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Office Phones in the US - Procurement Research Report

Office Phones Procurement in the US

This report is intended to assist buyers of office phones. Office phones are handset telephones that offer additional functionality such as multiline options, call transfer and automatic reception that is not normally featured in home phones. These phones are typically used in conjunction with private branch exchange (PBX) phone systems, hosted PBX services or Voice-over-InternetProtocol (VoIP) services. Common buyers include resellers, businesses, government agencies and nonprofit organizations. Suppliers typically include resellers, manufacturers, and unified communication-as-a-service providers. This report excludes smartphones and other enterprise communication products, such as meeting room conferencing and telepresence systems.


AT A GLANCE

EXECUTIVE SUMMARY

PRICE ENVIRONMENT
Price Fundamentals
Price Drivers
Recent Price Trend
Price Forecast

PRODUCT CHARACTERISTICS
Product Life Cycle
Total Cost of Ownership
Product Specialization
Related Goods
Substitute Goods
Regulation

Quality Control

SUPPLY CHAIN & VENDORS
Supply Chain Dynamics
Competitive Environment
Market Profitability
Switching Cost

PURCHASING PROCESS
Buying Basics
Key RFP Elements
NEGOTIATION STATISTICS

BUYER POWER SCORE COMPONENTS

JARGON & GLOSSARY

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