United Arab Emirates - Key Statistics, Regulatory and Fixed-line Telecoms Overview


Attention: There is an updated edition available for this report.

United Arab Emirates - Key Statistics, Regulatory and Fixed-line Telecoms Overview

In 2014, operators in the UAE, similar to the rest of the world, are struggling with how to combat the impact of Over-The-Top (OTT) services - which are beginning to erode revenues globally. For many years the incumbent Etisalat tried to stop the rise of such services with its ban on Skype. However in 2013 it was reported that the company had stopped blocking access to Skype - demonstrating that operators really need to decide if they are going to try and prevent consumers using OTT services, which does little to generate customer goodwill - or try and become competitive with such offerings.

The UAE has long held the distinction of possessing a well-developed and technologically advanced telecommunications sector with high mobile, telephone and Internet penetration. Competition is slowly improving after the market was liberalised to fulfil World Trade Organization (WTO) requirements. Etisalat competes with du and Yahsat. Faced with increasing domestic competition Etisalat expanded internationally in the Middle East, Africa and West Asia.

This report provides a concise overview, backed by statistics, of the telecoms market, the regulatory background and the fixed-line market.


1. Synopsis
2. Key statistics
2.1 Country overview
3. Telecommunications market
3.1 Overview of UAE's telecom market
4. Regulatory environment
4.1 Background
4.2 Regulatory authority
4.3 Liberalisation
4.3.1 Second operator
4.3.2 Third operator
4.3.3 Satellite licence
4.3.4 Interconnection and access
4.3.5 Number Portability (NP)
4.4 VoIP usage
4.5 Impact of OTT services
5. Fixed network operators in UAE
5.1 Overview
5.2 Emirates Telecommunications Corporation (Etisalat)
5.3 Emirates Integrated Telecommunications Company/du
5.4 Yahsat
6. Telecommunications infrastructure
6.1 National telecom networks
6.2 International infrastructure
6.2.1 Submarine cable networks
6.2.2 Terrestrial cable networks
6.2.3 Satellite networks
7. Related reports
Table 1 Country statistics United Arab Emirates 2013
Table 2 UAE - telephone network statistics 2013
Table 3 UAE - Internet user and subscriber statistics 2013
Table 4 UAE - broadband statistics 2013
Table 5 UAE - mobile statistics 2013
Table 6 National telecommunications authority
Table 7 UAE - GDP growth and inflation 2005 - 2013
Table 8 UAE - total telecommunications revenue by sector 2007 - 2012
Table 9 UAE - total fixed network revenue and ARPU 2007 - 2012
Table 10 UAE - total domestic and international voice revenue 2008 - 2012
Table 11 UAE - international outgoing traffic 2008 - 2012
Table 12 UAE - international outgoing revenue 2008 - 2012
Table 13 UAE - average monthly spend on fixed services October 2012
Table 14 UAE - total fixed voice minutes and Monthly MOU 2008 - 2012
Table 15 UAE - total annual fixed voice minutes breakdown 2008 - 2012
Table 16 UAE - reasons for not having a Fixed Line at home October 2012
Table 17 UAE - reasons for cancelling Fixed Line at home October 2012
Table 18 Etisalat group revenue and net profit 2005 - 2013
Table 19 Etisalat fixed subscribers and ARPU 2010 - 2013
Table 20 du revenue and profit/loss 2006 - 2013
Table 21 du fixed line subscribers 2007 - 2013
Table 22 du fixed line subscribers breakdown September 2013
Table 23 Fixed lines in service and teledensity 1995 - 2014

Download our eBook: How to Succeed Using Market Research

Learn how to effectively navigate the market research process to help guide your organization on the journey to success.

Download eBook