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Artificial Intelligence in Retail Market 2025 – Global Analysis and Forecasts by Deployment Type (on Cloud and On Premise); Retail Type (Online and Offline); Technology (Natural Language Processing (NLP), Machine Learning, Cloud Computing, Deep Learning);

Artificial Intelligence in Retail Market to 2025 by Retail Format (E-Commerce and, Brick & Mortar), Technology (Chat-Bot, Recommendation Engine and Audio – Visual Analytics) and Application (Sales & Marketing, Supply-chain & Logistics, Shelf Analytics, Pricing, In-Store Navigation and Auto-checkout) – Global Analysis and Forecast

Artificial intelligence in retail market is estimated to be US$ 27,238.6 million by 2025 from US$ 712.6 million in 2016. The growth in market revenue is attributed to proliferating adoption of game changing technologies, growth in mobile market and emergence of various AI based start-ups catering to retail industry. Proliferation of enhanced technological awareness and varied product choices among the consumers have resulted into a noteworthy shift in global retail industry landscape. This has further foisted pressure on the traditional retailers to reimagine the strategies for creating and capturing value in order to explore the optimal usage of their assets. Public policy liberalization is also one of the key factors supporting the flow of knowledge, information and resources, further generating pressure on the brick ‘n’ mortar retailers to tackle with the lowered entry barriers to the online retailers in the market.

Key trend which will predominantly effect the market in coming year is rising adoption of multi-channel or omni channel retailing. In forthcoming years, the retail industry is anticipated to witness higher growth in the trend of Omni channel retailing. Artificial intelligence will be having a key role as this technology would be bridging the gap between online and offline retailing in coming future. Companies like Amazon have already enrooted its focus towards development of an AI enabled offline retail store that would enable the shoppers to move out of the store without waiting in the long queues of billing.

Artificial intelligence in retail market by application is segmented into Sales & Marketing, Supply-chain & Logistics, Shelf Analytics, Pricing, In-Store Navigation, Auto-checkout and others (staffing and product mix optimization). Customer experience and management is projected to acquire majority share in the market. Digital convergence in retail is considered to bring glowing opportunity for retailers to retail the customer and set themselves apart. In the coming few years, interaction with a variety of technologies such as bots is expected to reinvent the customer experience.

The overall market size has been derived using both primary and secondary source. The research process begins with an exhaustive secondary research using internal and external sources to obtain qualitative and quantitative information related to the market. Also, primary interview were conducted with industry participants and commentators in order to validate data and analysis. The participants who typically take part in such a process include industry expert such as VPs, business development managers, market intelligence managers and national sales managers, and external consultant such as valuation experts, research analysts and key opinion leaders specializing in the artificial intelligence and retail industry.


