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United Arab Emirates - Telecoms, Mobile, Broadband and Forecasts

United Arab Emirates - Telecoms, Mobile, Broadband and Forecasts

OTT services impact upon UAE telecoms market

In 2014, operators in the United Arab Emirates, similar to the rest of the world, are struggling with how to combat the impact of Over-The-Top (OTT) services - which on a global level are beginning to erode operators’ revenues.

In particular, the UAE may well attract international interest in the future from OTT video service providers due to its established and growing broadband population and substantial purchasing power of a tech savvy population. Domestic incumbent Etisalat has already positioned itself in this market with its multi-screen OTT TV and VoD service called eLife.

Broadband access is available via ADSL, Fibre to the Home (FttP), leased lines, WiFi and mobile networks. Broadband is becoming much more prevalent as evidenced by the growing proportion of broadband subscriptions attributed to fibre. Supporting increased broadband usage is an increase in international Internet connectivity.

With the prospect of competition Etisalat reduced its charges to a point where they are relatively low for the region. Despite this, Etisalat continues to dominate the market, representing over 80% of broadband subscriptions.

Mobile voice revenue growth is limited in the UAE due to the already high penetration levels. Both dominant operators, Etisalat and du, have turned their attention to mobile data services and applications. Specific products include mobile broadband and mobile payments with the number Near Field Communication (NFC) application deployments growing.

In October 2013 du had 46% market share of the mobile sector, down from 47% a year earlier. This decline was attributed to an increased focus by Etisalat on its domestic market after a period of international expansion. Both operators have deployed sophisticated HSPA+ and LTE networks.

Recognising the potential of applying ICT to improve both social and economic development, the UAE has taken steps to develop a digital economy. Businesses, governments and private citizens have been instrumental in creating the online content and services that make up the digital economy.

UAE governments at both federal and emirate level has been very interventionist, particularly Dubai, with programs to encourage computer and Internet use. Government policy has included encouragement for IT and Internet related businesses. There has also been a strong emphasis on e-government initiatives, attempting to make most government services accessible online.

Data in this report is the latest available at the time of preparation and may not be for the current year


