MIDDLE EAST AND AFRICA PATIENT EXPERIENCE MANAGEMENT MARKET 2021-2028
MARKET OUTLOOK
Triton’s report insinuates that the Middle East and Africa patient experience management market is estimated to display revenue growth at a CAGR of 21.58% during the forecast period 2021-2028. Saudi Arabia, the UAE, Turkey, South Africa, and Rest of Middle East & Africa outline the market in this region.
Turkey’s Health Ministry is committed to transforming the healthcare sector in order to provide better quality services to patients. Additionally, several private hospitals have commenced vigorous export programs for elective surgery services, fueling the development of private hospitals. Furthermore, recently, the government began work on preparing a legal framework for telemedicine practice. Here, a large number of hospitals have been validated to adopt telemedicine technologies, propelling the country towards digitized healthcare. This surge in digital healthcare services will enhance the patient experience, thereby driving Turkey’s patient experience management market on a positive growth trajectory.
Likewise, big data and telemedicine are gaining momentum across South Africa. Recently, the Health Professions Council of South Africa amended its guidelines for telemedicine. The growing adoption of telemedicine has proven to be advantageous for the country as a majority of the population does not have direct access to professional healthcare advice. This suggests that the widespread adoption of telemedicine will enhance the overall patient experience. Therefore, such developments will amplify the expansion of the patient experience management market within South Africa.
COMPETITIVE OUTLOOK
The enterprises thriving in the patient experience management market comprise Medstatix Inc, Carecloud, Change Healthcare, LeadSquared, Qualtrics, Epic, and All Covered.
- 1. MIDDLE EAST AND AFRICA PATIENT EXPERIENCE MANAGEMENT MARKET - SUMMARY
- 2. INDUSTRY OUTLOOK
- 2.1. IMPACT OF COVID-19 ON PATIENT EXPERIENCE MANAGEMENT MARKET
- 2.2. KEY INSIGHTS
- 2.2.1. ELECTRONIC HEALTH RECORDS (EHRs) AND ELECTRONIC MEDICAL RECORDS (EMRs) FOR IMPROVING PATIENT EXPERIENCE
- 2.2.2. HEALTH-CONSCIOUS CONSUMERS
- 2.2.3. PATIENT’S FEEDBACK FOR MEASURING EXPERIENCE
- 2.3. PORTER’S FIVE FORCES ANALYSIS
- 2.3.1. THREAT OF NEW ENTRANTS
- 2.3.2. THREAT OF SUBSTITUTE S
- 2.3.3. BARGAINING POWER OF BUYERS
- 2.3.4. BARGAINING POWER OF SUPPLIERS
- 2.3.5. THREAT OF COMPETITIVE RIVALRY
- 2.4. MARKET ATTRACTIVENESS INDEX
- 2.5. VENDOR SCORECARD
- 2.6. KEY MARKET STRATEGIES
- 2.6.1. ACQUISITIONS
- 2.6.2. PRODUCT LAUNCHES
- 2.6.3. CONTRACTS & AGREEMENTS
- 2.6.4. INVESTMENTS
- 2.7. MARKET DRIVERS
- 2.7.1. USE OF PATIENT DATA FOR ENHANCING EXPERIENCE
- 2.7.2. GROWING ADOPTION OF SMART HEALTH APPLICATIONS
- 2.7.3. AUTOMATING PATIENT EXPERIENCE
- 2.8. MARKET CHALLENGES
- 2.8.1. OBTAINING A BROAD EVALUATION OF PATIENT DATA
- 2.8.2. SHORTAGE OF SKILLED HEALTHCARE WORKERS
- 2.9. MARKET OPPORTUNITIES
- 2.9.1. USE OF EXPERIENCE DATA (X) AND OPERATIONAL DATA (O)
- 2.9.2. BENEFITS OF TELEMEDICINE
- 2.9.3. USE OF ARTIFICIAL INTELLIGENCE IN HEALTHCARE
- 3. MIDDLE EAST AND AFRICA PATIENT EXPERIENCE MANAGEMENT MARKET OUTLOOK - BY PRODUCT & SERVICES
- 3.1. PRODUCT
- 3.2. SERVICES
- 4. MIDDLE EAST AND AFRICA PATIENT EXPERIENCE MANAGEMENT MARKET OUTLOOK - BY DELIVERY MODEL
- 4.1. CLOUD-BASED
- 4.2. MOBILE-BASED
- 4.3. WEB-BASED
