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Network Voice Services in the US - Procurement Research Report

Network Voice Services Procurement in the US

This report is intended to assist buyers of network voice services, which include voice services, teleconferencing and web conferencing. Suppliers provide both analog and digital network voice solutions, including paid Voice-over-Internet-Protocol (VoIP) services. Suppliers include large telecommunications companies as well as small and midsize dedicated network voice service providers. Buyers of these services are businesses, government agencies and educational institutions. This report does not include free VoIP applications or other network management services.


AT A GLANCE

EXECUTIVE SUMMARY

PRICE ENVIRONMENT
Price Fundamentals
Price Drivers
Recent Price Trend
Price Forecast

PRODUCT CHARACTERISTICS
Product Life Cycle
Total Cost of Ownership
Product Specialization
Related Goods
Substitute Goods
Regulation

Quality Control

SUPPLY CHAIN & VENDORS
Supply Chain Dynamics
Competitive Environment
Market Profitability
Switching Cost

PURCHASING PROCESS
Buying Basics
Key RFP Elements
NEGOTIATION STATISTICS

BUYER POWER SCORE COMPONENTS

JARGON & GLOSSARY

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