  • EXECUTIVE SUMMARY
  • KEY STATISTICS
    • Table Country statistics United Arab Emirates - 2013
    • Table UAE - telephone network statistics - 2013
    • Table UAE - Internet user and subscriber statistics - 2013
    • Table UAE - broadband statistics - 2013
    • Table UAE - mobile statistics - 2013
    • Table National telecommunications authority
    • COUNTRY OVERVIEW
      • Table UAE - GDP growth and inflation - 2005 - 2013
  • TELECOMMUNICATIONS MARKET
    • OVERVIEW OF UAE'S TELECOM MARKET
      • Table UAE - total telecommunications revenue by sector - 2007 - 2012
  • REGULATORY ENVIRONMENT
    • BACKGROUND
    • REGULATORY AUTHORITY
    • LIBERALISATION
      • Second operator
      • Third operator
      • Satellite licence
      • Interconnection and access
      • Number Portability (NP)
    • VOIP USAGE
    • IMPACT OF OTT SERVICES
  • FIXED NETWORK OPERATORS
    • OVERVIEW
      • Table UAE - total fixed network revenue and ARPU - 2007 - 2012
      • Table UAE - total domestic and international voice revenue - 2008 - 2012
      • Table UAE - international outgoing traffic - 2008 - 2012
      • Table UAE - international outgoing revenue - 2008 - 2012
      • Table UAE - average monthly spend on fixed services - October 2012
      • Table UAE - total fixed voice minutes and Monthly MOU - 2008 - 2012
      • Table UAE - total annual fixed voice minutes breakdown - 2008 - 2012
      • Table UAE - reasons for not having a Fixed Line at home - October 2012
      • Table UAE - reasons for cancelling Fixed Line at home - October 2012
    • EMIRATES TELECOMMUNICATIONS CORPORATION (ETISALAT)
      • Table Etisalat group revenue and net profit - 2005 - 2013
      • Table Etisalat fixed subscribers and ARPU - 2010 - 2013
      • Etisalat International
      • Africa
      • Middle East
      • Asia
    • EMIRATES INTEGRATED TELECOMMUNICATIONS COMPANY/DU
      • Table du revenue and profit/loss - 2006 - 2013
      • Table du fixed line subscribers - 2007 - 2013
      • Table du fixed line subscribers breakdown - September 2013
    • YAHSAT
  • TELECOMMUNICATIONS INFRASTRUCTURE
    • NATIONAL TELECOM NETWORKS
      • Table Fixed lines in service and teledensity - 1995 - 2014
    • INTERNATIONAL INFRASTRUCTURE
      • Submarine cable networks
      • Terrestrial cable networks
      • Satellite networks
  • BROADBAND MARKET
    • OVERVIEW
      • Censorship and site blocking
      • Dubai Internet City (DIC)
    • BROADBAND STATISTICS
      • Table Internet user and penetration - 1995 - 2014
      • Table Fixed Internet subscribers and penetration - 2000 - 2013
      • Table Etisalat fixed broadband subscribers - 2010 - 2013
      • Table International Internet bandwidth - 2005 - 2012
    • INTERNET ACCESS LOCATIONS
    • FIBRE TO THE PREMISES (FTTP)
    • ASYMMETRICAL DIGITAL SUBSCRIBER LINE (ADSL)
    • CABLE MODEMS
    • WIRELESS BROADBAND
      • WiFi
      • WiMAX
      • Internet via satellite
  • DIGITAL MEDIA / DIGITAL ECONOMY
    • OVERVIEW
    • SERVICES
      • E-Commerce
      • E-Government
      • E-health
      • E-learning
    • SMART CITIES/SMART COMMUNITIES
      • Overview
      • Masdar City
      • Smart Grids
    • DIGITAL MEDIA
      • Tejari
      • Bayt.com
    • DIGITAL BROADCASTING
      • Overview of broadcasting market
      • Digital TV
        • Table du IPTV subscribers - 2008 - 2013
        • Table Etisalat e-life subscribers - 2010 - 2013
  • MOBILE COMMUNICATIONS
    • OVERVIEW OF UAE'S MOBILE MARKET
      • Table UAE - popular mobile handset manufacturers - December 2013
      • Table UAE - popular mobile operating systems - May 2013
      • Mobile statistics
        • Table UAE - mobile subscribers and penetration rate - 1995 - 2014
        • Table UAE - mobile operators' market share - 2007 - 2013
        • Table UAE - total mobile revenue and average monthly ARPU - 2007 - 2012
        • Table UAE - prepaid vs postpaid revenue - 2008 - 2012
        • Table UAE - total mobile voice minutes and Monthly MOU - 2008 - 2012
        • Table UAE - total annual mobile voice minutes breakdown - 2008 - 2012
        • Table UAE - mobile services usage by frequency of use - October 2012
        • Table UAE - average monthly spend on mobile services - October 2012
        • Table Multiple SIM card ownership reasons - October 2012
        • Table Reasons for having a postpaid mobile connection - October 2012
    • REGULATORY ISSUES
      • Overview
      • Mobile number portability
      • Roaming tariff reduction
    • MOBILE TECHNOLOGIES
      • Analogue and digital
      • Third generation mobile
      • Long Term Evolution (LTE)
    • MAJOR MOBILE OPERATORS
      • Etisalat
        • Table Etisalat mobile subscribers and Blended ARPU - 2010 - 2013
      • Emirates Integrated Telecommunications Company/du
        • Table du Mobile financial data - 2010 - 2013
        • Table du Mobile subscribers and ARPU - 2010 - 2013
        • Table du Mobile minutes of use (MOU) - 2010 - 2013
        • Table du Mobile data revenue - 2011 - 2013
    • MOBILE VOICE SERVICES
      • Prepaid
        • Table Prepaid subscribers - 2005 - 2014
        • Table Etisalat prepaid subscribers - 2010 - 2013
      • Satellite mobile
    • MOBILE MESSAGING
      • Short Message Service (SMS) and Multimedia Messaging Service (MMS)
        • Table Numbers of SMS and MMS sent - 2007 - 2012
    • MOBILE BROADBAND
      • Table Etisalat consumer market mobile broadband offerings - January 2013
      • Table du consumer market mobile broadband offerings - January 2013
    • MOBILE CONTENT AND APPLICATIONS
      • Table Mobile application usage - 2012
      • Etisalat
      • du
      • Mobile TV
      • M-commerce
  • FORECASTS
    • BROADBAND FORECASTS
      • higher growth
        • Table Forecast broadband subscribers - higher growth scenario - 2014, 2019; 2024
      • lower growth
        • Table Forecast broadband subscribers - lower growth scenario - 2014, 2019; 2024

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