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Managed Print Services in the US - Procurement Research Report

Managed Print Services Procurement in the US

This report is intended to assist buyers of managed print services (MPS). These services optimize printing processes through close monitoring and reporting of print activity. MPS records print volumes, authenticates users, monitors print devices for maintenance and routes scans to desired user destinations. Some suppliers also offer on-site printer maintenance and toner refill services. MPS is sometimes referred to as managed document services (MDS). This report excludes MPS software.


AT A GLANCE

EXECUTIVE SUMMARY

PRICE ENVIRONMENT
Price Fundamentals
Price Drivers
Recent Price Trend
Price Forecast

PRODUCT CHARACTERISTICS
Product Life Cycle
Total Cost of Ownership
Product Specialization
Related Goods
Substitute Goods
Regulation

Quality Control

SUPPLY CHAIN & VENDORS
Supply Chain Dynamics
Competitive Environment
Market Profitability
Switching Cost

PURCHASING PROCESS
Buying Basics
Key RFP Elements
NEGOTIATION STATISTICS

BUYER POWER SCORE COMPONENTS

JARGON & GLOSSARY

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