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Zambia - Telecoms, Mobile and Broadband - Market Insights and Statistics


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Zambia - Telecoms, Mobile and Broadband - Market Insights and Statistics

Liquid Telecom rolling out wholesale FttP in Lusaka

Zambia's GDP has remained almost unaffected by the global economic crisis and is expected to continue growing at around 8% p.a.

The landlocked country has recently gained access to international submarine fibre optic cables for the first time, which has already led to some significant retail price reductions for broadband services. Third Generation (3G) mobile broadband services have been launched and national fibre networks are being rolled out by four different companies. The first commercial LTE network launches have been undertaken, which has dramatically increased the number of mobile broadband subscribers in the country. Several ISPs have also rolled out WiMAX wireless broadband networks. These developments are set to increase overall broadband penetration significantly in coming years.
Although the mobile voice market is approaching saturation, the government is reviving old plans to issue a fourth mobile licence. The country's telecoms regulator has launched legal action against the existing mobile networks because of poor quality of service (QoS).

Estimated market penetration rates in Zambia's telecoms sector end-2014 (e)
Market | Penetration rate
Mobile | 73%
Fixed | 0.7%
Internet | 18%
(Source: BuddeComm based on various sources)

Key developments:

CEC Liquid Telecom acquires the ISP Realtime Technology;
Government embarks on second stage of program to extend mobile network coverage nationally by end-2016;
Liquid Telecom extends FttP services;
Thuraya Telecommunications providing a range of satellite broadband services;
MTN Zambia and Airtel Zambia sell tower assets to IHS Telecoms;
Zamtel contracts NEC Corporation to build a digital microwave radio transmission network;
Airtel commits an additional $142 million for network expansion and upgrades;
ISAT Africa sets up the first commercial VSAT hub in the country;
Mobile subscriber base falls as unregistered SIM cards are removed from operators' services;
Internet.org initiative partners with Airtel to provide fee basic services via a mobile app;
New international fibre connections lead to lower broadband prices;
Commercial LTE services launched;
Government confirms plans to licence a fourth mobile operator in 2015;
Rural base stations come online as part of government project to extend mobile and ICT services to rural areas;
Zamtel announces plans to launch its own mobile money transaction platform;
Report update includes the regulator's market updates to September 2014, operator data to Q2 2014, recent market developments.

Companies mentioned in this report:

Zambia Telecommunications Ltd (Zamtel, LapGreen); MTN Zambia; Bharti Airtel; Cell Z (Zamtel); ZamNet; Coppernet Solutions; UUNet Zambia; Microlink Technologies; AfriConnect; Zambia Electricity Supply Corporation (ZESCO); Copperbelt Energy Corporation (CEC); Comium.

This report provides a comprehensive overview of trends and developments in Zambia's telecommunications market.

Subjects covered include:

Market and industry analyses, trends and developments;
Facts, figures and statistics;
Industry and regulatory issues;
Infrastructure developments;
Major Players, Revenues, Subscribers, ARPU, MoU;
Internet, VoIP, IPTV;
Mobile Voice and Data Markets;
Broadband (FttP, DSL, cable TV, wireless);
Convergence and Digital Media;
3G subscriber and mobile ARPU forecasts to 2015;
Broadband market forecasts for selective years to 2020.
Government policies affecting the telecoms industry;
Market liberalisation and industry issues;
Telecoms operators privatisation, IPOs, acquisitions, new licences;
Mobile technologies (GSM; 3G, HSPA, LTE);


