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PBX Phone Systems in the US - Procurement Research Report

PBX Phone Systems Procurement in the US

This report is intended to assist buyers of private branch exchange (PBX) phone systems. A PBX phone system is a telephone switching system that creates a private telephone network within a company and allows for the sharing of telephone lines to make outside calls. A PBX automatically routes incoming calls to specific extensions and can operate using traditional phone lines or the internet (IP PBX). PBX phone systems generally include internal and external phone lines, as well as a computer server to manage call switching and routing. Key buyers include businesses with offices, and key suppliers include IT equipment vendors. This report excludes hosted and open-source PBX services.


AT A GLANCE

EXECUTIVE SUMMARY

PRICE ENVIRONMENT
Price Fundamentals
Price Drivers
Recent Price Trend
Price Forecast

PRODUCT CHARACTERISTICS
Product Life Cycle
Total Cost of Ownership
Product Specialization
Related Goods
Substitute Goods
Regulation

Quality Control

SUPPLY CHAIN & VENDORS
Supply Chain Dynamics
Competitive Environment
Market Profitability
Switching Cost

PURCHASING PROCESS
Buying Basics
Key RFP Elements
NEGOTIATION STATISTICS

BUYER POWER SCORE COMPONENTS

JARGON & GLOSSARY

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