Market Research Logo

Uganda - Telecoms, Mobile and Broadband - Statistics and Analyses

Uganda - Telecoms, Mobile and Broadband - Statistics and Analyses

Ugandan government sells majority stake in Uganda Telecom

Reforms within the telecom sector in Uganda have provided the country with one of the most competitive markets in the region. The entry of MTN Uganda as the second national operator to compete with Uganda Telecom in all telecom sectors revolutionised the availability and quality of services. The incumbent telco in recent years has fallen victim to corruption and mismanagement, with the result that it failed to provide the services which customers wanted and was unable to compete effectively. The main shareholder LAP Green also consistently failed to make the necessary investments in networks and infrastructure. Uganda Telecom went into receivership in early 2017, and the government reasserted control of the company. In late 2018 a majority share in the operator was sold to Teleology Holdings.

A simplified and converged licensing regime has significantly reduced barriers to market entry, increased competition, and helped to reduce service costs for consumers. New licence obligations enforced in late 2018 will also ensure national internet coverage during 2019.

Uganda’s mobile market has long been overcrowded, which has encouraged some market consolidation over the years (including the sale of Orange Uganda to Africell Holding in mid-2014). It has also resulted in some casualties (including K2 Telecom and Vodafone Uganda, which both struggled to compete).

Key developments:

National Broadband Infrastructure project leading to dramatic reduction in broadband access cost;
Government sells majority stake in Uganda Telecom to Teleology Holdings;
SIM card registration leads to large drop in subscriber numbers;
Vodafone Uganda files for bankruptcy protection;
Ericsson deploys its Converged Wallet platform for MTN Uganda;
Google considers Project Look for Uganda;
Government commissions broadband satellite services for remote areas;
Regulator enforces national mobile broadband coverage obligations on mobile service licensees
Report update includes the regulator’s market data to June 2018, operator data to Q3 2018, recent market developments.

Companies mentioned in this report:

MTN Uganda (Telia), Bharti Airtel (Zain, Celtel), Uganda Telecom (UTL, LAP Green, Telecel, Orascom, Deutsche Telekom), Warid Telecom (Essar), Orange Uganda (HiTS Telecom), i-Tel, Simba Telecoms, Monitise, American Tower Corporation (ATC), Eaton Towers, Smart Telecom, Sure Telecom, K2 Telecom, Africell (Lintel), UTL Online, Africa Online, Spacenet, Wateen Telecoms, Smile Telecom, Foris Telecom, Talk Telecom, Mo Telecom, Goal Technology Solutions (GTS), UMEME, MultiChoice, SEACOM, Infocom (Altech, Liquid Telecom), Internet Solutions


