumer Goods, Hospitality) & Region - Global Forecast to 2029
... customer retention is particularly crucial as it serves as the lifeblood of their business model, sustaining ... Read More
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6G Market by Enterprise Application (Holographic Communication, Tactile/Haptic Internet, Fully Automated Driving, Industry 5.0, Internet of Bio-Nano-Things, Deep-sea Sightseeing), Usage Scenario (FeMBB, ERLLC, umMTC, LDHMC, ELPC) - Global Forecast to 2035
... And Smart Infrastructure Services 5.3.13.5 Edge Computing And Decentralized Networks 5.3.13.6 Sustainability ... 5.3.14 Best Practices Of 6g Market 5.3.14.1 Customer-centric Service Design 5.3.14.2 Focus On Sustainability ... Sensing 5.3.18.3 Extreme Connectivity 5.3.18.4 Integrated Ntn 5.3.18.5 Trustworthiness 5.3.18.6 Sustainability ... Read More
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AI as a Service Market by Product Type (Chatbots, ML Framework, API, No Code/Low Code ML Tools), Service Type (Machine Learning as a Service, Natural Language Processing as a Service (Text to Speech), Generative AI as a Service) - Global Forecast to 2029
... unclear intellectual property ownership in AIaaS deployments, and concerns over the long-term sustainability ... Read More
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Global Outbound Telemarketing Services Market 2023-2027
... Sustainability practices The report focuses on multiple sustainability practices present within the category ... and major vendors adopting such sustainability practices on a global scale Category Management Objectives ... Read More
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Process Mining Market by Offering (Software (Process Discovery Tools, Conformance Checking Tools), Services), Mining Algorithm (Deep Learning, Sequence Analysis), Data Source (ERP Systems, CRM Systems), Vertical and Region - Global Forecast to 2028
... guidance enhances the efficacy of process mining tools, ensuring optimal utilization and delivering sustained ... opportunities (AI and ML integration, rising demand for cloud based solutions, increasing focus on sustainability ... Read More
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Property Management Market by Offering (Solutions (Facility Management, CRM Software), Services), Ownership, Geographic Location, End User (Commercial, Industrial, Residential, Recreational Marinas), and Region - Global Forecast to 2028
... Market Figure 22 Increasing Demand For Smart Building Projects And Better Co-working Spaces For Sustainable ... Workplace Mobility And Remote Accessibility 5.2.1.3 Increasing Demand For Smart Building Projects For Sustainable ... Read More
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Social Media Analytics Market by Offering (Solution and Services), Analytics Type, Business Function (Marketing, Sales and Lead Generation, Finance, Customer Service, Human Resource, Operations), Vertical and Region - Global Forecast to 2028
... Application, 2023–2028 (Usd Million) 8.5.2 Quality Control 8.5.3 Supply Chain Risk Assessment 8.5.4 Sustainability ... By Region, 2023–2028 (Usd Million) 9.9 Energy & Utilities 9.9.1 Social Media Analytics Driving Sustainability ... Read More
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Global Telcos Customer Loyalty Strategies 2024
... Personalization Roadmap Omnichannel Integration B2B Loyalty Program Innovation Employee Engagement Sustainability ... Spain: Spanish Customer Rewards 15 APAC Telecom Market Customer Loyalty Strategies Overview KDDI: Sustainable ... Read More
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Contact Center Software Market Size, Share, and Analysis, By Component (Solution and Services), By Deployment (Cloud and On-Premise), By Organization Size (Small & Medium Enterprises and Large Enterprises), By Vertical (BFSI, ITES, IT and Telecom, Government, Healthcare, Consumer Goods & Retail, Travel & Hospitality, Media & Entertainment, and Others), and By Region (North America, Europe, Asia-Pacific, And Rest of the World) And Regional Forecast 2024-2034
... Thus, the contact center software market will witness sustained growth and innovation during the forecasted ... Read More
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AI Agents Market by Agent Role (Productivity & Personal Assistants, Sales, Marketing, Customer Service, Code Generation), Agent Systems (Single Agent, Multi Agent), Product Type (Ready to Deploy Agents, Build Your Own Agents) - Global Forecast to 2030
... As Uk Continues To Invest In Ai Infrastructure And Foster Innovation, Ai Agents Market Poised For Sustained ... Read More
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Customer Experience Management Market by Offering (Solutions, Services), Touchpoint, Deployment Type, Organization Size, Vertical (Travel & Hospitality, BFSI, Retail, Healthcare, IT & Telecom) and Region - Global Forecast to 2028
... customer experience management solutions are reshaping industries, fostering satisfaction, and driving sustainable ... evolve, the enduring influence of Large Enterprises is set to shape the course of the industry, sustaining ... Read More
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Thailand CRM Market Size & Share Analysis - Growth Trends & Forecasts (2024 - 2029)
... company's growth strategy, significantly contributing to customers' Digital Transformation (DX) and Sustainability ... Read More
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Hosted PBX Market by Offering (Solution and Services), Application (Unified Communication & Collaboration, Mobility, Contact Center), Vertical (BFSI, Retail & eCommerce, Manufacturing, Healthcare & Life Sciences) and Region - Global forecast to 2028
... customer wait times, increased automation, and improved overall user satisfaction contribute to the sustained ... Read More