1 Table of Contents
1.1 List of Tables
1.2 List of Figures
2 Introduction
2.1 Scope of the Study
2.2 The Insight Partners Research Report Guidance
3 Key Takeaways
4 Artificial Intelligence in Retail Market Landscape
4.1 Market Overview
4.2 Market Segmentation
4.2.1 Global Artificial Intelligence in Retail Market – By Retail Format
4.2.2 Global Artificial Intelligence in Retail Market – By Technology
4.2.3 Global Artificial Intelligence in Retail Market – By Application
4.2.4 Global Artificial Intelligence in Retail Market – By Geography
4.3 PEST Analysis
4.3.1 North America PEST Analysis
4.3.2 Europe PEST Analysis
4.3.3 Asia Pacific PEST Analysis
4.3.4 Middle East & Africa PEST Analysis
4.3.5 South America PEST Analysis
5 Global Artificial Intelligence in Retail Market – Key Industry Dynamics
5.1 Key Market Drivers
5.1.1 Startups are at the forefront, driving the adoption of AI in retail industry
5.1.2 Rapid adoption of game-changing technologies across the retail - value chain
5.1.3 Tremendous growth in mobile market is expected to encourage the widespread adoption of AI in retail
5.2 Key Market Restraints
5.2.1 Lack of in-house knowledge and cultural readiness hold back AI adoption
5.2.2 High cost and difficulty of implementing new technologies
5.3 Key Market Opporunities
5.3.1 Rising investments in speech analytics technology
5.4 Future Trends
5.4.1 Artificial intelligence to bridge the gap between online and offline retailing
5.4.2 Artificial intelligence enabled virtual mirrors to be major traction in fashion retail industry
25.5 Impact Analysis of Drivers and Restraints
6 Artificial Intelligence in Retail Market – Global
6.1 Global Artificial Intelligence Market Overview
6.2 Global Artificial Intelligence in Retail Market Forecast and Analysis
7 Global Artificial Intelligence in Retail Market Analysis – By Retail Format
7.1 Overview
7.2 E-commerce
7.2.1 Overview
7.2.2 Global Ecommerce Market Revenue and Forecasts to 2025 (US$ Mn)
7.3 Brick ‘n’ Mortar
7.3.1 Overview
7.3.2 Global Brick ‘n’ Mortar Market Revenue and Forecasts to 2025 (US$ Mn)
8 Global Artificial Intelligence in Retail Market Analysis – By Technology
8.1 Overview
8.2 Chatbots
8.2.1 Overview
8.2.2 Global Chatbots Market Revenue and Forecasts to 2025 (US$ Mn)
8.3 Recommendation Engines
8.3.1 Overview
8.3.2 Global Recommendation Engine Market Revenue and Forecasts to 2025 (US$ Mn)
8.4 Audio Visual Analytics
8.4.1 Overview
8.4.2 Global Audio Video Analytics Market Revenue and Forecasts to 2025 (US$ Mn)
8.5 Others
8.5.1 Overview
8.5.2 Global Others Market Revenue and Forecasts to 2025 (US$ Mn)
9 Global Artificial Intelligence in Retail Market Analysis – By Application
9.1 Overview
9.2 Sales & Marketing
9.2.1 Overview
9.2.2 Global Sales & Marketing Market Revenue and Forecasts to 2025 (US$ Mn)
9.3 Supply Chain & logistics
9.3.1 Overview
9.3.2 Global Supply Chain & Logistics Market Revenue and Forecasts to 2025 (US$ Mn)
9.4 Customer Experience & Management
9.4.1 Overview
9.4.2 Global Customer Experience & Management Market Revenue and Forecasts to 2025 (US$ Mn)
9.5 Shelf Analytics
9.5.1 Overview
9.5.2 Global Shelf Analytics Market Revenue and Forecasts to 2025 (US$ Mn)
9.6 Pricing
9.6.1 Overview
9.6.2 Global Pricing Market Revenue and Forecasts to 2025 (US$ Mn)
9.7 In-Store Navigation
9.7.1 Overview
9.7.2 Global In-Store Navigation Market Revenue and Forecasts to 2025 (US$ Mn)
9.8 Auto-checkouts
9.8.1 Overview
9.8.2 Global Auto Checkout Market Revenue and Forecasts to 2025 (US$ Mn)
9.9 Others
9.9.1 Overview
9.9.2 Global Others Market Revenue and Forecasts to 2025 (US$ Mn)
10 Global Artificial Intelligence in Retail Market – Geographical Analysis
10.1 Overview
