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Venezuela - Telecoms, Mobile and Broadband - Statistics and Analyses

Venezuela - Telecoms, Mobile and Broadband - Statistics and Analyses

Venezuela continues with national broadband project despite economic difficulties

Venezuela’s fixed-line teledensity was relatively high for the region before the steady growth in the number of lines came to an end in 2015. Since then the number of lines has plummeted, and by late 2018 teledensity had fallen to about 14%. The cause is largely linked to the country’s ongoing economic troubles, which have compelled many people to terminate fixed-line telecom services. While some of these lost customers are relying on mobile networks for voice and data services, this sector has also seen a decline in the number of subscribers. The financial concerns of customers have been exacerbated by the decrepit state of much of the fixed network, hampered by the difficulty to pay for equipment from foreign vendors. This has resulted in a poor quality of service in many areas of the country. The economic troubles are causing considerable distortions in the market, both in terms of reportable revenue and investment.

Mobile penetration in Venezuela is below the average for South America, while growth in the sector has been set back in recent years. The number of mobile subscribers fell 11.2% in 2017 as subscribers terminated services in a bid to reduce discretionary spending. Part of the decline is also related to the large number of people who have fled economic hardship: the UN’s International Organisation for Migration (IOM) estimated that 2.3 million Venezuelans have left the country since 2014.

Nevertheless, there has been some growth in mobile data traffic, spurred by the popularity of social networks, the prevalence of smartphones and continuing investments from operators in LTE infrastructure despite difficulties in financing network upgrades and paying for equipment: Movilnet delayed launching its own LTE services until early 2017 because of its inability to purchase equipment from foreign vendors. In terms of revenue, the mobile sector accounts for about 46% of overall telecom sector revenue, compared to 11.7% for internet services.

Venezuela’s fixed broadband penetration is lower than the regional average, while data speeds are also relatively low. Partly due to the ongoing economic crisis and partly to the rising popularity of mobile broadband, growth in the fixed broadband market slowed for a number of years and in 2017 it fell marginally.

The government has launched a National Fibre-Optic Backbone project, being implemented by CANTV, to provide broadband access nationally. Progress with the project continues.

This report provides an overview of Venezuela’s telecom infrastructure, market and regulatory environment. It also reviews the broadband market, accompanied by relevant statistics, analyses, and subscriber forecasts. In addition the report assesses developments in the mobile segment, profiling the major operators and their strategies to compete in a very difficult market.

Key developments:

CANTV’s fibre network extended to 30,000kms;
Falling GDP and lower revenue from oil exports continue to place a strain on consumer spend for telecom services;
Movilnet extends LTE population coverage to about 47% by mid-2018, reports having one million LTE subscribers;
Mobile data traffic grows 18% in the third quarter of 2017, year-on-year;
CANTV makes progress with National Fibre-Optic Backbone project;
Fixed-broadband subscriber base falls under economic pressures
Report update includes the regulator’s market data for 2017, operator data updates, recent market developments.

Companies mentioned in this report:

CANTV, Movistar (Telefónica Venezuela), Digitel, Inter, NetUno, Alodiga, Multiphone, Totalcom, Convergía, Movilnet, MovilMax, Tesacom, SuperCable, DirecTV.


