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Global e-commerce 2019

Global e-commerce Logistics 2019 includes the latest research on the rapidly changing e-commerce logistics sector.

As e-commerce markets become more mature, consumer expectations on deliveries are evolving dramatically, squeezing margins. Meanwhile LSPs strive for new efficiencies in e-fulfilment. A programme of primary research with retailers, last mile and e-fulfilment providers suggest this will continue to drive changes in the industry for many years to come.

The report examines trends such as the rise of cross-border e-commerce, omni-channel fulfilment, peak seasons and last mile consolidation and proposes concrete solutions to improve e-fulfilment and last mile operations to meet rapidly evolving customer expectations. Frictionless returns in particular are becoming a competitive advantage and the report examines a number of product features that facilitate a smooth and efficient returns service.Global e-commerce logistics 2019 provides in depth analysis of cost breakdowns by channel and region, the structure of the e-fulfilment market, market size and growth forecasts and company strategies led by interviews with the leading players.


1.0 History of e-commerce
1.1 e-commerce and e-commerce logistics definitions
1.2 e-commerce and e-commerce logistics fundamentals
TRENDS AND DEVELOPMENTS
2.1 Cross-border e-commerce
2.2 Cross-border issues and risks
2.3 Payments
2.4 Returns
2.5 Regulations
OMNI-CHANNEL LOGISTICS
3.1 Fulfilment
3.2 Last mile
OUTSOURCING TRENDS
4.1 SME – a growth opportunity in the e-fulfilment market
4.2 Increased complexity of clients’ requests
STRATEGIES FOR PEAK SEASON
5.1 E-logistics and last mile performance during peak season
5.2 Dealing with peaks of demand
5.3 North America holiday season 2018
5.4 Europe holiday season
5.5 Conclusion
E-COMMERCE LOGISTICS IN EUROPE – WILL THE CHINESE E-RETAILERS TRANSFORM THE EUROPEAN MARKET?
6.1 Introduction
6.2 What service levels do the major e-retailers provide in China?
6.3 Alibaba and JD.com in Europe
6.4 Achieving China’s customer experience in Europe
6.5 Conclusion
E-Commerce Logistics Market Size and Growth
7.1 2018 Global e-commerce logistics market size growth rates
7.2 2018-2023 e-commerce logistics CAGR
7.3 Global Market Growth 2018
7.3.1 Global Market Forecast Scenarios
7.4 Asia Pacific Market Growth 2018
7.4.1 Asia Pacific Forecast Scenarios
7.5 Europe Market Growth 2018
7.5.1 Europe Forecast Scenarios
7.6 Middle East & North Africa Market Growth 2018
7.6.1 Middle East & North Africa Forecast Scenarios
7.7 North America Market Growth 2018
7.7.1 North America Forecast Scenarios
7.8 Russia, Caucasus and Central Asia Market Growth 2018
7.8.1 Russia, Caucasus & Central Asia Forecast Scenarios
7.9 South America Market Growth 2018
7.9.1 South America Forecast Scenarios
7.10 Sub-Saharan Africa Market Growth 2018
7.10.1 Sub-Saharan Africa Forecast Scenarios
E-COMMERCE LOGISTICS COSTS
8.1 Definition of e-commerce logistics
8.2 Summary of logistics cost structures in e-commerce
8.3 e-commerce logistics costs as a % of sales for selected retailers
8.4 Differences in e-commerce logistics cost structures: Vertical sectors
8.5 Differences in e-commerce logistics cost structures: Retail channels
8.6 Differences in e-commerce logistics cost structures: Warehousing/fulfilment costs vs Last-mile/outbound shipping costs
8.7. Differences in e-commerce logistics cost structures: Geographies
8.7.1 Differences in labour costs and efficiency
8.8. Differences in e-commerce logistics cost structures: Other considerations
8.9. Differences in e-commerce logistics cost structures: Store-based vs e-commerce
E-COMMERCE LOGISTICS STRATEGIES
9.1. Competitive comparison
9.2. Alibaba
9.3. Amazon
9.4. ASOS
9.5. JD.com
9.6. John Lewis
9.7. Ocado
9.8. Walmart
9.9. Souq
E-COMMERCE LOGISTICS PROVIDERS
10.1 Competitive comparison – e-fulfilment logistics
10.1.1 Major online retailers (the largest e-fulfilment providers in the world)
10.1.2 Other major online/ multi-channel retailers
10.1.3 Largest LSPs (XPO Logistics and Deutsche Post DHL Group, €500m+)
10.1.4 Mid-size LSPs (revenues of €100m+)
10.1.5 Smaller LSPs (revenues of less than €100m)
10.1.6 Major last-mile players who could scale up in e-fulfilment rapidly
10.1.7 Start-ups
10.1.8 Others
10.1.9 Top 10 e-fulfilment providers now and in the future
10.2 Competitive comparison – last-mile logistics
10.2.1 Domestic last-mile competitive landscape
10.2.2 Cross-border delivery competitive landscape
10.3 CEVA
10.4 Clipper Logistics
10.5 Deutsche Post DHL
10.6 FedEx
10.7 Kuehne + Nagel
10.8 La Poste (DPD)
10.9 Royal Mail / GLS
10.10 Singapore Post
10.11 UPS
10.12 USPS
10.13 XPO Logistics

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