10.2 North America Artificial Intelligence in Retail Market Revenue and Forecasts to 2025
10.2.1 Overview
10.2.2 North America Artificial Intelligence in Retail Market Revenue and Forecasts to 2025 (US$ Mn)
10.2.3 North America Artificial Intelligence in Retail Market Breakdown by Key Countries
10.2.3.1 US Artificial Intelligence in Retail Market Revenue and Forecasts to 2025 (US$ Mn)
10.2.3.2 Canada Artificial Intelligence in Retail Market Revenue and Forecasts to 2025 (US$ Mn)
10.2.3.3 Mexico Artificial Intelligence in Retail Market Revenue and Forecasts to 2025 (US$ Mn)
10.2.4 North America Artificial Intelligence in Retail Market Breakdown by Retail Format
10.2.5 North America Artificial Intelligence in Retail Market Breakdown by Technology
10.2.6 North America Artificial Intelligence in Retail Market Breakdown by Application
10.3 Europe Artificial Intelligence in Retail Market Revenue and Forecasts to 2025
10.3.1 Overview
10.3.2 Europe Artificial Intelligence in Retail Market Revenue and Forecasts to 2025 (US$ Mn)
10.3.3 Europe Artificial Intelligence in Retail Market Breakdown by Key Countries
10.3.3.1 France Artificial Intelligence in Retail Market Revenue and Forecasts to 2025 (US$ Mn)
10.3.3.2 Germany Artificial Intelligence in Retail Market Revenue and Forecasts to 2025 (US$ Mn)
10.3.3.3 Italy Artificial Intelligence in Retail Market Revenue and Forecasts to 2025 (US$ Mn)
10.3.3.4 Spain Artificial Intelligence in Retail Market Revenue and Forecasts to 2025 (US$ Mn)
10.3.3.5 UK Artificial Intelligence in Retail Market Revenue and Forecasts to 2025 (US$ Mn)
10.3.4 Europe Artificial Intelligence in Retail Market Breakdown by Retail Format
10.3.5 Europe Artificial Intelligence in Retail Market Breakdown by Technology
10.3.6 Europe Artificial Intelligence in Retail Market Breakdown by Application
10.4 Asia Pacific (APAC) Artificial Intelligence in Retail Market Revenue and Forecasts to 2025
10.4.1 Overview
10.4.2 Asia Pacific Artificial Intelligence in Retail Market Revenue and Forecasts to 2025 (US$ Mn)
10.4.3 Asia Pacific Artificial Intelligence in Retail Market Breakdown by Countries
10.4.3.1 China Artificial Intelligence in Retail Market Revenue and Forecasts to 2025 (US$ Mn)
10.4.3.2 India Artificial Intelligence in Retail Market Revenue and Forecasts to 2025 (US$ Mn)
10.4.3.3 Japan Artificial Intelligence in Retail Market Revenue and Forecasts to 2025 (US$ Mn)
10.4.3.4 Australia Artificial Intelligence in Retail Market Revenue and Forecasts to 2025 (US$ Mn)
10.4.4 Asia Pacific Artificial Intelligence in Retail Market Breakdown by Retail Format
10.4.5 Asia Pacific Artificial Intelligence in Retail Market Breakdown by Technology
10.4.6 Asia Pacific Artificial Intelligence in Retail Market Breakdown by Application
10.5 Middle East & Africa (MEA) Artificial Intelligence in Retail Market Revenue and Forecasts to 2025
10.5.1 Overview
10.5.2 Middle East & Africa Artificial Intelligence in Retail Market Revenue and Forecasts to 2025 (US$ Mn)
10.5.3 Middle East & Africa Artificial Intelligence in Retail Market Breakdown by Key Countries
10.5.3.1 Saudi Arabia Artificial Intelligence in Retail Market Revenue and Forecasts to 2025 (US$ Mn)
10.5.3.2 UAE Artificial Intelligence in Retail Market Revenue and Forecasts to 2025 (US$ Mn)
10.5.3.3 South Africa Artificial Intelligence in Retail Market Revenue and Forecasts to 2025 (US$ Mn)
10.5.4 Middle East & Africa Artificial Intelligence in Retail Market Breakdown by Retail Format
10.5.5 Middle East & Africa Artificial Intelligence in Retail Market Breakdown by Technology
10.5.6 Middle East & Africa Artificial Intelligence in Retail Market Breakdown by Application
