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Business Outsourcing Market Research Reports & Industry Analysis

Due to the economic downturn, companies are looking for ways to save money and increase their profits. As such, many large companies will often outsource certain jobs to companies who specialize in this service. Removing this function from the organization allows them to focus on larger areas where profits can be increased. The goal is to refocus the management teams that used to manage these areas to areas other divisions where they can be more effective.

Often you will hear of jobs such as telemarketing (call centers), payroll and data entry as those areas that will fall to outsourcing. The companies performing these job functions are often well focused and the processes involved in this work are quite streamlined so there is little management needed due to quality control procedures in place. In these cases, the goal is to get the information back and forth as quickly and cleanly as possible.

While this is one advantage of outsourcing, there are disadvantages as well. One of these is in regard to customer relationships. Since the outsourced company is dealing with the clients, the main company does not have the ability to build strong relationships. This is something that must be monitored carefully so clients are not dissatisfied. Additional care must be taken when the outsourced work is being done in a different country (offshored) since timing, language and cultural differences must be considered.
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Business Outsourcing Industry Research & Market Reports

  • BPO Services in Scandinavia

    ...leading players including key financial metrics and analysis of competitive pressures within the market. Synopsis Essential resource for top-line data and analysis covering the Scandinavia bpo services market. Includes market size and segmentation data, textual ... Read More

  • BPO Services in Mexico

    ...leading players including key financial metrics and analysis of competitive pressures within the market. Synopsis Essential resource for top-line data and analysis covering the Mexico bpo services market. Includes market size and segmentation data, textual ... Read More

  • BPO Services in South Africa

    ...of the leading players including key financial metrics and analysis of competitive pressures within the market. Synopsis Essential resource for top-line data and analysis covering the South Africa bpo services market. Includes market size and ... Read More

  • BPO Services in Canada

    ...leading players including key financial metrics and analysis of competitive pressures within the market. Synopsis Essential resource for top-line data and analysis covering the Canada bpo services market. Includes market size and segmentation data, textual ... Read More

  • BPO Services in the United States

    ...contains descriptions of the leading players including key financial metrics and analysis of competitive pressures within the market. Synopsis Essential resource for top-line data and analysis covering the United States bpo services market. Includes market ... Read More

  • BPO Services in China

    ...leading players including key financial metrics and analysis of competitive pressures within the market. Synopsis Essential resource for top-line data and analysis covering the China bpo services market. Includes market size and segmentation data, textual ... Read More

  • BPO Services in Indonesia

    ...leading players including key financial metrics and analysis of competitive pressures within the market. Synopsis Essential resource for top-line data and analysis covering the Indonesia bpo services market. Includes market size and segmentation data, textual ... Read More

  • BPO Services in South Korea

    ...of the leading players including key financial metrics and analysis of competitive pressures within the market. Synopsis Essential resource for top-line data and analysis covering the South Korea bpo services market. Includes market size and ... Read More

  • BPO Services in Australia

    ...leading players including key financial metrics and analysis of competitive pressures within the market. Synopsis Essential resource for top-line data and analysis covering the Australia bpo services market. Includes market size and segmentation data, textual ... Read More

  • BPO Services in Germany

    ...leading players including key financial metrics and analysis of competitive pressures within the market. Synopsis Essential resource for top-line data and analysis covering the Germany bpo services market. Includes market size and segmentation data, textual ... Read More

  • BPO Services in Italy

    ...leading players including key financial metrics and analysis of competitive pressures within the market. Synopsis Essential resource for top-line data and analysis covering the Italy bpo services market. Includes market size and segmentation data, textual ... Read More

  • BPO Services in Turkey

    ...leading players including key financial metrics and analysis of competitive pressures within the market. Synopsis Essential resource for top-line data and analysis covering the Turkey bpo services market. Includes market size and segmentation data, textual ... Read More

  • Global BPO Services

    ...including key financial metrics and analysis of competitive pressures within the market. Synopsis Essential resource for top-line data and analysis covering the Global bpo services market. Includes market size and segmentation data, textual and graphical ... Read More

  • BPO Services in Asia-Pacific

    ...leading players including key financial metrics and analysis of competitive pressures within the market. Synopsis Essential resource for top-line data and analysis covering the Asia-Pacific bpo services market. Includes market size and segmentation data, textual ... Read More

  • BPO Services in Europe

    ...leading players including key financial metrics and analysis of competitive pressures within the market. Synopsis Essential resource for top-line data and analysis covering the Europe bpo services market. Includes market size and segmentation data, textual ... Read More

  • Global Legal Process Outsourcing Services Market 2017-2021

    ...pace. The outsourcing of these services is of strategic importance for law and corporate firms to reduce their expenditure on legal matters. LPO offers access to legal expertise from different countries and builds their core ... Read More

  • Procurement Outsourcing Services in Australia - Industry Market Research Report

    ...efficiency and enhance performance. This report covers the scope, size, disposition and growth of the industry including the key sensitivities and success factors. Also included are five year industry forecasts, growth rates and an analysis ... Read More

  • Outsourcing/Offshoring Insights: Going Beyond Reshoring to Rightshoring

    ...on low price and ignored other important criteria such as additional cost measures and risk in the decision-making process. Because of increasing wages in typical low cost countries and other added complexity such as economic ... Read More

  • The 2018-2023 World Outlook for Outsourced Testing Services

    ...or potential industry earnings (P.I.E.), for the country in question (in millions of U.S. dollars), the percent share the country is of the region, and of the globe. These comparative benchmarks allow the reader to ... Read More

  • The 2018-2023 World Outlook for Operation Business Process as A Service (BPaaS)

    ...reported, estimates are given for the latent demand, or potential industry earnings (P.I.E.), for the country in question (in millions of U.S. dollars), the percent share the country is of the region, and of the ... Read More

  • The 2018-2023 World Outlook for Business Process as A Service (BPaaS)

    ...are given for the latent demand, or potential industry earnings (P.I.E.), for the country in question (in millions of U.S. dollars), the percent share the country is of the region, and of the globe. These ... Read More

  • Business Process Outsourcing (BPO, Finance and Accounting, Customer Services, etc.)

    ...HR, KPO, and Procurement. The market is also analyzed by the following End-Use Segments: Manufacturing, Telecommunications & Technology, Banking, Insurance & Finance Services, Retail, and Others. The report provides separate comprehensive analytics for the US, ... Read More

  • Business Process Outsourcing in Australia - Industry Market Research Report

    ...players operate, administer and manage these functions based on defined and measurable performance metrics. This report covers the scope, size, disposition and growth of the industry including the key sensitivities and success factors. Also included ... Read More

  • Business Processes Outsourcing Services Global Market Briefing 2017

    ...The market is further classified into customer relationship management BPO, human resource outsourcing BPO, finance and administration BPO, and other BPO services. The Business Processes Outsourcing Services Global Market Briefing provides strategists, marketers and senior ... Read More

  • Software And BPO Services Global Market Report 2017

    ...and maintain applications, using a planned and structured process. Customers for software services include commercial establishments operating in manufacturing, telecoms, fast moving consumer goods (FMCG) verticals and other industries and government organizations. BPO Services companies ... Read More

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