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Venezuela - Telecoms Infrastructure, Operators, Regulations - Statistics and Analyses

Venezuela - Telecoms Infrastructure, Operators, Regulations - Statistics and Analyses

Venezuela's fixed-line teledensity was relatively high for the region before the steady growth in the number of lines came to an end in 2015. Since then the number of lines has plummeted, and by late 2018 teledensity had fallen to about 14%. The cause is largely linked to the country's ongoing economic troubles, which have compelled many people to terminate fixed-line telecom services. While some of these lost customers are relying on mobile networks for voice and data services, this sector has also seen a decline in the number of subscribers. The financial concerns of customers have been exacerbated by the decrepit state of much of the fixed network, hampered by the difficulty to pay for equipment from foreign vendors. This has resulted in a poor quality of service in many areas of the country.

In the local telephony market five companies compete with the state-owned incumbent CANTV: Convergia Venezuela, Telemic (Intercable), Movistar, Digitel and Veninfotel Communications. Convergia and Inter are primarily cable TV companies which provide fixed-line services over their cable TV network as part of bundled packages (including pay TV and broadband), while Movistar and Digitel are primarily mobile operators. In early 2017 CANTV's sister company Movilnet also began offering long-distance telephony services.

The economic troubles are causing considerable distortions in the market. There has been pressure on operator revenue, with inflation having prompted operators to increase prices significantly (by up to 900% in 2016 alone, a measure which a subsequent presidential decree aimed to reverse). CANTV and its main competitors Movistar and Digitel have ambitious investment plans aimed at improving their networks and expanding the reach and capabilities of new technologies and services, though these plans have been put into disarray as a result of currency controls.

This report provides an overview of Venezuela's telecom infrastructure, market and regulatory environment, together with profiles of the major fixed-line operators. It also provides a range of statistics and market analyses.

Key developments:

CANTV's fibre network extended to 30,000kms;
Falling GDP and lower revenue from oil exports continue to place a strain on consumer spend for telecom services;
Report update includes the regulator's market data for 2017, operator data updates, recent market developments.

Companies mentioned in this report:

CANTV, Movistar, Digitel, Inter, NetUno, Alodiga, Multiphone, Totalcom, Convergía.


1. Synopsis
2. Key statistics
3. Country overview
4. Telecommunications market
4.1 Market analysis
5. Regulatory environment
5.1 Telecom Ministry
5.2 Conatel
6. Fixed network operators
6.1 Introduction
6.2 CANTV
6.3 Movistar (Telefónica)
6.4 Digitel
6.5 Inter
6.6 NetUno
7. Telecommunications infrastructure
7.1 Overview of the national telecom network
7.1.1 National Fibre-Optic Backbone
7.2 International infrastructure
7.2.1 Terrestrial links
7.2.2 Submarine cable networks
7.2.3 Satellite networks
8. Wholesale
9. Related reports
Table 1 Top Level Country Statistics and Telco Authorities - Venezuela 2018 (e)
Table 2 Evolution of GDP in Venezuela 2011 - 2018
Table 3 Historic - Fixed and mobile market share of subscribers 1998 - 2009
Table 4 Fixed and mobile market share of subscribers 2010 - 2016
Table 5 Telecom revenues and investments 2001 - 2017
Table 6 Telecom revenue share by sector 2015 - 2017
Table 7 Telecom revenue as a percentage of GDP 2001 - 2016
Table 8 Levies collected by Conatel 2004 - 2017
Table 9 CANTV group revenue 2012 - 2013
Table 10 CANTV fixed lines in service and market share 1999 - 2015
Table 11 Movistar fixed lines in service 2004 - 2016
Table 12 Movistar Venezuela financial data () 2015 - 2017
Table 13 Movistar Venezuela financial data (Bs. F) 2014 - 2016
Table 14 Movistar Venezuela accesses by platform 2014 - 2016
Table 15 Historic - Fixed lines in service and teledensity 1997 - 2009
Table 16 Fixed lines in service and teledensity 2010 - 2019
Table 17 Historic - Public payphones 1997 - 2009
Table 18 Public payphones 2010 - 2017
Table 19 Fixed-line and mobile voice traffic 2005 - 2018
Table 20 Fixed-line revenue 2005 - 2017
Table 21 International internet bandwidth 2004- 2016
Chart 1 Evolution of revenues and investments 2001 - 2017
Chart 2 Fixed lines in service and teledensity 2005 - 2019
Exhibit 1 Map of Venezuela

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