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North America Cloud PBX Market to 2027 - Regional Analysis and Forecasts by Enterprise Size (Large Enterprise and SMEs); by End-User (IT & Telecom, BFSI, Healthcare, Retail, Manufacturing, and Others)

North America Cloud PBX Market to 2027 - Regional Analysis and Forecasts by Enterprise Size (Large Enterprise and SMEs); by End-User (IT & Telecom, BFSI, Healthcare, Retail, Manufacturing, and Others)

The North America cloud PBX market accounted for US$ 1.85 Bn in 2018 and is expected to grow at a CAGR of 13.3% over the forecast period 2018–2027, to account for US$ 5.59 Bn in 2027. Factors including growing demand for effective communication among enterprises are driving the growth of North America cloud PBX market. The cloud PBX lays the foundation for technological advancements in organizations by synchronizing a wide range of communication and collaborations tools; also, they enable the organizations to integrate with their critical business applications at a broader level. With the help of unification of numerous locations amid a business firm, for instance, the unification of itinerant workers under a single congregated network, the IP telephony offers flexible and advanced features for the communication process.

The ability of the cloud PBX to provide its users with seamless connectivity across the globe with minimal disruptions enables the organizations to enhance their performance and elevate their profitability. Because an effective communication such as audio/video conference, and web conference is considered as a critical asset in business, implementation of telephony system that operates on internet, not only facilitates better and hassle-free communication but also reduces the cost of ownership, adding to the factor that has influenced demand growth and are expected to continue during the forecast period.

The North America cloud PBX market is fragmented with the presence of several industries, and the competitive dynamics in the market is expected to change during the upcoming years. In addition to this, various initiatives are undertaken by the governmental bodies to accelerate the North America cloud PBX market further. For instance, The North American government is collaboratively committed to the coordinated actions in order to implement future agendas for sustainable development, which includes the SDGs (Sustainable Development Goals). The region has planned to forge the innovative partnerships for mobilizing technology, and human resources in order to facilitate the usability and availability of data to attain and govern progress inclined towards SDGs. The region is also anticipated to promote decision-making, which would be evidence-based and drive innovation to meet sustainable development challenges. The initiatives taken by state governing organizations across the region is expected to drive the adoption of cloud technology, which in turn would elevate the North America cloud PBX market.

The cloud PBX market by enterprise size is segmented into SMEs and large enterprises. With the need to expand and grow, the SMEs necessitates the ability to scale up or down quickly. Also, adding new employees by these companies requires it to adapt its phone system to accommodate the requirement for additional lines. The addition of more lines in the phone systems is difficult to achieve while using traditional on-premise telephony systems. This is attributed to higher setup costs, maintenance costs, on-site hardware requirement, and dependency on IT support. However, a cloud PBX allows SMEs to easily manage communication services economically, as well as in a more rationalized and agile manner.

The overall North America cloud PBX market size has been derived using both primary and secondary source. The research process begins with exhaustive secondary research using internal and external sources to obtain qualitative and quantitative information related to the North America cloud PBX market. It also provides an overview and forecast for the North America cloud PBX market based on all the segmentation provided with respect to the North America region. Also, primary interviews were conducted with industry participants and commentators in order to validate data and analysis. The participants who typically take part in such a process include industry expert such as VPs, business development managers, market intelligence managers, and national sales managers, and external consultant such as valuation experts, research analysts, and key opinion leaders specializing in the North America cloud PBX industry. Some of the players present in cloud PBX market are 3CX, INC, 8x8, Inc., AT&T INC, Avaya, Cisco System, Inc., Comcast Corporation, Microsoft Corporation, RingCentral, Inc., Sors Global, Voyce Ltd among others.


