Market Research Logo

Zimbabwe - Telecoms, Mobile and Broadband - Statistics and Analyses

Zimbabwe - Telecoms, Mobile and Broadband - Statistics and Analyses

Revenue from Zimbabwe's telecom sector has come under pressure from a number of recent regulatory measures and taxes imposed by the cash-strapped government. Nevertheless, the sector shows some promise for coming years, particularly from the mobile segment where active mobile penetration has increased rapidly, reaching 93% by early 2019. The three mobile network operators Econet Wireless, NetOne and Telecel Zimbabwe continue to invest in network upgrades to support data services and their fast-expanding m-commerce and m-banking facilities.

The government in April 2019 outlined its plans to merge TelOne and NetOne and sell off a majority stake in the operator as part of a wider plan to offset state debt.

Limitations in international bandwidth for the landlocked country for many years held back development of the internet and broadband sectors, but this has changed since fibre optic links to several submarine cables were established via neighbouring territories. The expansion of 3G and LTE-based mobile broadband services have meant that more than half of the population now has access to the internet. Investment in fixed broadband infrastructure has also resulted in a slow but steady growth in the number of DSL connections, as also in fibre subscriptions.

Key developments:

Telcos agree to the governments infrastructure sharing policy;
TelOne providing satellite broadband with Avanti Communications;
Government enforces m-money interoperability on MNOs, changes m-money tax basis;
NetOne refreshes m-money service;
Regulator confirms no room for a fourth mobile licensee;
Regulator drafts framework on MVNO licences;
Government begins $250 million investment to build 500 mobile towers to serve rural areas;
Econet expands m-commerce;
Government considers merging TelOne with NetOne and selling a majority stake in the two;
Draft legislation issued to repeal Post and Telecommunications Act;
Regulator proposes to create a new Virtual Network Operator (VNO) license category;
Report update includes the regulators market data to December 2018, telcos operating and financial data to August 2018, Telecom Maturity Index charts and analyses, recent market developments.

Companies mentioned in this report:

TelOne, Econet, TeleAccess, Afritell, DataOne, Powertel Communications, Telco Internet, Broadlands Networks, Aquiva, Africa Online, ComOne, Ecoweb, iWay Africa (MWEB), TelOne, NetOne, Econet Wireless, Telecel, Telecontract, Dandemutande (uMax), Afritell, Liquid Telecom, DataOne, Powertel Communications, Telco Internet, Broadlands Networks, Aquiva, Zimbabwe Online (ZOL), Aptics.


