Field Service Management Software Procurement in the US
This report is intended to assist buyers of field service management (FSM) software. FSM software helps buyers manage resources, including scheduling, optimizing and dispatching staff and inventory while employees are working with customers in the field. FSM software assists in the management of field services by facilitating employee scheduling, tracking the progress of assignments, checking service history, arranging billing and reporting and tracking inventory used for service work. Key buyers of FSM software include cable TV providers, appliance repair service providers, telecommunications companies and industrial equipment repair service providers. This report excludes FSM services.
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