Alternative Dispute Resolution Services Procurement in the US
This report is intended to assist buyers of alternative dispute resolution (ADR) services. Firms operating in this market offer a variety of conflict resolution methods, including mediation, arbitration, conciliation, negotiation facilitation, private trials and settlement conferences. Providers of ADR services help the disagreeing parties come to a settlement using a nonjudicial approach. An impartial person promotes dialog between the conflicting parties and facilitates the achievement of a mutually satisfying solution. Depending on the procured service, the outcome may be nonbinding. This report excludes litigation services and government-administered conciliation and mediation services.