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Zambia - Telecoms, Mobile, Broadband and Forecasts


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Zambia - Telecoms, Mobile, Broadband and Forecasts

Fourth mobile licence planned

This annual report provides a comprehensive overview of trends and developments in Zambia's telecommunications market.

Subjects covered include:

Key statistics;
Market and industry overviews;
Government policies affecting the telecoms industry;
Market liberalisation and regulatory issues;
The impact of the global economic crisis;
Telecoms operators privatisation, IPOs, acquisitions, new licences;
Major players (fixed, mobile and broadband);
Infrastructure development;
The impact of access to international submarine fibre for a landlocked country;
Mobile voice and data markets, including 3G;
Internet and broadband development and pricing;
Average revenue per user;
Convergence (voice/data, fixed/wireless/mobile).

Zambia's GDP has remained almost unaffected by the global economic crisis and is expected to continue growing at around 8% p.a.

The landlocked country has recently gained access to international submarine fibre optic cables for the first time, which has already led to some significant retail price reductions for broadband services. Third generation (3G) mobile broadband services have been launched and national fibre networks are being rolled out by four different companies. The first LTE network began trial operations in 2013. Several ISPs have rolled out WiMAX wireless broadband networks. These developments are set to increase broadband penetration significantly in the coming years.

Although the mobile voice market is approaching saturation, the government is reviving old plans to issue a fourth mobile licence. The country's telecoms regulator has launched legal action against the existing mobile networks because of poor quality of service (QoS).

Market highlights:

First LTE trial network launched;
New international fibre connections lead to lower broadband prices;
Libyan-owned Zamtel renationalised;
Legal action against mobile networks for poor QoS;
Fourth mobile licence planned.

Estimated market penetration rates in Zambia's telecoms sector end-2013
Market | Penetration rate
Mobile | 91%
Fixed | 0.6%
Internet | 16%
(Source: BuddeComm based on various sources)

Companies covered in this report:

Zambia Telecommunications Ltd (Zamtel, LapGreen); MTN Zambia; Bharti Airtel; Cell Z (Zamtel); ZamNet; Coppernet Solutions; UUNet Zambia; Microlink Technologies; AfriConnect; Zambia Electricity Supply Corporation (ZESCO); Copperbelt Energy Corporation (CEC); Comium.


1. Executive summary
2. Key statistics
2.1 Country overview
3. Telecommunications market
3.1 Market analysis 2013
4. Regulatory environment
4.1 Telecommunications Act 1994
4.2 ICT Policy 2007
4.3 New ICT Act 2009
4.4 Cyber security legislation
4.5 Regulatory authority
4.5.1 ZICTA (formerly CAZ)
4.6 Telecom sector liberalisation in Zambia
4.6.1 International gateways
4.7 Licensing
4.7.1 New unified licensing regime 2009
4.8 Universal access fund
4.9 Infrastructure sharing
4.10 Tariffs
4.11 Quality of Service (QoS)
4.12 SIM card registration
5. Fixed network operators in Zambia
5.1 Zamtel
5.1.1 Privatisation
5.1.2 Fixed network infrastructure
5.1.3 Fixed-line statistics
5.1.4 CDMA2000 wireless local loop (WLL)
5.1.5 Domestic satellite network
5.1.6 National fibre backbone
5.2 ZESCO
5.3 CEC, Liquid Telecom
6. International infrastructure
6.1 Overview
6.2 Submarine fibre
7. Internet market
7.1 Overview
7.1.1 Internet statistics
7.2 Public internet access locations
7.2.1 Community telecentres
7.3 Zambia's ISP market
7.3.1 ZamNet
7.3.2 Zamtel Online
7.3.3 CopperNet Solutions
7.3.4 UUNet Zambia
7.3.5 Microlink Technologies
7.3.6 AfriConnect
8. Broadband market
8.1 Overview
8.2 ADSL
8.3 Leased lines
8.4 WiMAX
8.5 WiFi
9. Digital economy
9.1 VoIP
9.2 E-learning, e-health
10. Mobile communications
10.1 Overview of Zambia's mobile market
10.1.1 Mobile statistics
10.2 Major mobile operators
10.2.1 Bharti Airtel (formerly Zain/Celtel, Zamcell)
10.2.2 MTN Zambia (formerly Telecel)
10.2.3 Zamtel Mobile (formerly Cell Z)
10.3 Average revenue per user (ARPU)
10.4 Mobile data services
10.5 Third generation (3G)
10.6 LTE (4G)
10.7 Mobile content and applications
10.7.1 M-payment and m-banking
10.8 Local handset manufacturing
10.9 Satellite mobile
11. Forecasts
11.1 Forecasts mobile market 2014; 2017
11.2 Notes on scenario forecasts
12. Related reports
Table 1 Country statistics Zambia 2013
Table 2 Fixed-line network statistics 2013
Table 3 Internet provider statistics 2013
Table 4 Internet user statistics 2013
Table 5 Mobile statistics 2013
Table 6 National telecommunications authority
Table 7 Fixed lines in service and teledensity 1995 - 2013
Table 8 Internet users and penetration rate 1995 - 2013
Table 9 Zamtel DSL pricing 2012/13; 2011; 2008/09
Table 10 Mobile subscribers and penetration rate 1995 - 2013
Table 11 Mobile ARPU in Zambia Zain and MTN 2005 - 2009/13
Table 12 Forecast mobile subscribers 2014; 2017
Chart 1 Mobile subscribers and penetration rate 2002 - 2012
Exhibit 1 Map of Zambia
Exhibit 2 Licensed ISPs in Zambia - 2013
Exhibit 3 Vodacom in and out and back in Zambia

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