PART 1. INTRODUCTION
1.1 Scope of the Study
1.2 The Insight Partners Research Report Guidance
1.3 Market Segmentation
1.3.1 North America Cloud PBX Market – By Enterprise Size
1.3.2 North America Cloud PBX Market – By End-User
1.3.3 North America Cloud PBX Market – By Country
PART 2. Key Takeaways
PART 3. Research Methodology
3.1 Coverage
3.2 Secondary Research
3.3 Primary Research
PART 4. North America Cloud PBX Market landscape
4.1 Market Overview
4.2 PEST Analysis
4.2.1 North America PEST Analysis
PART 5. North America Cloud PBX Market – Key Industry Dynamics
5.1 Driver
5.1.1 Growing demand for effective communication in enterprises
5.1.2 Growing focus towards reducing the operational costs is driving its adoption of cloud PBX
5.2 Restraints
5.2.1 Increasing Security Concerns
5.3 Opportunity:
5.3.1 Introduction of 5G to provide growth benefits to cloud PBX operators
5.4 Future Trends:
5.4.1 Availability of integration support and migration strategies are the key trend in the cloud PBX Market
5.5 Impact Analysis
PART 6. North America Cloud PBX–Market Analysis
6.1 North America Cloud PBX Market Overview
6.2 North America Cloud PBX Market Forecast and Analysis
PART 7. North America Cloud PBX Market Revenue and Forecasts to 2027 –Enterprise size
7.1 Overview
7.2 Enterprise Size Market Forecasts and Analysis
7.3 SMEs
7.3.1 Overview
7.3.1 SMEs Market Forecasts and Analysis
7.4 Large Enterprises
7.4.1 Overview
7.4.2 Large Enterprises Market Forecasts and Analysis
PART 8. North America Cloud PBX Market Revenue and Forecasts to 2027 – by End-user
8.1 Overview
8.2 End-user Market Forecasts and Analysis
8.3 IT & Telecom
8.3.1 Overview
8.3.2 IT & Telecom Market Forecasts and Analysis
8.4 BFSI
8.4.1 Overview
8.4.2 BFSI Market Forecasts and Analysis
8.5 Healthcare
8.5.1 Overview
8.5.2 Healthcare Market Forecasts and Analysis
8.6 Retail
8.6.1 Overview
8.6.2 Retail Market Forecasts and Analysis
8.7 Manufacturing
8.7.1 Overview
8.7.2 Manufacturing Market Forecasts and Analysis
8.8 Others
8.8.1 Overview
8.8.2 Others Market Forecasts and Analysis
PART 9. North America Cloud PBX Market – country Analysis
9.1 Overview
9.1.1 North America Cloud PBX Market Breakdown, by Key Countries
9.1.1.1 U.S. Cloud PBX Market Revenue and Forecasts to 2027 (US$ MN)
9.1.1.1.1 U.S. Cloud PBX Market Breakdown by Enterprise Size
9.1.1.1.2 U.S. Cloud PBX Market Breakdown by End-user
9.1.1.2 Canada Cloud PBX Market Revenue and Forecasts to 2027 (US$ MN)
9.1.1.2.1 Canada Cloud PBX Market Breakdown by Enterprise Size
9.1.1.2.2 Canada Cloud PBX Market Breakdown by End-user
9.1.1.3 Mexico Cloud PBX Market Revenue and Forecasts to 2027 (US$ MN)
9.1.1.3.1 Mexico Cloud PBX Market Breakdown by Enterprise Size
9.1.1.3.2 Mexico Cloud PBX Market Breakdown by End-user
PART 10. Industry Landscape
10.1 Market Initiative
10.2 New Development
PART 11. Company Profile
11.1 3cx, Inc.
11.1.1 Key Facts
11.1.2 Business Description
11.1.3 Products and Services
11.1.4 Financial Overview
11.1.5 SWOT Analysis
11.1.6 Key Developments
11.2 8x8, Inc.
11.2.1 Key Facts
11.2.2 Business Description
11.2.3 Products and Services
11.2.4 Financial Overview
11.2.5 SWOT Analysis
11.2.6 Key Developments
11.3 AT&T Inc.
11.3.1 Key Facts
11.3.2 Business Description
11.3.3 Product and Services
11.3.4 Financial Overview
11.3.5 SWOT Analysis
11.3.6 Key Developments
11.4 Avaya Inc.
11.4.1 Key Facts
11.4.2 Business Description
11.4.3 Products and Services
11.4.4 Financial Overview
11.4.5 SWOT Analysis
11.4.6 Key Developments
11.5 Cisco Systems, Inc.
11.5.1 Key Facts