- 4.4. ON-PREMISE
- 5. MIDDLE EAST AND AFRICA PATIENT EXPERIENCE MANAGEMENT MARKET OUTLOOK - BY END-USERS
- 5.1. PROVIDERS
- 5.2. PAYERS
- 5.3. PHARMA/BIOTECH/MED DEVICE COMPANIES
- 6. MIDDLE EAST AND AFRICA PATIENT EXPERIENCE MANAGEMENT MARKET – REGIONAL OUTLOOK
- 6.1. UNITED ARAB EMIRATES
- 6.2. SAUDI ARABIA
- 6.3. TURKEY
- 6.4. SOUTH AFRICA
- 6.5. REST OF MIDDLE EAST & AFRICA
- 7. COMPETITIVE LANDSCAPE
- 7.1. ACCENTURE
- 7.2. ALL COVERED
- 7.3. ARITIC
- 7.4. CARECLOUD
- 7.5. CHANGE HEALTHCARE
- 7.6. ECOSOFT HEALTH
- 7.7. EPIC
- 7.8. IQVIA
- 7.9. LEADSQUARED
- 7.10. LEVO HEALTH
- 7.11. MEDSTATIX INC
- 7.12. PHILIPS HEALTHCARE
- 7.13. PWC
- 7.14. Q-NOMY INC
- 7.15. QUALTRICS
- 8. RESEARCH METHODOLOGY & SCOPE
- 8.1. RESEARCH SCOPE & DELIVERABLES
- 8.2. SOURCES OF DATA
- 8.3. RESEARCH METHODOLOGY
- TABLE LIST
- TABLE 1: MIDDLE EAST AND AFRICA PATIENT EXPERIENCE MANAGEMENT MARKET, BY COUNTRY, 2021-2028 (IN $ MILLION)
- TABLE 2: VENDOR SCORECARD
- TABLE 3: MIDDLE EAST AND AFRICA PATIENT EXPERIENCE MANAGEMENT MARKET, BY PRODUCT & SERVICES, 2021-2028 (IN $ MILLION)
- TABLE 4: MIDDLE EAST AND AFRICA PATIENT EXPERIENCE MANAGEMENT MARKET, BY DELIVERY MODEL, 2021-2028 (IN $ MILLION)
- TABLE 5: MIDDLE EAST AND AFRICA PATIENT EXPERIENCE MANAGEMENT MARKET, BY END-USERS, 2021-2028 (IN $ MILLION)
- TABLE 6: MIDDLE EAST AND AFRICA PATIENT EXPERIENCE MANAGEMENT MARKET, BY COUNTRY, 2021-2028 (IN $ MILLION)
- FIGURE LIST
- FIGURE 1: MARKET ATTRACTIVENESS INDEX
- FIGURE 2: MIDDLE EAST AND AFRICA PATIENT EXPERIENCE MANAGEMENT MARKET, BY PRODUCT & SERVICES, 2020 & 2028 (IN %)
- FIGURE 3: MIDDLE EAST AND AFRICA PATIENT EXPERIENCE MANAGEMENT MARKET, BY PRODUCT, 2021-2028 (IN $ MILLION)
- FIGURE 4: MIDDLE EAST AND AFRICA PATIENT EXPERIENCE MANAGEMENT MARKET, BY SERVICES, 2021-2028 (IN $ MILLION)
- FIGURE 5: MIDDLE EAST AND AFRICA PATIENT EXPERIENCE MANAGEMENT MARKET, BY DELIVERY MODEL, 2020 & 2028 (IN %)
- FIGURE 6: MIDDLE EAST AND AFRICA PATIENT EXPERIENCE MANAGEMENT MARKET, BY CLOUD-BASED, 2021-2028 (IN $ MILLION)
- FIGURE 7: MIDDLE EAST AND AFRICA PATIENT EXPERIENCE MANAGEMENT MARKET, BY MOBILE-BASED, 2021-2028 (IN $ MILLION)
- FIGURE 8: MIDDLE EAST AND AFRICA PATIENT EXPERIENCE MANAGEMENT MARKET, BY WEB-BASED, 2021-2028 (IN $ MILLION)
- FIGURE 9: MIDDLE EAST AND AFRICA PATIENT EXPERIENCE MANAGEMENT MARKET, BY ON-PREMISE, 2021-2028 (IN $ MILLION)
- FIGURE 10: MIDDLE EAST AND AFRICA PATIENT EXPERIENCE MANAGEMENT MARKET, BY END-USERS, 2020 & 2028 (IN %)
- FIGURE 11: MIDDLE EAST AND AFRICA PATIENT EXPERIENCE MANAGEMENT MARKET, BY PROVIDERS, 2021-2028 (IN $ MILLION)
- FIGURE 12: MIDDLE EAST AND AFRICA PATIENT EXPERIENCE MANAGEMENT MARKET, BY PAYERS, 2021-2028 (IN $ MILLION)
- FIGURE 13: MIDDLE EAST AND AFRICA PATIENT EXPERIENCE MANAGEMENT MARKET, BY PHARMA/BIOTECH/MED DEVICE COMPANIES, 2021-2028 (IN $ MILLION)
- FIGURE 14: MIDDLE EAST AND AFRICA PATIENT EXPERIENCE MANAGEMENT MARKET, REGIONAL OUTLOOK, 2020 & 2028 (IN %)
- FIGURE 15: UNITED ARAB EMIRATES PATIENT EXPERIENCE MANAGEMENT MARKET 2021-2028 (IN $ MILLION)
- FIGURE 16: SAUDI ARABIA PATIENT EXPERIENCE MANAGEMENT MARKET 2021-2028 (IN $ MILLION)
- FIGURE 17: TURKEY PATIENT EXPERIENCE MANAGEMENT MARKET 2021-2028 (IN $ MILLION)
- FIGURE 18: SOUTH AFRICA PATIENT EXPERIENCE MANAGEMENT MARKET 2021-2028 (IN $ MILLION)
- FIGURE 19: REST OF MIDDLE EAST & AFRICA PATIENT EXPERIENCE MANAGEMENT MARKET 2021-2028 (IN $ MILLION)