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United Arab Emirates - Key Statistics, Regulatory and Fixed-line Telecoms Overview

United Arab Emirates - Key Statistics, Regulatory and Fixed-line Telecoms Overview

The UAE generally leads the Middle East Arab countries in ICT rankings, with a well-developed and technologically advanced telecom sector and high levels of mobile, telephone, and broadband penetration. Fixed-line competition, however, has been slow to develop, despite market liberalisation.

The UAE has two fixed network and mobile operators: incumbent Etisalat and newer operator du, which launched services in February 2007. With the prospect of competition, Etisalat reduced its charges to some extent, but failure to implement network sharing has restricted both operators geographically du has a monopoly in Dubai's free trade zones, while Etisalat has a monopoly elsewhere. As a result, fixed broadband prices remain high, and Etisalat continues to dominate the fixed-line sector.

Although network-sharing negotiations between Etisalat and du have been ongoing for years, a successful resolution has been repeatedly thwarted by disagreements over bitstream access even so, both companies claim a bitstream access service will be launched in the short term.

Etisalat is one of the most profitable telecom organisations in the region; it is the second largest contributor to the UAE's economic development (after petroleum), the 6th largest company in the Middle East, and the 140th largest company in the world. Besides being the incumbent telco in the UAE, Etisalat operates in several other African and Asian countries.

This report provides a concise overview, backed by statistics, of the telecoms market, the regulatory background, and the fixed-line sector.


1. Synopsis
2. Key statistics
2.1 Country overview
3. Telecommunications market
3.1 Overview of UAE's telecom market
4. Regulatory environment
4.1 Background
4.2 Regulatory authority
4.3 Liberalisation
4.3.1 Second operator
4.3.2 Third operator
4.3.3 Satellite licence
4.3.4 Interconnection and access
4.3.5 Number Portability (NP)
4.4 VoIP usage
4.5 Impact of Over-The-Top (OTT) services
5. Fixed network operators in UAE
5.1 Emirates Telecommunications Corporation (Etisalat)
5.2 Emirates Integrated Telecommunications Company/du
5.3 Yahsat
6. Telecommunications infrastructure
6.1 National telecom networks
6.1.1 Fixed-line statistics
6.2 International infrastructure
6.2.1 Submarine cable networks
6.2.2 Terrestrial cable networks
6.2.3 Satellite networks
7. Related reports
Table 1 United Arab Emirates country statistics 2014
Table 2 UAE telephone network statistics 2014
Table 3 UAE internet user statistics 2014
Table 4 UAE Broadband statistics 2014
Table 5 UAE mobile statistics 2014
Table 6 UAE National telecommunications authority
Table 7 UAE GDP and inflation 2005 - 2019
Table 8 UAE telecommunications revenue by sector 2007 - 2013
Table 9 Etisalat group revenue and net profit 2005 - 2013
Table 10 Etisalat fixed subscribers and ARPU 2010 - 2014
Table 11 du revenue breakdown and profit/loss 2006 - 2014
Table 12 du fixed line subscribers 2007 - 2014
Table 13 du fixed line subscribers' breakdown September 2014
Table 14 UAE fixed lines in service and teledensity 1995 - 2015
Table 15 UAE domestic and international voice revenue 2008 - 2013
Table 16 UAE international outgoing traffic 2008 - 2013
Table 17 UAE international telephone revenues 2008 - 2013
Table 18 UAE monthly fixed-line ARPU and MOU 2008 - 2013
Table 19 UAE annual fixed-line voice minutes (breakdown and total) 2007 - 2013
Chart 1 UAE telecommunications revenue by sector 2007 - 2013
Exhibit 1 Etisalat's international subsidiaries and affiliates
Exhibit 2 UAE submarine cable networks

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