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BPaaS Market by Business Process (Human Resource Management, Customer Service & Support, Accounting & Finance), Deployment Model, Organization Size, Vertical (BFSI, Retail & eCommerce, Manufacturing, IT & Telecom) and Region - Global Forecast to 2028
... emerges as a strategic enabler, enabling them to adapt to evolving market dynamics and achieve sustainable ... Read More
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Artificial Intelligence in Retail Market by Solution (Personalized Product Recommendation, Visual Search, Virtual Stores, Virtual Customer Assistant, CRM), Type (Generative AI, Other AI), End-user (Online, Offline) - Global Forecast to 2030
Artificial Intelligence in Retail Market by Solution (Personalized Product Recommendation, Visual Search, Virtual Stores, Virtual Customer Assistant, CRM), Type (Generative AI, Other AI), End-user (Online, Offline) - Global Forecast to 2030 The Artificial intelligence in retail market is estimated t ... Read More
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Cloud Services Brokerage Market By Service Type (Aggregation (Multi-Cloud, Data Integration, Automation & Orchestration), Intermediation (Security, Performance & Usage), Arbitrage (Marketplace, Service Catalog, Enablement)) - Global Forecast to 2029
Cloud Services Brokerage Market By Service Type (Aggregation (Multi-Cloud, Data Integration, Automation & Orchestration), Intermediation (Security, Performance & Usage), Arbitrage (Marketplace, Service Catalog, Enablement)) - Global Forecast to 2029 The cloud services brokerage market is expected to ... Read More
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Global CX Outsourcing Market: Analysis By Deployment Type (On Premise and Cloud), By Industry Vertical (Retail, BFSI, IT & Telecom, Healthcare, Government, Energy & Utilities and Other), By Region, Size and Trends with Impact of COVID-19 and Forecast up to 2028
... The top CX management outsourcers would engage in heavy M&A spend in order to sustain growth and diversify ... Read More
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Customer Data Platform Market Size, Share, and Analysis, By Component (Platform and Services), By Application (Personalized Recommendations, Predictive Analysis, Marketing Data Segmentation, Customer Retention & Engagement, Security Management, and Others), By Vertical (BFSI, Retail & E-commerce, Media & Entertainment, Travel & Hospitality, Telecom & IT, and Others), By Capability (Open Access, Real-Time Analytics, Audience Management, and Identity Management), and By Region (North America, Europe, Asia-Pacific, And Rest of the World) And Regional Forecast 2024-2034
... 4.2.COVID-19 overview on world economy 4.3.Industry ecosystem Channel analysis 4.4.Innovation & Sustainability ... Read More
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AI Studio Market by Offering (Software (Type, User Interface, Deployment Mode) and Services), Application (Customer Service Automation, Automatic Content Generation, Sentiment Analysis), Data Modality, Vertical and Region - Global Forecast to 2029
AI Studio Market by Offering (Software (Type, User Interface, Deployment Mode) and Services), Application (Customer Service Automation, Automatic Content Generation, Sentiment Analysis), Data Modality, Vertical and Region - Global Forecast to 2029 The AI Studio market is projected to grow from USD 6 ... Read More
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Natural Language Understanding (NLU) Market Size, Share, Growth Analysis, By Offering (Solutions, Services), Type, Application (Machine Translation, Chatbots & Virtual Assistants, Sentiment Analysis, Data Capture) - Global Industry Forecast to 2029
Natural Language Understanding (NLU) Market Size, Share, Growth Analysis, By Offering (Solutions, Services), Type, Application (Machine Translation, Chatbots & Virtual Assistants, Sentiment Analysis, Data Capture) - Global Industry Forecast to 2029 The global natural language understanding (NLU) mar ... Read More
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Insurance Platform Market by Offering (Software (Policy Management, Video KYC/eKYC), Services), Application (Claims Management, CRM, Underwriting & Rating), Insurance Type (General Insurance, Life Insurance), End-user and Region - Global Forecast to 2028
Insurance Platform Market by Offering (Software (Policy Management, Video KYC/eKYC), Services), Application (Claims Management, CRM, Underwriting & Rating), Insurance Type (General Insurance, Life Insurance), End-user and Region - Global Forecast to 2028 The Insurance Platform market is projected to ... Read More
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Customer Experience Monitoring
... marketplace, monitoring customer experience (CX) has become a critical strategy for businesses aiming to sustain ... Read More
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Frost Radar™: Global Business Process Management Services, 2022
Frost Radar™: Global Business Process Management Services, 2022 The global business process management (BPM) services market is highly competitive and fragmented due to the influx of global and local IT services, BPM services, consulting services, contact center services, and digital solutions compa ... Read More
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Worldwide and U.S. Customer Experience Services Forecast, 2024–2028
Worldwide and U.S. Customer Experience Services Forecast, 2024–2028 This IDC study provides an analysis of the worldwide customer experience (CX) services market for the 2024–2028 forecast period."Great marketing, sales, and design services are more important than ever to enterprises and public bodi ... Read More
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