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Venezuela - Telecoms, Mobile and Broadband - Statistics and Analyses

Venezuela - Telecoms, Mobile and Broadband - Statistics and Analyses

Venezuela’s fixed-line teledensity was relatively high for the region before the steady growth in the number of lines came to an end in 2015. Since then the number of lines has plummeted, and by late 2018 teledensity had fallen to about 17%. The cause is largely linked to the country’s ongoing economic troubles, which have compelled many people to terminate fixed-line telecom services and others still to flee the country. The financial concerns of customers have been exacerbated by the decrepit state of much of the fixed network, hampered by the difficulty to pay for equipment from foreign vendors. This has resulted in a poor quality of service in many areas of the country. These pressures have also distorted sector revenue, though and have placed into disarray operators’ investment plans aimed at improving networks and expanding the reach and capabilities of new technologies and services.

The fixed broadband penetration rate is lower than the regional average, while data speeds are also relatively low. There is no effective competition in the provision of DSL, and as a result the state-owned incumbent CANTV has had little incentive to improve services from its meagre revenue streams.

Mobile penetration in Venezuela is also below the regional average. The number of mobile subscribers fell by almost 6% in the first half of 2018 as subscribers terminated services in a bid to reduce discretionary spending. The three MNOs Movilnet, Movistar and Digitel have also had to contend with widespread theft of equipment and with erratic electricity supply to their remaining base stations. Movistar has also been hit by currency restrictions and has depended on support from Telefónica Group to stay afloat. Nevertheless, it seems determined to remain in the market.

This report provides an overview of Venezuela’s telecom infrastructure, market and regulatory environment, together with profiles of the major fixed-line operators. It also provides a range of statistics and market analyses. The report also reviews the fixed and wireless broadband markets, as well as the mobile market, including an assessment of key market statistics and general sector analyses on a very difficult competitive environment.

Key developments:

Movilnet extends LTE population coverage to about half of the population;
Telefónica confirms intention to stay in Venezuela despite difficulties;
MNOs suffering from stolen or damaged infrastructure;
Movilnet reports having one million LTE subscribers by mid-2018;
Report update includes the regulators market data to June 2018, operator data updates to Q4 2018, Telecom Maturity Index charts and analyses, recent market developments.

Companies mentioned in this report:

Movilnet, Movistar, Digitel, MovilMax, Tesacom, CANTV, Inter, NetUno, SuperCable, Alodiga, Multiphone, Totalcom, Convergía.


  • Executive Summary
  • Key statistics
    • Table Top Level Country Statistics and Telco Authorities - Venezuela – 2018 (e)
    • COUNTRY OVERVIEW
      • Table Evolution of GDP in Venezuela – 2011 – 2018
  • Telecommunications market
    • MARKET ANALYSIS
      • Table Telecom revenues and investments – 2001 – 2018
      • Table Telecom revenue by sector – 2008 – 2018
      • Table Telecom revenue as a percentage of GDP – 2001 – 2018
    • REGIONAL LATIN AMERICA MARKET COMPARISON
      • Telecom Maturity Index by tier
      • TMI versus GDP
      • Mobile and mobile broadband penetration
      • Fixed and mobile broadband penetration
  • Regulatory environment
    • TELECOM MINISTRY
    • CONATEL
  • Fixed network operators
    • INTRODUCTION
    • CANTV
      • Table CANTV – Fixed lines in service and market share – 1999 – 2015
    • MOVISTAR (TELEFÓNICA)
      • Table Movistar – fixed lines in service – 2004 – 2016
      • Table Movistar Venezuela financial data (€) – 2015 – 2017
      • Table Movistar Venezuela financial data (Bs. F) – 2014 – 2016
      • Table Movistar Venezuela accesses by platform – 2014 – 2016
    • DIGITEL
    • INTER
    • NETUNO
  • Telecommunications infrastructure
    • OVERVIEW OF THE NATIONAL TELECOM NETWORK
      • Table Historic - Fixed lines in service and teledensity – 1997 – 2009
      • Table Fixed lines in service and teledensity – 2010 – 2019
      • Table Fixed-line and mobile voice traffic – 2001 – 2018
      • National Fibre-Optic Backbone
    • INTERNATIONAL INFRASTRUCTURE
      • Terrestrial links
        • Table International internet bandwidth – 2004- 2016
      • Submarine cable networks
      • Satellite networks
    • WHOLESALE
  • Broadband market
    • INTRODUCTION AND STATISTICAL OVERVIEW
      • Market analysis
      • Broadband statistics
        • Table Historic - Internet users and user penetration rate – 1998 – 2009
        • Table Internet users and penetration rate – 2010 – 2019
        • Table Dial-up internet subscribers – 2000 – 2018
        • Table Fixed broadband subscribers and penetration rates – 2000 – 2019
        • Table Fixed broadband technologies – market share – 2001 – 2016
        • Table Historic - CANTV – broadband subscribers – 2000 – 2013
        • Table Internet service revenue – 2001 – 2018
      • Forecasts – fixed broadband market – 2019; 2021; 2023
        • Table Forecast broadband subscribers –– 2019; 2021; 2023
    • HYBRID FIBRE COAX (HFC) NETWORKS
      • Table Cable broadband subscribers–– 2007 – 2016
    • DIGITAL SUBSCRIBER LINE (DSL) NETWORKS
      • Table DSL broadband subscribers–– 2007 – 2016
    • FIBRE-TO-THE-PREMISES (FTTP) NETWORKS
      • Table Fibre broadband subscribers–– 2014 – 2016
    • OTHER FIXED BROADBAND SERVICES
      • Wi-Fi/WiMAX
      • Satellite broadband
  • Digital economy
    • E-commerce
  • Mobile communications
    • MARKET ANALYSIS
    • MOBILE STATISTICS
      • General statistics
        • Table Historic – Active mobile subscribers and penetration rate – 1997 – 2009
        • Table Active mobile subscribers and penetration rate – 2010 – 2019
        • Table Mobile voice traffic – 2001 – 2018
        • Table Mobile sector revenue – 2001 – 2018
        • Table Mobile prepaid/postpaid ratio – 1997 – 2018
        • Table Mobile prepaid/postpaid subscribers – 2000 – 2018
      • Mobile data
        • Table SMS messages sent, annual change – 2002 – 2019
        • Table SMS messages sent, annual change – 2003 – 2019
      • Mobile broadband
        • Table Dedicated mobile broadband subscribers – 2008 – 2019
        • Table Active mobile broadband subscribers – 2010 – 2019
        • Table Mobile data traffic – 2014 – 2018
      • Forecasts – mobile market – 2019; 2021; 2023
        • Table Forecast mobile subscribers – 2019; 2021; 2023
    • REGULATORY ISSUES
      • Spectrum auctions
      • Network sharing
    • MOBILE INFRASTRUCTURE
      • Digital networks
        • Table Mobile subscriber distribution by technology – 2014 – 2017
      • Other infrastructure developments
        • Table M2M connections – 2014 – 2018
    • MAJOR MOBILE OPERATORS
      • Table Market share of mobile subscribers by operator – 2001 - 2018
      • Movilnet (CANTV)
        • Table Historic - Movilnet – mobile subscribers – 2001 – 2013
      • Movistar (Telefónica)
        • Table Historic - Movistar mobile service revenue – 2015 – 2017
        • Table Historic - Movistar subscribers – 2001 – 2016
      • Digitel

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