  • EXECUTIVE SUMMARY
  • KEY STATISTICS
    • Table Top Level Country Statistics and Telco Authorities – Uganda – 2018 (e)
    • COUNTRY OVERVIEW
  • TELECOMMUNICATIONS MARKET
    • HISTORICAL OVERVIEW
      • Table Historic - Telecom market revenue in Uganda – 2008- 2012
  • REGULATORY ENVIRONMENT
    • HISTORICAL OVERVIEW
    • REGULATORY AUTHORITIES
      • Uganda Communications Commission
      • National Information Technology Authority
      • Ministry of ICT
    • TELECOMMUNICATIONS POLICY 1996
    • UGANDA COMMUNICATIONS ACT 1997
    • UGANDA COMMUNICATIONS ACT 2013
    • REGIONAL COMMUNICATIONS INFRASTRUCTURE PROGRAM
    • TELECOM SECTOR LIBERALISATION
      • Licensing prior to 2007
      • New licensing regime
      • Additional mobile networks
    • INTERCONNECT
    • UNIVERSAL SERVICE FUND (USF)
      • RCDF projects
    • TAXES
      • Table Telecom service tax revenue in Uganda – 2008 - 2018
  • FIXED NETWORK OPERATORS
    • UGANDA TELECOM (UTL)
      • Privatisation
      • Network infrastructure
    • MTN UGANDA
  • TELECOMMUNICATIONS INFRASTRUCTURE
    • OVERVIEW OF THE NATIONAL TELECOM NETWORK
      • Table Historic - Fixed lines in service and teledensity in Uganda – 1995 - 2009
      • Table Fixed lines in service and teledensity in Uganda – 2010- 2018
      • Table Fixed lines in service and teledensity in Uganda – 2010- 2018
    • FIBRE INFRASTRUCTURE
      • MTN and UTL
      • National Backbone Infrastructure (NBI)
      • Next Generation Networks (NGN)
      • UMEME
      • Google
      • Facebook
      • UETCL
    • INTERNATIONAL INFRASTRUCTURE
      • Submarine fibre
      • International bandwidth
        • Table Historic - Uganda's international internet bandwidth – 1999 - 2009
        • Table Uganda's international internet bandwidth – 2010 - 2018
        • Table Uganda's internet bandwidth per population – 2012 - 2018
      • Terrestrial fibre
      • Satellite, VSAT
    • SMART INFRASTRUCTURE
      • Smart grids
  • BROADBAND MARKET
    • INTRODUCTION AND STATISTICAL OVERVIEW
      • Market analysis
      • Broadband statistics
        • Table Historic - Internet users and penetration rate in Uganda – 1995 - 2009
        • Table Internet users and penetration rate in Uganda – 2010 - 2018
        • Table Fixed vs. mobile internet subscriptions in Uganda – 2007 - 2018
      • Public Internet access locations
      • Uganda Internet Exchange Point (UiXP)
    • DIGITAL SUBSCRIBER LINE (DSL) NETWORKS
    • FIBRE-TO-THE-PREMISES (FTTP) NETWORKS
    • OTHER FIXED BROADBAND SERVICES
      • Fixed wireless
  • DIGITAL ECONOMY
    • E-COMMERCE
    • E-GOVERNMENT
    • E-HEALTH
    • E-LEARNING
  • MOBILE COMMUNICATIONS
    • MARKET ANALYSIS
    • MOBILE STATISTICS
      • Table Historic - Mobile subscribers and penetration rate in Uganda – 1996 - 2009
      • Table Mobile subscribers and penetration rate in Uganda – 2010 - 2018
      • Table Mobile traffic in Uganda by traffic type – 2008 - 2018
      • Mobile data
        • Table SMS messages sent – 2014 - 2018
      • Mobile broadband
        • Table Mobile internet subscribers and penetration in Uganda – 2009 - 2018
      • Forecasts – mobile subscribers - 2019; 2021; 2023
        • Table Forecast mobile subscribers in Uganda – 2019; 2021; 2023
    • REGULATORY ISSUES
      • Licensing
      • Taxes
      • One Network Area
      • Infrastructure sharing
      • SIM card registration
      • Mobile Number Portability (MNP)
      • Roaming
    • MOBILE INFRASTRUCTURE
      • Digital networks
      • Other infrastructure developments
    • MAJOR MOBILE OPERATORS
      • MTN Uganda
        • Table MTN Uganda subscribers – 2000 - 2018
        • Table MTN Uganda financial data – 2013 – 2018
        • Table MTN Uganda ARPU – 2002 - 2018
      • Airtel Uganda (formerly Zain, Celtel)
        • Table Airtel Uganda subscribers – 2002 - 2017
      • Uganda Telecom (UTL)
        • Table Telecel mobile subscribers – 2013 - 2017
      • Africell (Orange Uganda)
        • Table Africell Uganda mobile subscribers – 2009 – 2017
      • Smile Communications
        • Table Smile Uganda mobile subscribers – 2015 – 2017
      • Smart Telecom, Sure Telecom
      • Vodafone Uganda
        • Table Vodafone Uganda mobile subscribers – 2015 – 2017
    • MOBILE VIRTUAL NETWORK OPERATORS (MVNOS)
      • K2 Telecom
    • MOBILE CONTENT AND APPLICATIONS
      • m-banking/money
        • Table Mobile money agents and subscribers – 2013 – 2018
        • Table Mobile money transactions – 2009 – 2018
      • m-Health

Download our eBook: How to Succeed Using Market Research

Learn how to effectively navigate the market research process to help guide your organization on the journey to success.

Download eBook

Share this report