10.6 South America Artificial Intelligence in Retail Market Revenue and Forecasts to 2025
10.6.1 Overview
10.6.2 South America Artificial Intelligence in Retail Market Revenue and Forecasts to 2025 (US$ Mn)
10.6.3 South America Artificial Intelligence in Retail Market Breakdown by Key Countries
10.6.3.1 Brazil Artificial Intelligence in Retail Market Revenue and Forecasts to 2025 (US$ Mn)
10.6.4 South America Artificial Intelligence in Retail Market Breakdown by Retail Format
10.6.5 South America Artificial Intelligence in Retail Market Breakdown by Technology
10.6.6 South America Artificial Intelligence in Retail Market Breakdown by Application
11 Industry Landscape
11.1 Market Initative
11.2 Merger and Acquisition
12 Competitive Landscape
12.1 Competitive Product Mapping
12.2 Market Positioning - Global Top 5 Players Ranking
13 Global Artificial Intelligence in Retail Market – Key Company Profiles
13.1 Sentient Technologies Holdings Limited
13.1.1 Key Facts
13.1.2 Business Description
13.1.3 Financial Overview
13.1.4 SWOT Analysis
13.1.5 Key Developments
13.2 Manthan Software Services Pvt. Ltd.
13.2.1 Key Facts
13.2.2 Business Description
13.2.3 Financial Overview
13.2.4 SWOT Analysis
13.2.5 Key Developments
13.3 Focal Systems Inc.
13.3.1 Key Facts
13.3.2 Business Description
13.3.3 Financial Overview
13.3.4 SWOT Analysis
13.3.5 Key Developments
13.4 Microsoft Corporation
13.4.1 Key Facts
13.4.2 Business Description
13.4.3 Financial Overview
13.4.4 SWOT Analysis
13.4.5 Key Developments
13.5 ViSenze
13.5.1 Key Facts
13.5.2 Business Description
13.5.3 Financial Overview
13.5.4 SWOT Analysis
13.5.5 Key Developments
13.6 Tata Consultancy Services Limited
13.6.1 Key Facts
13.6.2 Business Description
13.6.3 Financial Overview
13.6.4 SWOT Analysis
13.6.5 Key Developments
13.7 Salesforce.com, Inc.
13.7.1 Key Facts
13.7.2 Business Description
13.7.3 Financial Overview
13.7.4 SWOT Analysis
13.7.5 Key Developments
13.8 Plexure Ltd.
13.8.1 Key Facts
13.8.2 Business Description
13.8.3 Financial Overview
13.8.4 SWOT Analysis
13.8.5 Key Developments
13.9 Google,Inc.
13.9.1 Key Facts
13.9.2 Business Description
13.9.3 Financial Overview
13.9.4 SWOT Analysis
13.9.5 Key Developments
13.10 IBM Watson Group
13.10.1 Key Facts
13.10.2 Business Description
13.10.3 Financial Overview
13.10.4 SWOT Analysis
13.10.5 Key Developments
14 Appendix
14.1 About The Insight Partners
14.2 Glossary of Terms
14.3 Methodology
14.3.1 Coverage
14.3.2 Secondary Research
14.3.3 Primary Research
14.4 Contact Us
14.5 Disclaimer
1.1 List of Tables
Table 1: Global Artificial Intelligence in Retail Market Revenue and Forecasts to 2025 (US$ Mn)
Table 2: North America Artificial Intelligence in Retail Market Revenue and Forecasts to 2025 – By Retail Format (US$ Mn)
Table 3: North America Artificial Intelligence in Retail Market Revenue and Forecasts to 2025 – By Technology (US$ Mn)
Table 4: North America Artificial Intelligence in Retail Market Revenue and Forecasts to 2025 – By Application (US$ Mn)
Table 5: Europe Artificial Intelligence in Retail Market Revenue and Forecasts to 2025 – By Retail Format (US$ Mn)
Table 6: Europe Artificial Intelligence in Retail Market Revenue and Forecasts to 2025 – By Technology (US$ Mn)
Table 7: Europe Artificial Intelligence in Retail Market Revenue and Forecasts to 2025 – By Application (US$ Mn)
Table 8: Asia Pacific Artificial Intelligence in Retail Market Revenue and Forecasts to 2025 – By Retail Format (US$ Mn)
Table 9: Asia Pacific Artificial Intelligence in Retail Market Revenue and Forecasts to 2025 – By Technology (US$ Mn)
Table 10: Asia Pacific Artificial Intelligence in Retail Market Revenue and Forecasts to 2025 – By Application (US$ Mn)
