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Zimbabwe - Telecoms, Mobile and Broadband - Statistics and Analyses


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Zimbabwe - Telecoms, Mobile and Broadband - Statistics and Analyses

Zimbabwe’s telcos agree to mobile and fixed network infrastructure sharing

Zimbabwe’s economy has seen a downturn since the fractious elections of July 2013, resulting in a significant fall in GDP growth. The contribution to GDP from the telecom sector has fallen steadily as a result. Sector revenue has come under pressure from a number of recent regulatory measures and taxes imposed by the cash-strapped government. Nevertheless, the telecom sector shows some promise, particularly from the mobile sector where mobile penetration has increased rapidly, approaching 110% by mid-2016. The three mobile network operators Econet Wireless, NetOne and Telecel Zimbabwe continue to invest in network upgrades to support data services and their fast-expanding m-commerce and m-banking facilities. Telecel was recently acquired by the government from VimpelCom, and the financial demands required for investment has jeopardised resources potentially available to the incumbent telco TelOne, (formerly PTC), which still holds a de-facto monopoly on fixed-line services in the country. Plans to privatise up to 60% of TelOne and NetOne, either through an IPO or a strategic partnership with a foreign investor, remain on hold.

Limitations in international bandwidth for the landlocked country for many years held back development of the internet and broadband sectors, but this has changed since fibre optic links to several submarine cables have been established via neighbouring territories. The expansion of 3G mobile broadband services across the country, and the more recent efforts to provide LTE services, have meant that more than half of the population now has access to the internet. The first commercial LTE services were launched in 2013, while investment in LTE technologies, for which the regulator has assigned spectrum in the 700MHz band, continues. By the end of 2015 mobile internet connections made up 95.6% of all internet connections. The number of LTE connections grew 374% in the year, reflecting the efforts made by Econet and NetOne in rolling out LTE base stations. Internet penetration increased to 48% by the end of 2015.

Growth in Zimbabwe’s mobile market has been hampered by the poor economic climate, exacerbated by recent regulatory measures affecting tariffs and taxes. These burdens have placed greater pressure on network operator revenue, which has jeopardised their ability to invest in necessary network upgrades. Annual revenue has fallen steadily during the last three years, with a near 18% fall in 2015 alone. NetOne and Econet have both invested in LTE services. The sale of the financially troubled Telecel Zimbabwe was completed in mid-2016, with the government now owing the company through its ISP Zarnet.

Key developments:

TelOne planning to deliver FttP to 100,000 premises by 2018;
Government acquires Telecel Zimbabwe from Vimpelcom, proposes consolidation of its telecom assets and business units;
Telcos agree to the government’s infrastructure sharing policy;
Telecel Zimbabwe launches Telecash mobile money service;
Government increases licensing tax, imposes additional levies and a customs tax on mobile handset sales;
Regulator’s plan to allow telcos to renew licences using annual payments opposed by the government;
Econet expands m-commerce, launches EcoCash Ta! tap and go payment system;
Regulator adjusts mobile voice tariffs effective from January 2016;
TelOne planning to deliver FttP to 100,000 premises by 2018;
Report update includes the regulator’s market data to December 2015, telcos’ operating and financial data for fiscal 2016, recent market developments.

Companies mentioned in this report:

TelOne; NetOne; Econet; Telecel; TeleAccess; Afritell; Liquid Telecom; DataOne; Powertel Communications; Telco Internet; Broadlands Networks; Aquiva; Africa Online; ComOne; Ecoweb; iWay Africa (MWEB); Zimbabwe Online (ZOL); Zimbabwe Internet Service Provider Association (ZISPA); Telecontract; Dandemutande (uMax); Aptics.