11.5.2 Business Description
11.5.3 Products and Services
11.5.4 Financial Overview
11.5.5 SWOT Analysis
11.5.6 Key Developments
11.6 Comcast Corporation
11.6.1 Key Facts
11.6.2 Business Description
11.6.3 Products and Services
11.6.4 Financial Overview
11.6.5 SWOT Analysis
11.6.6 Key Developments
11.7 MICROSOFT CORPORATION
11.7.1 Key Facts
11.7.2 Business Description
11.7.3 Products and Services
11.7.4 Financial Overview
11.7.5 SWOT Analysis
11.7.6 Key Developments
11.8 RingCentral, Inc.
11.8.1 Key Facts
11.8.2 Business Description
11.8.3 Products and Services
11.8.4 Financial Overview
11.8.5 SWOT Analysis
11.8.6 Key Developments
11.9 SORS Global
11.9.1 Key Facts
11.9.2 Business Description
11.9.3 Products and Services
11.9.4 Financial Overview
11.9.5 SWOT Analysis
11.9.6 Key Developments
11.10 Voyced Ltd.
11.10.1 Key Facts
11.10.2 Business Description
11.10.3 Products and Services
11.10.4 Financial Overview
11.10.5 SWOT Analysis
11.10.6 Key Developments
PART 12. Appendix
12.1 About The Insight Partners
12.2 Glossary
LIST OF TABLES
TABLE 1. North America Cloud PBX Market Revenue and Forecasts to 2027 (US$ Mn)
TABLE 2. North America Cloud PBX Market, Breakdown By Enterprise Size, Revenue and Forecasts to 2027 (US$ Mn)
TABLE 3. North America Cloud PBX Market, Breakdown By End-user, Revenue and Forecasts to 2027 (US$ Mn)
TABLE 4. North America Cloud PBX Market, Breakdown By Country, Revenue and Forecasts to 2027 (US$ Mn)
TABLE 5. U.S. Cloud PBX Market Revenue and Forecasts to 2027 – By Enterprise Size (US$ Mn)
TABLE 6. U.S. Cloud PBX Market Revenue and Forecasts to 2027 – By End-user (US$ Mn)
TABLE 7. Canada Cloud PBX Market Revenue and Forecasts to 2027 – By Enterprise Size (US$ Mn)
TABLE 8. Canada Cloud PBX Market Revenue and Forecasts to 2027 – By End-user (US$ Mn)
TABLE 9. Mexico Cloud PBX Market Revenue and Forecasts to 2027 – By Enterprise Size (US$ Mn)
TABLE 10. Mexico Cloud PBX Market Revenue and Forecasts to 2027 – By End-user (US$ Mn)
TABLE 11. Glossary of Terms, Cloud PBX Market
LIST OF FIGURES
FIGURE 1. North America Cloud PBX Market Segmentation
FIGURE 2. North America Cloud PBX Market Segmentation – BY County
FIGURE 3. North America Cloud PBX Market Breakdown by Enterprise size, 2018 & 2027 (%)
FIGURE 4. North America – PEST Analysis
FIGURE 5. Impact Analysis
FIGURE 6. North America Cloud PBX Market Forecast and Analysis, (US$ Mn)
FIGURE 7. North America Cloud PBX Market Breakdown By Enterprise Size, 2018 & 2027 (%)
FIGURE 8. North America SMEs Market Revenue and Forecasts to 2027 (US$ Mn)
FIGURE 9. North America Large Enterprises Market Revenue and Forecasts to 2027 (US$ Mn)
FIGURE 10. North America Cloud PBX Market Breakdown By End-user, by revenue, 2018 & 2027 (%)
FIGURE 11. North America IT & Telecom Market Revenue and Forecasts to 2027 (US$ Mn)
FIGURE 12. North America BFSI Market Revenue and Forecasts to 2027 (US$ Mn)
FIGURE 13. North AMerica Healthcare Market Revenue and Forecasts to 2027 (US$ Mn)
FIGURE 14. North AMerica Retail Market Revenue and Forecasts to 2027 (US$ Mn)
FIGURE 15. North America Manufacturing Market Revenue and Forecasts to 2027 (US$ Mn)
FIGURE 16. North America Others Market Revenue and Forecasts to 2027 (US$ Mn)
FIGURE 17. North America Cloud PBX Market Breakdown by Key Countries, 2018 & 2027(%)
FIGURE 18. U.S. Cloud PBX Market Revenue and Forecasts to 2027 (US$ Mn)
FIGURE 19. Canada Cloud PBX Market Revenue and Forecasts to 2027 (US$ Mn)
FIGURE 20. Mexico Cloud PBX Market Revenue and Forecasts to 2027 (US$ Mn)

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