Table 11: Middle East and Africa Artificial Intelligence in Retail Market Revenue and Forecasts to 2025 – By Retail Format (US$ Mn)
Table 12: Middle East and Africa Artificial Intelligence in Retail Market Revenue and Forecasts to 2025 – By Technology (US$ Mn)
Table 13: Middle East and Africa Artificial Intelligence in Retail Market Revenue and Forecasts to 2025 – By Application (US$ Mn)
Table 14: South America Artificial Intelligence in Retail Market Revenue and Forecasts to 2025 – By Retail Format (US$ Mn)
Table 15: South America Artificial Intelligence in Retail Market Revenue and Forecasts to 2025 – By Technology (US$ Mn)
Table 16: South America Artificial Intelligence in Retail Market Revenue and Forecasts to 2025 – By Application (US$ Mn)
Table 17: Glossary of Terms, Artificial Intelligence in Retail Market
1.2 List of Figures
Figure 1: Global Artificial Intelligence in Retail Market, 2016 & 2025
Figure 2: Artificial Intelligence in Retail Market Segmentation
Figure 3: Artificial Intelligence in Retail Market Segmentation
Figure 4: North America PEST Analysis
Figure 5: Europe PEST Analysis
Figure 6: APAC PEST Analysis
Figure 7: MEA PEST Analysis
Figure 8: SAM PEST Analysis
Figure 9: Global Artificial Intelligence Start-Ups in Retail
Figure 10: Adoption of IoT in retail
Figure 11: Global Smart Phone Subscription Growth
Figure 12: Artificial Intelligence in Retail Market Impact Analysis of Driver and Restraints
Figure 13: Global Artificial Intelligence in Retail Market Revenue and Forecasts to 2025 (US$ Mn)
Figure 14: Global Artificial Intelligence in Retail Market Breakdown By Retail Format, 2016 & 2025 (%)
Figure 15: Ecommerce Market Revenue and Forecasts to 2025 (US$ Mn)
Figure 16: Brick ‘n’ Mortar Market Revenue and Forecasts to 2025 (US$ Mn)
Figure 17: Global Artificial Intelligence in Retail Market Breakdown By Technology, 2016 & 2025 (%)
Figure 18: Global Chatbots Market Revenue and Forecasts to 2025 (US$ Mn)
Figure 19: Global Recommendation Engine Market Revenue and Forecasts to 2025 (US$ Mn)
Figure 20: Global Audio Video Analytics Market Revenue and Forecasts to 2025 (US$ Mn)
Figure 21: Global Funds Market Revenue and Forecasts to 2025 (US$ Mn)
Figure 22: Global Artificial Intelligence in Retail Market Breakdown By Application, 2016 & 2025 (%)
Figure 23: Global Sales & Marketing Market Revenue and Forecasts to 2025 (US$ Mn)
Figure 24: Global Supply Chain & Logistics Market Revenue and Forecasts to 2025 (US$ Mn)
Figure 25: Global Customer Experience & Management Market Revenue and Forecasts to 2025 (US$ Mn)
Figure 26: Global Shelf Analytics Market Revenue and Forecasts to 2025 (US$ Mn)
Figure 27: Global Pricing Market Revenue and Forecasts to 2025 (US$ Mn)
Figure 28: Global In-Store Navigation Market Revenue and Forecasts to 2025 (US$ Mn)
Figure 29: Global Auto Checkout Market Revenue and Forecasts to 2025 (US$ Mn)
Figure 30: Global Others Market Revenue and Forecasts to 2025 (US$ Mn)
Figure 31: Artificial Intelligence in Retail Market, Global Breakdown by Regions, 2016 & 2025 (%)
Figure 32: North America Artificial Intelligence in Retail Market Revenue and Forecasts to 2025 (US$ Mn)
Figure 33: North America Artificial Intelligence in Retail Market Breakdown by Key Countries, 2016 & 2025 (%)
Figure 34: US Artificial Intelligence in Retail Market Revenue and Forecasts to 2025 (US$ Mn)
Figure 35: Canada Artificial Intelligence in Retail Market Revenue and Forecasts to 2025 (US$ Mn)
Figure 36: Mexico Artificial Intelligence in Retail Market Revenue and Forecasts to 2025 (US$ Mn)
Figure 37: North America Artificial Intelligence in Retail Market Breakdown by Function, 2016 & 2025 (%)
Figure 38: North America Artificial Intelligence in Retail Market Breakdown by Technology, 2016 & 2025 (%)
