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Zambia - Telecoms, Mobile and Broadband - Statistics and Analyses


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Zambia - Telecoms, Mobile and Broadband - Statistics and Analyses

New Zambian data centre opened to encourage digital economy growth

Zambia is a landlocked country with a focus on developing ICTs to spur growth in the digital economy. Consumers have benefited from access to international submarine fibre optic cables, which has seen a considerably reduction in fixed-line and mobile access pricing. The government's Universal Access Fund has made considerable progress, particularly in paying for more than 1,000 base stations to be built. As a result, by the end of 2017 mobile coverage should be available to 92% of the population. Separately, mobile network operators continue to invest in 3G and LTE-based services, while several ISPs have also rolled out WiMAX wireless broadband networks. MTN Zambia in addition has initiated an FttP program, initially in Lusaka. These developments are set to increase overall broadband penetration significantly in coming years.

Key developments:

Government secures funds to build 800 mobile towers in rural areas;
MTN Zambia announces FttP rollout plans via its Connected Home' initiative, launches micro lending service Kongola;
Chinese government lends $273 million to complete digital broadcast process by end-2017;
New licence framework could pave the way for a fourth mobile network operator;
Zamtel launches LTE service in the Copperbelt Province as part of the Universal Access Service;
National Data Center opens as part of the government's Smart Zambia project;
Vodafone Zambia completes LTE-A rollout program;
iWayAfrica Zambia adds FttP services to its VSAT offerings;
Liquid Telecom extends FttP services;
IMF no longer sets government sale of its stake in Zamtel as a condition for $1.3 billion loan;
Western Fibre Route cable connecting Malawi to Zambia;
Airtel commits an additional $142 million for network expansion and upgrades;
Mobile subscriber base falls as unregistered SIM cards are removed from operators' services;
Report update includes the regulator's market updates to June 2017, operator data to Q1 2017, recent market developments.
Market penetration rates in Zambia's telecoms sector 2016 (e)
Penetration of telecoms services: | Penetration
Fixed-line telephony | 0.7%
Internet users | 18%
Mobile SIM (population) | 78%

Companies mentioned in this report:

Zambia Telecommunications (Zamtel, LapGreen); MTN Zambia; Bharti Airtel; Cell Z (Zamtel); ZamNet; Coppernet Solutions; UUNet Zambia; Microlink Technologies; AfriConnect; Zambia Electricity Supply Corporation (ZESCO); Copperbelt Energy Corporation (CEC); Comium.


1. Executive summary
2. Key statistics
3. Country overview
4. Telecommunications market
4.1 Market analysis
5. Regulatory environment
5.1 Telecommunications Act 1994
5.2 ICT Policy 2007
5.3 ICT Act 2009
5.4 Regulatory Framework 2017
5.5 Regulatory authority
5.6 Telecom sector liberalisation
5.6.1 International gateways
5.7 Licensing
5.7.1 New unified licensing regime 2009
5.8 Universal Access Fund
5.9 Infrastructure sharing
5.10 Privatisation
5.11 Quality of Service (QoS)
6. Fixed network operators
6.1 Zamtel
6.1.1 CDMA2000 wireless local loop (WLL)
6.1.2 Domestic satellite network
6.2 ZESCO
6.3 CEC Liquid Telecom
7. Telecommunications infrastructure
7.1.1 National backbone networks
7.1.2 Data centres
7.1.3 International infrastructure
8. Fixed-line broadband market
8.2 Introduction and statistical overview
8.2.1 Market analysis
8.2.2 Broadband statistics
8.2.3 Public internet access locations
8.2.4 Community telecentres
8.3 Fixed-line broadband technologies
8.3.1 Digital Subscriber Line (DSL) networks
8.3.2 Fibre-to-the-Premises (FttP) networks
8.3.3 Leased lines
8.3.4 Other fixed broadband services
9. Digital economy
9.1 E-health
9.2 E-learning
9.3 E-government
9.4 E-banking
10. Digital media
10.1 Digital TV developments
10.2 Communications: VoIP
11. Mobile market
11.1 Market analysis
11.2 Mobile statistics
11.3 Mobile data
11.3.1 SMS
11.4 Mobile broadband
11.5 Forecasts mobile subscribers 2018; 2020; 2022
11.5.1 Notes on scenario forecasts
11.6 Regulatory issues
11.6.1 SIM card registration
11.6.2 Spectrum auction
11.6.3 Mobile Termination Rates (MTRs)
11.7 Mobile infrastructure
11.7.1 Digital networks
11.7.2 Other infrastructure developments
11.8 Major mobile operators
11.8.1 Bharti Airtel (formerly Zain/Celtel, Zamcell)
11.8.2 MTN Zambia (formerly Telecel)
11.8.3 Zamtel Mobile (formerly Cell Z)
11.8.4 Vodafone Zambia
11.9 Mobile content and applications
11.9.1 M-commerce
11.9.2 M-payment and m-banking
11.10 Mobile handsets
12. Related reports
Table 1 Country statistics Zambia 2016 (e)
Table 2 Fixed-line network statistics 2016 (e)
Table 3 Internet provider statistics 2016
Table 4 Internet user statistics 2016 (e)
Table 5 Mobile statistics 2016 (e)
Table 6 National telecommunications authority
Table 7 Historic - Fixed lines in service and teledensity 1995 - 2009
Table 8 Fixed lines in service and teledensity 2010 - 2018
Table 9 International bandwidth 2000 - 2015
Table 10 Fixed-line internet subscribers and penetration 2009 - 2018
Table 11 Fixed-line broadband subscribers 2003 - 2017
Table 12 Historic - Internet users 2000 - 2009
Table 13 Internet users 2010 - 2018
Table 14 Internet connections by data rate 2011 - 2015
Table 15 DSL subscribers 2010 - 2017
Table 16 Zamtel residential DSL pricing 2017
Table 17 FttB subscribers 2011 - 2017
Table 18 Mobile ARPU 2012 - 2016
Table 19 Historic - Mobile subscribers and penetration rate 1995 - 2009
Table 20 Mobile subscribers (active) and penetration rate 2010 - 2018
Table 21 Registered mobile SIM cards 2012 - 2016
Table 22 Mobile market revenue and capex 2011 - 2016
Table 23 SMS and MMS messages sent 2011 - 2017
Table 24 Mobile internet subscribers and penetration 2010 - 2017
Table 25 Active mobile broadband subscribers and penetration 2010 - 2015
Table 26 Forecast mobile subscribers 2018; 2020; 2022
Table 27 Voice interconnection rates for operators 2013 - 2016
Table 28 SMS interconnection rates for operators 2013 - 2016
Table 29 Airtel Zambia subscribers 2014 - 2016
Table 30 MTN Zambia financial data 2012 - 2016
Table 31 MTN Zambia subscribers 2012 - 2017
Table 32 MTN Zambia mobile ARPU 2013 - 2017
Table 33 Zamtel mobile revenue 2012 2013
Chart 1 Fixed lines in service and teledensity 2005 2018
Chart 2 Mobile subscribers and penetration rate 2002 - 2018
Exhibit 1 Map of Zambia
Exhibit 2 Vodacom in and out and back in Zambia

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