  • EXECUTIVE SUMMARY
  • KEY STATISTICS
    • Table Top Level Country Statistics and Telco Authorities - Venezuela - 2018 (e)
    • COUNTRY OVERVIEW
      • Table Evolution of GDP in Venezuela - 2011 - 2018
  • TELECOMMUNICATIONS MARKET
    • OVERVIEW
      • Table Historic - Fixed and mobile market share of subscribers - 1998 - 2009
      • Table Fixed and mobile market share of subscribers - 2010 - 2016
    • MARKET ANALYSIS
      • Table Telecom revenues and investments - 2001 - 2017
      • Table Telecom revenue as a percentage of GDP - 2001 - 2016
      • Table Telecom revenue share by sector - 2015 - 2017
  • REGULATORY ENVIRONMENT
    • TELECOM MINISTRY
    • CONATEL
      • Table Levies collected by Conatel - 2004 - 2017
  • FIXED NETWORK OPERATORS
    • INTRODUCTION
    • CANTV
      • Table CANTV group revenue - 2012 - 2013
      • Table CANTV - fixed lines in service and market share - 1999 - 2015
    • MOVISTAR (TELEFÓNICA)
      • Table Movistar - fixed lines in service - 2004 - 2016
      • Table Movistar Venezuela financial data (-) - 2015 - 2017
      • Table Movistar Venezuela financial data (Bs. F) - 2014 - 2016
      • Table Movistar Venezuela accesses by platform - 2014 - 2016
    • DIGITEL
    • INTER
    • NETUNO
  • TELECOMMUNICATIONS INFRASTRUCTURE
    • OVERVIEW OF THE NATIONAL TELECOM NETWORK
      • Table Historic - Fixed lines in service and teledensity - 1997 - 2009
      • Table Fixed lines in service and teledensity - 2010 - 2019
      • Table Historic - Public payphones - 1997 - 2009
      • Table Public payphones - 2010 - 2017
      • Table Fixed-line and mobile voice traffic - 2001 - 2018
      • Table Fixed-line revenue - 2001 - 2017
      • National Fibre-Optic Backbone
    • INTERNATIONAL INFRASTRUCTURE
      • Terrestrial links
        • Table International internet bandwidth - 2004- 2016
      • Submarine cable networks
      • Satellite networks
    • WHOLESALE
  • BROADBAND MARKET
    • INTRODUCTION AND STATISTICAL OVERVIEW
      • Market analysis
      • Broadband statistics
        • Table Historic - Internet users and user penetration rate - 1998 - 2009
        • Table Internet users and penetration rate - 2010 - 2019
        • Table Dial-up internet subscribers - 2000 - 2018
        • Table Fixed broadband subscribers and penetration rates - 2000 - 2019
        • Table Fixed broadband technologies - market share - 2001 - 2016
        • Table Historic - CANTV - broadband subscribers - 2000 - 2013
        • Table Internet service revenue - 2001 - 2017
      • Forecasts - fixed broadband market - 2019; 2021; 2023
        • Table Forecast broadband subscribers -- 2019; 2021; 2023
    • HYBRID FIBRE COAX (HFC) NETWORKS
      • Table Cable broadband subscribers-- 2007 - 2016
    • DIGITAL SUBSCRIBER LINE (DSL) NETWORKS
      • Table DSL broadband subscribers-- 2007 - 2016
    • FIBRE-TO-THE-PREMISES (FTTP) NETWORKS
      • Table Fibre broadband subscribers-- 2014 - 2016
    • OTHER FIXED BROADBAND SERVICES
      • Wi-Fi/WiMAX
      • Satellite broadband
  • DIGITAL ECONOMY
    • E-COMMERCE
  • MOBILE COMMUNICATIONS
    • MARKET ANALYSIS
    • MOBILE STATISTICS
      • General statistics
        • Table Historic - Active mobile subscribers and penetration rate - 1997 - 2009
        • Table Active mobile subscribers and penetration rate - 2010 - 2019
        • Table Mobile voice traffic - 2001 - 2018
        • Table Mobile sector revenue - 2001 - 2017
        • Table Mobile prepaid/postpaid ratio - 1997 - 2017
        • Table Mobile prepaid/postpaid subscribers - 2000 - 2016
      • Mobile data
        • Table SMS messages sent, annual change - 2002 - 2018
      • Mobile broadband
        • Table Dedicated mobile broadband subscribers - 2008 - 2018
        • Table Active mobile broadband subscribers - 2010 - 2019
        • Table Mobile data traffic - 2014 - 2017
      • Forecasts - mobile market - 2019; 2021; 2023
        • Table Forecast mobile subscribers - 2019; 2021; 2023
    • REGULATORY ISSUES
      • Spectrum auctions
      • Network sharing
    • MOBILE INFRASTRUCTURE
      • Digital networks
        • Table Mobile subscriber distribution by technology - 2014 - 2017
      • Other infrastructure developments
        • Table M2M connections - 2014 - 2017
    • MAJOR MOBILE OPERATORS
      • Table Market share of mobile subscribers by operator - 2001 - 2015
      • Movilnet (CANTV)
        • Table Historic - Movilnet - mobile subscribers - 2001 - 2013
      • Movistar (Telefónica)
        • Table Movistar mobile service revenue - 2015 - 2017
        • Table Movistar subscribers - 2001 - 2016
      • Digitel
    • MOBILE HANDSETS
      • Table Smartphones in use - 2014 - 2017

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