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Zambia - Telecoms, Mobile and Broadband - Statistics and Analyses


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Zambia - Telecoms, Mobile and Broadband - Statistics and Analyses

Zambia licenses a fourth mobile operator

Zambia is a landlocked country with a focus on developing ICTs to spur growth in the digital economy. Consumers have benefited from access to international submarine fibre optic cables, which has seen a considerably reduction in fixed-line and mobile access pricing. The government's Universal Access Fund has made considerable progress, particularly in paying for more than 1,000 base stations to be built. As a result, by the end of 2017 mobile coverage should be available to 92% of the population. Separately, mobile network operators continue to invest in 3G and LTE-based services, while several ISPs have also rolled out WiMAX wireless broadband networks. MTN Zambia in addition has initiated an FttP program, initially in Lusaka. These developments are set to increase overall broadband penetration significantly in coming years.

Key developments:

Vodafone Zambia awarded licence to offer VoLTE services;
Zamtel commissions additional towers as part of a government-funded rural infrastructure project;
MTN Zambia announces FttP rollout plans via its Connected Home' initiative, launches micro lending service Kongola;
Chinese government lends $273 million to complete digital broadcast process by end-2017;
New licence framework could pave the way for a fourth mobile network operator;
Zamtel launches LTE service in the Copperbelt Province as part of the Universal Access Service;
Government adopts new converged licensing regime;
National Data Center opens as part of the government's Smart Zambia project;
Vodafone Zambia completes LTE-A rollout program;
iWayAfrica Zambia adds FttP services to its VSAT offerings;
Liquid Telecom extends FttP services;
IMF no longer sets government sale of its stake in Zamtel as a condition for $1.3 billion loan;
Western Fibre Route cable connecting Malawi to Zambia;
Airtel commits an additional $142 million for network expansion and upgrades;
Mobile subscriber base falls as unregistered SIM cards are removed from operators' services;
Report update includes the regulator's market updates to September 2017, operator data to Q1 2018, recent market developments.

Companies mentioned in this report:

Zambia Telecommunications (Zamtel, LAP Green); MTN Zambia; Bharti Airtel; Cell Z (Zamtel); ZamNet; Coppernet Solutions; UUNet Zambia; Microlink Technologies; AfriConnect; Zambia Electricity Supply Corporation (ZESCO); Copperbelt Energy Corporation (CEC); Comium.


1. Executive summary
2. Key statistics
3. Country overview
4. Telecommunications market
4.1 Market analysis
5. Regulatory environment
5.1 Telecommunications Act 1994
5.2 ICT Policy 2007
5.3 ICT Act 2009
5.4 Regulatory Framework 2017
5.5 Regulatory authority
5.6 Telecom sector liberalisation
5.6.1 International gateways
5.7 Licensing
5.7.1 New unified licensing regime 2009
5.8 Universal Access Fund
5.9 Infrastructure sharing
5.10 Privatisation
5.11 Quality of Service (QoS)
5.12 Converged licensing
6. Fixed network operators
6.1 Zamtel
6.1.1 CDMA2000 wireless local loop (WLL)
6.1.2 Domestic satellite network
6.2 ZESCO
6.3 CEC Liquid Telecom
7. Telecommunications infrastructure
7.1.1 National backbone networks
7.1.2 Data centres
7.1.3 International infrastructure
8. Fixed-line broadband market
8.2 Introduction and statistical overview
8.2.1 Market analysis
8.2.2 Broadband statistics
8.2.3 Public internet access locations
8.2.4 Community telecentres
8.3 Fixed-line broadband technologies
8.3.1 Digital Subscriber Line (DSL) networks
8.3.2 Fibre-to-the-Premises (FttP) networks
8.3.3 Leased lines
8.3.4 Other fixed broadband services
9. Digital economy
9.1 E-health
9.2 E-learning
9.3 E-government
9.4 E-banking
10. Mobile market
10.1 Market analysis
10.2 Mobile statistics
10.3 Mobile data
10.3.1 SMS
10.4 Mobile broadband
10.5 Forecasts mobile subscribers 2018; 2020; 2022
10.6 Regulatory issues
10.6.1 SIM card registration
10.6.2 Spectrum auction
10.6.3 Mobile Termination Rates (MTRs)
10.7 Mobile infrastructure
10.7.1 Digital networks
10.7.2 Other infrastructure developments
10.8 Major mobile operators
10.8.1 Airtel Zambia (formerly Zain/Celtel, Zamcell)
10.8.2 MTN Zambia (formerly Telecel)
10.8.3 Zamtel Mobile (formerly Cell Z)
10.8.4 Vodafone Zambia
10.8.5 UZI Zambia
10.9 Mobile content and applications
10.9.1 M-commerce
10.9.2 M-payment and m-banking
10.10 Mobile handsets
11. Related reports
Table 1 Country statistics Zambia 2017 (e)
Table 2 Fixed-line network statistics 2017 (e)
Table 3 Internet provider statistics 2017
Table 4 Internet user statistics 2017 (e)
Table 5 Mobile statistics 2016 (e)
Table 6 National telecommunications authority
Table 7 Zamtel fixed-line revenue 2014 2017
Table 8 Historic - Fixed lines in service and teledensity 1995 - 2009
Table 9 Fixed lines in service and teledensity 2010 - 2018
Table 10 International bandwidth 2000 - 2015
Table 11 Fixed-line internet subscribers and penetration 2009 - 2018
Table 12 Fixed-line broadband subscribers 2003 - 2017
Table 13 Historic - Internet users 2000 - 2009
Table 14 Internet users 2010 - 2018
Table 15 Internet connections by data rate 2011 - 2015
Table 16 DSL subscribers 2010 - 2017
Table 17 FttB subscribers 2011 - 2017
Table 18 Annualised mobile ARPU 2012 - 2017
Table 19 Historic - Mobile subscribers and penetration rate 1995 - 2009
Table 20 Mobile subscribers (active) and penetration rate 2010 - 2018
Table 21 Registered mobile SIM cards 2012 - 2015
Table 22 Mobile market revenue and capex 2011 - 2017
Table 23 SMS and MMS messages sent 2011 - 2017
Table 24 Mobile internet subscribers and penetration 2010 - 2017
Table 25 Active mobile broadband subscribers and penetration 2010 - 2017
Table 26 Forecast mobile subscribers 2018; 2020; 2022
Table 27 Voice interconnection rates for operators 2013 - 2016
Table 28 SMS interconnection rates for operators 2013 - 2016
Table 29 Mobile towers by platform 2016 - 2017
Table 30 Airtel Zambia subscribers 2014 - 2017
Table 31 MTN Zambia financial data 2012 - 2017
Table 32 MTN Zambia subscribers 2012 - 2018
Table 33 MTN Zambia mobile ARPU 2013 - 2018
Table 34 Zamtel mobile revenue 2012 2013
Table 35 Zamtel mobile subscribers 2015 - 2017
Chart 1 Fixed lines in service and teledensity 2005 2018
Chart 2 Mobile subscribers and penetration rate 2002 - 2018
Exhibit 1 Map of Zambia
Exhibit 2 Vodacom in and out and back in Zambia

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