  • Executive Summary
  • Key statistics
    • Table Top Level Country Statistics and Telco Authorities – Zimbabwe – 2018
    • COUNTRY OVERVIEW
  • Telecommunications market
    • HISTORICAL OVERVIEW
    • MARKET ANALYSIS
    • REGIONAL AFRICA MARKET COMPARISON
      • TMI vs GDP
      • Mobile and mobile broadband
      • Fixed and mobile broadband
  • Regulatory environment
    • SECTOR REFORM POLICY 1996
    • POSTS AND TELECOMMUNICATIONS ACT 2000
    • TELECOM SECTOR LIBERALISATION
      • SNO licence
      • Privatisation
    • REGULATORY AUTHORITY
    • LICENCE FEES
    • ICT STRATEGY 2010
    • ICT STRATEGY 2015
    • NATIONAL POLICY FOR ICT ACT 2016
    • INTERNATIONAL GATEWAYS, INTERCONNECTION
    • VALUE-ADDED TAX (VAT)
    • UNIVERSAL SERVICE FUND (USF)
    • SUBSCRIBER REGISTRATION
    • INFRASTRUCTURE SHARING
    • CONVERGED LICENSING FRAMEWORK (CLF)
  • Fixed network operators
    • TELONE
      • Table TelOne financial data – 2012 – 2017
      • Table TelOne revenue by type – 2014 – 2017
      • Fixed-line infrastructure
      • National fibre backbone
        • Table National backbone fibre length – 2013 – 2017
    • TELEACCESS ZIMBABWE
    • AFRITELL
  • Telecommunications infrastructure
    • OVERVIEW OF THE NATIONAL TELECOM NETWORK
      • Table Historic - Fixed lines in service and teledensity in Zimbabwe – 1999 – 2009
      • Table Fixed lines in service and teledensity in Zimbabwe – 2010 – 2019
      • Table Fixed-line telephony revenue – 2013 – 2018
      • Table Fixed-line voice traffic – 2012 – 2018
    • SMART GRID INFRASTRUCTURE
    • INTERNATIONAL INFRASTRUCTURE
      • Table International bandwidth – 2000 – 2018
      • Table International bandwidth by operator –2015 – 2018
      • TelOne
      • Liquid Telecom (Econet)
      • Other carriers
      • Data centres
      • Internet Exchange Point (IXP)
  • Broadband market
    • INTRODUCTION AND STATISTICAL OVERVIEW
      • Market analysis
        • Table Internet access revenue and investment – 2010 – 2018
      • Broadband statistics
        • Table Internet subscribers and penetration rate in Zimbabwe – 2009 – 2019
        • Table Fixed-line broadband subscribers and penetration in Zimbabwe – 2001 – 2018
      • Zimbabwe Internet Exchange (ZINX)
      • National Broadband Project
    • DIGITAL SUBSCRIBER LINE (DSL) NETWORKS
      • Table DSL broadband subscribers – 2012 – 2018
      • ISP market
        • Table Ecoweb broadband subscribers – 2012 – 2017
        • Table Ecoweb broadband revenue – 2013 – 2019
    • FIBRE-TO-THE-PREMISES (FTTP)
      • Table Fibre internet subscribers – 2013 – 2018
    • OTHER FIXED BROADBAND SERVICES
      • WiMAX
        • Table WiMAX internet subscribers – 2013 – 2018
      • Wi-Fi
      • Satellite broadband
        • Table Satellite internet subscribers – 2013 – 2018
  • Digital economy
    • E-COMMERCE
    • E-LEARNING
    • E-HEALTH
  • Mobile communications
    • MARKET ANALYSIS
      • Table Mobile voice traffic – 2012 – 2018
      • Table Mobile market financial data – 2010 – 2018
      • Table Base stations in service by technology – 2013 – 2018
      • Table Market share of 2G base stations by operator – 2015 – 2018
      • Table Market share of 3G base stations by operator – 2015 – 2018
      • Table Market share of 4G base stations by operator – 2015 – 2018
    • MOBILE STATISTICS
      • Table Historic - Mobile subscriptions and penetration rate in Zimbabwe – 1999 – 2009
      • Table Mobile subscriptions and penetration rate in Zimbabwe – 2010 – 2019
      • Table Active mobile subscriptions – 2000 – 2019
      • Table Active mobile subscriptions by operator– 2014 – 2018
      • Table Operator market share of active mobile subscriptions – 2013 – 2018
    • MOBILE INFRASTRUCTURE
      • 4G (LTE)
        • Table LTE mobile internet subscribers – 2014 – 2017
      • 3G
      • Satellite mobile
    • MOBILE DATA
      • Table Mobile data traffic sent – 2012 – 2018
      • Table Share of mobile data traffic by operator – 2016 – 2017
    • MOBILE BROADBAND
      • Table Active mobile broadband subscribers and penetration – 2009 – 2018
    • REGULATORY ISSUES
      • SIM card registration
      • Fourth mobile licence
      • Mobile Number Portability (MNP)
      • Network sharing
      • Spectrum auction
      • Spectrum Allocation Plan
    • MAJOR MOBILE OPERATORS
      • Econet Wireless Zimbabwe (EWZ)
        • Table Econet Wireless financial data – 2010 – 2019
        • Table Econet Wireless data revenue – 2010 – 2019
        • Table Econet Wireless active mobile subscribers – 2010 – 2018
      • NetOne
        • Table NetOne active mobile subscribers – 2011 – 2018
      • Telecel Zimbabwe
        • Table Telecel active mobile subscribers – 2011 – 2018
      • Mobile Virtual Network operators (MVNOs)
    • MOBILE CONTENT AND APPLICATIONS
      • Money transfer, m-banking
        • Table Econet Wireless EcoCash subscribers – 2011 – 2018
        • Table Econet Wireless EcoCash revenue – 2013 – 2017
        • Table Econet Wireless EcoCash transactions – 2013 – 2018
        • Table Econet Wireless EcoCash agents – 2013 – 2018
        • Table Market share of active m-money subscribers by operator – 2015 -2018
        • Table Mobile money market subscribers and agents – 2013 – 2018
        • Table Mobile money market data – 2016 – 2018
      • M-commerce

Download our eBook: How to Succeed Using Market Research

Learn how to effectively navigate the market research process to help guide your organization on the journey to success.

Download eBook

Share this report