  • EXECUTIVE SUMMARY
  • KEY STATISTICS
    • Table Country statistics Zimbabwe – 2015 (e)
    • Table Fixed-line network statistics – 2015
    • Table Internet provider statistics – 2016
    • Table Internet user statistics – 2015
    • Table Mobile statistics – 2015
    • Table National telecommunications authority
    • COUNTRY OVERVIEW
  • TELECOMMUNICATIONS MARKET
    • HISTORICAL OVERVIEW
    • MARKET ANALYSIS
  • REGULATORY ENVIRONMENT
    • SECTOR REFORM POLICY 1996
    • POSTS AND TELECOMMUNICATIONS ACT 2000
    • TELECOM SECTOR LIBERALISATION
      • SNO licence
    • REGULATORY AUTHORITY
    • LICENCE FEES
    • TARIFFS
    • CONSUMER PROTECTION
    • INTERCEPTION OF COMMUNICATIONS ACT
    • NEW NATIONALISATION LAW 2008
    • ICT STRATEGY 2010
    • ICT STRATEGY 2015
    • NEW DRAFT ICT BILL
    • INTERNATIONAL GATEWAYS, INTERCONNECTION
    • VALUE-ADDED TAX (VAT)
    • UNIVERSAL SERVICE FUND (USF)
    • FIBRE TRENCHING FEES
    • SATELLITE ACCESS FEES
    • SUBSCRIBER REGISTRATION
    • INFRASTRUCTURE SHARING
    • PER-SECOND BILLING
    • VOICE OVER INTERNET PROTOCOL (VOIP)
    • CONVERGED LICENSING FRAMEWORK (CLF)
  • FIXED NETWORK OPERATORS
    • TELONE
      • Table TelOne financial data – 2012 - 2015
      • Table TelOne revenue by type financial data – 2014 - 2015
      • Privatisation
      • Fixed-line infrastructure
      • Wireless Local Loop (WLL)
      • National fibre backbone
    • TELEACCESS ZIMBABWE
    • AFRITELL
  • TELECOMMUNICATIONS INFRASTRUCTURE
    • OVERVIEW OF THE NATIONAL TELECOM NETWORK
      • Table Historic - Fixed lines in service and teledensity in Zimbabwe – 1999 - 2009
      • Table Fixed lines in service and teledensity in Zimbabwe – 2010 - 2016
      • Table Fixed-line telephony revenue – 2013 - 2015
    • SMART GRID INFRASTRUCTURE
    • INTERNATIONAL INFRASTRUCTURE
      • Table International bandwidth – 2000 - 2015
      • Table International bandwidth by operator – Q4 2015
      • TelOne
      • Liquid Telecom (Econet)
      • Other carriers
  • BROADBAND MARKET
    • INTRODUCTION AND STATISTICAL OVERVIEW
      • Market analysis
        • Table Internet access revenue and investment– 2013 - 2016
      • Public Internet access locations
      • Zimbabwe Internet Exchange (ZINX)
      • Broadband statistics
        • Table Internet users and penetration rate in Zimbabwe – 2000 - 2016
        • Table Fixed-line internet subscribers and penetration in Zimbabwe – 2000 - 2016
        • Table Fixed-line broadband subscribers and penetration in Zimbabwe – 2001 - 2016
        • Table Internet subscribers – 2013 - 2016
    • DIGITAL SUBSCRIBER LINE (DSL) NETWORKS
      • Table DSL broadband subscribers – 2012 - 2016
      • Africom Zimbabwe
      • DataOne, SatNet
      • Powertel Communications
      • Telco Internet
      • Broadlands Networks
      • Aquiva
      • Africa Online Zimbabwe
      • ComOne
        • Table ComOne broadband subscribers – 2012 - 2015
      • Zarnet
      • Ecoweb
        • Table Ecoweb broadband subscribers – 2012 - 2016
        • Table Ecoweb revenue – 2013 - 2016
      • iWayAfrica (MWEB)
      • Zimbabwe Online (ZOL)
    • FIBRE-TO-THE-PREMISES (FTTP)
    • OTHER FIXED BROADBAND SERVICES
      • Fixed Wireless (Wi-Fi and WiMAX)
      • WiMAX
      • Wi-Fi
      • Satellite broadband
  • DIGITAL ECONOMY
    • E-COMMERCE
    • E-LEARNING
    • E-HEALTH
  • MOBILE COMMUNICATIONS
    • MARKET ANALYSIS
      • Table Mobile market revenue – 2013 - 2015
      • Table Base stations in service by technology – 2013 - 2015
      • Table Market share of base stations by operator – 2015
    • MOBILE STATISTICS
      • Table Historic - Mobile subscriptions and penetration rate in Zimbabwe – 1999 - 2009
      • Table Mobile subscriptions and penetration rate in Zimbabwe – 20105 - 2016
      • Table Active mobile subscriptions by operator– 2014 - 2015
      • Table Active mobile subscriptions – 2014 - 2015
      • Table Operator share of active mobile subscriptions – 2013 - 2015
      • Mobile data services
      • Mobile broadband statistics
        • Table Active mobile broadband subscribers and penetration – 2009 - 2016
    • REGULATORY ISSUES
      • SIM card registration
      • Fourth mobile licence
      • Mobile Number Portability (MNP)
      • Network sharing
      • Spectrum auction
    • MOBILE INFRASTRUCTURE
      • Digital networks
        • Table LTE mobile internet subscribers – 2014 - 2015
      • Other infrastructure developments
    • MAJOR MOBILE OPERATORS
      • Econet Wireless Zimbabwe (EWZ)
        • Table Econet Wireless financial data – 2010 - 2016
        • Table Econet Wireless data revenue – 2010 - 2016
        • Table Econet Wireless subscribers – 2010 - 2016
      • NetOne
        • Table NetOne active mobile subscribers – 2011 - 2015
      • Telecel Zimbabwe
        • Table Telecel mobile subscribers – 2011 - 2015
      • Mobile Virtual Network operators (MVNOs)
    • MOBILE CONTENT AND APPLICATIONS
      • Money transfer, m-banking
        • Table Econet Wireless EcoCash subscribers – 2011 - 2016
        • Table Econet Wireless EcoCash revenue – 2013 - 2016
        • Table Econet Wireless EcoCash transactions – 2013 - 2016
        • Table Econet Wireless EcoCash agents – 2013 - 2016
        • Table M-money market share by operator – 2015
        • Table Mobile money market data – 2013 - 2015
      • M-commerce
    • MOBILE HANDSETS

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