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Convergys Corporation: Technology and Communications - Company Profile, SWOT & Financial Analysis

Convergys Corporation: Technology and Communications - Company Profile, SWOT & Financial Analysis

Summary

ICD Research's Convergys Corporation : Technology and Communications - Company Profile, SWOT & Financial Analysis contains in depth information and data about the company and its operations. The profile contains a company overview, key facts, major products and services, SWOT analysis, business description, company history, financial analysis, mergers & acquisitions, recent developments, key employees, company locations and subsidiaries as well as competitive benchmarking data.

Key Findings

This report is a crucial resource for industry executives and anyone looking to access key information about Convergys Corporation

The report utilizes a wide range of primary and secondary sources, which are analyzed and presented in a consistent and easily accessible format. ICD Research strictly follows a standardized research methodology to ensure high levels of data quality and these characteristics guarantee a unique report.

Synopsis

Convergys Corporation (Convergys) offers relationship management solutions. The company provides agent-assisted services, self-service and technology solutions, and business support system (BSS) solutions. These solutions find applications in several industrial verticals such as communications, financial services, technology, retail, healthcare and government. It also offers customer service solutions, customer retention solutions, sales solutions, and technical support and back office solutions. The company provides social interaction solutions, collections management, intelligent interaction solutions and business-to-business solutions. Its business operations span across North America, Latin and South America, Europe, the Middle East, Africa and Asia-Pacific. Convergys is headquartered in Cincinnati, Ohio, the US.

This business intelligence report presents the key company information, essential to understanding industry challenges and competitors.

The SWOT analysis identifies the company’s strengths, weaknesses, opportunities for growth and threats. The key competitors are dissected alongside the larger challenges that the industry is facing.

The company profile relays all current information about the business operations, including key employees, major products and services, company history, locations and subsidiaries alongside a supporting statement from the Chairman and Managing Director.

Reasons To Buy

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Key Highlights

Convergys Corporation (Convergys) offers relationship management solutions. The company provides agent-assisted services, self-service and technology solutions, and business support system (BSS) solutions. These solutions find applications in several industrial verticals such as communications, financial services, technology, retail, healthcare and government. It also offers customer service solutions, customer retention solutions, sales solutions, and technical support and back office solutions. The company provides social interaction solutions, collections management, intelligent interaction solutions and business-to-business solutions. Its business operations span across North America, Latin and South America, Europe, the Middle East, Africa and Asia-Pacific. Convergys is headquartered in Cincinnati, Ohio, the US.


1 Convergys Corporation - Key Employees
2 Convergys Corporation - Key Employees Biographies
3 Convergys Corporation - Major Products and Services
4 Convergys Corporation - History
5 Convergys Corporation - Company Statement
6 Convergys Corporation - Locations and Subsidiaries
6.1 Convergys Corporation - Head Office
6.2 Convergys Corporation - Other Locations and Subsidiaries
7 Convergys Corporation - Business Analysis
7.1 Convergys Corporation - Company Overview
7.2 Convergys Corporation - Business Description
8 Convergys Corporation - SWOT Analysis
8.1 Convergys Corporation - SWOT Analysis - Overview
8.2 Convergys Corporation - Strengths
8.2.1 Strength - Broad Service Portfolio
8.2.2 Strength - Focus on R&D
8.2.3 Strength - Robust Infrastructure
8.2.4 Strength - Strong Financial Performance
8.3 Convergys Corporation - Weaknesses
8.3.1 Weakness - Concentrated Client Base
8.3.2 Weakness - Geographic Concentration of Revenue
8.4 Convergys Corporation - Opportunities
8.4.1 Opportunity - Strengthening Global Platform
8.4.2 Opportunity - Growth of Financial Sector
8.4.3 Opportunity - Focus on Vertical Markets
8.5 Convergys Corporation - Threats
8.5.1 Threat - Expansion by Competitors
8.5.2 Threat - Foreign Exchange Risks
8.5.3 Threat - Government Regulations
9 Convergys Corporation - Company Financial Analysis
9.1 Convergys Corporation - Five Year Snapshot: Overview of Financial and Operational Performance Indicators
9.2 Convergys Corporation - Interim ratios
9.2.1 Convergys Corporation - Financial ratios: Capital Market Ratios
9.3 Convergys Corporation - Financial Performance and Ratio Charts
9.3.1 Convergys Corporation - Revenue and Operating margin
9.3.2 Convergys Corporation - Asset and Liabilities
9.3.3 Convergys Corporation - Net Debt vs. Gearing Ratio
9.3.4 Convergys Corporation - Solvency
9.3.5 Convergys Corporation - Valuation
9.4 Convergys Corporation - Competitive Benchmarking
9.4.1 Convergys Corporation - Market Capitalization
9.4.2 Convergys Corporation - Efficiency
9.4.3 Convergys Corporation - Valuation
9.4.4 Convergys Corporation - Liquidity
10 Convergys Corporation - Mergers & Acquisitions and Partnerships
10.1 Convergys Corporation - M&A and Partnerships Strategy
11 Convergys Corporation - Recent Developments
12 Appendix
12.1 Methodology
12.2 Convergys Corporation - Ratio Definitions
12.3 Disclaimer
List of Tables
Table 1: Convergys Corporation - Key Employees
Table 2: Convergys Corporation - Key Employees Biographies
Table 3: Convergys Corporation - Major Products and Services
Table 4: Convergys Corporation - History
Table 5: Convergys Corporation - Subsidiaries
Table 6: Convergys Corporation - Locations
Table 7: Convergys Corporation - Annual ratios
Table 8: Convergys Corporation - Interim ratios
Table 9: Convergys Corporation - Capital Market Ratios
List of Figures
Figure 1: Convergys Corporation - Revenue and Operating Profit
Figure 2: Convergys Corporation - Asset and Liabilities
Figure 3: Convergys Corporation - Net Debt vs. Gearing Ratio
Figure 4: Convergys Corporation - Solvency
Figure 5: Convergys Corporation - Valuation
Figure 6: Convergys Corporation - Market Capitalization
Figure 7: Convergys Corporation - Efficiency
Figure 8: Convergys Corporation - Valuation
Figure 9: Convergys Corporation - Liquidity

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