Issue Tracking Software Procurement in the US
This report is intended to assist buyers of issue tracking software. This software includes help desk, service desk, asset management and bug tracking systems that are primarily used by IT personnel. Issue tracking software includes both free and proprietary software, though this report focuses on proprietary software. The key buyers of this software include software publishers, IT service providers and customer support providers. This report excludes all other forms of software, as well as suppliers that provide issue tracking services.
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