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Enterprise Content Management Systems in the US - Procurement Research Report

Enterprise Content Management Systems Procurement in the US

This report is intended to assist buyers of enterprise content management (ECM) systems. ECM systems help businesses store, manage and access their unstructured content, which includes e-mails, documents, media and records. ECM systems help businesses lower costs and increase efficiency by consolidating and organizing their information and data. Common buyers of ECM systems are government and financial institutions, healthcare providers and large businesses. Common suppliers are software publishers and IT providers. This report excludes web content management systems and database software.


AT A GLANCE

EXECUTIVE SUMMARY

PRICE ENVIRONMENT
Price Fundamentals
Price Drivers
Recent Price Trend
Price Forecast

PRODUCT CHARACTERISTICS
Product Life Cycle
Total Cost of Ownership
Product Specialization
Related Goods
Substitute Goods
Regulation

Quality Control

SUPPLY CHAIN & VENDORS
Supply Chain Dynamics
Competitive Environment
Market Profitability
Switching Cost

PURCHASING PROCESS
Buying Basics
Key RFP Elements
NEGOTIATION STATISTICS

BUYER POWER SCORE COMPONENTS

JARGON & GLOSSARY

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