1. Executive summary
2. Key statistics
2.1 Country overview
3. Telecommunications market
3.1 Market analysis
4. Regulatory environment
4.1 Telecommunications Act 1994
4.2 ICT Policy 2007
4.3 New ICT Act 2009
4.4 Cyber security legislation
4.5 Regulatory authority
4.5.1 ZICTA (formerly CAZ)
4.6 Telecom sector liberalisation in Zambia
4.6.1 International gateways
4.7 Licensing
4.7.1 New unified licensing regime 2009
4.8 Universal access fund
4.9 Infrastructure sharing
4.10 Tariffs
4.11 Quality of Service (QoS)
4.12 SIM card registration
5. Fixed network operators in Zambia
5.1 Zamtel
5.1.1 Privatisation
5.1.2 Fixed network infrastructure
5.1.3 Fixed-line statistics
5.1.4 CDMA2000 wireless local loop (WLL)
5.1.5 Domestic satellite network
5.1.6 National fibre backbone
5.2 ZESCO
5.3 CEC Liquid Telecom
6. International infrastructure
6.1 Overview
6.2 Submarine fibre
7. Internet market
7.1 Overview
7.1.1 Internet statistics
7.2 Public internet access locations
7.2.1 Community telecentres
7.3 Zambia's ISP market
7.3.1 ZamNet
7.3.2 Zamtel Online
7.3.3 CopperNet Solutions
7.3.4 UUNet Zambia
7.3.5 Microlink Technologies
7.3.6 AfriConnect
8. Broadband market
8.1 Overview
8.2 ADSL
8.3 Fibre
8.4 Mobile internet
8.5 Leased lines
8.6 WiMAX
8.7 WiFi
8.8 Satellite broadband
9. Digital economy
9.1 VoIP
9.2 E-health
9.3 E-learning
9.4 E-government
9.5 Digital TV developments
10. Mobile communications
10.1 Overview of Zambia's mobile market
10.1.1 SIM card registration
10.1.2 Mobile statistics
10.2 Spectrum auction 2015
10.3 Major mobile operators
10.3.1 Bharti Airtel (formerly Zain/Celtel, Zamcell)
10.3.2 MTN Zambia (formerly Telecel)
10.3.3 Zamtel Mobile (formerly Cell Z)
10.4 Average revenue per user (ARPU)
10.5 Mobile data services
10.6 Third generation (3G)
10.7 Long-term Evolution (LTE)
10.8 Mobile content and applications
10.8.1 M-commerce
10.8.2 M-payment and m-banking
10.9 Local handset manufacturing
10.10 Satellite mobile
11. Forecasts
11.1 Forecasts mobile market 2014; 2017
11.2 Notes on scenario forecasts
12. Related reports
Table 1 Country statistics Zambia 2014 (e)
Table 2 Fixed-line network statistics 2014 (e)
Table 3 Internet provider statistics 2014
Table 4 Internet user statistics 2014 (e)
Table 5 Mobile statistics 2014 (e)
Table 6 National telecommunications authority
Table 7 Historic - Fixed lines in service and teledensity 1995 - 2004
Table 8 Fixed lines in service and teledensity 2005 - 2015
Table 9 International bandwidth 2000 - 2013
Table 10 Fixed-line internet subscribers 2009 - 2015
Table 11 Fixed-line broadband subscribers 2003 - 2014
Table 12 Zamtel DSL pricing 2014
Table 13 Mobile internet subscribers 2010 - 2014
Table 14 Mobile broadband subscribers 2010 - 2014
Table 15 Historic - Mobile subscribers and penetration rate 1995 - 2004
Table 16 Mobile subscribers and penetration rate 1995 - 2014
Table 17 MTN Zambia financial data 2012 - 2014
Table 18 MTN Zambia subscribers 2012 - 2015
Table 19 MTN Zambia ARPU 2012 - 2015
Table 20 Zamtel mobile revenue 2012 2013
Table 21 Mobile ARPU in Zambia Zain and MTN 2005 2014
Table 22 Forecast mobile subscribers 2014; 2017
Chart 1 Fixed lines in service and teledensity 2005 2015
Chart 2 Mobile subscribers and penetration rate 2002 - 2015
Exhibit 1 Map of Zambia
Exhibit 2 Licensed ISPs in Zambia - 2013
Exhibit 3 Vodacom in and out and back in Zambia

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