Parcel Audit Services Procurement in the US
This report is intended to assist buyers of parcel audit services, which are used to correct errors that arise when shipping a large volume of packages through a major shipping service provider (e.g. UPS, FedEx or DHL). These shipping service providers use automated billing systems that often fail to take into account any shipment discounts or billing errors that occur as a result of shipments arriving later than promised. Buyers can hire parcel audit specialists or freight management providers to examine their shipping invoices for these errors, which they can then have refunded. Common buyers in this market include manufacturers, wholesalers and retailers. This report excludes freight forwarding services and freight payment services.