Figure 39: North America Artificial Intelligence in Retail Market Breakdown by Application, 2016 & 2025 (%)
Figure 40: Europe Artificial Intelligence in Retail Market Revenue and Forecasts to 2025 (US$ Mn)
Figure 41: Europe Artificial Intelligence in Retail Market Breakdown by Key Countries, 2016 & 2025 (%)
Figure 42: France Artificial Intelligence in Retail Market Revenue and Forecasts to 2025 (US$ Mn)
Figure 43: Germany Artificial Intelligence in Retail Market Revenue and Forecasts to 2025 (US$ Mn)
Figure 44: Italy Artificial Intelligence in Retail Market Revenue and Forecasts to 2025 (US$ Mn)
Figure 45: Spain Artificial Intelligence in Retail Market Revenue and Forecasts to 2025 (US$ Mn)
Figure 46: UK Artificial Intelligence in Retail Market Revenue and Forecasts to 2025 (US$ Mn)
Figure 47: Europe Artificial Intelligence in Retail Market Breakdown by Retail Format, 2016 & 2025 (%)
Figure 48: Europe Artificial Intelligence in Retail Market Breakdown by Technology, 2016 & 2025 (%)
Figure 49: Europe Artificial Intelligence in Retail Market Breakdown by Application, 2016 & 2025 (%)
Figure 50: Asia Pacific Artificial Intelligence in Retail Market Revenue and Forecasts to 2025 (US$ Mn)
Figure 51: Asia Pacific Artificial Intelligence in Retail Market Breakdown by Key Countries, 2016 & 2025 (%)
Figure 52: China Artificial Intelligence in Retail Market Revenue and Forecasts to 2025 (US$ Mn)
Figure 53: India Artificial Intelligence in Retail Market Revenue and Forecasts to 2025 (US$ Mn)
Figure 54: Japan Artificial Intelligence in Retail Market Revenue and Forecasts to 2025 (US$ Mn)
Figure 55: Australia Artificial Intelligence in Retail Market Revenue and Forecasts to 2025 (US$ Mn)
Figure 56: Asia Pacific Artificial Intelligence in Retail Market Breakdown by Function, 2016 & 2025 (%)
Figure 57: Asia Pacific Artificial Intelligence in Retail Market Breakdown by Technology, 2016 & 2025 (%)
Figure 58: Asia Pacific Artificial Intelligence in Retail Market Breakdown by Application, 2016 & 2025 (%)
Figure 59: Middle East & Africa Artificial Intelligence in Retail Market Revenue and Forecasts to 2025 (US$ Mn)
Figure 60: Middle East & Africa Artificial Intelligence in Retail Market Breakdown by Key Countries, 2016 & 2025 (%)
Figure 61: Saudi Arabia Artificial Intelligence in Retail Market Revenue and Forecasts to 2025 (US$ Mn)
Figure 62: UAE Artificial Intelligence in Retail Market Revenue and Forecasts to 2025 (US$ Mn)
Figure 63: South Africa Artificial Intelligence in Retail Market Revenue and Forecasts to 2025 (US$ Mn)
Figure 64: Middle East & Africa Artificial Intelligence in Retail Market Breakdown by Retail Format, 2016 & 2025 (%)
Figure 65: Middle East & Africa Artificial Intelligence in Retail Market Breakdown by Technology, 2016 & 2025 (%)
Figure 66: Middle East & Africa Artificial Intelligence in Retail Market Breakdown by Application, 2016 & 2025 (%)
Figure 67: South America Artificial Intelligence in Retail Market Revenue and Forecasts to 2025 (US$ Mn)
Figure 68: South America Artificial Intelligence in Retail Market Breakdown by Key Countries, 2016 & 2025 (%)
Figure 69: Brazil Artificial Intelligence in Retail Market Revenue and Forecasts to 2025 (US$ Mn)
Figure 70: South America Artificial Intelligence in Retail Market Breakdown by Retail Format, 2016 & 2025 (%)
Figure 71: South America Artificial Intelligence in Retail Market Breakdown by Technology, 2016 & 2025 (%)
Figure 72: South America Artificial Intelligence in Retail Market Breakdown by Application, 2016 & 2025 (%)
Figure 73: Artificial Intelligence in Retail Market Competitive Product Mapping

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